User Manual
Page 3
... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
User Manual
Page 4
... Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud Access for a User 54 Mobilizing Your Files with WD My Cloud Mobile Apps 56 The Pathway to Your Personal Cloud 64 Accessing Your Personal Cloud on the Web...Cloud™ for Desktop App 68 9 Configuring Settings 72 General 72 Network 77 Media 80 Utilities 81 Notifications 85 Firmware 87 10 Managing Safepoints 89 About Safepoints 89 Creating a Safepoint 89 Updating a Safepoint 93 Recovering a Safepoint 94 Deleting a Safepoint 96 WD MY CLOUD PERSONAL CLOUD STORAGE iv USER MANUAL
... Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud Access for a User 54 Mobilizing Your Files with WD My Cloud Mobile Apps 56 The Pathway to Your Personal Cloud 64 Accessing Your Personal Cloud on the Web...Cloud™ for Desktop App 68 9 Configuring Settings 72 General 72 Network 77 Media 80 Utilities 81 Notifications 85 Firmware 87 10 Managing Safepoints 89 About Safepoints 89 Creating a Safepoint 89 Updating a Safepoint 93 Recovering a Safepoint 94 Deleting a Safepoint 96 WD MY CLOUD PERSONAL CLOUD STORAGE iv USER MANUAL
User Manual
Page 5
...Photos, & Music 97 Media Servers 97 Media Storage 98 Enabling/Disabling DLNA and iTunes 99 Accessing Your Personal Cloud Using Media Players 101 Accessing Your Personal Cloud Using iTunes 102 12 Connecting a USB Hard Drive 103 Overview 103 Connecting A USB Drive 103 Mapping A...Drive (Windows only 104 13 Appendix A: Specifications 105 14 Appendix B: Troubleshooting 106 First Steps Checklist 106 Resetting the WD My Cloud Device 106 Specific Problems and Corrective Actions 107 15 Appendix C: Regulatory and Warranty Information 110 Regulatory Compliance 110 Warranty Information (All...
...Photos, & Music 97 Media Servers 97 Media Storage 98 Enabling/Disabling DLNA and iTunes 99 Accessing Your Personal Cloud Using Media Players 101 Accessing Your Personal Cloud Using iTunes 102 12 Connecting a USB Hard Drive 103 Overview 103 Connecting A USB Drive 103 Mapping A...Drive (Windows only 104 13 Appendix A: Specifications 105 14 Appendix B: Troubleshooting 106 First Steps Checklist 106 Resetting the WD My Cloud Device 106 Specific Problems and Corrective Actions 107 15 Appendix C: Regulatory and Warranty Information 110 Regulatory Compliance 110 Warranty Information (All...
User Manual
Page 6
... cleaning. Do not use can result in damage and require extensive work by a qualified technician to the product to normal condition. WD MY CLOUD PERSONAL CLOUD STORAGE 1 USER MANUAL Use a damp cloth for installation, use liquid cleaners or aerosol cleaners. If you observe the following conditions: - When the power cord or plug...
... cleaning. Do not use can result in damage and require extensive work by a qualified technician to the product to normal condition. WD MY CLOUD PERSONAL CLOUD STORAGE 1 USER MANUAL Use a damp cloth for installation, use liquid cleaners or aerosol cleaners. If you observe the following conditions: - When the power cord or plug...
User Manual
Page 7
Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Purchase Date - Your WD product information is used for setup and technical support. Model Number - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. IMPORTANT USER INFORMATION - Serial Number - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL If the product has been dropped or the chassis has been damaged. -
Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Purchase Date - Your WD product information is used for setup and technical support. Model Number - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. IMPORTANT USER INFORMATION - Serial Number - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL If the product has been dropped or the chassis has been damaged. -
User Manual
Page 8
... product, visit our website at maximum capacity? Save everything on your mobile devices at http://www.wd.com/. This user manual provides step-by-step installation instructions and other public cloud accounts. Save valuable space on your home network and accessing your files from anywhere with easy photo, video and file uploads...
... product, visit our website at maximum capacity? Save everything on your mobile devices at http://www.wd.com/. This user manual provides step-by-step installation instructions and other public cloud accounts. Save valuable space on your home network and accessing your files from anywhere with easy photo, video and file uploads...
User Manual
Page 9
...132; Update your connected DLNA-compatible TV's, media players, and gaming consoles without a manual or CD. Password protection for high-performance streaming - Your data is on page ii of WD My Cloud and WD's free apps for your personal cloud from unauthorized access with setting up remote access, backing up ? - It's an ... blazing-fast file transfers. This web-based guide offers step-by-step help setting up data, monitoring drive status, and more. WD MY CLOUD PERSONAL CLOUD STORAGE 4 USER MANUAL Protect your product. Find in the Quick Install Guide.
