WD SmartWare User Manual
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...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
WD SmartWare User Manual
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.... "Managing and Customizing the Drive" on page 37 "Managing and Customizing the Software" on page 33. "Backing Up Your Computer Files" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 "Help Tab Display" on page 28. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to keep others from accessing the files on your external device, Customize the settings of your external device, Create a password to display the Home screen (see . . . "Securing the Drive...
.... "Managing and Customizing the Drive" on page 37 "Managing and Customizing the Software" on page 33. "Backing Up Your Computer Files" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 "Help Tab Display" on page 28. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to keep others from accessing the files on your external device, Customize the settings of your external device, Create a password to display the Home screen (see . . . "Securing the Drive...
WD SmartWare User Manual
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... the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that is on your drive or write new data to it again. The WD SmartWare software uses your drive. On the Home screen, if you have to erase the drive before you can use the WD Security software to create a password for the selected external device. 3. On the Set Security...
... the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that is on your drive or write new data to it again. The WD SmartWare software uses your drive. On the Home screen, if you have to erase the drive before you can use the WD Security software to create a password for the selected external device. 3. On the Set Security...
WD SmartWare User Manual
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... part-just make sure to leave your external device connected to the external device-music, movies, photos, documents, e-mail, and other files. Note: Automatic backup protection is continuous for you disconnect and reconnect the device to your computer, the WD SmartWare software rescans your important data files to your computer. Then, whenever you without any way This protection is created on your computer's internal hard drive, clicking the Start Backup button...
... part-just make sure to leave your external device connected to the external device-music, movies, photos, documents, e-mail, and other files. Note: Automatic backup protection is continuous for you disconnect and reconnect the device to your computer, the WD SmartWare software rescans your important data files to your computer. Then, whenever you without any way This protection is created on your computer's internal hard drive, clicking the Start Backup button...
WD SmartWare User Manual
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... Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can use the icon and other ways to do these things. Opening the WD SmartWare Software If the WD SmartWare software does not start automatically, you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital...
... Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can use the icon and other ways to do these things. Opening the WD SmartWare Software If the WD SmartWare software does not start automatically, you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital...
WD SmartWare User Manual
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... Lesser General Public License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. Western Digital will not support any such modification or tampering. Western Digital is not responsible for any product in which you may also be downloaded at your own risk. WARRANTY INFORMATION - 49 In accordance with the Software, including but not limited to modify the Software supplied by applicable law;
... Lesser General Public License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. Western Digital will not support any such modification or tampering. Western Digital is not responsible for any product in which you may also be downloaded at your own risk. WARRANTY INFORMATION - 49 In accordance with the Software, including but not limited to modify the Software supplied by applicable law;
User Manual
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MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely Disconnecting...
MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely Disconnecting...
User Manual
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... connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. Your My Passport drive is on your computer's file management utility listing. 4. Verify that is now ready to use as shown in your computer. 2. If a Found New Hardware screen appears, click Cancel to your computer as an external storage device. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions...
... connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. Your My Passport drive is on your computer's file management utility listing. 4. Verify that is now ready to use as shown in your computer. 2. If a Found New Hardware screen appears, click Cancel to your computer as an external storage device. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions...
User Manual
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... help to abbreviated online help screen. MY PASSPORT ULTRA METAL EDITION USER MANUAL The . . . Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition that has the files you want to back up The target device or device partition/network share that you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 29. tab display Settings Provides . . . WD SMARTWARE SOFTWARE...
... help to abbreviated online help screen. MY PASSPORT ULTRA METAL EDITION USER MANUAL The . . . Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition that has the files you want to back up The target device or device partition/network share that you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 29. tab display Settings Provides . . . WD SMARTWARE SOFTWARE...
User Manual
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... SmartWare software highlights your computer's internal hard drives, hard drive partitions, and direct-attached drives that are the system files and hidden files that you installed the device. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1. Selecting the Dropbox option displays the Dropbox icon and hides the device selector. Backup target content gauge After installing the WD SmartWare software-before running a backup or copying files to use for selecting the type of source device you want to the device, the backup...
