Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 110 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. GMAD00441010 09/15 At this guide.
User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 110 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. GMAD00441010 09/15 At this guide.
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...Disk or storage drive problems 125 Error-checking 125 Web Camera help 126 Testing your internal Web Camera 126 Uninstall the Web Camera driver 127 Perform a system restore 128 Check for problems with third party applications 128 System Recovery 128 Sound help 129 Use the Sound... troubleshooter 129 Check and set default speakers 129 Uninstall the audio driver 130 Download the latest sound driver 131 Perform a system restore 132 Printer problems 133 Wireless networking problems 134 Connecting to the Internet 135 Using a ...
...Disk or storage drive problems 125 Error-checking 125 Web Camera help 126 Testing your internal Web Camera 126 Uninstall the Web Camera driver 127 Perform a system restore 128 Check for problems with third party applications 128 System Recovery 128 Sound help 129 Use the Sound... troubleshooter 129 Check and set default speakers 129 Uninstall the audio driver 130 Download the latest sound driver 131 Perform a system restore 132 Printer problems 133 Wireless networking problems 134 Connecting to the Internet 135 Using a ...
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How to verify TCP/IP 138 Downloading drivers and updates 139 Using Toshiba Service Station 139 Manually download and install drivers and updates 140 How to determine the correct drivers to download 140 Develop good computing habits 141 Data and system configuration backup in ...the Windows operating system 142 Additional help 147 If you need further assistance 147 Contacting Toshiba 148 Other Toshiba Internet Web sites 148 Toshiba's worldwide offices 148 Appendix A: TOSHIBA ...
How to verify TCP/IP 138 Downloading drivers and updates 139 Using Toshiba Service Station 139 Manually download and install drivers and updates 140 How to determine the correct drivers to download 140 Develop good computing habits 141 Data and system configuration backup in ...the Windows operating system 142 Additional help 147 If you need further assistance 147 Contacting Toshiba 148 Other Toshiba Internet Web sites 148 Toshiba's worldwide offices 148 Appendix A: TOSHIBA ...
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... PC. for more information, see "Backing up on the recovery drive. NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are backed up the files you to a new internal storage drive from your system to allow this drive. A message may...
... PC. for more information, see "Backing up on the recovery drive. NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are backed up the files you to a new internal storage drive from your system to allow this drive. A message may...
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... them, and then reinstall Windows. NOTE During the Reset process your computer must be connected to keep your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. For instructions on creating a recovery drive, see "Backing up your work" on...
... them, and then reinstall Windows. NOTE During the Reset process your computer must be connected to keep your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. For instructions on creating a recovery drive, see "Backing up your work" on...
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... button is on the computer 2 Select the program or application you want to continue working. This can happen if the computer was displayed, a program or driver may not be affected. Closing all programs should allow you attached the AC adaptor and power cord/cable properly. Make sure you to close, and...
... button is on the computer 2 Select the program or application you want to continue working. This can happen if the computer was displayed, a program or driver may not be affected. Closing all programs should allow you attached the AC adaptor and power cord/cable properly. Make sure you to close, and...
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...Starts Windows in Safe Mode, you should look for advanced users. Startup Settings In previous Operating Systems the majority of your current video driver at low resolution. The Operating System will know the Operating System is a very powerful tool for problems and repair them if possible.... If the computer starts and runs in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that you will automatically look to restart, and fails again repeatedly. Command Prompt The command prompt is most likely working Startup Repair This...
...Starts Windows in Safe Mode, you should look for advanced users. Startup Settings In previous Operating Systems the majority of your current video driver at low resolution. The Operating System will know the Operating System is a very powerful tool for problems and repair them if possible.... If the computer starts and runs in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that you will automatically look to restart, and fails again repeatedly. Command Prompt The command prompt is most likely working Startup Repair This...
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... displayed) when pressing keys on page 43. 2 Remove all accessories, and unplug all cables. Refer to the documentation that may need to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" double-click or touch Keyboards. 4 Right-click...
