User's Guide for Desktop External Hard Drives
Page 27
Troubleshooting and support Problem(s) Solution(s) The drive is not working Check to make sure that the hub is properly connected to your operating system. make sure the drive is connected properly to a working electrical outlet. Check to make sure that the cable is firmly connected to a working ...electrical outlet. The computer does not recognize the drive. Check to make sure the AC adaptor is connected to the drive and to the computer and the drive. The Virtual CD icon does not Make sure the external drive is connected to Tools, Preferences, and then File Filtering....
Troubleshooting and support Problem(s) Solution(s) The drive is not working Check to make sure that the hub is properly connected to your operating system. make sure the drive is connected properly to a working electrical outlet. Check to make sure that the cable is firmly connected to a working ...electrical outlet. The computer does not recognize the drive. Check to make sure the AC adaptor is connected to the drive and to the computer and the drive. The Virtual CD icon does not Make sure the external drive is connected to Tools, Preferences, and then File Filtering....
User's Guide for Desktop External Hard Drives
Page 28
... not work properly. dangerous? Disconnect and re-connect the drive. What does this This is connected to the touch. For faster performance, connect the drive to my computer. 28 If you need further assistance Problem(s) Solution(s) The Toshiba Drive Setup window does not appear when I leave my computer ...to the operating system or the program you contact Toshiba Since some problems may have followed the recommendations in this section and are secure. The drive feels warm when When in the Control Panel. If you connected the drive into non-Hi-Speed USB Hub." If the ...
... not work properly. dangerous? Disconnect and re-connect the drive. What does this This is connected to the touch. For faster performance, connect the drive to my computer. 28 If you need further assistance Problem(s) Solution(s) The Toshiba Drive Setup window does not appear when I leave my computer ...to the operating system or the program you contact Toshiba Since some problems may have followed the recommendations in this section and are secure. The drive feels warm when When in the Control Panel. If you connected the drive into non-Hi-Speed USB Hub." If the ...
User's Guide for Desktop External Hard Drives
Page 29
... while you are running a program, consult the program's documentation for their assistance. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your hardware device is not working, consult the user manual that came...
... while you are running a program, consult the program's documentation for their assistance. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your hardware device is not working, consult the user manual that came...