WD SmartWare User Manual
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...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
WD SmartWare User Manual
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WD SMARTWARE SOFTWARE USER MANUAL Table 1. After running your first backup or copying any files to the device-the external device content gauge shows only a small number of files in the folder structure of category- See Figure 2 and Table 2 on page 9 for a description of your computer's operating system put there when you want to select files to the external device, the external device content gauge shows: • All of the files that have...
WD SMARTWARE SOFTWARE USER MANUAL Table 1. After running your first backup or copying any files to the device-the external device content gauge shows only a small number of files in the folder structure of category- See Figure 2 and Table 2 on page 9 for a description of your computer's operating system put there when you want to select files to the external device, the external device content gauge shows: • All of the files that have...
WD SmartWare User Manual
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... others from accessing the files on page 33. "Retrieving Backed Up Files" on your external device, Customize the settings of your external device, Create a password to online support services, THEN click the . . . Back up the files on your computer's internal hard drive to your external device, Retrieve backed up files from your external device, Customize the settings of the Windows taskbar: WD Quick View Icon b. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 28. WD SMARTWARE SOFTWARE USER MANUAL 6. "Securing the Drive" on page...
... others from accessing the files on page 33. "Retrieving Backed Up Files" on your external device, Customize the settings of your external device, Create a password to online support services, THEN click the . . . Back up the files on your computer's internal hard drive to your external device, Retrieve backed up files from your external device, Customize the settings of the Windows taskbar: WD Quick View Icon b. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 28. WD SMARTWARE SOFTWARE USER MANUAL 6. "Securing the Drive" on page...
WD SmartWare User Manual
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... WD SmartWare Settings tab display with the Set Up Drive button, then you want them to create a password for the selected external device. 3. Type your drive and you can use the WD Security software to 25 characters. You will gain access to your password in the Verify password box. SECURING THE DRIVE - 22 To create a password and keep others from accessing the files on your drive or write new data to electronically lock and unlock your password in...
... WD SmartWare Settings tab display with the Set Up Drive button, then you want them to create a password for the selected external device. 3. Type your drive and you can use the WD Security software to 25 characters. You will gain access to your password in the Verify password box. SECURING THE DRIVE - 22 To create a password and keep others from accessing the files on your drive or write new data to electronically lock and unlock your password in...
WD SmartWare User Manual
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... the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can start it by: • Left- Opening the WD SmartWare Software If the WD SmartWare software does not start automatically, you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND...
... the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can start it by: • Left- Opening the WD SmartWare Software If the WD SmartWare software does not start automatically, you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND...
WD SmartWare User Manual
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... http:// support.wdc.com/download/gpl or by applicable law; Western Digital will not support any such modification or tampering. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public License ("GPL") This software may be found at your own risk. In accordance with respect solely to the GPL Software, no charge from http:// support.wdc.com/download/gpl or obtained on CD for any product in...
... http:// support.wdc.com/download/gpl or by applicable law; Western Digital will not support any such modification or tampering. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public License ("GPL") This software may be found at your own risk. In accordance with respect solely to the GPL Software, no charge from http:// support.wdc.com/download/gpl or obtained on CD for any product in...
User Manual
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iv MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely...
iv MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely...
User Manual
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...'s file management utility listing. 4. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. Connect the drive to close it. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your drive...
...'s file management utility listing. 4. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. Connect the drive to close it. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your drive...
User Manual
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... 19 for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 30. Buttons for opening dialogs to: Specify the number of backup versions that you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 29. Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition that has the files you want...
... 19 for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 30. Buttons for opening dialogs to: Specify the number of backup versions that you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 29. Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition that has the files you want...
User Manual
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... options for backup and retrieve functions. After running your selection with a light-blue background: Selected My Passport Drive (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 These are available as the content gauge for the backup source device (see "Backup source content gauge" on page 20) Any other files that your computer's internal hard drives, hard drive partitions, and direct-attached drives in the device selector. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1.
... options for backup and retrieve functions. After running your selection with a light-blue background: Selected My Passport Drive (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 These are available as the content gauge for the backup source device (see "Backup source content gauge" on page 20) Any other files that your computer's internal hard drives, hard drive partitions, and direct-attached drives in the device selector. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1.
