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... 17 Common Tasks 28 5 Managing Users and Groups 29 About Users 29 About Groups 34 6 Managing Shares 37 About Shares 37 7 Accessing Your Cloud Remotely 41 Enabling Cloud Access for the WD My Cloud Device 41 Configuring Cloud Access for a User 41 Access Your Files with iOS and Android Mobile Apps 42 WD MY...
... 17 Common Tasks 28 5 Managing Users and Groups 29 About Users 29 About Groups 34 6 Managing Shares 37 About Shares 37 7 Accessing Your Cloud Remotely 41 Enabling Cloud Access for the WD My Cloud Device 41 Configuring Cloud Access for a User 41 Access Your Files with iOS and Android Mobile Apps 42 WD MY...
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...Modifying a Backup Job 52 Deleting a Backup Job 52 Cloud Backups 53 Camera Backups 55 9 Managing Storage on WD My Cloud 57 About Storage 57 RAID Storage 57 Disk Status ...60 iSCSI Storage 61 Volume Virtualization 63 10 Managing Apps on WD My Cloud 65 About Apps 65 Managing Apps ... Servers 67 Media Storage 69 Enabling DLNA and iTunes 69 Accessing Your My Cloud Device Using Media Players 71 Accessing Your My Cloud Device Using iTunes 72 12 Configuring Settings 74 General 74 Network 82 Media ...
...Modifying a Backup Job 52 Deleting a Backup Job 52 Cloud Backups 53 Camera Backups 55 9 Managing Storage on WD My Cloud 57 About Storage 57 RAID Storage 57 Disk Status ...60 iSCSI Storage 61 Volume Virtualization 63 10 Managing Apps on WD My Cloud 65 About Apps 65 Managing Apps ... Servers 67 Media Storage 69 Enabling DLNA and iTunes 69 Accessing Your My Cloud Device Using Media Players 71 Accessing Your My Cloud Device Using iTunes 72 12 Configuring Settings 74 General 74 Network 82 Media ...
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14 Appendices 104 Appendix A: WD My Cloud Quick User Guide 104 Appendix B: Safe Mode Firmware Update Procedures 108 Appendix C: WD My Cloud Action Icons 109 Appendix D: WD My Cloud Device URLs and Names 111 Appendix E: Creating a User Import File 112 15 Index 114 WD MY CLOUD USER MANUAL iii
14 Appendices 104 Appendix A: WD My Cloud Quick User Guide 104 Appendix B: Safe Mode Firmware Update Procedures 108 Appendix C: WD My Cloud Action Icons 109 Appendix D: WD My Cloud Device URLs and Names 111 Appendix E: Creating a User Import File 112 15 Index 114 WD MY CLOUD USER MANUAL iii
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... instructions marked on the top and bottom of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. WD MY CLOUD USER MANUAL 1
... instructions marked on the top and bottom of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. WD MY CLOUD USER MANUAL 1
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Model Number - System and Software Notes WD MY CLOUD USER MANUAL 2 Your WD product information is used for setup and technical support. Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. - Serial Number -
Model Number - System and Software Notes WD MY CLOUD USER MANUAL 2 Your WD product information is used for setup and technical support. Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. - Serial Number -
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.... Google Chrome 31 and later on supported Windows and Mac computers. Local Network Router/switch (Gigabit is recommended to maximize performance.) WD MY CLOUD USER MANUAL 3 For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. PRODUCT OVERVIEW 2 Product Overview Package...
.... Google Chrome 31 and later on supported Windows and Mac computers. Local Network Router/switch (Gigabit is recommended to maximize performance.) WD MY CLOUD USER MANUAL 3 For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. PRODUCT OVERVIEW 2 Product Overview Package...
