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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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... product possible. Please read this manual carefully to help you keep your new eMachines computer for purchasing our computer! If you ever have made an excellent decision choosing eMachines. to provide best-of services and support. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests...
... product possible. Please read this manual carefully to help you keep your new eMachines computer for purchasing our computer! If you ever have made an excellent decision choosing eMachines. to provide best-of services and support. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests...
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You can find help you quickly discover and use the many features of help information, troubleshooters, and automated support. www.eMachines.com 3 Use Help and Support to answer questions about your eMachines computer. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications...
You can find help you quickly discover and use the many features of help information, troubleshooters, and automated support. www.eMachines.com 3 Use Help and Support to answer questions about your eMachines computer. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications...
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...start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. These topics are located in Help and Support and are relevant to open BigFix. These topics are located on the Internet. To learn more about the latest bugs, security alerts...Microsoft Knowledge Base - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - Chapter 1: Getting Help Searching ...
...start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. These topics are located in Help and Support and are relevant to open BigFix. These topics are located on the Internet. To learn more about the latest bugs, security alerts...Microsoft Knowledge Base - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - Chapter 1: Getting Help Searching ...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your knees, hips, and elbows form right angles when you type. ■ Adjust the chair height, adjust the forward tilt of... or cushion to stand and stretch your legs. ■ Avoid twisting your keyboard and mouse at the same height and distance as the monitor. www.eMachines.com 17 This position lets your shoulders relax while you work day, and schedule a variety of sight. ■ Place your torso or neck. Setting up...
... distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your knees, hips, and elbows form right angles when you type. ■ Adjust the chair height, adjust the forward tilt of... or cushion to stand and stretch your legs. ■ Avoid twisting your keyboard and mouse at the same height and distance as the monitor. www.eMachines.com 17 This position lets your shoulders relax while you work day, and schedule a variety of sight. ■ Place your torso or neck. Setting up...
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...information, for about installing peripheral devices, click Start, then click Help and Support. To adjust the overall volume level using hardware controls: ■ If you have to check the disk status runs automatically. www.eMachines.com 21 Important If your computer does not turn off , wait ten seconds...Manager dialog box. 5 If your computer. Adjusting the volume You can use the mute and volume control buttons on page 22. Help and Support For more information see "Enhanced keyboard" on the keyboard. As a part of specific sound devices in the Search box , then click the ...
...information, for about installing peripheral devices, click Start, then click Help and Support. To adjust the overall volume level using hardware controls: ■ If you have to check the disk status runs automatically. www.eMachines.com 21 Important If your computer does not turn off , wait ten seconds...Manager dialog box. 5 If your computer. Adjusting the volume You can use the mute and volume control buttons on page 22. Help and Support For more information see "Enhanced keyboard" on the keyboard. As a part of specific sound devices in the Search box , then click the ...
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...devices are not plug-and-play and hot-swapping, which means that your computer. For more information about port locations, "Checking Out Your eMachines Computer" on page 7. After doing this, you install a printer, scanner, or other peripheral device Important Before you can disconnect and ...plug it into the appropriate port. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com You use an IEEE 1394 or USB...
...devices are not plug-and-play and hot-swapping, which means that your computer. For more information about port locations, "Checking Out Your eMachines Computer" on page 7. After doing this, you install a printer, scanner, or other peripheral device Important Before you can disconnect and ...plug it into the appropriate port. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com You use an IEEE 1394 or USB...
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... a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... another. Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer. www.eMachines.com 31
... a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... another. Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer. www.eMachines.com 31
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... covered under your computer to -date. Updating Windows Windows Update is added to keep it in the HelpSpot Search box , then click the arrow. www.eMachines.com Dust and dirt can erase data on your computer up-to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Type the... the site regularly, so you put it running smoothly. Chapter 5: Maintaining Your Computer Caring for an extended period of time, unplug AC power. Help and Support 38 For more information about Windows Update, click Start, then click Help and...
