Tecra A50-C/Z50-C Series Windows 10 Users Guide
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GMAD00429010 08/15 Tecra® A50-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. At this guide. For more information, see "If Something Goes Wrong" on page 123 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com.
GMAD00429010 08/15 Tecra® A50-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. At this guide. For more information, see "If Something Goes Wrong" on page 123 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com.
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...main battery 42 Using the computer for the first time 42 Initial setup 42 Using the Start menu 43 Registering your computer with Toshiba 44 To Shut down your computer 44 To Restart your computer 45 To place your computer in Sleep mode 45 Adding optional ... the Internal Storage Drive 46 Creating a recovery drive using Toshiba Recovery Media Creator 47 Restoring from recovery media created by Toshiba Recovery Media Creator 50 Recovering from the Internal Storage Drive 51 Reset your PC 52 Installing drivers and applications 54 Using the touchpad 55 Adjusting touchpad settings ...
...main battery 42 Using the computer for the first time 42 Initial setup 42 Using the Start menu 43 Registering your computer with Toshiba 44 To Shut down your computer 44 To Restart your computer 45 To place your computer in Sleep mode 45 Adding optional ... the Internal Storage Drive 46 Creating a recovery drive using Toshiba Recovery Media Creator 47 Restoring from recovery media created by Toshiba Recovery Media Creator 50 Recovering from the Internal Storage Drive 51 Reset your PC 52 Installing drivers and applications 54 Using the touchpad 55 Adjusting touchpad settings ...
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Contents 23 Service Station 115 TOSHIBA Application Installer 116 PC Health Monitor 117 Display Utility 118 Fingerprint Authentication Utility 119 Fingerprint utility limitations 119 Using the Fingerprint Authentication Utility 119 ...132 Touchpad help 133 Disable then enable the touchpad 133 Install an external mouse 133 Perform a complete power cycle 133 Uninstall the touchpad driver 133 Download the latest touchpad driver........... 134 Perform a system restore 135 Adjust the touchpad properties 135 Display problems 136 Disk or storage drive problems 137 Error-checking 137...
Contents 23 Service Station 115 TOSHIBA Application Installer 116 PC Health Monitor 117 Display Utility 118 Fingerprint Authentication Utility 119 Fingerprint utility limitations 119 Using the Fingerprint Authentication Utility 119 ...132 Touchpad help 133 Disable then enable the touchpad 133 Install an external mouse 133 Perform a complete power cycle 133 Uninstall the touchpad driver 133 Download the latest touchpad driver........... 134 Perform a system restore 135 Adjust the touchpad properties 135 Display problems 136 Disk or storage drive problems 137 Error-checking 137...
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Verify network status 149 Troubleshooting an Internet connection - How to verify TCP/IP 151 Downloading drivers and updates 153 Using Toshiba Service Station 153 Manually download and install drivers and updates 153 How to determine the correct drivers to the Internet 148 Using a wireless connection 149 Troubleshooting an Internet connection - 24 Contents Web Camera help...
Verify network status 149 Troubleshooting an Internet connection - How to verify TCP/IP 151 Downloading drivers and updates 153 Using Toshiba Service Station 153 Manually download and install drivers and updates 153 How to determine the correct drivers to the Internet 148 Using a wireless connection 149 Troubleshooting an Internet connection - 24 Contents Web Camera help...
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... need to finish. 48 Getting Started Recovering the Internal Storage Drive NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are not backed up on page 70. Click or touch the Yes button.
... need to finish. 48 Getting Started Recovering the Internal Storage Drive NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are not backed up on page 70. Click or touch the Yes button.
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...must be connected to an external power source via the AC adaptor. To recover your internal storage drive from recovery media created by Toshiba Recovery Media Creator The recovery process deletes information stored on the internal storage drive. 50 Getting Started Recovering the Internal Storage Drive ...) key on the keyboard. For instructions on page 47. NOTE During the recovery process your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. If you can restore your system from your recovery drive....
...must be connected to an external power source via the AC adaptor. To recover your internal storage drive from recovery media created by Toshiba Recovery Media Creator The recovery process deletes information stored on the internal storage drive. 50 Getting Started Recovering the Internal Storage Drive ...) key on the keyboard. For instructions on page 47. NOTE During the recovery process your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. If you can restore your system from your recovery drive....
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... computer. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer. A message may appear asking you want to install. 5 Click ... to complete the installation process, see "TOSHIBA Application Installer" on page 116. 54 Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with ...
... computer. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer. A message may appear asking you want to install. 5 Click ... to complete the installation process, see "TOSHIBA Application Installer" on page 116. 54 Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with ...
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... on-screen prompts to complete the installation process. 116 Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall the drivers and applications that were originally bundled with your computer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you...
... on-screen prompts to complete the installation process. 116 Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall the drivers and applications that were originally bundled with your computer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you...
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... left side of the computer. The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - This can happen if the computer was displayed, a program or driver may have prevented Windows from the external power source by looking at least 10 seconds. Closing all programs should allow you to continue working . To...
... left side of the computer. The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - This can happen if the computer was displayed, a program or driver may have prevented Windows from the external power source by looking at least 10 seconds. Closing all programs should allow you to continue working . To...
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...the sites you are installed during the Windows boot process: ❖ Enable low resolution video mode Restarts Windows using your current video driver at low resolution. If the computer starts and runs in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that ... if an error causes it fails, attempts to restart, and fails again repeatedly. They include: network speed, network conditions, time of drivers and services. Internet problems My Internet connection is very slow, try later. 128 If Something Goes Wrong The Windows operating system is not...
