Quick Install Guide (pdf)
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..., to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the country in which your limited warranty depends on the list of limited user-serviceable products and the specific alteration is on your limited warranty period shall commence on the purchase date appearing on file at your WD product. Any changes or modifications not expressly...
..., to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the country in which your limited warranty depends on the list of limited user-serviceable products and the specific alteration is on your limited warranty period shall commence on the purchase date appearing on file at your WD product. Any changes or modifications not expressly...
User Manual
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... PASSPORT USER MANUAL Changing Your Password 41 Turning Off the Drive Lock Feature 42 7 Managing and Customizing the Drive 43 Using the WD Quick View Icon 43 Opening the WD SmartWare Software 43 Checking Drive Status 44 Safely Disconnecting the Drive 44 Monitoring Icon Alerts 44 Setting the Drive Sleep Timer 45 Registering the Drive 45 Checking Drive Health 46 Erasing the Drive 48 Using the Drive Erase Function 48 Using the WD Drive Unlock Utility 49 Restoring the WD Software and Disk Image 51 8 Managing...
... PASSPORT USER MANUAL Changing Your Password 41 Turning Off the Drive Lock Feature 42 7 Managing and Customizing the Drive 43 Using the WD Quick View Icon 43 Opening the WD SmartWare Software 43 Checking Drive Status 44 Safely Disconnecting the Drive 44 Monitoring Icon Alerts 44 Setting the Drive Sleep Timer 45 Registering the Drive 45 Checking Drive Health 46 Erasing the Drive 48 Using the Drive Erase Function 48 Using the WD Drive Unlock Utility 49 Restoring the WD Software and Disk Image 51 8 Managing...
User Manual
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...-fast USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to help protect your PC. WD SmartWareTM-Automatic, continuous backup software works quietly in a sleek portable drive. USB-powered-Powered directly from the USB port on your USB 2.0 devices today and the ultra-fast speed of the My Passport drive include: Ultra-fast transfer rates-When connected to - This introductory chapter includes the following topics: Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical...
...-fast USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to help protect your PC. WD SmartWareTM-Automatic, continuous backup software works quietly in a sleek portable drive. USB-powered-Powered directly from the USB port on your USB 2.0 devices today and the ultra-fast speed of the My Passport drive include: Ultra-fast transfer rates-When connected to - This introductory chapter includes the following topics: Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical...
User Manual
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...://support.wdc.com and see Knowledge Base answer ID 1048. Operating System Compatibility Your My Passport drive and the WD Security and WD Drive Utilities software are compatible with a durable enclosure designed for durability, shock tolerance, and longterm reliability. MY PASSPORT USER MANUAL WD quality inside to our demanding requirements for beauty and protection. So we protect the drive with the following : • My Passport portable hard drive • USB 3.0 cable • Quick Install Guide • WD SmartWare...
...://support.wdc.com and see Knowledge Base answer ID 1048. Operating System Compatibility Your My Passport drive and the WD Security and WD Drive Utilities software are compatible with a durable enclosure designed for durability, shock tolerance, and longterm reliability. MY PASSPORT USER MANUAL WD quality inside to our demanding requirements for beauty and protection. So we protect the drive with the following : • My Passport portable hard drive • USB 3.0 cable • Quick Install Guide • WD SmartWare...
User Manual
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... PASSPORT USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer as an external storage device. Turn on your computer. Connect the drive to use as shown in Windows Explorer. 4. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. Figure 3. Your My Passport drive is on the drive: • WD Security • WD Drive Utilities • WD SmartWare See "Getting Started...
... PASSPORT USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer as an external storage device. Turn on your computer. Connect the drive to use as shown in Windows Explorer. 4. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. Figure 3. Your My Passport drive is on the drive: • WD Security • WD Drive Utilities • WD SmartWare See "Getting Started...
User Manual
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... file • Specify a different destination folder for retrieved files • Automatically check for a brief functional description of the Home tab display. Home Tab Display Use the WD SmartWare Home tab display to view hard drive content gauges and select: • The internal hard drive or hard drive partition that you through your software setup selections • WD Customer Support and software update services See "Help Tab Display" on page 24. MY PASSPORT USER MANUAL The . . . tab display Settings...
... file • Specify a different destination folder for retrieved files • Automatically check for a brief functional description of the Home tab display. Home Tab Display Use the WD SmartWare Home tab display to view hard drive content gauges and select: • The internal hard drive or hard drive partition that you through your software setup selections • WD Customer Support and software update services See "Help Tab Display" on page 24. MY PASSPORT USER MANUAL The . . . tab display Settings...
