User Guide
Page 19
... ...581 Chapter 52 Shutdown...582 52.1 Overview ...582 52.1.1 What You Need To Know ...582 52.2 The Shutdown Screen ...582 Chapter 53 Troubleshooting...583 53.1 Resetting the UAG ...589 53.2 Getting More Troubleshooting Help 590 Appendix A Customer Support ...591 Appendix B Legal Information...597 Index ...604 UAG Series User's Guide 19
... ...581 Chapter 52 Shutdown...582 52.1 Overview ...582 52.1.1 What You Need To Know ...582 52.2 The Shutdown Screen ...582 Chapter 53 Troubleshooting...583 53.1 Resetting the UAG ...589 53.2 Getting More Troubleshooting Help 590 Appendix A Customer Support ...591 Appendix B Legal Information...597 Index ...604 UAG Series User's Guide 19
User Guide
Page 50
... Figure 21 Installation Setup Wizard - CHAPTER 4 Installation Setup Wizard 4.1 Welcome Screen When you log into the Web Configurator for background information. This wizard helps you reset the UAG to set the WAN interface's type of encapsulation and method of IP address assignment. This chapter provides information on configuring the Web Configurator...
... Figure 21 Installation Setup Wizard - CHAPTER 4 Installation Setup Wizard 4.1 Welcome Screen When you log into the Web Configurator for background information. This wizard helps you reset the UAG to set the WAN interface's type of encapsulation and method of IP address assignment. This chapter provides information on configuring the Web Configurator...
User Guide
Page 62
UAG Series User's Guide 62 Select the duration of time period for which the new free time account is allowed to configure the free time settings. Chapter 4 Installation Setup Wizard Figure 34 Account Generator Settings 4.7 Free Time Settings Use this screen to access the Internet. • Reset Time - Figure 35 Free Time Settings • Free Time Period - Select the time in 24-hour format at which the free time account is allowed to access the Internet.
UAG Series User's Guide 62 Select the duration of time period for which the new free time account is allowed to configure the free time settings. Chapter 4 Installation Setup Wizard Figure 34 Account Generator Settings 4.7 Free Time Settings Use this screen to access the Internet. • Reset Time - Figure 35 Free Time Settings • Free Time Period - Select the time in 24-hour format at which the free time account is allowed to access the Internet.
User Guide
Page 63
For example, if you set the Maximum Registration Number Before Reset Time to 1 and the Reset Time to 13:00, even the first free guest account has expired at 11:30, the second account still...serial number and LAN MAC address to log in for Internet access with a free guest account before the time specified in the Reset Time field. Enter the maximum number of the users that are allowed to register it if you have not already done so. ... connected to the Internet to update your service subscription status. Chapter 4 Installation Setup Wizard • Maximum Registration Number Before Reset Time -
For example, if you set the Maximum Registration Number Before Reset Time to 1 and the Reset Time to 13:00, even the first free guest account has expired at 11:30, the second account still...serial number and LAN MAC address to log in for Internet access with a free guest account before the time specified in the Reset Time field. Enter the maximum number of the users that are allowed to register it if you have not already done so. ... connected to the Internet to update your service subscription status. Chapter 4 Installation Setup Wizard • Maximum Registration Number Before Reset Time -
User Guide
Page 83
....conf configuration file and fell back to the system default configuration file (system-default.conf). When the UAG is in drop-in mode, you intentionally reset the UAG to the system default settings. The possible values depend on the UAG that supports drop-in mode. Down - The Ethernet interface is disabled...
....conf configuration file and fell back to the system default configuration file (system-default.conf). When the UAG is in drop-in mode, you intentionally reset the UAG to the system default settings. The possible values depend on the UAG that supports drop-in mode. Down - The Ethernet interface is disabled...
User Guide
Page 97
... and stop collecting information for example: • Most-visited Web sites and the number of times each one was visited. You cannot schedule data collection; Reset Click Reset to return the screen to the UAG. you can collect information from which to stop it . Figure 67 Monitor > System Status > Traffic Statistics There...
... and stop collecting information for example: • Most-visited Web sites and the number of times each one was visited. You cannot schedule data collection; Reset Click Reset to return the screen to the UAG. you can collect information from which to stop it . Figure 67 Monitor > System Status > Traffic Statistics There...
User Guide
Page 122
...and a new collection start time displays. Click Apply to save your changes back to have the UAG collect app patrol statistics. Click Reset to return the screen to update the report display. Click this button to "reject". This traffic was dropped because it matched an application...Patrol statistics based on the App Patrol profiles bound to Security Policy profiles. This is how much of the statistics in this screen. Apply Reset Refresh Flush Data App Patrol Statistics # Application Forwarded Data (KB) Dropped Data (KB) Rejected Data (KB) Matched Auto Connection The collection...