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PRODUCT OVERVIEW Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps. Product Components 2-Bay Front View (WD My Cloud DL2100 & WD My Cloud EX2100) Power button Drive Bay Doors Copy USB button USB 3.0 port Drive LEDs WD MY CLOUD USER MANUAL 4
PRODUCT OVERVIEW Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps. Product Components 2-Bay Front View (WD My Cloud DL2100 & WD My Cloud EX2100) Power button Drive Bay Doors Copy USB button USB 3.0 port Drive LEDs WD MY CLOUD USER MANUAL 4
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PRODUCT OVERVIEW 2-Bay Back View (WD My Cloud DL2100 & WD My Cloud EX2100) Kensington® Security Slot Ethernet Link LED Ethernet Activity LED Ethernet Link LED Ethernet Activity LED Reset button USB 3.0 port Ethernet ports External DC in Power Ports* * WD My Cloud EX2100 device contains 1 External DC in Power Port WD MY CLOUD USER MANUAL 5
PRODUCT OVERVIEW 2-Bay Back View (WD My Cloud DL2100 & WD My Cloud EX2100) Kensington® Security Slot Ethernet Link LED Ethernet Activity LED Ethernet Link LED Ethernet Activity LED Reset button USB 3.0 port Ethernet ports External DC in Power Ports* * WD My Cloud EX2100 device contains 1 External DC in Power Port WD MY CLOUD USER MANUAL 5
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PRODUCT OVERVIEW 4-Bay Front View (WD My Cloud DL4100 & WD My Cloud EX4100) LCD Display Power button Scroll buttons Drive Bay Doors Copy USB button USB 3.0 port Drive LEDs 4-Bay Back View (WD My Cloud DL4100 & WD My Cloud EX4100) Ethernet Link LED Ethernet Activity LED Ethernet Link LED Ethernet Activity LED Kensington® Security Slot * WD My Cloud EX4100 device contains 3 USB 3.0 ports (1front port; 2 back ports) WD MY CLOUD USER MANUAL Reset button USB 2.0 port* USB 3.0 port* Ethernet ports External DC in Power Ports* 6
PRODUCT OVERVIEW 4-Bay Front View (WD My Cloud DL4100 & WD My Cloud EX4100) LCD Display Power button Scroll buttons Drive Bay Doors Copy USB button USB 3.0 port Drive LEDs 4-Bay Back View (WD My Cloud DL4100 & WD My Cloud EX4100) Ethernet Link LED Ethernet Activity LED Ethernet Link LED Ethernet Activity LED Kensington® Security Slot * WD My Cloud EX4100 device contains 3 USB 3.0 ports (1front port; 2 back ports) WD MY CLOUD USER MANUAL Reset button USB 2.0 port* USB 3.0 port* Ethernet ports External DC in Power Ports* 6
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... required Red Appearance N/A Pulsing Blinking Solid Blinking Blinking State Description Drive is in a powered up but the volume is powering on 4-bay My Cloud devices. WD MY CLOUD USER MANUAL 7 Restores settings such as a network cable having become unplugged, which requires you to an AC adapter and the power outlet. Connects to...
... required Red Appearance N/A Pulsing Blinking Solid Blinking Blinking State Description Drive is in a powered up but the volume is powering on 4-bay My Cloud devices. WD MY CLOUD USER MANUAL 7 Restores settings such as a network cable having become unplugged, which requires you to an AC adapter and the power outlet. Connects to...
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... end of link is plugged in progress. Observe the following table describes the network and activity LEDs: Note: Looking at the same time. WD MY CLOUD USER MANUAL 8 Cable is not operational. Pre-installation Instructions Before beginning installation, select a suitable location for your device to obtain maximum efficiency. Handling Precautions WD...
... end of link is plugged in progress. Observe the following table describes the network and activity LEDs: Note: Looking at the same time. WD MY CLOUD USER MANUAL 8 Cable is not operational. Pre-installation Instructions Before beginning installation, select a suitable location for your device to obtain maximum efficiency. Handling Precautions WD...
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... all hard drives on your Device" on the front of your device to turn a solid blue. Pull the handle on page 27. WD MY CLOUD USER MANUAL 9 Follow the steps outlined below to "Physically Connecting your Device" on the front of the hard drive toward you need to take in your... My Cloud device. Adding a Hard Drive to your Device Use the following steps to install the hard drive in order to get your device up the...