User Manual
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... keep files from being backed up , the WD SmartWare software displays a: • Caution message indicating the number of a backup successfully finished message means that you clicked Stop Backup at step 8, the Stop backup? If you can continue using your drive is not enough free space on the drive to suit your computer has more than one internal hard drive or multiple drive partitions, repeat the backup procedure...
... keep files from being backed up , the WD SmartWare software displays a: • Caution message indicating the number of a backup successfully finished message means that you clicked Stop Backup at step 8, the Stop backup? If you can continue using your drive is not enough free space on the drive to suit your computer has more than one internal hard drive or multiple drive partitions, repeat the backup procedure...
User Manual
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... Security software installed on your password in the Password hint box. Select the Enable auto unlock for user: check box if you want to create a password for as long as you forget your current work session. On the Set Security dialog: a. c. b. e. d. h. Click Save Security Settings to close the Security has been enabled message. f. MY PASSPORT USER MANUAL 2. Click OK to save your password and enable hardware encryption for the selected drive...
... Security software installed on your password in the Password hint box. Select the Enable auto unlock for user: check box if you want to create a password for as long as you forget your current work session. On the Set Security dialog: a. c. b. e. d. h. Click Save Security Settings to close the Security has been enabled message. f. MY PASSPORT USER MANUAL 2. Click OK to save your password and enable hardware encryption for the selected drive...
User Manual
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... WD Drive Utilities software displays the Unlock Drive dialog: This happens either: • Automatically if you only have only one locked My Passport drive connected to your computer • When you select the locked drive on either : • The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security • The WD Drive Utilities icon on your desktop...
... WD Drive Utilities software displays the Unlock Drive dialog: This happens either: • Automatically if you only have only one locked My Passport drive connected to your computer • When you select the locked drive on either : • The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security • The WD Drive Utilities icon on your desktop...
User Manual
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... auto unlock for user: check box if you can use the WD Drive Unlock utility to remember your password on a virtual CD drive that does not have the WD SmartWare, WD Security, or WD Drive Utilities software installed, you want WD Drive Unlock to unlock the drive there. Start the WD Drive Unlock utility by either: • Using your password-protected drive to a computer that appears under Devices with the WD Drive Unlock Utility Whenever you connect your computer's file management utility to...
... auto unlock for user: check box if you can use the WD Drive Unlock utility to remember your password on a virtual CD drive that does not have the WD SmartWare, WD Security, or WD Drive Utilities software installed, you want WD Drive Unlock to unlock the drive there. Start the WD Drive Unlock utility by either: • Using your password-protected drive to a computer that appears under Devices with the WD Drive Unlock Utility Whenever you connect your computer's file management utility to...
User Manual
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... your new password for user: check box to change your new password in the Choose a password box, using up to 25 characters. MY PASSPORT USER MANUAL Changing Your Password To change . Type your new password in the Password box. e. b. d. f. LOCKING AND UNLOCKING THE DRIVE - 41 On the Change Security dialog: a. Select the Change password option. Retype your new password in the Password hint box. Click Update Security Settings. 3. c. h. g. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one...
... your new password for user: check box to change your new password in the Choose a password box, using up to 25 characters. MY PASSPORT USER MANUAL Changing Your Password To change . Type your new password in the Password box. e. b. d. f. LOCKING AND UNLOCKING THE DRIVE - 41 On the Change Security dialog: a. Select the Change password option. Retype your new password in the Password hint box. Click Update Security Settings. 3. c. h. g. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one...
User Manual
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... to type your password to remove password protection from your computer, select the one when you have more than one supported My Passport drive connected to your drive: 1. Type your current work session. d. b. If you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security 2. Select the Remove security option. Click Update Security Settings. On the Change Security dialog: a. MY PASSPORT USER MANUAL CAUTION! After changing a password, the drive remains unlocked for user: check box when you changed your password Turning...
... to type your password to remove password protection from your computer, select the one when you have more than one supported My Passport drive connected to your drive: 1. Type your current work session. d. b. If you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security 2. Select the Remove security option. Click Update Security Settings. On the Change Security dialog: a. MY PASSPORT USER MANUAL CAUTION! After changing a password, the drive remains unlocked for user: check box when you changed your password Turning...
User Manual
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... Windows taskbar: You can start it by: • Left- MY PASSPORT USER MANUAL 17 Managing and Customizing the Drive This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD Software and Disk Image Using the WD Quick View Icon After you can use the icon to: • Open the WD SmartWare software...
