User Manual
Page 2
... Support When contacting WD for your WD product. Registration-Register your WD product serial number, system hardware, and system software versions available. Accessing Online Support Visit our product support website at the best telephone number shown below. If the answer is not...-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using the WD My Cloud Personal Cloud Storage installer, available on the date of free telephone support during the warranty period. Start here to get the latest updates and special...
... Support When contacting WD for your WD product. Registration-Register your WD product serial number, system hardware, and system software versions available. Accessing Online Support Visit our product support website at the best telephone number shown below. If the answer is not...-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using the WD My Cloud Personal Cloud Storage installer, available on the date of free telephone support during the warranty period. Start here to get the latest updates and special...
User Manual
Page 7
If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Purchase Date - Model Number - IMPORTANT USER INFORMATION - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Serial Number - Your WD product information is used for setup and technical support. If the product has been dropped or the chassis has been damaged. -
If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Purchase Date - Model Number - IMPORTANT USER INFORMATION - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Serial Number - Your WD product information is used for setup and technical support. If the product has been dropped or the chassis has been damaged. -
User Manual
Page 8
... securely and automatically backed up on your network. Automatic file backup for backing up all the features of Apple Time Machine backup software to your DLNA-compatible devices, and access your files remotely with mobile and desktop apps. For PC users, WD SmartWare™...System Features About the Learning Center Package Contents System Requirements Pre-installation Instructions Handling Precautions Product Views About the System The WD My Cloud personal cloud storage system is a high-performance system providing secure wireless access to your media and files from any PC, Mac, tablet,...
... securely and automatically backed up on your network. Automatic file backup for backing up all the features of Apple Time Machine backup software to your DLNA-compatible devices, and access your files remotely with mobile and desktop apps. For PC users, WD SmartWare™...System Features About the Learning Center Package Contents System Requirements Pre-installation Instructions Handling Precautions Product Views About the System The WD My Cloud personal cloud storage system is a high-performance system providing secure wireless access to your media and files from any PC, Mac, tablet,...
User Manual
Page 9
...up your LAN, or on your music with iTunes. About the Learning Center WD's online Learning Center provides the latest information, instructions, and software to walk you every step of your product's features. Update your connected DLNA-compatible TV's, media players, and gaming consoles without ...with WD's rich web-based user interface for all your media, you to: Learn about your new personal cloud storage product. Download the latest software for your music and video collection and play it on how to your product whenever new features become available. ...
...up your LAN, or on your music with iTunes. About the Learning Center WD's online Learning Center provides the latest information, instructions, and software to walk you every step of your product's features. Update your connected DLNA-compatible TV's, media players, and gaming consoles without ...with WD's rich web-based user interface for all your media, you to: Learn about your new personal cloud storage product. Download the latest software for your music and video collection and play it on how to your product whenever new features become available. ...
User Manual
Page 11
...Windows and Mac computers Google Chrome 14 and later on your computer's hardware configuration and operating system. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Gigabit Ethernet recommended to maximize performance of wired connection; 802.11n or 802.11ac to install a ...vary depending on supported Windows and Mac computers Local Network Router/switch - Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps. For highest performance and reliability, install the latest updates and service...
...Windows and Mac computers Google Chrome 14 and later on your computer's hardware configuration and operating system. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Gigabit Ethernet recommended to maximize performance of wired connection; 802.11n or 802.11ac to install a ...vary depending on supported Windows and Mac computers Local Network Router/switch - Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps. For highest performance and reliability, install the latest updates and service...
User Manual
Page 18
If you'd like to download setup installer for a different operating system, select your operating system (OS). Read the Western Digital License Agreement that displays; WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL Click Get Started. 6. then select the Agree check box and click Next. The My Cloud Personal Cloud Storage screen displays: 5. GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4. Click Download Setup Software.