... all hard drives on your Device" on the front of your device to turn a solid blue. Pull the handle on page 27. WD MY CLOUD USER MANUAL 9 Follow the steps outlined below to "Physically Connecting your Device" on the front of the hard drive toward you need to take in your... My Cloud device. Adding a Hard Drive to your Device Use the following steps to install the hard drive in order to get your device up the...
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...a safe shutdown, interrupting all processes currently being performed. Important: We recommend that you use the enclosed Ethernet cable for the WD My Cloud device to the Ethernet port located on the back of the Ethernet cable directly into a power outlet. The unit powers up (approximately three... GETTING STARTED 1 4 3 2 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to "Setting Up your device turns a solid blue, continue to a home or small office network. WD MY CLOUD USER MANUAL 10 When the power LED on your Device" on page 11.
...a safe shutdown, interrupting all processes currently being performed. Important: We recommend that you use the enclosed Ethernet cable for the WD My Cloud device to the Ethernet port located on the back of the Ethernet cable directly into a power outlet. The unit powers up (approximately three... GETTING STARTED 1 4 3 2 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to "Setting Up your device turns a solid blue, continue to a home or small office network. WD MY CLOUD USER MANUAL 10 When the power LED on your Device" on page 11.
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...-down list, select the language you'd like to use for a list of device URLs), then click Enter. WD MY CLOUD USER MANUAL 11 Click the Western Digital End User License Agreement link to read the Western Digital End User License Agreement. If you agree, click I accept or return to the previous page and click...
...-down list, select the language you'd like to use for a list of device URLs), then click Enter. WD MY CLOUD USER MANUAL 11 Click the Western Digital End User License Agreement link to read the Western Digital End User License Agreement. If you agree, click I accept or return to the previous page and click...
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... your first name, last name, and email address, then click Save. GETTING STARTED 6. Enter the user name, first name, last name, and email address for cloud access. - Note: The My Cloud app provides free remote access to add. Continue the above step for all user accounts you 'd like to your personal..., leave both the Password and Confirm Password fields. If you entered an email address, ensure that the user checks their email account. WD MY CLOUD USER MANUAL 12 5. The Getting Started screen appears.
... your first name, last name, and email address, then click Save. GETTING STARTED 6. Enter the user name, first name, last name, and email address for cloud access. - Note: The My Cloud app provides free remote access to add. Continue the above step for all user accounts you 'd like to your personal..., leave both the Password and Confirm Password fields. If you entered an email address, ensure that the user checks their email account. WD MY CLOUD USER MANUAL 12 5. The Getting Started screen appears.
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... physically connected your WD My Cloud device (see "Appendix D: WD My Cloud Device URLs and Names" on...click the WD My Cloud device (see "Preparing your share credentials. Click or Start > Computer > Network > WD My Cloud device (see "...shared media folders using the dashboard, see "Appendix D: WD My Cloud Device URLs and Names" on page 111 for Use" on ... display the WD My Cloud dashboard. If your device, click the Register the WD My Cloud device to display the ...Accessing Content The WD My Cloud device's Public folder contains Shared Music, Shared Pictures, and Shared Videos ...
... physically connected your WD My Cloud device (see "Appendix D: WD My Cloud Device URLs and Names" on...click the WD My Cloud device (see "Preparing your share credentials. Click or Start > Computer > Network > WD My Cloud device (see "...shared media folders using the dashboard, see "Appendix D: WD My Cloud Device URLs and Names" on page 111 for Use" on ... display the WD My Cloud dashboard. If your device, click the Register the WD My Cloud device to display the ...Accessing Content The WD My Cloud device's Public folder contains Shared Music, Shared Pictures, and Shared Videos ...