...and a new collection start time displays. Click Apply to save your changes back to have the UAG collect app patrol statistics. Click Reset to return the screen to update the report display. Click this button to "reject". This traffic was dropped because it matched an application...Patrol statistics based on the App Patrol profiles bound to Security Policy profiles. This is how much of the statistics in this screen. Apply Reset Refresh Flush Data App Patrol Statistics # Application Forwarded Data (KB) Dropped Data (KB) Rejected Data (KB) Matched Auto Connection The collection...
User Guide
Page 124
... to the Custom Service content filtering custom service configuration. Blocked This is the number of the statistics are for which the UAG allowed access. Reset Click Reset to return the screen to http://www.myZyXEL.com where you can view content filtering reports after you restart the UAG or click Flush Data...
... to the Custom Service content filtering custom service configuration. Blocked This is the number of the statistics are for which the UAG allowed access. Reset Click Reset to return the screen to http://www.myZyXEL.com where you can view content filtering reports after you restart the UAG or click Flush Data...
User Guide
Page 126
... you show the filter. Select the destination interface of the incoming packet that generated the log message. Keyword This displays when you show the filter. Reset This displays when you show the filter. The text "[count=x]", where x is the same value used in any , emerg, alert, crit, error, warn, notice, and...
... you show the filter. Select the destination interface of the incoming packet that generated the log message. Keyword This displays when you show the filter. Reset This displays when you show the filter. The text "[count=x]", where x is the same value used in any , emerg, alert, crit, error, warn, notice, and...
User Guide
Page 135
... '23' means 11 PM for new signatures everyday at the time specified. Apply Click this button to save your changes to its last-saved settings. Reset Click this button to return the screen to the UAG. Chapter 8 Licensing Table 52 Configuration > Licensing > Signature Update > App Patrol (continued) LABEL DESCRIPTION Hourly Select...
... '23' means 11 PM for new signatures everyday at the time specified. Apply Click this button to save your changes to its last-saved settings. Reset Click this button to return the screen to the UAG. Chapter 8 Licensing Table 52 Configuration > Licensing > Signature Update > App Patrol (continued) LABEL DESCRIPTION Hourly Select...
User Guide
Page 137
This is described in the following table. Click Reset to return the screen to its last-saved settings. 9.3 AP Management Screen Use this screen to manage all of APs. Figure 95 Configuration > Wireless > AP ... access this screen. Figure 94 Configuration > Wireless > Controller Each field is recommended as the registration mechanism cannot automatically differentiate between friendly and rogue APs. Apply Reset APs must be connected to the UAG for management. Table 53 Configuration > Wireless > Controller LABEL DESCRIPTION Registration Type Select Manual to add each AP to...
This is described in the following table. Click Reset to return the screen to its last-saved settings. 9.3 AP Management Screen Use this screen to manage all of APs. Figure 95 Configuration > Wireless > AP ... access this screen. Figure 94 Configuration > Wireless > Controller Each field is recommended as the registration mechanism cannot automatically differentiate between friendly and rogue APs. Apply Reset APs must be connected to the UAG for management. Table 53 Configuration > Wireless > Controller LABEL DESCRIPTION Registration Type Select Manual to add each AP to...
User Guide
Page 143
...Management > AP Policy to access this screen. Primary Controller Secondary Controller Fall back to Primary Controller when possible Fall Back Check Interval Apply Reset Select Manual to replace the AP controller's IP address configured on the managed AP(s) with the primary AP controller as soon as the ...primary AP controller is available. Figure 99 Configuration > Wireless > AP Management > AP Policy Each field is available. Click Reset to return the screen to the UAG. UAG Series User's Guide 143 Select Auto to have the managed AP(s) automatically send broadcast packets...
...Management > AP Policy to access this screen. Primary Controller Secondary Controller Fall back to Primary Controller when possible Fall Back Check Interval Apply Reset Select Manual to replace the AP controller's IP address configured on the managed AP(s) with the primary AP controller as soon as the ...primary AP controller is available. Figure 99 Configuration > Wireless > AP Management > AP Policy Each field is available. Click Reset to return the screen to the UAG. UAG Series User's Guide 143 Select Auto to have the managed AP(s) automatically send broadcast packets...
User Guide
Page 145
... and friendly APs or import existing lists. File Path / Browse / Importing Enter the file name and path of the list you to the list. Reset Click Reset to return the screen to its last-saved settings. 9.4.1 Add/Edit Rogue/Friendly List Select an AP and click the Edit button in the Configuration...
... and friendly APs or import existing lists. File Path / Browse / Importing Enter the file name and path of the list you to the list. Reset Click Reset to return the screen to its last-saved settings. 9.4.1 Add/Edit Rogue/Friendly List Select an AP and click the Edit button in the Configuration...
User Guide
Page 147
..., then the AP delays the red laptop's connection until the data transfer throughput is lowered or the client connection is picked up by another AP. Reset Click Reset to return the screen to its last-saved settings. 9.5.1 Disassociating and Delaying Connections When your changes back to the UAG. This means that are...