... displayed) when pressing keys on page 43. 2 Remove all accessories, and unplug all cables. Refer to the documentation that may need to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" double-click or touch Keyboards. 4 Right-click...
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... "To Restart your computer" on page 44. The driver is then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for this device" box. (Sample Image) Device Manager...
... "To Restart your computer" on page 44. The driver is then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for this device" box. (Sample Image) Device Manager...
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...and hold down your computer, see "To Shut down the power button for installation. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application....If prompted, follow the on page 43. 2 Remove all accessories, and unplug all cables. NOTE The computer may automatically download the needed driver for your way around the operating system without a working touchpad. Perform a complete power cycle 1 Shut down your computer" on -screen ...
...and hold down your computer, see "To Shut down the power button for installation. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application....If prompted, follow the on page 43. 2 Remove all accessories, and unplug all cables. NOTE The computer may automatically download the needed driver for your way around the operating system without a working touchpad. Perform a complete power cycle 1 Shut down your computer" on -screen ...
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... device name. 122 If Something Goes Wrong Touchpad help NOTE Do NOT select the "Delete the driver software for your computer. touchpad uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. Download the latest touchpad... Image) Device Manager - See "How to determine the correct drivers to download" on page 140. 4 Install the touchpad driver. 5 Restart your computer, see "To Restart your computer" on your search by Touchpad driver to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your computer...
... device name. 122 If Something Goes Wrong Touchpad help NOTE Do NOT select the "Delete the driver software for your computer. touchpad uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. Download the latest touchpad... Image) Device Manager - See "How to determine the correct drivers to download" on page 140. 4 Install the touchpad driver. 5 Restart your computer, see "To Restart your computer" on your search by Touchpad driver to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your computer...
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... party camera application contact the provider. After each troubleshooting step, you can Uninstall the Web Camera driver to allow Windows to "Perform a system restore" on page 128. Uninstall the Web Camera driver You can download the Camera application from the Windows store. 3 If the internal Web Camera works...touch the Camera application. NOTE If the Camera application is not available you may fix the problem. NOTE Do NOT select the "Delete the driver software for this device" box. If it works, stop troubleshooting. If you do not wish to go through each step, test the Web ...
... party camera application contact the provider. After each troubleshooting step, you can Uninstall the Web Camera driver to allow Windows to "Perform a system restore" on page 128. Uninstall the Web Camera driver You can download the Camera application from the Windows store. 3 If the internal Web Camera works...touch the Camera application. NOTE If the Camera application is not available you may fix the problem. NOTE Do NOT select the "Delete the driver software for this device" box. If it works, stop troubleshooting. If you do not wish to go through each step, test the Web ...
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... your computer" on the System protection tab. 4 Select the desired restore point. 5 Click or touch Next. 6 Click or touch Finish. uninstall window 5 After the driver uninstalls, restart your computer, see "Saving system configuration with restore points" on page 142. 1 In the Search field, type Create a restore point. 2 Click or... touch Create a restore point. 3 Select the System Restore button on page 44. The driver is then reinstalled automatically. 128 If Something Goes Wrong Web Camera help (Sample Image) Web Camera...
... your computer" on the System protection tab. 4 Select the desired restore point. 5 Click or touch Next. 6 Click or touch Finish. uninstall window 5 After the driver uninstalls, restart your computer, see "Saving system configuration with restore points" on page 142. 1 In the Search field, type Create a restore point. 2 Click or... touch Create a restore point. 3 Select the System Restore button on page 44. The driver is then reinstalled automatically. 128 If Something Goes Wrong Web Camera help (Sample Image) Web Camera...
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... application. 3 Double-click or touch Sound, video and game controllers. 4 Right-click or touch Sound Audio driver and select Uninstall. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. uninstall window NOTE ❖ Do NOT select the "Delete the...to manually download the audio driver from all or one of the speakers, or if the configuration type was changed, continue with the speaker setup by clicking Next. 131 If Something Goes Wrong Sound help 10 If no sound is heard from support.toshiba.com/drivers. (Sample Image) Audio...