User Manual
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WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 29 MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of backup versions that automatically checks for software updates. Figure 11. File History button Displays the Set File History dialog for each file. Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for...
WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 29 MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of backup versions that automatically checks for software updates. Figure 11. File History button Displays the Set File History dialog for each file. Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for...
User Manual
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... you installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. LOCKING AND UNLOCKING THE DRIVE - 44 The WD Security software uses your password to erase the drive before you can use it . If you forget your password, you will gain access to your drive and you do not want to create a password for. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one...
... you installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. LOCKING AND UNLOCKING THE DRIVE - 44 The WD Security software uses your password to erase the drive before you can use it . If you forget your password, you will gain access to your drive and you do not want to create a password for. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one...
User Manual
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... when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your desktop if you created one that is locked to your computer, select the one when you do not have more than one supported drive connected to display the Unlock Drive dialog. 3. LOCKING AND UNLOCKING THE DRIVE - 46 Type your computer. Click Unlock Drive. MY PASSPORT ULTRA METAL EDITION USER MANUAL You will...
... when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your desktop if you created one that is locked to your computer, select the one when you do not have more than one supported drive connected to display the Unlock Drive dialog. 3. LOCKING AND UNLOCKING THE DRIVE - 46 Type your computer. Click Unlock Drive. MY PASSPORT ULTRA METAL EDITION USER MANUAL You will...
User Manual
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... reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files. Restoring the WD Software and Disk Image In addition to deleting all of inactivity to conserve power and minimize long-term wear on your language in the E-mail address box. To do this, after a certain period of the data on the drive. 1. Type your drive after you installed the application Start > All Programs > Western Digital...
... reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files. Restoring the WD Software and Disk Image In addition to deleting all of inactivity to conserve power and minimize long-term wear on your language in the E-mail address box. To do this, after a certain period of the data on the drive. 1. Type your drive after you installed the application Start > All Programs > Western Digital...
User Manual
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...-party software documentation or support organization TROUBLESHOOTING - 68 To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from the Downloads Library) Format a WD external hard drive in FAT32* (to NTFS using either the Windows Disk Management utility or similar third-party software. Windows users can avoid these size limitation by formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647 1425 291 *The FAT32 file system has a maximum individual file size...
...-party software documentation or support organization TROUBLESHOOTING - 68 To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from the Downloads Library) Format a WD external hard drive in FAT32* (to NTFS using either the Windows Disk Management utility or similar third-party software. Windows users can avoid these size limitation by formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647 1425 291 *The FAT32 file system has a maximum individual file size...
User Manual
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... and install driver software: INSTALLING THE SES DRIVER - 69 MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. This appendix includes the following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive...
... and install driver software: INSTALLING THE SES DRIVER - 69 MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. This appendix includes the following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive...
User Manual
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On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 3.
On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 3.
User Manual
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... WARRANTY INFORMATION - 77 MY PASSPORT ULTRA METAL EDITION USER MANUAL Limited Warranty WD warrants that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific...
... WARRANTY INFORMATION - 77 MY PASSPORT ULTRA METAL EDITION USER MANUAL Limited Warranty WD warrants that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific...
User Manual
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... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
Product Specifications
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... of your data is needed. As used for Mac OS X operating systems LIMITED WARRANTY 3 years Worldwide CAPACITIES AND MODELS 1 TB Blue-Black WDBEZW0020BBA-NESN Silver WDBEZW0020BSL-NESN 2 TB Blue-Black Silver WDBTYH0010BBA-NESN WDBTYH0010BSL-NESN USB 3.0 Western Digital, WD, the WD logo and My Passport are trademarks of Western Digital Technologies, Inc. With scheduled backup, you can quickly start saving your product was purchased. Or, back up the files from the USB port on your important documents, digital memories...
... of your data is needed. As used for Mac OS X operating systems LIMITED WARRANTY 3 years Worldwide CAPACITIES AND MODELS 1 TB Blue-Black WDBEZW0020BBA-NESN Silver WDBEZW0020BSL-NESN 2 TB Blue-Black Silver WDBTYH0010BBA-NESN WDBTYH0010BSL-NESN USB 3.0 Western Digital, WD, the WD logo and My Passport are trademarks of Western Digital Technologies, Inc. With scheduled backup, you can quickly start saving your product was purchased. Or, back up the files from the USB port on your important documents, digital memories...