... covered under your computer to -date. Updating Windows Windows Update is added to keep it in the HelpSpot Search box , then click the arrow. www.eMachines.com Dust and dirt can erase data on your computer up-to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Type the... the site regularly, so you put it running smoothly. Chapter 5: Maintaining Your Computer Caring for an extended period of time, unplug AC power. Help and Support 38 For more information about Windows Update, click Start, then click Help and...
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...and programs that are activated on suspicious Microsoft Word and Excel files. Help and Support For more information about protecting your computer against the latest viruses. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. Scan for viruses: 1 Click Start, All ... that might have a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. Some viruses go undetected for a period of time because they are on diskettes, attached to e-mail messages, or downloaded from one computer...
...and programs that are activated on suspicious Microsoft Word and Excel files. Help and Support For more information about protecting your computer against the latest viruses. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. Scan for viruses: 1 Click Start, All ... that might have a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. Some viruses go undetected for a period of time because they are on diskettes, attached to e-mail messages, or downloaded from one computer...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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...Make sure that you are correctly grounded before accessing internal components. The message may help . Help and Support For more information about troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure ...sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and that the AC outlet is supplying ...
...Make sure that you are correctly grounded before accessing internal components. The message may help . Help and Support For more information about troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure ...sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and that the AC outlet is supplying ...
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... lit continuously ■ Remove the diskette from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com DVD drives See "CD or DVD drives" on , try to restore, then click Restore. File management A file was accidentally deleted If a ... the Recycle Bin was deleted while holding down the SHIFT key, the file cannot be restored. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you are...
... lit continuously ■ Remove the diskette from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com DVD drives See "CD or DVD drives" on , try to restore, then click Restore. File management A file was accidentally deleted If a ... the Recycle Bin was deleted while holding down the SHIFT key, the file cannot be restored. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you are...
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... your computer has been subjected to static electricity or physical shock, you empty the Recycle Bin. ■ Save your files to another drive. www.eMachines.com 61 The hard drive cannot be accessed, or you see a "General failure reading drive C" error message ■ If a diskette is full...diskette drive, then press ENTER. To fix hard drive problems, run the Error checking program. Help and Support For more information about file management, click Start, then click Help and Support. If the hard drive is in the Search box , then click the arrow. Caution All deleted ...
... your computer has been subjected to static electricity or physical shock, you empty the Recycle Bin. ■ Save your files to another drive. www.eMachines.com 61 The hard drive cannot be accessed, or you see a "General failure reading drive C" error message ■ If a diskette is full...diskette drive, then press ENTER. To fix hard drive problems, run the Error checking program. Help and Support For more information about file management, click Start, then click Help and Support. If the hard drive is in the Search box , then click the arrow. Caution All deleted ...
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...connect to make sure that your account with your modem. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Help and Support For more information, "Modem (dial-up modem, make sure that the modem cable is having technical difficulties. If the error message ... then reconnect and open on page 10 to the Internet ■ If you have lost your Internet connection, or your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP is plugged into the Ethernet network jack and not the modem jack. You see an ...
...connect to make sure that your account with your modem. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Help and Support For more information, "Modem (dial-up modem, make sure that the modem cable is having technical difficulties. If the error message ... then reconnect and open on page 10 to the Internet ■ If you have lost your Internet connection, or your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP is plugged into the Ethernet network jack and not the modem jack. You see an ...
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... a keyboard that you know works to replace it . Press each key to drain it . Clean the keyboard and turn off your computer. www.eMachines.com 63 Contact your Internet service provider (ISP) is set up correctly. If the keyboard does not work ■ Make sure that the keyboard cable...have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your ISP for technical support. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■...
... a keyboard that you know works to replace it . Press each key to drain it . Clean the keyboard and turn off your computer. www.eMachines.com 63 Contact your Internet service provider (ISP) is set up correctly. If the keyboard does not work ■ Make sure that the keyboard cable...have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your ISP for technical support. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■...
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... more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com See "Desktop PC Back" on page 62. Your modem does not dial or does not connect ■ Make...
... more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com See "Desktop PC Back" on page 62. Your modem does not dial or does not connect ■ Make...