... application. 3 Double-click or touch Sound, video and game controllers. 4 Right-click or touch Sound Audio driver and select Uninstall. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. uninstall window NOTE ❖ Do NOT select the "Delete the...to manually download the audio driver from all or one of the speakers, or if the configuration type was changed, continue with the speaker setup by clicking Next. 131 If Something Goes Wrong Sound help 10 If no sound is heard from support.toshiba.com/drivers. (Sample Image) Audio...
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... then reinstalled automatically. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer" on...
... then reinstalled automatically. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer" on...
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...'s manufacturer. Run the printer's self-test to the computer and the printer. You may be in the tray. For example, you installed the proper printer drivers as it will not start printing when there are just two or three sheets of paper left in your original file. See if your work...
...'s manufacturer. Run the printer's self-test to the computer and the printer. You may be in the tray. For example, you installed the proper printer drivers as it will not start printing when there are just two or three sheets of paper left in your original file. See if your work...
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...cannot browse to the Internet. i.e., that it matches the SSID assigned to the access point you are not familiar with the terminology, please see "TOSHIBA Function Keys" on the same network, verify that it may be lit). ❖ Verify that your computer is equipped with an internal Wi-Fi...150. For more advanced users. SSIDs are attempting to verify that the Wi-Fi adapter is recognized by the Windows operating system, and that the driver is correct - Click or touch Device Manager, select System and security, and then System. If it can detect a Wi-Fi access point or...
...cannot browse to the Internet. i.e., that it matches the SSID assigned to the access point you are not familiar with the terminology, please see "TOSHIBA Function Keys" on the same network, verify that it may be lit). ❖ Verify that your computer is equipped with an internal Wi-Fi...150. For more advanced users. SSIDs are attempting to verify that the Wi-Fi adapter is recognized by the Windows operating system, and that the driver is correct - Click or touch Device Manager, select System and security, and then System. If it can detect a Wi-Fi access point or...
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...indicator lights that has "Wireless" in the taskbar for signal strength. If it is turned On. Uninstall the network adapter driver You can Uninstall the network adapter driver to allow Windows to contact the manufacturer for assistance. 5 Verify your Wi-Fi is not apparent you may take a .... 137 If Something Goes Wrong Connecting to the Internet 4 Wait for the modem and router to complete. NOTE This may need to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" double-click or touch...
...indicator lights that has "Wireless" in the taskbar for signal strength. If it is turned On. Uninstall the network adapter driver You can Uninstall the network adapter driver to allow Windows to contact the manufacturer for assistance. 5 Verify your Wi-Fi is not apparent you may take a .... 137 If Something Goes Wrong Connecting to the Internet 4 Wait for the modem and router to complete. NOTE This may need to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" double-click or touch...
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138 If Something Goes Wrong Connecting to the Internet 5 After the driver uninstalls, open the Action menu in the computer is working properly. If you are functioning correctly, you may have a hardware issue that the network adapter .... This can check that the hardware in Device Manager. 6 Select Scan for hardware changes. 7 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. Troubleshooting an Internet connection - The driver is working correctly by using the PING command to the following steps: 1 Open the command prompt by...
138 If Something Goes Wrong Connecting to the Internet 5 After the driver uninstalls, open the Action menu in the computer is working properly. If you are functioning correctly, you may have a hardware issue that the network adapter .... This can check that the hardware in Device Manager. 6 Select Scan for hardware changes. 7 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. Troubleshooting an Internet connection - The driver is working correctly by using the PING command to the following steps: 1 Open the command prompt by...
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... window type netsh int ip reset resetlog.txt (with the latest components and drivers is to use Toshiba Service Station. During this point, TCP/IP may need to your home network and Internet again. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the spaces as removing...
... window type netsh int ip reset resetlog.txt (with the latest components and drivers is to use Toshiba Service Station. During this point, TCP/IP may need to your home network and Internet again. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the spaces as removing...