If you'd like to download setup installer for a different operating system, select your operating system (OS). Read the Western Digital License Agreement that displays; WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL Click Get Started. 6. then select the Agree check box and click Next. The My Cloud Personal Cloud Storage screen displays: 5. GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4. Click Download Setup Software.
User Manual
Page 25
...whether you add or change a file. Note: Automatic backup protection is an easy-to your network. Once you reconnect, the WD SmartWare software automatically scans your computer for your data automatically-Automatic, continuous backup instantly makes a copy whenever you have lost all your data or just ...: WD SmartWare Pro software is a free upgrade, providing you with three licenses for new or changed files and resumes backup protection. See your backup as both your WD My Cloud device and computer are connected to -use tool that gives you disconnect the device from your backups...
...whether you add or change a file. Note: Automatic backup protection is an easy-to your network. Once you reconnect, the WD SmartWare software automatically scans your computer for your data automatically-Automatic, continuous backup instantly makes a copy whenever you have lost all your data or just ...: WD SmartWare Pro software is a free upgrade, providing you with three licenses for new or changed files and resumes backup protection. See your backup as both your WD My Cloud device and computer are connected to -use tool that gives you disconnect the device from your backups...
User Manual
Page 27
...online Help icon in the upper-right corner of the following options for WD SmartWare Software once you choose not to use Windows 7 Backup and Restore or Windows 8 File History. Note: The WD My Cloud device does not support Windows Vista Backup and Restore. To close the info/help ...information to complete the installation. Please refer to the WD My Cloud device. Use WD SmartWare software for backing up files to this WD Smartware online Help for backing up files to your backup, retrieve, and settings tasks. ...
...online Help icon in the upper-right corner of the following options for WD SmartWare Software once you choose not to use Windows 7 Backup and Restore or Windows 8 File History. Note: The WD My Cloud device does not support Windows Vista Backup and Restore. To close the info/help ...information to complete the installation. Please refer to the WD My Cloud device. Use WD SmartWare software for backing up files to this WD Smartware online Help for backing up files to your backup, retrieve, and settings tasks. ...
User Manual
Page 33
... SmartWare Safely Monitoring Alerts (Windows) Ejecting a USB Storage Device (Windows) Accessing Shares Uninstalling WD Quick View Launching the WD My Cloud Dashboard Installing WD Quick View (Mac) WD Quick View software installs the WD Quick View icon in this chapter. Once installed, you can quickly and conveniently perform the tasks described in...
... SmartWare Safely Monitoring Alerts (Windows) Ejecting a USB Storage Device (Windows) Accessing Shares Uninstalling WD Quick View Launching the WD My Cloud Dashboard Installing WD Quick View (Mac) WD Quick View software installs the WD Quick View icon in this chapter. Once installed, you can quickly and conveniently perform the tasks described in...
User Manual
Page 34
Double-click the WD Quick View Setup file. 6. WD MY CLOUD PERSONAL CLOUD STORAGE 29 USER MANUAL Complete the Quick View installer, following the directions on the page. Click the Software Downloads button to your Mac. 5. In the WD Quick View box, click Download. 4. Access your downloaded file, and extract the contents of the zip file to display the Downloads page: 3. MANAGING YOUR DRIVE WITH WD QUICK VIEW 2.
Double-click the WD Quick View Setup file. 6. WD MY CLOUD PERSONAL CLOUD STORAGE 29 USER MANUAL Complete the Quick View installer, following the directions on the page. Click the Software Downloads button to your Mac. 5. In the WD Quick View box, click Download. 4. Access your downloaded file, and extract the contents of the zip file to display the Downloads page: 3. MANAGING YOUR DRIVE WITH WD QUICK VIEW 2.
User Manual
Page 74
In the Software Downloads box, click Go to display the first page of the installer: WD MY CLOUD PERSONAL CLOUD STORAGE 69 USER MANUAL ACCESSING YOUR CLOUD REMOTELY 2. Click Download in the WD My Cloud for desktop box to Downloads. 3.