...the sites you are installed during the Windows boot process: ❖ Enable low resolution video mode Restarts Windows using your current video driver at low resolution. If the computer starts and runs in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that ... if an error causes it fails, attempts to restart, and fails again repeatedly. They include: network speed, network conditions, time of drivers and services. Internet problems My Internet connection is very slow, try later. 128 If Something Goes Wrong The Windows operating system is not...
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... the battery meter may become inaccurate. All these conditions affect how long the charge lasts. This is with your computer, or visit the Toshiba Web site at maximum capacity and will need to update your computer, you are experiencing problems with ? Refer to this site often to ... Wrong Keyboard help to restore the keyboard to its proper operation. Is the display power set to perform at accessories.toshiba.com. Was the battery fully charged to your keyboard driver. Perform a complete power cycle 1 Shut down your computer, see "To Shut down your software using the internal ...
... the battery meter may become inaccurate. All these conditions affect how long the charge lasts. This is with your computer, or visit the Toshiba Web site at maximum capacity and will need to update your computer, you are experiencing problems with ? Refer to this site often to ... Wrong Keyboard help to restore the keyboard to its proper operation. Is the display power set to perform at accessories.toshiba.com. Was the battery fully charged to your keyboard driver. Perform a complete power cycle 1 Shut down your computer, see "To Shut down your software using the internal ...
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...if you removed it) and the power cord/cable. 5 Turn On the computer, and try the keyboard again. Keyboard uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer has a user-removable battery, remove the battery and hold down the power button ...for this device" box. (Sample Image) Device Manager - The driver is then reinstalled automatically. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device...
...if you removed it) and the power cord/cable. 5 Turn On the computer, and try the keyboard again. Keyboard uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer has a user-removable battery, remove the battery and hold down the power button ...for this device" box. (Sample Image) Device Manager - The driver is then reinstalled automatically. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device...
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... Something Goes Wrong Keyboard help Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart your computer...
... Something Goes Wrong Keyboard help Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart your computer...
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...computer. 2 If prompted, follow the on page 44. 2 Remove all accessories, and unplug all cables. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to enable/disable the touchpad. The information below will help you troubleshoot the issue you through checking some of... the most common causes of touchpad problems. Disable then enable the touchpad Press the FN + ( ) keys to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. To help guide you may want to navigate ...
...computer. 2 If prompted, follow the on page 44. 2 Remove all accessories, and unplug all cables. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to enable/disable the touchpad. The information below will help you troubleshoot the issue you through checking some of... the most common causes of touchpad problems. Disable then enable the touchpad Press the FN + ( ) keys to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. To help guide you may want to navigate ...
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... then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for this device" box. (Sample Image) Device Manager - 134 If Something Goes Wrong Touchpad ...other pointing devices. 4 Right-click or touch the device with touchpad in the name and select Uninstall. touchpad uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer. NOTE Do NOT select the "Delete the...
... then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for this device" box. (Sample Image) Device Manager - 134 If Something Goes Wrong Touchpad ...other pointing devices. 4 Right-click or touch the device with touchpad in the name and select Uninstall. touchpad uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer. NOTE Do NOT select the "Delete the...
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See "How to determine the correct drivers to download" on page 154. 4 Install the touchpad driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point. 2 Click or touch Create a .... 3 You can now change the configuration settings of the device name. 135 If Something Goes Wrong Touchpad help NOTE In order to determine the correct driver to download, you wish to update and make note of your computer" on page 45.
See "How to determine the correct drivers to download" on page 154. 4 Install the touchpad driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point. 2 Click or touch Create a .... 3 You can now change the configuration settings of the device name. 135 If Something Goes Wrong Touchpad help NOTE In order to determine the correct driver to download, you wish to update and make note of your computer" on page 45.
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141 If Something Goes Wrong Web Camera help Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or ...4 Right-click or touch Web Camera and select Uninstall. The driver is then reinstalled automatically. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer"...
141 If Something Goes Wrong Web Camera help Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or ...4 Right-click or touch Web Camera and select Uninstall. The driver is then reinstalled automatically. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer"...
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...speakers, or if the configuration type was changed, continue with the speaker setup by clicking Next. Follow the on-screen instructions to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Sound, video and...heard correctly from each speaker, your speaker setup is complete. 10 If no sound is heard from support.toshiba.com/drivers. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. 144 If Something Goes Wrong Sound help 7 Click or ...
...speakers, or if the configuration type was changed, continue with the speaker setup by clicking Next. Follow the on-screen instructions to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Sound, video and...heard correctly from each speaker, your speaker setup is complete. 10 If no sound is heard from support.toshiba.com/drivers. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. 144 If Something Goes Wrong Sound help 7 Click or ...
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... Sound, video and game controllers. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your computer" on the Toshiba support Web site, "Drivers & Software" page. The driver is then reinstalled automatically. uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your...
... Sound, video and game controllers. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your computer" on the Toshiba support Web site, "Drivers & Software" page. The driver is then reinstalled automatically. uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your...
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.... Disable Sleep mode, turn off the computer, and turn the computer back on line). 146 If Something Goes Wrong Printer problems 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with the printer itself. Printer problems This section lists some of the most common printer problems. The printer... that came with the printer. Make sure the printer cable is connected to the computer and the printer. Make sure you installed the proper printer drivers as shown in the tray.
.... Disable Sleep mode, turn off the computer, and turn the computer back on line). 146 If Something Goes Wrong Printer problems 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with the printer itself. Printer problems This section lists some of the most common printer problems. The printer... that came with the printer. Make sure the printer cable is connected to the computer and the printer. Make sure you installed the proper printer drivers as shown in the tray.