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Acer 5515 5879 Support Question

Acer 5515 5879 Support Question

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Question posted by emarrufo85 on June 15th, 2011

Erecovery Management Files Gone?

I am tryign to factory restore an aspire 5515-5879 model no kaw60 I have seen a few acer recovery videos and read some forum posts about doing so. They all talk about a few files known as the erecovery managemnt.    Now when I go to look for these files where they should be, in an Acer Folder it says (empty). My question is anyway to download these files so that I can restore this computer back to factory settings?

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Related Acer 5515 5879 Manual Pages

Aspire 5515 Quick Guide - EN - Page 3

... series. Note: Viewing the file requires Adobe Reader. Your guides To help you to be more on such subjects as Acer's Empowering Technology, using the keyboard, audio, etc. Please understand that due to its nature, the Generic User Guide as well as "only for certain models". The Aspire Series Generic User Guide contains useful...
Service Guide - Page 1

for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Aspire 5515 Service Guide Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 22

... : Display the desktop < > + : Open Windows Explore < > + : Search for a file or folder < > + : Cycle through Sidebar gadgets < > + : Lock your edition of Access Center < > ...+ : Open Windows Mobility Center < > + : Display the System Properties dialog box < > + : Restore minimized windows to the desktop < > + : Cycle through programs on the taskbar by using Windows Flip 3-D <...
Service Guide - Page 23

... the BIOS utility. Turns the internal TouchPad on and off to save power. Hot Keys The computer employs hotkeys or key combinations to return. Launches Acer ePower Management in the hotkey combination. Increases the screen brightness. To activate hot keys, press and hold the key before pressing the other key in...
Service Guide - Page 29

Reading: DVD single/dual layer (PTP, OTP), DVD-R single/dual layer DVD+R single/double layer DVD-RW DVD+RW CD-DA CD-ROM CD-ROM/XA Photo-CD, Multi-session, Video CD CD-I FMV, CD Extra,... for High Definition Audio Codec ENE KB926 for Keyboard Controller, Battery management Unit. Super-Multi Drive Module Item Specification Vendor & model name HLDS/GSA-T50N, Philips DS-8A2S, Sony/AD-7560S, ...
Service Guide - Page 33

... Athlon(tm) Processor 2650e 1600 MHz IDE0 Model Name: IDE0 Serial Number: ATAPI Model ...Name: W DC W D1600BEVT-22ZCT0 -(PM) W D-W XE708J87380 HL-DT-STDVDRAM GT10N -(PS) System BIOS Version: VGA BIOS Version: V0.08 V010.055.000.049.029773 Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: S2N250Y001832099561601 Aspire..5515 Aspire...
Service Guide - Page 40

... Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Parameter Enable Cool 'n' Quiet C State Configuration Description Enable or disable Cool...State Confiuration [Enabled] [C2 and C3] Exit Item Specific Help Enable Cool 'n' Quiet for CPU power management. F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu F5/F6 Change Values F9...
Service Guide - Page 44

... Save and Exit 3. Press to update BIOS. USB FDD : 6. Network Boot : Realtek Boot Agent 4. IDE1 : HL-DT-STDVDRAM GT10N-(S3) 3. Execute the KAW6xxx.BAT batch file to escape the menu. IDE0 : WDC WD1600BEVT-22ZCT0-(S1) 2.
Service Guide - Page 46

... displays. 4. When the process is present in the destination directory when using flash32.exe. Click OK to use the WinFlash Utility: IMPORTANT:Ensure only one file is present the computer will blue screen. 1. WinFlash Utility Perform the following steps to begin the update. If more than one *.wph...
Service Guide - Page 50

... Pool, perform the following messages report to screen to confirm completion: • dmitools /r ==> Read dmi string from bios • dmitools /wm xxxx ==> Write manufacturer name to eeprom •...Utility 1. Boot into DOS. 2. The following steps: 1. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to the operating system (Windows, etc.). When...
Service Guide - Page 131

... airways are free of the problem (see "Power" on page 29). 6. Plug the computer directly into a known good electrical outlet. 4. Remove any extension cables between the computer and the electrical outlet. Disable the power management settings in the BIOS to ensure they are not necessary to boot the computer to the failure...
Service Guide - Page 136

.... 3. Sound Problems If sound problems are set mid range: a. Check the Device Manager to correct the problem. 1. If the Issue is not muted. Navigate to configure ...System´ Device Manager. Click the volume icon on the taskbar and drag the slider to start Speaker Setup. Restore system and file settings from a known good date using System Restore. Reboot the computer...
Service Guide - Page 138

... Tool. Ensure all external devices. 2. Restore system and file settings from a command prompt. If the...known good date using up-to-date software to resolve the problem. 4. Run a complete virus scan using System Restore.... Select the appropriate operating system, and click Next. Remove any key to start to enter the BIOS Utility. b. f. Replace the HDD. The System Recovery...
Service Guide - Page 139

Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. 128 Chapter 4 Check that the ODD device is noisy Perform the following actions one at a time to correct the problem. Reboot the computer and retry ...
Service Guide - Page 140

...player from the drop down menu. 5. Ensure that the ODD controller transfer mode is the factory default. In the Desktop disc recording panel, select the writable ODD from the drop down .... Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Select the region suitable for burning discs is set to correct the problem. 1. Select the...
Service Guide - Page 143

... software and reboot. 8. Roll back the mouse driver to verify mouse operation. Check the Device Manager to determine that: • The device is a good connection. There are no red Xs...the mouse uses a USB connection, try an alternate USB port. 4. Restore system and file settings from a known good date using System Restore. Run the Event Viewer to correct the problem. 1. For more ...
Service Guide - Page 146

... Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during the POST. Code 02h 03h 04h 06h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h...
Service Guide - Page 147

...vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video ...Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display ...
Service Guide - Page 148

...Clear Boot flag Check for SMART Drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI ...disk controllers Initialize local-bus hard-disk controllers Jump to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging 137 prepare to boot operating system One short beep before...
Service Guide - Page 149

...Code C3h C4h C5h C6h C7h C8h C9h D2h Beeps POST Routine Description Initialize error display function Initialize system error handler ...CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge... test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one set) has failed. 2E 1020 ...

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