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... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
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... 34 Ejecting a USB Storage Device (Windows 35 Uninstalling WD Quick View 36 6 At a Glance: The Dashboard 37 Launching the Dashboard 37 The Dashboard Home Page 38 Obtaining Customer Support 44 Basic Administrative Tasks 46 7 Managing Users and Shares 47 About Users 47... About Shares 50 Accessing the Contents of a Share Locally 53 8 Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud...
... 34 Ejecting a USB Storage Device (Windows 35 Uninstalling WD Quick View 36 6 At a Glance: The Dashboard 37 Launching the Dashboard 37 The Dashboard Home Page 38 Obtaining Customer Support 44 Basic Administrative Tasks 46 7 Managing Users and Shares 47 About Users 47... About Shares 50 Accessing the Contents of a Share Locally 53 8 Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud...
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...The shortcut icons are: Displays the online Learning Center Opens the My Cloud dashboard for automatic update, see "Firmware" on page 87. If you set up a personal cloud, check your email to confirm your WD My Cloud device Opens the contents of the links on the page to add them... online Learning Center Welcome screen displays, and the device's Public share opens in Explorer (Windows) or Finder (Mac). 9. No WD My Cloud personal cloud storage found screen displays when the setup installer cannot find the drive on my Desktop is complete: 5. GETTING STARTED 3. To change settings for...
...The shortcut icons are: Displays the online Learning Center Opens the My Cloud dashboard for automatic update, see "Firmware" on page 87. If you set up a personal cloud, check your email to confirm your WD My Cloud device Opens the contents of the links on the page to add them... online Learning Center Welcome screen displays, and the device's Public share opens in Explorer (Windows) or Finder (Mac). 9. No WD My Cloud personal cloud storage found screen displays when the setup installer cannot find the drive on my Desktop is complete: 5. GETTING STARTED 3. To change settings for...
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...as an external hard drive, dragging and dropping files to and from it. Configure the drive using the WD My Cloud device's dashboard. (See "At a Glance: The Dashboard" on page 37.) Back up from the shared media folders using Windows 8 File History, Windows 7 Backup and Restore... STARTED 1. Getting Started Without the Online Setup Installer If you do not use the online setup installer to the Public Share The WD My Cloud device's Public share (folder) contains Shared Music, Shared Pictures, and Shared Videos subfolders. Using Windows 8 1. Physically connect the drive to these...
...as an external hard drive, dragging and dropping files to and from it. Configure the drive using the WD My Cloud device's dashboard. (See "At a Glance: The Dashboard" on page 37.) Back up from the shared media folders using Windows 8 File History, Windows 7 Backup and Restore... STARTED 1. Getting Started Without the Online Setup Installer If you do not use the online setup installer to the Public Share The WD My Cloud device's Public share (folder) contains Shared Music, Shared Pictures, and Shared Videos subfolders. Using Windows 8 1. Physically connect the drive to these...
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... one of the following page displays: Click Set Up Time Machine to your computer. This menu enables you 'd like to use on the WD My Cloud dashboard, click Settings to navigate to the Settings General page. You can easily restore it to display the Time Machine Preferences page: 3. If this is set... space you to start a backup, enter Time Machine to back up your files. To add a Time Machine drop-down menu icon to your WD My Cloud drive: 1. To set to open the Time Machine Preferences page. Setting Time Machine Important: Before setting up files to the menu bar at the top...
... one of the following page displays: Click Set Up Time Machine to your computer. This menu enables you 'd like to use on the WD My Cloud dashboard, click Settings to navigate to the Settings General page. You can easily restore it to display the Time Machine Preferences page: 3. If this is set... space you to start a backup, enter Time Machine to back up your files. To add a Time Machine drop-down menu icon to your WD My Cloud drive: 1. To set to open the Time Machine Preferences page. Setting Time Machine Important: Before setting up files to the menu bar at the top...
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...tasks described in the Mac OS X menu bar so that you can download it later from the online Learning Center. 1. WD MY CLOUD PERSONAL CLOUD STORAGE 28 USER MANUAL Access the online Learning Center at http://www.wd.com/setup/wdmycloud. MANAGING YOUR DRIVE WITH WD QUICK VIEW ... Exiting WD SmartWare Safely Monitoring Alerts (Windows) Ejecting a USB Storage Device (Windows) Accessing Shares Uninstalling WD Quick View Launching the WD My Cloud Dashboard Installing WD Quick View (Mac) WD Quick View software installs the WD Quick View icon in this chapter. If you don't install WD ...