...132; Update your connected DLNA-compatible TV's, media players, and gaming consoles without a manual or CD. Password protection for high-performance streaming - Your data is on page ii of WD My Cloud and WD's free apps for your personal cloud from unauthorized access with setting up remote access, backing up ? - It's an ... blazing-fast file transfers. This web-based guide offers step-by-step help setting up data, monitoring drive status, and more. WD MY CLOUD PERSONAL CLOUD STORAGE 4 USER MANUAL Protect your product. Find in the Quick Install Guide.
User Manual
Page 10
....com and see Knowledge Base Answer ID 1048. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide PRODUCT OVERVIEW AC adapter* WD My Cloud Personal Cloud Storage Device Ethernet cable Quick Install Guide For information on additional...
....com and see Knowledge Base Answer ID 1048. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide PRODUCT OVERVIEW AC adapter* WD My Cloud Personal Cloud Storage Device Ethernet cable Quick Install Guide For information on additional...
User Manual
Page 11
..., click Start or > (All) Programs and select Windows Update. For a Mac, go to the Apple menu and select Software Update. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 5.0 and later on supported Mac computers Firefox 12 and later...
..., click Start or > (All) Programs and select Windows Update. For a Mac, go to the Apple menu and select Software Update. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 5.0 and later on supported Mac computers Firefox 12 and later...
User Manual
Page 12
... external storage product: Do not drop or jolt the drive. Do not move the drive while it for maximum efficiency. WD MY CLOUD PERSONAL CLOUD STORAGE 7 USER MANUAL PRODUCT OVERVIEW Pre-installation Instructions Before installing the drive, select a suitable place for it is : Near a grounded power outlet Clean and...
... external storage product: Do not drop or jolt the drive. Do not move the drive while it for maximum efficiency. WD MY CLOUD PERSONAL CLOUD STORAGE 7 USER MANUAL PRODUCT OVERVIEW Pre-installation Instructions Before installing the drive, select a suitable place for it is : Near a grounded power outlet Clean and...
User Manual
Page 13
Product Views Front PRODUCT OVERVIEW Back Multi-Colored LED Reset button USB 3.0 port Gigabit Ethernet port Kensington® Security Slot WD MY CLOUD PERSONAL CLOUD STORAGE 8 USER MANUAL
Product Views Front PRODUCT OVERVIEW Back Multi-Colored LED Reset button USB 3.0 port Gigabit Ethernet port Kensington® Security Slot WD MY CLOUD PERSONAL CLOUD STORAGE 8 USER MANUAL
User Manual
Page 14
Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Visit http://www.kensington.com/ for the drive. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL Restores settings such as the admin user name and password for more information. Power port Connects the drive to a local network. PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Connects to a USB hard drive for additional storage.
Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Visit http://www.kensington.com/ for the drive. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL Restores settings such as the admin user name and password for more information. Power port Connects the drive to a local network. PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Connects to a USB hard drive for additional storage.
User Manual
Page 15
...Connecting the Device Note: Remove the sticker from the back of the drive. If this occurs, data may be lost. WD MY CLOUD PERSONAL CLOUD STORAGE 10 USER MANUAL Important: To avoid overheating, make sure the connections are working properly. Note: For information about safely shutting down and disconnecting the drive... you have to do is unpack your drive. 12V 2 DC IN 1 2 3 4 Internet 1 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to make sure the drive is upright as shown in the illustration above and nothing is easy to set up the WD My...
...Connecting the Device Note: Remove the sticker from the back of the drive. If this occurs, data may be lost. WD MY CLOUD PERSONAL CLOUD STORAGE 10 USER MANUAL Important: To avoid overheating, make sure the connections are working properly. Note: For information about safely shutting down and disconnecting the drive... you have to do is unpack your drive. 12V 2 DC IN 1 2 3 4 Internet 1 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to make sure the drive is upright as shown in the illustration above and nothing is easy to set up the WD My...
User Manual
Page 16
... Operating System (OS). Unit is unplugged. You will know it is now ready. Displays when you use the enclosed Ethernet cable for the WD My Cloud device to the Ethernet port located on the back of the drive. The following circumstances trigger this state: • Disk thermal warning threshold exceeded (under... state: • Disk SMART failure • Data volume does not exist • System volume does not exist • System thermal shutdown (75° C) WD MY CLOUD PERSONAL CLOUD STORAGE 11 USER MANUAL The OS is ready when the LED stops flashing and turns solid blue. 3.
