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... 8 3 Getting Started 9 Preparing your Device for Use 9 Setting Up your Device 11 Accessing Content 13 4 The Dashboard at a Glance 15 Launching the Dashboard 15 The Dashboard Home Page 17 Common Tasks 28 5 Managing Users and Groups 29 About Users 29 About Groups 34 6 Managing Shares ...37 About Shares 37 7 Accessing Your Cloud Remotely 41 Enabling Cloud Access for the WD My Cloud Device 41 Configuring Cloud Access for ...
... 8 3 Getting Started 9 Preparing your Device for Use 9 Setting Up your Device 11 Accessing Content 13 4 The Dashboard at a Glance 15 Launching the Dashboard 15 The Dashboard Home Page 17 Common Tasks 28 5 Managing Users and Groups 29 About Users 29 About Groups 34 6 Managing Shares ...37 About Shares 37 7 Accessing Your Cloud Remotely 41 Enabling Cloud Access for the WD My Cloud Device 41 Configuring Cloud Access for ...
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... you'd like to and from it. (See "Accessing Content" on page 13.) Configure the device using the WD My Cloud device's dashboard. (See "The Dashboard at a Glance" on page 47.) 1. GETTING STARTED Setting Up your Device Use the following steps to enter a password because you ...USB, Remote, Internal, Cloud, and Camera backup. (See "Backing Up and Retrieving Files" on page 15.) Back up files using your web browser (for a list of device URLs), then click Enter. Click the Western Digital End User License Agreement link to read the Western Digital End User License Agreement...
... you'd like to and from it. (See "Accessing Content" on page 13.) Configure the device using the WD My Cloud device's dashboard. (See "The Dashboard at a Glance" on page 47.) 1. GETTING STARTED Setting Up your Device Use the following steps to enter a password because you ...USB, Remote, Internal, Cloud, and Camera backup. (See "Backing Up and Retrieving Files" on page 15.) Back up files using your web browser (for a list of device URLs), then click Enter. Click the Western Digital End User License Agreement link to read the Western Digital End User License Agreement...
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..." on page 9), use the following (optional): To have been backed up from ) the shared media folders using the dashboard, see "Appendix D: WD My Cloud Device URLs and Names" on page 111 for a list of the subfolders are discussed in Product Improvement Program check box. 11. Note... Shared Pictures, and Shared Videos subfolders. For instructions on using Windows Explorer. If your share credentials. Double-click the WD My Cloud device (see "The Dashboard Home Page" on page 111 for Use" on page 42. 10. Double-click the Public folder to access the contents of ...
..." on page 9), use the following (optional): To have been backed up from ) the shared media folders using the dashboard, see "Appendix D: WD My Cloud Device URLs and Names" on page 111 for a list of the subfolders are discussed in Product Improvement Program check box. 11. Note... Shared Pictures, and Shared Videos subfolders. For instructions on using Windows Explorer. If your share credentials. Double-click the WD My Cloud device (see "The Dashboard Home Page" on page 111 for Use" on page 42. 10. Double-click the Public folder to access the contents of ...
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... device to suit your needs. Double-click the dashboard icon to launch the dashboard. Launching the Dashboard Use one of the following methods to launch the WD My Cloud dashboard. Note: WD Quick View™ and WD SmartWare™ are opening the dashboard, see "Setting Up your Device" on page 11... Updates on the Home Page Managing Alerts Obtaining Customer Support Logging Out and Shutting Down your Device Common Tasks Use the WD My Cloud dashboard to configure settings and to manage the device. For example, you can download from the online Learning Center Downloads page ...
... device to suit your needs. Double-click the dashboard icon to launch the dashboard. Launching the Dashboard Use one of the following methods to launch the WD My Cloud dashboard. Note: WD Quick View™ and WD SmartWare™ are opening the dashboard, see "Setting Up your Device" on page 11... Updates on the Home Page Managing Alerts Obtaining Customer Support Logging Out and Shutting Down your Device Common Tasks Use the WD My Cloud dashboard to configure settings and to manage the device. For example, you can download from the online Learning Center Downloads page ...
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...left panel, select Network. 3. In the Address bar, enter http://.local. Android Devices: 1. In the Address bar, enter http://. THE DASHBOARD AT A GLANCE IF you want to launch from the resulting menu. 1. http:// (Windows) (Example: http://wdmycloud) - In the right panel, locate... of device names): - Double-click the device, or right-click and select View device webpage from your WD My Cloud device under Storage. 4. For 4-bay WD My Cloud devices, the IP address can find the IP address from the resulting menu. 1. Open a browser. 2. http://.local...