...tasks described in the Mac OS X menu bar so that you can download it later from the online Learning Center. 1. WD MY CLOUD PERSONAL CLOUD STORAGE 28 USER MANUAL Access the online Learning Center at http://www.wd.com/setup/wdmycloud. MANAGING YOUR DRIVE WITH WD QUICK VIEW ... Exiting WD SmartWare Safely Monitoring Alerts (Windows) Ejecting a USB Storage Device (Windows) Accessing Shares Uninstalling WD Quick View Launching the WD My Cloud Dashboard Installing WD Quick View (Mac) WD Quick View software installs the WD Quick View icon in this chapter. If you don't install WD ...
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... the shares on the drive, click the name of your user account on the WD My Cloud dashboard (see "Creating a User" on page 48). Select the share you make the user name and password for the dashboard the same as those for a user name and password, enter those associated with your WD My... under Shared. 3. For a public share, if prompted for a user name and password, enter those associated with your user account on the WD My Cloud dashboard (see "Creating a User" on page 48). Mac OS X: For a private share, if prompted for logging into the computer, no user name or password are required ...
... the shares on the drive, click the name of your user account on the WD My Cloud dashboard (see "Creating a User" on page 48). Select the share you make the user name and password for the dashboard the same as those for a user name and password, enter those associated with your WD My... under Shared. 3. For a public share, if prompted for a user name and password, enter those associated with your user account on the WD My Cloud dashboard (see "Creating a User" on page 48). Mac OS X: For a private share, if prompted for logging into the computer, no user name or password are required ...
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...display the drive name, storage capacity used, temperature status within the drive, and WD My Cloud firmware updates. MANAGING YOUR DRIVE WITH WD QUICK VIEW Monitoring Storage Hover your WD My Cloud device is to use the dashboard. (See "Utilities" on page 81.) If the unit does not shut down using ...either recommended method, see "I am having trouble shutting down the WD My Cloud Device." The drive shuts down. Select Shut Down ...
...display the drive name, storage capacity used, temperature status within the drive, and WD My Cloud firmware updates. MANAGING YOUR DRIVE WITH WD QUICK VIEW Monitoring Storage Hover your WD My Cloud device is to use the dashboard. (See "Utilities" on page 81.) If the unit does not shut down using ...either recommended method, see "I am having trouble shutting down the WD My Cloud Device." The drive shuts down. Select Shut Down ...
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... the left panel, click Network. 3. For example, you selected Create Shortcut on your desktop. Dashboard Desktop Icon 1. Press Enter. Select your WD My Cloud device and then Quick View" on your desktop if you can perform the basic administrative tasks using...the resulting menu. AT A GLANCE: THE DASHBOARD 6 At a Glance: The Dashboard Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Basic Administrative Tasks The WD My Cloud Dashboard Home page provides a snapshot of the following methods to launch the dashboard: IF you want to launch from the resulting...
... the left panel, click Network. 3. For example, you selected Create Shortcut on your desktop. Dashboard Desktop Icon 1. Press Enter. Select your WD My Cloud device and then Quick View" on your desktop if you can perform the basic administrative tasks using...the resulting menu. AT A GLANCE: THE DASHBOARD 6 At a Glance: The Dashboard Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Basic Administrative Tasks The WD My Cloud Dashboard Home page provides a snapshot of the following methods to launch the dashboard: IF you want to launch from the resulting...
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Open a browser. 2. Click Safari > Bookmark > Bonjour. 2. Note: If the URL fails to launch from . . . The Dashboard Home Page The WD My Cloud Home page has an information bar at the top right, a navigation icon bar across the top of the page, and an instant overview of the... on the network. 1. In the Address bar, enter http:// name of your WD My Cloud device. 3. Double-click the device or right-click and select Invoke. 1. AT A GLANCE: THE DASHBOARD IF you want to display the dashboard, try typing the following URL: http://WDMyCloud.local (for updating settings in the body of ...
Open a browser. 2. Click Safari > Bookmark > Bonjour. 2. Note: If the URL fails to launch from . . . The Dashboard Home Page The WD My Cloud Home page has an information bar at the top right, a navigation icon bar across the top of the page, and an instant overview of the... on the network. 1. In the Address bar, enter http:// name of your WD My Cloud device. 3. Double-click the device or right-click and select Invoke. 1. AT A GLANCE: THE DASHBOARD IF you want to display the dashboard, try typing the following URL: http://WDMyCloud.local (for updating settings in the body of ...
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... number of every page. Shares Create shares and grant specific users full, read only, or no USB attached. WD MY CLOUD PERSONAL CLOUD STORAGE 39 USER MANUAL Create user accounts and grant them full or limited access to display recent alerts about new firmware and ... to display a menu of ways of every page. Enable/disable cloud access for Internet connections, wireless connections, storage, drives, system administration, security, the local network (LAN), and firmware updates. AT A GLANCE: THE DASHBOARD Information Icons Information icons are at the top right of obtaining help...