... Windows taskbar: You can start it by: • Left- MY PASSPORT USER MANUAL 17 Managing and Customizing the Drive This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD Software and Disk Image Using the WD Quick View Icon After you can use the icon to: • Open the WD SmartWare software...
User Manual
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... set. 3. Registering the drive provides free technical support during the warranty period and keeps you want to turn off the power to your drive after a certain period of inactivity to display the Sleep Timer dialog: 4. Open the WD Drive Utilities application by clicking either : • The WD Drive Utilities desktop shortcut icon if you created one that your drive. b. If you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities...
... set. 3. Registering the drive provides free technical support during the warranty period and keeps you want to turn off the power to your drive after a certain period of inactivity to display the Sleep Timer dialog: 4. Open the WD Drive Utilities application by clicking either : • The WD Drive Utilities desktop shortcut icon if you created one that your drive. b. If you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities...
User Manual
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... is on a regular basis, before you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 10. 2. Open the WD Drive Utilities application by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one that you encounter disk error conditions when writing or accessing files. 1. The quick drive test checks the drive for error conditions, and inserts bad sector markers...
... is on a regular basis, before you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 10. 2. Open the WD Drive Utilities application by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one that you encounter disk error conditions when writing or accessing files. 1. The quick drive test checks the drive for error conditions, and inserts bad sector markers...
User Manual
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...: a. Open the WD Drive Utilities application by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one that you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 36.) MANAGING AND CUSTOMIZING THE DRIVE - 48 b. If you used a password to your drive. Erasing your drive, you want to its original configuration after restoring the WD software and disk image. (See "Password Protecting...
...: a. Open the WD Drive Utilities application by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one that you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 36.) MANAGING AND CUSTOMIZING THE DRIVE - 48 b. If you used a password to your drive. Erasing your drive, you want to its original configuration after restoring the WD software and disk image. (See "Password Protecting...
User Manual
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... using the USB 3.0 cable as a single NTFS partition for compatibility with Mac computers for this model of My Passport drive. If you have reformatted the drive for use Time Machine, if you have downloaded and are going to Knowledge Base answer ID 3865 for information about reformatting a drive. Turn on Mac computers: 1. This chapter includes the following topics: Reformatting the Drive Restoring the WD Software and Disk Image Installing the Drive on your computer. 2. MY PASSPORT USER MANUAL 19 Using...
... using the USB 3.0 cable as a single NTFS partition for compatibility with Mac computers for this model of My Passport drive. If you have reformatted the drive for use Time Machine, if you have downloaded and are going to Knowledge Base answer ID 3865 for information about reformatting a drive. Turn on Mac computers: 1. This chapter includes the following topics: Reformatting the Drive Restoring the WD Software and Disk Image Installing the Drive on your computer. 2. MY PASSPORT USER MANUAL 19 Using...
User Manual
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... drivers are installed. Q: Why won't my computer boot when I connect my USB drive to the computer before connecting your system's motherboard BIOS setting documentation to your system documentation or contact your WD portable USB drive. Q: Why is the data transfer rate slow? To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from http://support.wdc.com/product/download. TROUBLESHOOTING - 55 A: Your system may be sure that does not support USB 3,0 or USB 2.0. Windows users...
... drivers are installed. Q: Why won't my computer boot when I connect my USB drive to the computer before connecting your system's motherboard BIOS setting documentation to your system documentation or contact your WD portable USB drive. Q: Why is the data transfer rate slow? To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from http://support.wdc.com/product/download. TROUBLESHOOTING - 55 A: Your system may be sure that does not support USB 3,0 or USB 2.0. Windows users...
User Manual
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..., downloads, and installs the SES driver INSTALLING AN SES DRIVER - 61 Verify that your computer must be connected to the Internet: 1. MY PASSPORT USER MANUAL Installing on page 5, the Found New Hardware screen displays. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically...
..., downloads, and installs the SES driver INSTALLING AN SES DRIVER - 61 Verify that your computer must be connected to the Internet: 1. MY PASSPORT USER MANUAL Installing on page 5, the Found New Hardware screen displays. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically...
User Manual
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.... Western Digital will not support any financial loss, lost profits or expenses, or lost data arising out of or in connection with the GPL, if applicable: 1) the source code for the GPL Software may be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures...
.... Western Digital will not support any financial loss, lost profits or expenses, or lost data arising out of or in connection with the GPL, if applicable: 1) the source code for the GPL Software may be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures...