Quick Install Guide
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...;. * WD My Cloud Wi-Fi WD My Cloud Wi-Fi Technical Support Services http://support.wd.com http://www.wd.com If you encounter problems with this product, please contact WD Technical Support. and other countries. and WD My Cloud is a trademark of Western Digital Technologies, Inc. and other countries; Other marks may be mentioned...
...;. * WD My Cloud Wi-Fi WD My Cloud Wi-Fi Technical Support Services http://support.wd.com http://www.wd.com If you encounter problems with this product, please contact WD Technical Support. and other countries. and WD My Cloud is a trademark of Western Digital Technologies, Inc. and other countries; Other marks may be mentioned...
User Manual
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...to get the most out of your WD product serial number, system hardware, and system software versions available. Accessing Online Support Visit our product support website at support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product or...6008/+65 62430496 * Toll free number is not available or if you encounter any problem, please give us keep you informed of free telephone support during the warranty period. If the answer is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, ...
...to get the most out of your WD product serial number, system hardware, and system software versions available. Accessing Online Support Visit our product support website at support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product or...6008/+65 62430496 * Toll free number is not available or if you encounter any problem, please give us keep you informed of free telephone support during the warranty period. If the answer is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, ...
User Manual
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Table of Contents WD® Service and Support iii Registering Your WD Product iii 1 Important User Information 1 Important Safety Instructions 1 Recording Your WD Product Information 2 2 Product Overview 3 About the System 3 About the Learning ...
Table of Contents WD® Service and Support iii Registering Your WD Product iii 1 Important User Information 1 Important Safety Instructions 1 Recording Your WD Product Information 2 2 Product Overview 3 About the System 3 About the Learning ...
User Manual
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... Storage Device (Windows 35 Uninstalling WD Quick View 36 6 At a Glance: The Dashboard 37 Launching the Dashboard 37 The Dashboard Home Page 38 Obtaining Customer Support 44 Basic Administrative Tasks 46 7 Managing Users and Shares 47 About Users 47 About Shares 50 Accessing the Contents of a Share Locally 53 8 Accessing Your...
... Storage Device (Windows 35 Uninstalling WD Quick View 36 6 At a Glance: The Dashboard 37 Launching the Dashboard 37 The Dashboard Home Page 38 Obtaining Customer Support 44 Basic Administrative Tasks 46 7 Managing Users and Shares 47 About Users 47 About Shares 50 Accessing the Contents of a Share Locally 53 8 Accessing Your...
User Manual
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If the product has been dropped or the chassis has been damaged. - Model Number - IMPORTANT USER INFORMATION - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Purchase Date - Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Serial Number - Your WD product information is used for setup and technical support.
If the product has been dropped or the chassis has been damaged. - Model Number - IMPORTANT USER INFORMATION - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Purchase Date - Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Serial Number - Your WD product information is used for setup and technical support.
User Manual
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...USER MANUAL Seamlessly stream your videos, photos and music to your control. Visit http://wd.com/setup/ wdmycloud or contact the WD customer support team to explore each of mind. Contact information is always safe and completely under your connected DLNA-compatible TV's, media players, and gaming... consoles without a manual or CD. You can centralize your files - WD My Cloud includes iTunes support so you every step of the way. Easy to : Learn about your new personal cloud storage product. Download the latest...
...USER MANUAL Seamlessly stream your videos, photos and music to your control. Visit http://wd.com/setup/ wdmycloud or contact the WD customer support team to explore each of mind. Contact information is always safe and completely under your connected DLNA-compatible TV's, media players, and gaming... consoles without a manual or CD. You can centralize your files - WD My Cloud includes iTunes support so you every step of the way. Easy to : Learn about your new personal cloud storage product. Download the latest...
User Manual
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For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power ... others www.shopwd.com or www.wdstore.com www.shopwd.ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your region. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL
For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power ... others www.shopwd.com or www.wdstore.com www.shopwd.ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your region. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL
User Manual
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....com/kb/dl1421 Note: Compatibility may vary depending on supported Windows and Mac computers Local Network Router/switch - WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL For highest performance and reliability, install the latest..., you will need to install a Java runtime client. Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 5.0 and later on supported Mac computers Firefox 12 and later on supported Windows and Mac computers Google Chrome 14 and later on your computer's hardware configuration and operating system.
....com/kb/dl1421 Note: Compatibility may vary depending on supported Windows and Mac computers Local Network Router/switch - WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL For highest performance and reliability, install the latest..., you will need to install a Java runtime client. Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 5.0 and later on supported Mac computers Firefox 12 and later on supported Windows and Mac computers Google Chrome 14 and later on your computer's hardware configuration and operating system.
User Manual
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Power port Connects the drive to a local network. PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Visit http://www.kensington.com/ for additional storage. Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Connects to a USB hard drive for more information. Restores settings such as the admin user name and password for the drive. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL
Power port Connects the drive to a local network. PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Visit http://www.kensington.com/ for additional storage. Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Connects to a USB hard drive for more information. Restores settings such as the admin user name and password for the drive. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL
User Manual
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..., Shared Pictures, and Shared Videos subfolders. On the task bar at the bottom of the procedures described below. If the drive is found , select WD Support for additional suggestions or to display the Shared Music, Shared Pictures, Shared Videos subfolders. Getting Started Without the Online Setup Installer If you do not..." on page 15. Click Rescan. 2. Double-click WDMyCloud under Network, and then locate the drive's Public folder. 5. Double-click the Public folder to contact WD Support. GETTING STARTED 1. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL
..., Shared Pictures, and Shared Videos subfolders. On the task bar at the bottom of the procedures described below. If the drive is found , select WD Support for additional suggestions or to display the Shared Music, Shared Pictures, Shared Videos subfolders. Getting Started Without the Online Setup Installer If you do not..." on page 15. Click Rescan. 2. Double-click WDMyCloud under Network, and then locate the drive's Public folder. 5. Double-click the Public folder to contact WD Support. GETTING STARTED 1. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL
User Manual
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... upper-right corner of the zip file to use Windows 7 Backup and Restore or Windows 8 File History. Note: The WD My Cloud device does not support Windows Vista Backup and Restore. WD MY CLOUD PERSONAL CLOUD STORAGE 22 USER MANUAL Access your downloaded files, and extract the contents of any page...
... upper-right corner of the zip file to use Windows 7 Backup and Restore or Windows 8 File History. Note: The WD My Cloud device does not support Windows Vista Backup and Restore. WD MY CLOUD PERSONAL CLOUD STORAGE 22 USER MANUAL Access your downloaded files, and extract the contents of any page...
User Manual
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..., see "I am having trouble shutting down the WD My Cloud Device." Power it back on page 109. on , and if the problem persists, contact WD Support. The drive shuts down , ensure that no files are being transferred to or from the drive. 4. Note: If the drive overheats, power it cool for...
..., see "I am having trouble shutting down the WD My Cloud Device." Power it back on page 109. on , and if the problem persists, contact WD Support. The drive shuts down , ensure that no files are being transferred to or from the drive. 4. Note: If the drive overheats, power it cool for...
User Manual
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...: WDMyCloud) or the IP address as the URL. 2. AT A GLANCE: THE DASHBOARD 6 At a Glance: The Dashboard Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Basic Administrative Tasks The WD My Cloud Dashboard Home page provides a snapshot of your WD My Cloud device under Storage. 4. You can set up folders...
...: WDMyCloud) or the IP address as the URL. 2. AT A GLANCE: THE DASHBOARD 6 At a Glance: The Dashboard Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Basic Administrative Tasks The WD My Cloud Dashboard Home page provides a snapshot of your WD My Cloud device under Storage. 4. You can set up folders...
User Manual
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... (e.g., jpgs). They change to the Home page, click OK. Obtaining Customer Support To open the Support page: 1. To view the results of the latest content scan, click the arrow at the top right of files scanned. 2. Hovering the cursor over a check ...
... (e.g., jpgs). They change to the Home page, click OK. Obtaining Customer Support To open the Support page: 1. To view the results of the latest content scan, click the arrow at the top right of files scanned. 2. Hovering the cursor over a check ...