... number of every page. Shares Create shares and grant specific users full, read only, or no USB attached. WD MY CLOUD PERSONAL CLOUD STORAGE 39 USER MANUAL Create user accounts and grant them full or limited access to display recent alerts about new firmware and ... to display a menu of ways of every page. Enable/disable cloud access for Internet connections, wireless connections, storage, drives, system administration, security, the local network (LAN), and firmware updates. AT A GLANCE: THE DASHBOARD Information Icons Information icons are at the top right of obtaining help...
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...the arrow in the lower right of the system. 1. Diagnosis The Diagnosis panel displays the overall health of the Diagnosis panel: WD MY CLOUD PERSONAL CLOUD STORAGE 40 USER MANUAL To return to the most necessary tasks. To see details about the status of system components, click the arrow in... the Capacity panel to display the current usage of free storage left on your WD My Cloud device. 1. Capacity The Capacity panel displays the amount of the drive's capacity: 2. AT A GLANCE: THE DASHBOARD Viewing Drive Status and Making Updates The body of the Home page shows the status of ...
...the arrow in the lower right of the system. 1. Diagnosis The Diagnosis panel displays the overall health of the Diagnosis panel: WD MY CLOUD PERSONAL CLOUD STORAGE 40 USER MANUAL To return to the most necessary tasks. To see details about the status of system components, click the arrow in... the Capacity panel to display the current usage of free storage left on your WD My Cloud device. 1. Capacity The Capacity panel displays the amount of the drive's capacity: 2. AT A GLANCE: THE DASHBOARD Viewing Drive Status and Making Updates The body of the Home page shows the status of ...
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Firmware The Firmware panel displays the current version of the Firmware panel. To return to the Home page, click OK. 2. If new firmware is available, see whether an updated version of the firmware is available, click the arrow in the lower right of firmware loaded on updating your WD My Cloud device. 1. To see "Firmware" on page 87 for information on your WD My Cloud device. To return to the Home page, click OK. WD MY CLOUD PERSONAL CLOUD STORAGE 41 USER MANUAL AT A GLANCE: THE DASHBOARD 2.
Firmware The Firmware panel displays the current version of the Firmware panel. To return to the Home page, click OK. 2. If new firmware is available, see whether an updated version of the firmware is available, click the arrow in the lower right of firmware loaded on updating your WD My Cloud device. 1. To see "Firmware" on page 87 for information on your WD My Cloud device. To return to the Home page, click OK. WD MY CLOUD PERSONAL CLOUD STORAGE 41 USER MANUAL AT A GLANCE: THE DASHBOARD 2.
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... mobile device to generate an activation code that you need when setting up a mobile device for cloud access. 1. AT A GLANCE: THE DASHBOARD Cloud Devices The Cloud Devices panel displays the number of the Cloud Devices panel to display the Add Cloud Access dialog box. 2. To generate an activation code, select a user from the drop-down list...
... mobile device to generate an activation code that you need when setting up a mobile device for cloud access. 1. AT A GLANCE: THE DASHBOARD Cloud Devices The Cloud Devices panel displays the number of the Cloud Devices panel to display the Add Cloud Access dialog box. 2. To generate an activation code, select a user from the drop-down list...
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... dialog box displays: 2. Click Save. To add a user, click the plus (+) sign in the lower right of the panel. 2. WD MY CLOUD PERSONAL CLOUD STORAGE 43 USER MANUAL AT A GLANCE: THE DASHBOARD Users The Users panel displays the number of users currently set up to ON. 4. Enter the required information and click Save... (optional). 3. If you want to stream media stored in the lower right of public and private shares that have been created on the WD My Cloud device. 1. To add a share, click the plus (+) sign in this share to other devices, switch Media Serving to use the WD My...
... dialog box displays: 2. Click Save. To add a user, click the plus (+) sign in the lower right of the panel. 2. WD MY CLOUD PERSONAL CLOUD STORAGE 43 USER MANUAL AT A GLANCE: THE DASHBOARD Users The Users panel displays the number of users currently set up to ON. 4. Enter the required information and click Save... (optional). 3. If you want to stream media stored in the lower right of public and private shares that have been created on the WD My Cloud device. 1. To add a share, click the plus (+) sign in this share to other devices, switch Media Serving to use the WD My...
