Help Guide
Page 4
Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to make a Bluetooth connection Distorted sound The Bluetooth wireless communication range is short, or the sound skips. One-touch connection (NFC) does nor work Unable to restore factory settings 4-730-318-11(2) Copyright 2018 Sony Corporation 4 The headset does not operate properly Cannot hear a person on a call. Bluetooth Pairing cannot be done.
Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to make a Bluetooth connection Distorted sound The Bluetooth wireless communication range is short, or the sound skips. One-touch connection (NFC) does nor work Unable to restore factory settings 4-730-318-11(2) Copyright 2018 Sony Corporation 4 The headset does not operate properly Cannot hear a person on a call. Bluetooth Pairing cannot be done.
Help Guide
Page 62
... Stereo Headset WI-SP500 Controlling the audio device (Bluetooth connection) If the Bluetooth device supports AVRCP, you operate as illustrated above, it on the headset. Press once during playback to the operating instructions supplied with your Bluetooth device. The functions available may not work at all. 4-730-318-11(2) Copyright 2018 Sony Corporation 62...
... Stereo Headset WI-SP500 Controlling the audio device (Bluetooth connection) If the Bluetooth device supports AVRCP, you operate as illustrated above, it on the headset. Press once during playback to the operating instructions supplied with your Bluetooth device. The functions available may not work at all. 4-730-318-11(2) Copyright 2018 Sony Corporation 62...
Help Guide
Page 71
... Google App cannot be activated from the headset depending on the Google App, such as apps which work with the Android smartphone, you say "OK Google" through the headset's microphone. Help Guide Wireless Stereo Headset WI-SP500 Using the voice assist function (Google App) By using the Google App feature that comes with... App. For details on the Google App, refer to operate the Android smartphone. 1 Set assistant and voice input settings on . 4-730-318-11(2) Copyright 2018 Sony Corporation 71
... Google App cannot be activated from the headset depending on the Google App, such as apps which work with the Android smartphone, you say "OK Google" through the headset's microphone. Help Guide Wireless Stereo Headset WI-SP500 Using the voice assist function (Google App) By using the Google App feature that comes with... App. For details on the Google App, refer to operate the Android smartphone. 1 Set assistant and voice input settings on . 4-730-318-11(2) Copyright 2018 Sony Corporation 71
Help Guide
Page 72
... even when the iPhone's [Allow "Hey Siri"] setting is on Siri, such as apps which work with iPhone, you will be activated when you say "Hey Siri" through the headset's microphone. ... to operate the iPhone. 1 Turn Siri on. For details on . 4-730-318-11(2) Copyright 2018 Sony Corporation 72 On iPhone, select [Settings] - [Siri] to turn Siri on Siri, refer to the ...press the button before Siri is deactivated. Note: For details on . Help Guide Wireless Stereo Headset WI-SP500 Using the voice assist function (Siri) By using Bluetooth connection and in standby or playing music, press...
... even when the iPhone's [Allow "Hey Siri"] setting is on Siri, such as apps which work with iPhone, you will be activated when you say "Hey Siri" through the headset's microphone. ... to operate the iPhone. 1 Turn Siri on. For details on . 4-730-318-11(2) Copyright 2018 Sony Corporation 72 On iPhone, select [Settings] - [Siri] to turn Siri on Siri, refer to the ...press the button before Siri is deactivated. Note: For details on . Help Guide Wireless Stereo Headset WI-SP500 Using the voice assist function (Siri) By using Bluetooth connection and in standby or playing music, press...
Help Guide
Page 73
...conform to start communications. Do not expose the headset to direct sunlight. When used , but security may not connect or work correctly, depending on the features or specifications of the device. Therefore, the image and sound may cause mild tingling in... occur, depending on the transmitting device. and be misaligned when viewing a movie or playing a game. Help Guide Wireless Stereo Headset WI-SP500 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of information during Bluetooth communications. Turn off this headset in a place exposed...
...conform to start communications. Do not expose the headset to direct sunlight. When used , but security may not connect or work correctly, depending on the features or specifications of the device. Therefore, the image and sound may cause mild tingling in... occur, depending on the transmitting device. and be misaligned when viewing a movie or playing a game. Help Guide Wireless Stereo Headset WI-SP500 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of information during Bluetooth communications. Turn off this headset in a place exposed...
Help Guide
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... 4-730-318-11(2) Copyright 2018 Sony Corporation 77 Related Topic Charging the headset Customer support websites Resetting the headset Initializing the headset to resolve some issues by charging the battery. The headset is reset automatically when the charging starts. Help Guide Wireless Stereo Headset WI-SP500 What can I do not work, consult your nearest...
... 4-730-318-11(2) Copyright 2018 Sony Corporation 77 Related Topic Charging the headset Customer support websites Resetting the headset Initializing the headset to resolve some issues by charging the battery. The headset is reset automatically when the charging starts. Help Guide Wireless Stereo Headset WI-SP500 What can I do not work, consult your nearest...
Help Guide
Page 88
Help Guide Wireless Stereo Headset WI-SP500 One-touch connection (NFC) does nor work Check that the NFC function of the smartphone is in a case, remove it. NFC reception sensitivity varies depending on . Finish charging first, and then make a ... because the headset cannot be turned on the smartphone. Related Topic One-touch connection (NFC) with a smartphone (Android 4.1 or later) 4-730-318-11(2) Copyright 2018 Sony Corporation 88
Help Guide Wireless Stereo Headset WI-SP500 One-touch connection (NFC) does nor work Check that the NFC function of the smartphone is in a case, remove it. NFC reception sensitivity varies depending on . Finish charging first, and then make a ... because the headset cannot be turned on the smartphone. Related Topic One-touch connection (NFC) with a smartphone (Android 4.1 or later) 4-730-318-11(2) Copyright 2018 Sony Corporation 88