In the Software Downloads box, click Go to display the first page of the installer: WD MY CLOUD PERSONAL CLOUD STORAGE 69 USER MANUAL ACCESSING YOUR CLOUD REMOTELY 2. Click Download in the WD My Cloud for desktop box to Downloads. 3.
User Manual
Page 92
This is the easiest way of the WD My Cloud firmware display. 1. Toggle Enable Auto Update to conveniently check for available software updates and install them automatically. Click Save.l WD MY CLOUD PERSONAL CLOUD STORAGE 87 USER MANUAL Auto Update You can schedule the WD My Cloud device to ON. 2. From the drop-down lists, specify...
This is the easiest way of the WD My Cloud firmware display. 1. Toggle Enable Auto Update to conveniently check for available software updates and install them automatically. Click Save.l WD MY CLOUD PERSONAL CLOUD STORAGE 87 USER MANUAL Auto Update You can schedule the WD My Cloud device to ON. 2. From the drop-down lists, specify...
User Manual
Page 104
... expert users, as these features are also on the Media page. 1. You can view the status information, including the version of the DLNA software, the date and time your settings were updated, and the number of music tracks, pictures, and videos that the Public share's Shared Music... and Shared Pictures shares contain mirrored and uploaded subfolders. WD MY CLOUD PERSONAL CLOUD STORAGE 99 USER MANUAL On the Navigation bar, click Settings and then click Media in any share. Enabling/Disabling DLNA and iTunes The...
... expert users, as these features are also on the Media page. 1. You can view the status information, including the version of the DLNA software, the date and time your settings were updated, and the number of music tracks, pictures, and videos that the Public share's Shared Music... and Shared Pictures shares contain mirrored and uploaded subfolders. WD MY CLOUD PERSONAL CLOUD STORAGE 99 USER MANUAL On the Navigation bar, click Settings and then click Media in any share. Enabling/Disabling DLNA and iTunes The...
User Manual
Page 113
... cable and try again. Temporarily disable any computer firewalls or security software and retry. Check your local router for any firewalls or security software. Remember to detect a WD My Cloud device. Note: The default device name is unable to restore your device under... ribbon (top of your firewall/security settings after you vulnerable to security threats on your router documentation on temporarily disabling the software or configuring the software to view the Public folder of page), click Computer > Map Network Drive. 6. Setup or WD SmartWare is WDMyCloud. ...
... cable and try again. Temporarily disable any computer firewalls or security software and retry. Check your local router for any firewalls or security software. Remember to detect a WD My Cloud device. Note: The default device name is unable to restore your device under... ribbon (top of your firewall/security settings after you vulnerable to security threats on your router documentation on temporarily disabling the software or configuring the software to view the Public folder of page), click Computer > Map Network Drive. 6. Setup or WD SmartWare is WDMyCloud. ...
User Manual
Page 119
... 46 I ICES/NMB-003 compliance 110 Icons information 39 navigation 39 shortcut to WD My Cloud 16 Installer software 12 Installing WD My Cloud app 60 WD My Cloud desktop app 68 WD Photos 57 WD SmartWare software 20 Internet connection 6 iTunes media types supported 98 streaming media 102 L LAN configuration 77... requirements 6 Language settings 73 Launching WD My Cloud Dashboard 32 WD SmartWare 22, 31 LEDs back panel 12 front panel 11 Log files,sending to ...
... 46 I ICES/NMB-003 compliance 110 Icons information 39 navigation 39 shortcut to WD My Cloud 16 Installer software 12 Installing WD My Cloud app 60 WD My Cloud desktop app 68 WD Photos 57 WD SmartWare software 20 Internet connection 6 iTunes media types supported 98 streaming media 102 L LAN configuration 77... requirements 6 Language settings 73 Launching WD My Cloud Dashboard 32 WD SmartWare 22, 31 LEDs back panel 12 front panel 11 Log files,sending to ...