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...or select Guest and click Connect to display the Public share. 3. In Windows Explorer, under the shared items in the future: 1. WD MY CLOUD USER MANUAL 14 If presented with an authorization page, enter your operating systems is... You can now drag and drop files into the shared folders...wish to alias (e.g., Shared Music), hold down the mouse button, hold down list. 4. Mapping the Public Folder (Windows) To map the WD My Cloud Public folder for a list of device names). 2. Right-click the Public folder and select Map Network Drive from the Drive drop-down the Cmd ...
...or select Guest and click Connect to display the Public share. 3. In Windows Explorer, under the shared items in the future: 1. WD MY CLOUD USER MANUAL 14 If presented with an authorization page, enter your operating systems is... You can now drag and drop files into the shared folders...wish to alias (e.g., Shared Music), hold down the mouse button, hold down list. 4. Mapping the Public Folder (Windows) To map the WD My Cloud Public folder for a list of device names). 2. Right-click the Public folder and select Map Network Drive from the Drive drop-down the Cmd ...
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... can set up user accounts and restrict access to the files on page 11. WD MY CLOUD USER MANUAL 15 Launching the Dashboard Use one of the following methods to launch the WD My Cloud dashboard. Double-click the dashboard icon to launch the dashboard. Note: WD Quick View™... and Making Updates on the Home Page Managing Alerts Obtaining Customer Support Logging Out and Shutting Down your Device Common Tasks Use the WD My Cloud dashboard to configure settings and to manage the device. For example, you can download from . . . Note: If this is installed on your...
... can set up user accounts and restrict access to the files on page 11. WD MY CLOUD USER MANUAL 15 Launching the Dashboard Use one of the following methods to launch the WD My Cloud dashboard. Double-click the dashboard icon to launch the dashboard. Note: WD Quick View™... and Making Updates on the Home Page Managing Alerts Obtaining Customer Support Logging Out and Shutting Down your Device Common Tasks Use the WD My Cloud dashboard to configure settings and to manage the device. For example, you can download from . . . Note: If this is installed on your...
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...from the resulting menu. 1. http:// (Windows) (Example: http://wdmycloud) - http://.local (Mac) (Example: http://wdmycloud.local) 2. For 4-bay WD My Cloud devices, the IP address can find the IP address from the resulting menu. 1. Click Go. 1. Click Computer. 3. In the right panel, locate your WD My... 8.1 Windows 7/ Windows Vista Mac OS X Mobile Devices THEN . . . Using Device Name: 1. You can be found in the browser's address field (see "Appendix D: WD My Cloud Device URLs and Names" on the network. Open a browser. 2. WD MY CLOUD USER MANUAL 16
...from the resulting menu. 1. http:// (Windows) (Example: http://wdmycloud) - http://.local (Mac) (Example: http://wdmycloud.local) 2. For 4-bay WD My Cloud devices, the IP address can find the IP address from the resulting menu. 1. Click Go. 1. Click Computer. 3. In the right panel, locate your WD My... 8.1 Windows 7/ Windows Vista Mac OS X Mobile Devices THEN . . . Using Device Name: 1. You can be found in the browser's address field (see "Appendix D: WD My Cloud Device URLs and Names" on the network. Open a browser. 2. WD MY CLOUD USER MANUAL 16
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... Quick View icon. 2. On the WD SmartWare app, select your WD My Cloud device and then Dashboard. 1. Information Icons Navigation Icons Status and update panels WD MY CLOUD USER MANUAL 17 Select your WD My Cloud device. 2. Click the Settings tab to launch from . . . Click Setup... Drive. WD Quick View icon WD SmartWare THEN . . . 1. The Dashboard Home Page The WD My Cloud Home page has an ...
... Quick View icon. 2. On the WD SmartWare app, select your WD My Cloud device and then Dashboard. 1. Information Icons Navigation Icons Status and update panels WD MY CLOUD USER MANUAL 17 Select your WD My Cloud device. 2. Click the Settings tab to launch from . . . Click Setup... Drive. WD Quick View icon WD SmartWare THEN . . . 1. The Dashboard Home Page The WD My Cloud Home page has an ...