... Operating System (OS). Unit is unplugged. You will know it is now ready. Displays when you use the enclosed Ethernet cable for the WD My Cloud device to the Ethernet port located on the back of the drive. The following circumstances trigger this state: • Disk thermal warning threshold exceeded (under... state: • Disk SMART failure • Data volume does not exist • System volume does not exist • System thermal shutdown (75° C) WD MY CLOUD PERSONAL CLOUD STORAGE 11 USER MANUAL The OS is ready when the LED stops flashing and turns solid blue. 3.
User Manual
Page 17
..., type http://wd.com/setup/wdmycloud to display the Welcome to your device: 1. Connect the WD device as described on page 6. 3. WD MY CLOUD PERSONAL CLOUD STORAGE 12 USER MANUAL GETTING STARTED Checking Back Panel (Network) LEDs The following steps to download and run the installer, discover the device, and get started using...
..., type http://wd.com/setup/wdmycloud to display the Welcome to your device: 1. Connect the WD device as described on page 6. 3. WD MY CLOUD PERSONAL CLOUD STORAGE 12 USER MANUAL GETTING STARTED Checking Back Panel (Network) LEDs The following steps to download and run the installer, discover the device, and get started using...
User Manual
Page 18
If you'd like to download setup installer for a different operating system, select your operating system (OS). WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL Click Download Setup Software. Click Get Started. 6. GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4. Read the Western Digital License Agreement that displays; The My Cloud Personal Cloud Storage screen displays: 5. then select the Agree check box and click Next.
If you'd like to download setup installer for a different operating system, select your operating system (OS). WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL Click Download Setup Software. Click Get Started. 6. GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4. Read the Western Digital License Agreement that displays; The My Cloud Personal Cloud Storage screen displays: 5. then select the Agree check box and click Next.
User Manual
Page 19
The Get Powered Up and Connected screen displays: GETTING STARTED 7. When the LED on your drive is solid blue, click Next. If your WD My Cloud device is not detected, continue to "Creating a Personal Cloud" on page 16. The installer discovers your personal cloud screen displays, continue to "Troubleshooting Connections" on page 15. Click Next. WD MY CLOUD PERSONAL CLOUD STORAGE 14 USER MANUAL The Checking Your Device progress bar displays. 9. When the Set up your drive: 8.
The Get Powered Up and Connected screen displays: GETTING STARTED 7. When the LED on your drive is solid blue, click Next. If your WD My Cloud device is not detected, continue to "Creating a Personal Cloud" on page 16. The installer discovers your personal cloud screen displays, continue to "Troubleshooting Connections" on page 15. Click Next. WD MY CLOUD PERSONAL CLOUD STORAGE 14 USER MANUAL The Checking Your Device progress bar displays. 9. When the Set up your drive: 8.
User Manual
Page 20
... saying that it is disabled. Note: If you log in step 1, this information checkbox, if not already selected. WD MY CLOUD PERSONAL CLOUD STORAGE 15 USER MANUAL GETTING STARTED Creating a Personal Cloud WD My Cloud web access provides free remote access to your computer like a local drive, and your remote folders are available on accessing...
... saying that it is disabled. Note: If you log in step 1, this information checkbox, if not already selected. WD MY CLOUD PERSONAL CLOUD STORAGE 15 USER MANUAL GETTING STARTED Creating a Personal Cloud WD My Cloud web access provides free remote access to your computer like a local drive, and your remote folders are available on accessing...
User Manual
Page 21
... of the Public Share 7. Click Finish to display a screen indicating that your router Displaying a solid blue light on the front WD MY CLOUD PERSONAL CLOUD STORAGE 16 USER MANUAL GETTING STARTED 3. Click Next to close the setup wizard. To add more accounts, click Add more about your system. The shortcut icons are...
... of the Public Share 7. Click Finish to display a screen indicating that your router Displaying a solid blue light on the front WD MY CLOUD PERSONAL CLOUD STORAGE 16 USER MANUAL GETTING STARTED 3. Click Next to close the setup wizard. To add more accounts, click Add more about your system. The shortcut icons are...
User Manual
Page 22
... task bar at the bottom of the procedures described below. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL GETTING STARTED 1. If the drive is found , select WD Support for additional suggestions or to "Creating a Personal Cloud" on page 20.) Getting to display the Shared Music, Shared Pictures..., Shared Videos subfolders. If the drive still cannot be found , continue to contact WD Support. Note: In this manual the term shares and folders are used ...
... task bar at the bottom of the procedures described below. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL GETTING STARTED 1. If the drive is found , select WD Support for additional suggestions or to "Creating a Personal Cloud" on page 20.) Getting to display the Shared Music, Shared Pictures..., Shared Videos subfolders. If the drive still cannot be found , continue to contact WD Support. Note: In this manual the term shares and folders are used ...