User Manual
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...system report and send it to WD automatically. Create a system report manually and send it to send a diagnostic report and request automated support. WD MY CLOUD PERSONAL CLOUD STORAGE 45 USER MANUAL There are two ways in which you want to disable any pop-up blockers. Click Create... and Save. 2. Click Request Support to WD Customer Support. If desired, email the report to display the WD Support web page. 4. Note: You must click this feature, make sure to review WD's privacy policy, click ...
...system report and send it to WD automatically. Create a system report manually and send it to send a diagnostic report and request automated support. WD MY CLOUD PERSONAL CLOUD STORAGE 45 USER MANUAL There are two ways in which you want to disable any pop-up blockers. Click Create... and Save. 2. Click Request Support to WD Customer Support. If desired, email the report to display the WD Support web page. 4. Note: You must click this feature, make sure to review WD's privacy policy, click ...
User Manual
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... (public and private shares) Enable or disable remote access for configuring and using the WD My Cloud device. AT A GLANCE: THE DASHBOARD Obtaining Other Support In the Support Resources section are links to additional resources: To obtain the most recently updated user manual, click the Product Documentation link. To see...
... (public and private shares) Enable or disable remote access for configuring and using the WD My Cloud device. AT A GLANCE: THE DASHBOARD Obtaining Other Support In the Support Resources section are links to additional resources: To obtain the most recently updated user manual, click the Product Documentation link. To see...
User Manual
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... a Public share, if prompted for opening a WD My Cloud share. For a private share, if the user's name and password are not the same, visit http://support.wd.com and see "Managing Users and Shares" on page 47. Click WDMyCloud. 4. In the left panel, select Network, and double-click WDMyCloud. 3. WD Quick...
... a Public share, if prompted for opening a WD My Cloud share. For a private share, if the user's name and password are not the same, visit http://support.wd.com and see "Managing Users and Shares" on page 47. Click WDMyCloud. 4. In the left panel, select Network, and double-click WDMyCloud. 3. WD Quick...
User Manual
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... Cloud mobile app from anywhere without copying them to your mobile device. Show off your photos stored on your personal cloud. WD My Cloud supports most major file types, such as Dropbox, Google Drive, and Skydrive from your tablet or smartphone. Stream and enjoy music and video files ...by upload speeds on your home Internet connection. Share your presentations on your memories from the WD My Cloud device to your mobile device supports, see the Help, Guide Me page, and Quick Tips within the WD Photos application, or go to other cloud sites such as Microsoft Word ...
... Cloud mobile app from anywhere without copying them to your mobile device. Show off your photos stored on your personal cloud. WD My Cloud supports most major file types, such as Dropbox, Google Drive, and Skydrive from your tablet or smartphone. Stream and enjoy music and video files ...by upload speeds on your home Internet connection. Share your presentations on your memories from the WD My Cloud device to your mobile device supports, see the Help, Guide Me page, and Quick Tips within the WD Photos application, or go to other cloud sites such as Microsoft Word ...
User Manual
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...Java application run request may appear. If your WD My Cloud device is password protected, enter your password in the WD Knowledge Base at http://support.wdc.com. Depending on the lower right and select View shares. 2. If a message asks you whether you will need to "allow" Java..., click Allow. 5. For additional information, visit http://support.apple.com/kb/dl1421 4. Several messages regarding SSL certificates and a few security warnings display, starting with: WD MY CLOUD PERSONAL CLOUD STORAGE 65...
...Java application run request may appear. If your WD My Cloud device is password protected, enter your password in the WD Knowledge Base at http://support.wdc.com. Depending on the lower right and select View shares. 2. If a message asks you whether you will need to "allow" Java..., click Allow. 5. For additional information, visit http://support.apple.com/kb/dl1421 4. Several messages regarding SSL certificates and a few security warnings display, starting with: WD MY CLOUD PERSONAL CLOUD STORAGE 65...
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... hours to complete. If the drive passed the test, click OK to return to the Utilities page, If the drive fails the test, click the Support icon in the left panel. 2. On the Utilities page, click Quick Test or Full Test. The more comprehensive drive diagnostic is the full test. CONFIGURING...
... hours to complete. If the drive passed the test, click OK to return to the Utilities page, If the drive fails the test, click the Support icon in the left panel. 2. On the Utilities page, click Quick Test or Full Test. The more comprehensive drive diagnostic is the full test. CONFIGURING...