...left panel, select Network. 3. In the Address bar, enter http://.local. Android Devices: 1. In the Address bar, enter http://. THE DASHBOARD AT A GLANCE IF you want to launch from the resulting menu. 1. http:// (Windows) (Example: http://wdmycloud) - In the right panel, locate... of device names): - Double-click the device, or right-click and select View device webpage from your WD My Cloud device under Storage. 4. For 4-bay WD My Cloud devices, the IP address can find the IP address from the resulting menu. 1. Open a browser. 2. http://.local...
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.... 2. On the WD SmartWare app, select your WD My Cloud device and then Dashboard. 1. The Dashboard Home Page The WD My Cloud Home page has an information bar at the top right, a navigation icon bar across the page, and an instant overview of the status of the ...device's main functions with links for updating settings. THE DASHBOARD AT A GLANCE IF you want to display the Main Settings page. 1. Click the Settings tab to launch from . . . Information Icons Navigation Icons Status and update panels WD MY CLOUD USER MANUAL 17 Click Setup Drive. Click the WD Quick...
.... 2. On the WD SmartWare app, select your WD My Cloud device and then Dashboard. 1. The Dashboard Home Page The WD My Cloud Home page has an information bar at the top right, a navigation icon bar across the page, and an instant overview of the status of the ...device's main functions with links for updating settings. THE DASHBOARD AT A GLANCE IF you want to display the Main Settings page. 1. Click the Settings tab to launch from . . . Information Icons Navigation Icons Status and update panels WD MY CLOUD USER MANUAL 17 Click Setup Drive. Click the WD Quick...
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... functions and provides links for updating those settings. Click to particular shares. Create, change , and remove remote cloud access to display the USB device(s) connected. THE DASHBOARD AT A GLANCE Information Icons The Information Icons, at the top of the page, provide quick access to particular... shares. Set up, change , and delete user accounts. Icon Name USB device attached to the WD My Cloud device Alert Notifications Actions...
... functions and provides links for updating those settings. Click to particular shares. Create, change , and remove remote cloud access to display the USB device(s) connected. THE DASHBOARD AT A GLANCE Information Icons The Information Icons, at the top of the page, provide quick access to particular... shares. Set up, change , and delete user accounts. Icon Name USB device attached to the WD My Cloud device Alert Notifications Actions...
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Select and specify how you to store your data. WD MY CLOUD USER MANUAL 19 Configure advanced settings for your WD My Cloud device, including: • General device settings. • Network configurations. • Media options. • Device utility tasks. • Notification settings. •... to the most necessary tasks. Add or remove various apps that allow you want the WD My Cloud device to use your device more productively. Icon Name Backups Apps Settings Storage THE DASHBOARD AT A GLANCE Actions Create backups to: • A USB drive. • Another WD My...
Select and specify how you to store your data. WD MY CLOUD USER MANUAL 19 Configure advanced settings for your WD My Cloud device, including: • General device settings. • Network configurations. • Media options. • Device utility tasks. • Notification settings. •... to the most necessary tasks. Add or remove various apps that allow you want the WD My Cloud device to use your device more productively. Icon Name Backups Apps Settings Storage THE DASHBOARD AT A GLANCE Actions Create backups to: • A USB drive. • Another WD My...
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...health of the system, indicates the current version of your WD My Cloud device and how the storage is ON. To see details about the status of the WD My Cloud device. 1. To return to enable Cloud Services. THE DASHBOARD AT A GLANCE Capacity The Capacity panel displays the amount of storage... remaining on page 77 for steps to the Home page, click Close. WD MY CLOUD USER MANUAL 20 Diagnostics The ...
...health of the system, indicates the current version of your WD My Cloud device and how the storage is ON. To see details about the status of the WD My Cloud device. 1. To return to enable Cloud Services. THE DASHBOARD AT A GLANCE Capacity The Capacity panel displays the amount of storage... remaining on page 77 for steps to the Home page, click Close. WD MY CLOUD USER MANUAL 20 Diagnostics The ...
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... an update is available, click the arrow to the right of Firmware to -date. 1. A green check mark indicates that are running on your WD My Cloud device. N CPU: Click the right arrow to the Device Activity pane. Click Back to return to view the CPU activity. To view whether an... and Reboot to update your firmware is up-to display firmware availability. 2. Click Close to return to the Home page, click OK or Cancel. THE DASHBOARD AT A GLANCE Firmware The Firmware section displays the current firmware version loaded on your WD My...