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...Media crawler section shows progress bars. next to DLNA devices. AT A GLANCE: THE DASHBOARD Content Scan The Content Scan panel displays information about the latest media scan of the content stored on your WD My Cloud device and of the videos, music, and photos being streamed to the DLNA Media ... (mobile) to the Home page, click OK. Hovering the mouse over the check marks in progress..." Click the Help icon ? WD MY CLOUD PERSONAL CLOUD STORAGE 44 USER MANUAL The scan takes place when the content changes, for supported files (e.g., jpgs). To return to see scan results. 3. The...
...Media crawler section shows progress bars. next to DLNA devices. AT A GLANCE: THE DASHBOARD Content Scan The Content Scan panel displays information about the latest media scan of the content stored on your WD My Cloud device and of the videos, music, and photos being streamed to the DLNA Media ... (mobile) to the Home page, click OK. Hovering the mouse over the check marks in progress..." Click the Help icon ? WD MY CLOUD PERSONAL CLOUD STORAGE 44 USER MANUAL The scan takes place when the content changes, for supported files (e.g., jpgs). To return to see scan results. 3. The...
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...Support web page. 4. Note: You must click this feature, make sure to send a diagnostic report and request automated support. WD MY CLOUD PERSONAL CLOUD STORAGE 45 USER MANUAL Click Request Support to activate the Request Support button. 2. In the Request Automated Customer Support section: 1. If ...you want to your computer. 3. Click Support to display the following page: AT A GLANCE: THE DASHBOARD If a problem occurs with the WD My Cloud device, WD Customer Support will need information about your device info and request support: Run a system report and ...
...Support web page. 4. Note: You must click this feature, make sure to send a diagnostic report and request automated support. WD MY CLOUD PERSONAL CLOUD STORAGE 45 USER MANUAL Click Request Support to activate the Request Support button. 2. In the Request Automated Customer Support section: 1. If ...you want to your computer. 3. Click Support to display the following page: AT A GLANCE: THE DASHBOARD If a problem occurs with the WD My Cloud device, WD Customer Support will need information about your device info and request support: Run a system report and ...
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...link. To see answers to frequently asked questions and instructions, click the FAQs link. To discuss your WD My Cloud device with Download WD mobile apps Create and recover safepoints to back up the device Enable DLNA and iTunes Update firmware Shut down or reboot... remote access for you and people you through the procedures for some basic administrative tasks. How do I ... See ... AT A GLANCE: THE DASHBOARD Obtaining Other Support In the Support Resources section are links to additional resources: To obtain the most recently updated user manual, click the ...
...link. To see answers to frequently asked questions and instructions, click the FAQs link. To discuss your WD My Cloud device with Download WD mobile apps Create and recover safepoints to back up the device Enable DLNA and iTunes Update firmware Shut down or reboot... remote access for you and people you through the procedures for some basic administrative tasks. How do I ... See ... AT A GLANCE: THE DASHBOARD Obtaining Other Support In the Support Resources section are links to additional resources: To obtain the most recently updated user manual, click the ...
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... as described in "Cloud Access" on page 74. WD MY CLOUD PERSONAL CLOUD STORAGE 59 USER MANUAL Note: You must generate one time only. Codes are valid for 48 hours from the time of request and can be used one code for a user's mobile device(s):" on the WD My Cloud's dashboard and tap Activate. Tap... your WD My Cloud device to http://wdmycloud.wd.com. See "To generate an activation code for each app you want to activate. ACCESSING YOUR...
... as described in "Cloud Access" on page 74. WD MY CLOUD PERSONAL CLOUD STORAGE 59 USER MANUAL Note: You must generate one time only. Codes are valid for 48 hours from the time of request and can be used one code for a user's mobile device(s):" on the WD My Cloud's dashboard and tap Activate. Tap... your WD My Cloud device to http://wdmycloud.wd.com. See "To generate an activation code for each app you want to activate. ACCESSING YOUR...
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...as the WD My Cloud device, the app is automatically activated. Cloud Sign In: Tap the and sign into your personal cloud using your WDMyCloud.com login account email address and password. Add Manually: If the mobile device is not on the WD My Cloud's dashboard and tap Activate.... Enter the activation code generated on the same LAN or Wi-Fi network as the WD My Cloud device: a. b. Tap Connect Now. 4. ACCESSING YOUR CLOUD REMOTELY 3. In the Add Manually section, tap the to display...
...as the WD My Cloud device, the app is automatically activated. Cloud Sign In: Tap the and sign into your personal cloud using your WDMyCloud.com login account email address and password. Add Manually: If the mobile device is not on the WD My Cloud's dashboard and tap Activate.... Enter the activation code generated on the same LAN or Wi-Fi network as the WD My Cloud device: a. b. Tap Connect Now. 4. ACCESSING YOUR CLOUD REMOTELY 3. In the Add Manually section, tap the to display...