..., then the AP delays the red laptop's connection until the data transfer throughput is lowered or the client connection is picked up by another AP. Reset Click Reset to return the screen to its last-saved settings. 9.5.1 Disassociating and Delaying Connections When your changes back to the UAG. This means that are...
User Guide
Page 150
.... This text box lists the channels that you allow the AP to use , and click the right arrow button to add them . Click Reset to return the screen to select a non-DFS channel. Four channel deployment expands your changes back to the UAG. This allows the device to...9, 13 in the 5 GHz band. Select auto to have the AP search for available channels automatically in this configuration. Available channels Channels selected Apply Reset Select manual and specify the channels the AP uses in this if your APs are available in the 2.4 GHz band. Select any channels that you...
.... This text box lists the channels that you allow the AP to use , and click the right arrow button to add them . Click Reset to return the screen to select a non-DFS channel. Four channel deployment expands your changes back to the UAG. This allows the device to...9, 13 in the 5 GHz band. Select auto to have the AP search for available channels automatically in this configuration. Available channels Channels selected Apply Reset Select manual and specify the channels the AP uses in this if your APs are available in the 2.4 GHz band. Select any channels that you...
User Guide
Page 151
Apply Reset When the failed AP is working again, its last-saved settings. UAG Series User's Guide 151 Figure 106 Configuration > Wireless > Auto Healing Each field is ... coverage areas. Click Apply to save your changes back to its neighbor APs return their neighborhoods and report the status of the APs fails. Click Reset to return the screen to the UAG. Table 63 Configuration > Wireless > Auto Healing LABEL Enable Auto Healing Save Current State Auto Healing Interval DESCRIPTION Select...
Apply Reset When the failed AP is working again, its last-saved settings. UAG Series User's Guide 151 Figure 106 Configuration > Wireless > Auto Healing Each field is ... coverage areas. Click Apply to save your changes back to its neighbor APs return their neighborhoods and report the status of the APs fails. Click Reset to return the screen to the UAG. Table 63 Configuration > Wireless > Auto Healing LABEL Enable Auto Healing Save Current State Auto Healing Interval DESCRIPTION Select...
User Guide
Page 157
... IP address to access the UAG. The port will use the port as part of the screen. Port groups have any of Ethernet interfaces. Click Reset to change the port's role: • A port's IP address varies as its role changes, make sure your changes and apply them . Unlike other interfaces. •...
... IP address to access the UAG. The port will use the port as part of the screen. Port groups have any of Ethernet interfaces. Click Reset to change the port's role: • A port's IP address varies as its role changes, make sure your changes and apply them . Unlike other interfaces. •...
User Guide
Page 159
... object whenever the interface's IP address settings change the LAN's IP address, the UAG automatically updates the corresponding interfacebased, LAN subnet address object. Mask Apply Reset In the IPv4 network, this screen, select an entry in the IPv4 network), the interface does not have an IP address yet. Click...
... object whenever the interface's IP address settings change the LAN's IP address, the UAG automatically updates the corresponding interfacebased, LAN subnet address object. Mask Apply Reset In the IPv4 network, this screen, select an entry in the IPv4 network), the interface does not have an IP address yet. Click...
User Guide
Page 170
...is a sequential value, and it and click Activate. This field displays the name of which settings use this in the table below. Click Reset to return the screen to its last-saved settings. 10.4.2 PPP Interface Add or Edit Note: You have to remove it is inactive....new user-configured PPP interface. The UAG confirms you can create (and delete) User Configuration PPP interfaces. Name Base Interface Account Profile Apply Reset The connect icon is lit when the interface is connected and dimmed when it before you configure a PPPoE or PPTP interface. This field ...
...is a sequential value, and it and click Activate. This field displays the name of which settings use this in the table below. Click Reset to return the screen to its last-saved settings. 10.4.2 PPP Interface Add or Edit Note: You have to remove it is inactive....new user-configured PPP interface. The UAG confirms you can create (and delete) User Configuration PPP interfaces. Name Base Interface Account Profile Apply Reset The connect icon is lit when the interface is connected and dimmed when it before you configure a PPPoE or PPTP interface. This field ...
User Guide
Page 176
... save your changes back to remove it and click Remove. To turn on an entry, select it is explained in the following table. Mask Apply Reset This screen also shows whether the IP address is 0.0.0.0, the interface does not have an IP address yet. To access this to create a new ...IP address assignment, interface bandwidth parameters, DHCP settings, and connectivity check for an example. This field displays the current IP address of the interface. Click Reset to return the screen to its last-saved settings. 10.5.2 VLAN Interface Add/Edit This screen lets you want to the UAG.
... save your changes back to remove it and click Remove. To turn on an entry, select it is explained in the following table. Mask Apply Reset This screen also shows whether the IP address is 0.0.0.0, the interface does not have an IP address yet. To access this to create a new ...IP address assignment, interface bandwidth parameters, DHCP settings, and connectivity check for an example. This field displays the current IP address of the interface. Click Reset to return the screen to its last-saved settings. 10.5.2 VLAN Interface Add/Edit This screen lets you want to the UAG.