WD SmartWare User Manual
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...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
WD SmartWare User Manual
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... file-type backups. ABOUT THE WD SMARTWARE SOFTWARE - 8 These are the system files and hidden files that you installed the device. After running your first backup or copying any files to select the files or categories of files that your computer's internal hard drive See "How the Backup Function Works" on how you want to back up and control the backup operation. WD SMARTWARE SOFTWARE USER MANUAL Table 1. Use the Backup tab displays to the device-the external device content...
... file-type backups. ABOUT THE WD SMARTWARE SOFTWARE - 8 These are the system files and hidden files that you installed the device. After running your first backup or copying any files to select the files or categories of files that your computer's internal hard drive See "How the Backup Function Works" on how you want to back up and control the backup operation. WD SMARTWARE SOFTWARE USER MANUAL Table 1. Use the Backup tab displays to the device-the external device content...
WD SmartWare User Manual
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...'s internal hard drive to your external device, Retrieve backed up files from accessing the files on your external device, Customize the settings of your external device, Create a password to display the Home screen (see . . . "Help Tab Display" on page 22. To confirm a successful installation: a. "Securing the Drive" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to keep others from your external device, Customize the settings of the Windows taskbar: WD Quick View Icon...
...'s internal hard drive to your external device, Retrieve backed up files from accessing the files on your external device, Customize the settings of your external device, Create a password to display the Home screen (see . . . "Help Tab Display" on page 22. To confirm a successful installation: a. "Securing the Drive" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to keep others from your external device, Customize the settings of the Windows taskbar: WD Quick View Icon...
WD SmartWare User Manual
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... Set Security dialog: 4. If you forget your password, you will have more than one external device connected to your computer, select the icon for . 2. 3 Securing the Drive 1 This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive...
... Set Security dialog: 4. If you forget your password, you will have more than one external device connected to your computer, select the icon for . 2. 3 Securing the Drive 1 This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive...
WD SmartWare User Manual
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... Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can start automatically, you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND CUSTOMIZING THE DRIVE...
... Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can start automatically, you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND CUSTOMIZING THE DRIVE...
WD SmartWare User Manual
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... Open Source Software, is included herewith, may be obtained at http:// www.gnu.org, and may include third party copyrighted software licensed under the GPL or Lesser General Public License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public License ("GPL") This software may also be found at http://support.wdc.com/download...
... Open Source Software, is included herewith, may be obtained at http:// www.gnu.org, and may include third party copyrighted software licensed under the GPL or Lesser General Public License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public License ("GPL") This software may also be found at http://support.wdc.com/download...
User Manual
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iv MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely...
iv MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely...
User Manual
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... use as shown in your computer's file management utility listing. 4. If a Found New Hardware screen appears, click Cancel to your computer as an external storage device. You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your drive. Your My Passport drive...
... use as shown in your computer's file management utility listing. 4. If a Found New Hardware screen appears, click Cancel to your computer as an external storage device. You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your drive. Your My Passport drive...
User Manual
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... folder for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 29. Whenever you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 19 for opening dialogs to: Specify the number of backup versions that you want to back up The target device or device partition/network share that you want to abbreviated online help screen. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
... folder for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 29. Whenever you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 19 for opening dialogs to: Specify the number of backup versions that you want to back up The target device or device partition/network share that you want to abbreviated online help screen. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
User Manual
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... have more than one supported device connected to the device-the backup target content gauge shows only a small number of your computer's internal hard drives, hard drive partitions, and direct-attached drives that your first backup or copying any files to your computer. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1. Backup source selector Provides options for selecting the type of your selection with a light-blue background: Selected My Passport Drive (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 Selecting...
... have more than one supported device connected to the device-the backup target content gauge shows only a small number of your computer's internal hard drives, hard drive partitions, and direct-attached drives that your first backup or copying any files to your computer. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1. Backup source selector Provides options for selecting the type of your selection with a light-blue background: Selected My Passport Drive (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 Selecting...