... SmartWare software highlights your computer's internal hard drives, hard drive partitions, and direct-attached drives that are the system files and hidden files that you installed the device. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1. Selecting the Dropbox option displays the Dropbox icon and hides the device selector. Backup target content gauge After installing the WD SmartWare software-before running a backup or copying files to use for selecting the type of source device you want to the device, the backup...
User Manual
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... PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of backup versions that automatically checks for software updates. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for each file. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 29 Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for access by the WD SmartWare Pro software...
... PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of backup versions that automatically checks for software updates. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for each file. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 29 Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for access by the WD SmartWare Pro software...
User Manual
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... to create a password for. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you want them to see your drive. If you have to access the data that you created one that is on the drive. You will not be able to erase the drive before you installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. LOCKING AND UNLOCKING THE DRIVE...
... to create a password for. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you want them to see your drive. If you have to access the data that you created one that is on the drive. You will not be able to erase the drive before you installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. LOCKING AND UNLOCKING THE DRIVE...
User Manual
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... Security or WD Drive Utilities software WD SmartWare software WD Drive Unlock utility With the WD Security or WD Drive Utilities Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer, starting either : The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your computer. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
... Security or WD Drive Utilities software WD SmartWare software WD Drive Unlock utility With the WD Security or WD Drive Utilities Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer, starting either : The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your computer. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
User Manual
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... the support files, utilities, online help and user manual files. On the Registration dialog: a. c. Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive, erasing or reformatting the drive also removes the WD software and all of inactivity to receive communication... f. Click Register Drive. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See...
... the support files, utilities, online help and user manual files. On the Registration dialog: a. c. Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive, erasing or reformatting the drive also removes the WD software and all of inactivity to receive communication... f. Click Register Drive. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See...
User Manual
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...-party software documentation or support organization TROUBLESHOOTING - 68 To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from the Downloads Library) Format a WD external hard drive in FAT32* (to NTFS using either the Windows Disk Management utility or similar third-party software. Windows users can avoid these size limitation by formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647 1425 291 *The FAT32 file system has a maximum individual file size...
...-party software documentation or support organization TROUBLESHOOTING - 68 To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from the Downloads Library) Format a WD external hard drive in FAT32* (to NTFS using either the Windows Disk Management utility or similar third-party software. Windows users can avoid these size limitation by formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647 1425 291 *The FAT32 file system has a maximum individual file size...
User Manual
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MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware screen displays. This appendix includes the following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. If they appear, close them. Verify that...
MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware screen displays. This appendix includes the following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. If they appear, close them. Verify that...
User Manual
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On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 MY PASSPORT ULTRA METAL EDITION USER MANUAL 3. WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware -
On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 MY PASSPORT ULTRA METAL EDITION USER MANUAL 3. WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware -
User Manual
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... installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on your Product was stolen from http://support.wd.com/download/gpl or by Western Digital. Western Digital will conform to accidental, consequential, or special damages, or any such modification or tampering. The foregoing limited warranty is WD's sole warranty and is provided, to modify the Software supplied by calling Customer Support...
... installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on your Product was stolen from http://support.wd.com/download/gpl or by Western Digital. Western Digital will conform to accidental, consequential, or special damages, or any such modification or tampering. The foregoing limited warranty is WD's sole warranty and is provided, to modify the Software supplied by calling Customer Support...
User Manual
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... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
Product Specifications
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... and continuous backup runs quietly in (80 mm) Weight: 0.53 lb (0.240 kg) OPERATING SPECIFICATIONS Data transfer rate:1 USB 3.0 up your private stuff private Feel secure from unauthorized access with USB 3.0 powered directly from the USB port on the country in these regions. © 2014 Western Digital Technologies, Inc. Easy setup Just plug it fits into anyone's busy life. Product Specifications INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Quick Install Guide DIMENSIONS 1 TB...
... and continuous backup runs quietly in (80 mm) Weight: 0.53 lb (0.240 kg) OPERATING SPECIFICATIONS Data transfer rate:1 USB 3.0 up your private stuff private Feel secure from unauthorized access with USB 3.0 powered directly from the USB port on the country in these regions. © 2014 Western Digital Technologies, Inc. Easy setup Just plug it fits into anyone's busy life. Product Specifications INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Quick Install Guide DIMENSIONS 1 TB...