... an update is available, click the arrow to the right of Firmware to -date. 1. A green check mark indicates that are running on your WD My Cloud device. N CPU: Click the right arrow to the Device Activity pane. Click Back to return to view the CPU activity. To view whether an... and Reboot to update your firmware is up-to display firmware availability. 2. Click Close to return to the Home page, click OK or Cancel. THE DASHBOARD AT A GLANCE Firmware The Firmware section displays the current firmware version loaded on your WD My...
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THE DASHBOARD AT A GLANCE Memory: Click the right arrow to the Device Activity pane. Click Back to return to view Memory activity. Click Close to return ... view the process information, including the list of active processes and the amount of CPU and Memory usage for each process. process.tif WD MY CLOUD USER MANUAL 22 Click Back to return to view the network activity. Click Close to return to the Home page. Network: Click the...
THE DASHBOARD AT A GLANCE Memory: Click the right arrow to the Device Activity pane. Click Back to return to view Memory activity. Click Close to return ... view the process information, including the list of active processes and the amount of CPU and Memory usage for each process. process.tif WD MY CLOUD USER MANUAL 22 Click Back to return to view the network activity. Click Close to return to the Home page. Network: Click the...
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Follow the page instructions to connect your tablet or mobile device to use the WD My Cloud device. WD MY CLOUD USER MANUAL 23 THE DASHBOARD AT A GLANCE Cloud Devices The Cloud Devices panel displays the number of the panel. 2. To add cloud access for a user, click the plus sign (+) in the lower right of cloud and smart devices currently accessing the WD My Cloud device remotely. 1. Users The Users panel displays the number of users currently set up to the WD My Cloud device. To generate an activation code, click Get Code. 3.
Follow the page instructions to connect your tablet or mobile device to use the WD My Cloud device. WD MY CLOUD USER MANUAL 23 THE DASHBOARD AT A GLANCE Cloud Devices The Cloud Devices panel displays the number of the panel. 2. To add cloud access for a user, click the plus sign (+) in the lower right of cloud and smart devices currently accessing the WD My Cloud device remotely. 1. Users The Users panel displays the number of users currently set up to the WD My Cloud device. To generate an activation code, click Get Code. 3.
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... 65. 2. To view the installed apps, click the arrow in the lower right of the panel. To return to set up and activate a password for cloud access. 2. To add a user, click the plus (+) sign in the lower right of the panel. Enter the required information and click Save. Apps The Apps... Home page, click Close. Click Details next to the app to view app details. Click Back to return to the Installed Apps screen. 3. THE DASHBOARD AT A GLANCE 1.
... 65. 2. To view the installed apps, click the arrow in the lower right of the panel. To return to set up and activate a password for cloud access. 2. To add a user, click the plus (+) sign in the lower right of the panel. Enter the required information and click Save. Apps The Apps... Home page, click Close. Click Details next to the app to view app details. Click Back to return to the Installed Apps screen. 3. THE DASHBOARD AT A GLANCE 1.
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THE DASHBOARD AT A GLANCE Managing Alerts Alerts display system messages containing pertinent information about the status of ...To view alert details, click the arrow next to the alert you updated on the upper right of the dashboard. Example: Network Disconnected This alert presents an error or problem that might cause a problem in the upper right corner of ... list, click the arrow next to the alert. To close the alert message, click Close. WD MY CLOUD USER MANUAL 25 Example: Drive Overheating Viewing Alert Details 1. Click the Alert icon in the future. Three ...
THE DASHBOARD AT A GLANCE Managing Alerts Alerts display system messages containing pertinent information about the status of ...To view alert details, click the arrow next to the alert you updated on the upper right of the dashboard. Example: Network Disconnected This alert presents an error or problem that might cause a problem in the upper right corner of ... list, click the arrow next to the alert. To close the alert message, click Close. WD MY CLOUD USER MANUAL 25 Example: Drive Overheating Viewing Alert Details 1. Click the Alert icon in the future. Three ...
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... to review WD's privacy policy. 2. Requesting Automated Support In the Request Automated Customer Support section: 1. Click the Request Support button. THE DASHBOARD AT A GLANCE Dismissing an Alert 1. Select the delete icon next to the alert you can help improve WD products by participating in the... upper right corner of the screen. 2. Click Support to display the following page: If a problem occurs with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically...
... to review WD's privacy policy. 2. Requesting Automated Support In the Request Automated Customer Support section: 1. Click the Request Support button. THE DASHBOARD AT A GLANCE Dismissing an Alert 1. Select the delete icon next to the alert you can help improve WD products by participating in the... upper right corner of the screen. 2. Click Support to display the following page: If a problem occurs with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically...
