User's Guide for Desktop External Hard Drives
Page 27
Troubleshooting and support Problem(s) Solution(s) The drive is not working properly and update the software/firmware, if necessary. Check to make sure it on. The computer does not recognize the drive. Check to make sure the drive is connected properly to the properly or there is working Check to make... The Virtual CD icon does not Make sure the external drive is on page 20. Disconnect and then re-connect the cable and then try accessing the drive again. The Virtual CD is not accessible when the drive is connected to the drive and to Tools, Preferences, and then File Filtering....
Troubleshooting and support Problem(s) Solution(s) The drive is not working properly and update the software/firmware, if necessary. Check to make sure it on. The computer does not recognize the drive. Check to make sure the drive is connected properly to the properly or there is working Check to make... The Virtual CD icon does not Make sure the external drive is on page 20. Disconnect and then re-connect the cable and then try accessing the drive again. The Virtual CD is not accessible when the drive is connected to the drive and to Tools, Preferences, and then File Filtering....
User's Guide for Desktop External Hard Drives
Page 28
... a USB cable (not an eSATA cable). 2. For faster performance, connect the drive to my computer the following "Device cannot start.Code (10)." 28 If you may need further assistance Problem(s) Solution(s) The Toshiba Drive Setup window does not appear when I leave my computer idle for help. Double-...click the Launch Setup icon. When I connect the drive to the operating system or the program you select the ...
... a USB cable (not an eSATA cable). 2. For faster performance, connect the drive to my computer the following "Device cannot start.Code (10)." 28 If you may need further assistance Problem(s) Solution(s) The Toshiba Drive Setup window does not appear when I leave my computer idle for help. Double-...click the Launch Setup icon. When I connect the drive to the operating system or the program you select the ...
User's Guide for Desktop External Hard Drives
Page 29
... you have: ❖ Your drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other product information, be sure to help , Toshiba offers a variety of a Toshiba dealer near you, see "Toshiba voice contact" in the problem along with the device for...
... you have: ❖ Your drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other product information, be sure to help , Toshiba offers a variety of a Toshiba dealer near you, see "Toshiba voice contact" in the problem along with the device for...