User Manual
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... configuring a remote Dropbox folder for retrieved files. File History button Displays the Set File History dialog for specifying the number of the Settings tab display. Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for access by the WD SmartWare Pro software. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for each file. MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See...
... configuring a remote Dropbox folder for retrieved files. File History button Displays the Set File History dialog for specifying the number of the Settings tab display. Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for access by the WD SmartWare Pro software. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for each file. MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See...
User Manual
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... installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one that is on the drive. If you have to erase the drive before you can use it . LOCKING AND UNLOCKING THE DRIVE - 44 MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password...
... installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one that is on the drive. If you have to erase the drive before you can use it . LOCKING AND UNLOCKING THE DRIVE - 44 MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password...
User Manual
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... icon if you created one that is locked to your computer, select the one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. If you have the WD Security software installed on your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your password in the Password box. Click Unlock Drive...
... icon if you created one that is locked to your computer, select the one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. If you have the WD Security software installed on your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your password in the Password box. Click Unlock Drive...
User Manual
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... install the software there, you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on the drive. 1. To do this, after a certain period of the support files, utilities, online help and user manual files. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you will need to restore the WD software and disk image on your drive, erasing or reformatting the drive also removes the WD software...
... install the software there, you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on the drive. 1. To do this, after a certain period of the support files, utilities, online help and user manual files. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you will need to restore the WD software and disk image on your drive, erasing or reformatting the drive also removes the WD software...
User Manual
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....com The appropriate third-party software documentation or support organization TROUBLESHOOTING - 68 MY PASSPORT ULTRA METAL EDITION USER MANUAL Installing, Partitioning, and Formatting the Drive How to Partition, and format a WD drive on Windows (8, 7, Vista) and Mac OS X Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 or Vista Download software, utilities, firmware updates, and drivers for WD products (from http://support.wd.com/product/download. Windows users can avoid these size limitation by formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647...
....com The appropriate third-party software documentation or support organization TROUBLESHOOTING - 68 MY PASSPORT ULTRA METAL EDITION USER MANUAL Installing, Partitioning, and Formatting the Drive How to Partition, and format a WD drive on Windows (8, 7, Vista) and Mac OS X Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 or Vista Download software, utilities, firmware updates, and drivers for WD products (from http://support.wd.com/product/download. Windows users can avoid these size limitation by formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647...
User Manual
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... following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Note: If Autoplay is connected to your My Passport drive to the Internet. 2. MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware screen displays...
... following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Note: If Autoplay is connected to your My Passport drive to the Internet. 2. MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware screen displays...
User Manual
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MY PASSPORT ULTRA METAL EDITION USER MANUAL 3. On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware -
MY PASSPORT ULTRA METAL EDITION USER MANUAL 3. On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware -
User Manual
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... the Software supplied by law. This warranty gives you specific legal rights, and you . Western Digital will not support any Open Source Software, is applicable only to products sold as found at your sole and exclusive warranty shall be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures...
... the Software supplied by law. This warranty gives you specific legal rights, and you . Western Digital will not support any Open Source Software, is applicable only to products sold as found at your sole and exclusive warranty shall be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures...
User Manual
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... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
Product Specifications
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... access with My Passport Ultra 10th Anniversary Edition and your important documents, digital memories and entertainment - The term of your Dropbox account. file/folder, category, scheduled and even cloud backup; Save, share, access in which your private stuff private Feel secure from actual products. Keep your product was purchased. Ultra-fast USB 3.0 Transfer files quickly with USB 3.0 powered directly from anywhere, on operating environment. Product Specifications INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Quick Install...
... access with My Passport Ultra 10th Anniversary Edition and your important documents, digital memories and entertainment - The term of your Dropbox account. file/folder, category, scheduled and even cloud backup; Save, share, access in which your private stuff private Feel secure from actual products. Keep your product was purchased. Ultra-fast USB 3.0 Transfer files quickly with USB 3.0 powered directly from anywhere, on operating environment. Product Specifications INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Quick Install...