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... computer. 2. Logging Out and Shutting Down your Device Shutting down the Device Use the following steps to safely shut down your WD My Cloud device by holding the power button on the screen. 2. Review the confirmation message, then click OK. Rebooting the Device 1. Review the confirmation...link. Click Shutdown. 3. Click the toggle button to WD Technical Support. Your WD My Cloud safely reboots. Your WD My Cloud logs you out of the screen. 2. WD MY CLOUD USER MANUAL 27 THE DASHBOARD AT A GLANCE Creating and Saving a System Report 1. In the Create and Save System ...
... computer. 2. Logging Out and Shutting Down your Device Shutting down the Device Use the following steps to safely shut down your WD My Cloud device by holding the power button on the screen. 2. Review the confirmation message, then click OK. Rebooting the Device 1. Review the confirmation...link. Click Shutdown. 3. Click the toggle button to WD Technical Support. Your WD My Cloud safely reboots. Your WD My Cloud logs you out of the screen. 2. WD MY CLOUD USER MANUAL 27 THE DASHBOARD AT A GLANCE Creating and Saving a System Report 1. In the Create and Save System ...
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...47 Back up the device page 47 Enable or disable remote access for you and people you through the procedures for some common tasks. THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to share with page 41 Download WD mobile apps page 42 Manage storage ...do I ... See ... Set up the device on my network page 11 Use media servers page 67 Enable DLNA (Digital Living Network Alliance) and iTunes page 69 Shut down or reboot the WD My Cloud device page 27 & 94 Update firmware page 100 Access content from the device (public and private shares) page...
...47 Back up the device page 47 Enable or disable remote access for you and people you through the procedures for some common tasks. THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to share with page 41 Download WD mobile apps page 42 Manage storage ...do I ... See ... Set up the device on my network page 11 Use media servers page 67 Enable DLNA (Digital Living Network Alliance) and iTunes page 69 Shut down or reboot the WD My Cloud device page 27 & 94 Update firmware page 100 Access content from the device (public and private shares) page...
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... in Network: If the mobile device is not on the same LAN or Wi-Fi network as the WD My Cloud device: - Enter the activation code generated on the WD My Cloud's dashboard and tap Activate. (For information on page 41.) Note: You must generate one of request and can be used one... time only. 4. Codes are valid for a User" on obtaining an activation code, see "Configuring Cloud Access for 48 hours from the time of...
... in Network: If the mobile device is not on the same LAN or Wi-Fi network as the WD My Cloud device: - Enter the activation code generated on the WD My Cloud's dashboard and tap Activate. (For information on page 41.) Note: You must generate one of request and can be used one... time only. 4. Codes are valid for a User" on obtaining an activation code, see "Configuring Cloud Access for 48 hours from the time of...
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...61550; Remote Backup-Allows you to back up WD My Cloud device data to another WD My Cloud device. Internal Backup-Allows you to back up your camera to the WD My Cloud device. Using the Dashboard, you can serve as desired. WD MY CLOUD USER MANUAL 47 Managing a USB Device and ...USB Backups When you attach a USB drive to the WD My Cloud device, you to backup your data on the WD My Cloud dashboard. Once connected, the USB drive has the following capabilities: When you connect an external USB drive such as a...
...61550; Remote Backup-Allows you to back up WD My Cloud device data to another WD My Cloud device. Internal Backup-Allows you to back up your camera to the WD My Cloud device. Using the Dashboard, you can serve as desired. WD MY CLOUD USER MANUAL 47 Managing a USB Device and ...USB Backups When you attach a USB drive to the WD My Cloud device, you to backup your data on the WD My Cloud dashboard. Once connected, the USB drive has the following capabilities: When you connect an external USB drive such as a...
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Launch iTunes on configuring iTunes. 1. PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Streaming Media in iTunes iTunes is listed in the dashboard. Double-click a media file you have copied music to the /Public/Shared Music folder or a video to play. If you 'd like to /Public/Shared Videos, and it is in a format supported by iTunes, it is enabled by default in the right pane. 3. WD MY CLOUD USER MANUAL 73 Click WDMyCloud under the Shared section of the left pane. See "Enabling iTunes" on page 70 for more information on your computer. 2.
Launch iTunes on configuring iTunes. 1. PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Streaming Media in iTunes iTunes is listed in the dashboard. Double-click a media file you have copied music to the /Public/Shared Music folder or a video to play. If you 'd like to /Public/Shared Videos, and it is in a format supported by iTunes, it is enabled by default in the right pane. 3. WD MY CLOUD USER MANUAL 73 Click WDMyCloud under the Shared section of the left pane. See "Enabling iTunes" on page 70 for more information on your computer. 2.