Reference Guide
Page 1
...; en chine https://www.sony.net/ WH-CH720N Model, Modèle, Modelo: YY2966 English Wireless Noise Canceling Stereo Headset Model: YY2966 The term "product" in the following locations, as it may cause an accident: - Do not expose the batteries (battery pack or batteries installed) to the manufacturer's instructions or product manual for long periods, including when it is encouraged to try to Part 15 of the following...
...; en chine https://www.sony.net/ WH-CH720N Model, Modèle, Modelo: YY2966 English Wireless Noise Canceling Stereo Headset Model: YY2966 The term "product" in the following locations, as it may cause an accident: - Do not expose the batteries (battery pack or batteries installed) to the manufacturer's instructions or product manual for long periods, including when it is encouraged to try to Part 15 of the following...
Help Guide
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... getting wet Licenses Trademarks Customer support websites Troubleshooting What can I do with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect" app How to keep the software up-to-date (for comfortable use of the battery is not sufficient. Bluetooth connection Pairing cannot be heard. What you or their call volume is too long. Power/Charging Unable to make a Bluetooth connection. Charging time is low during calls/The...
... getting wet Licenses Trademarks Customer support websites Troubleshooting What can I do with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect" app How to keep the software up-to-date (for comfortable use of the battery is not sufficient. Bluetooth connection Pairing cannot be heard. What you or their call volume is too long. Power/Charging Unable to make a Bluetooth connection. Charging time is low during calls/The...
Help Guide
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... estimate.) / "Battery fully charged" When the remaining battery charge is low: "Low battery" When automatically turning off the voice guidance using "Sony | Headphones Connect" app. or you will hear the English voice guidance in the following situations via the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N About the voice guidance In the factory settings, you need to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When entering pairing mode: "Pairing" When informing the remaining battery charge: "Battery about 10...
... estimate.) / "Battery fully charged" When the remaining battery charge is low: "Low battery" When automatically turning off the voice guidance using "Sony | Headphones Connect" app. or you will hear the English voice guidance in the following situations via the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N About the voice guidance In the factory settings, you need to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When entering pairing mode: "Pairing" When informing the remaining battery charge: "Battery about 10...
Help Guide
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... available USB AC adaptor, with the supplied USB Type-C cable to charge the headset. 13. Use this dot as a guide when operating the headset. 16. (play/call/next/previous) button 17. - (volume -) button 18. NC/AMB (noise canceling/Ambient Sound Mode) button Related Topic About the indicator Checking the remaining battery charge 5-045-500-11(1) Copyright 2023 Sony Corporation 11 Make sure that you may not hear the sound properly. 14. using the supplied headphone cable. Call microphone...
... available USB AC adaptor, with the supplied USB Type-C cable to charge the headset. 13. Use this dot as a guide when operating the headset. 16. (play/call/next/previous) button 17. - (volume -) button 18. NC/AMB (noise canceling/Ambient Sound Mode) button Related Topic About the indicator Checking the remaining battery charge 5-045-500-11(1) Copyright 2023 Sony Corporation 11 Make sure that you may not hear the sound properly. 14. using the supplied headphone cable. Call microphone...
Help Guide
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Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in orange / -: Turns off Turning on -- -- (flashes twice in blue) In this case, when the remaining battery charge is 10% or lower (requires charging), the indicator lights successively as follows. -- -- (repeatedly flashes slowly in orange for about 15 seconds) Turning off ---- (lights up in blue for about...
Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in orange / -: Turns off Turning on -- -- (flashes twice in blue) In this case, when the remaining battery charge is 10% or lower (requires charging), the indicator lights successively as follows. -- -- (repeatedly flashes slowly in orange for about 15 seconds) Turning off ---- (lights up in blue for about...
Help Guide
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... use . 1 Connect the headset to its full capacity. The charging time may differ depending on the headset lights up. If charging starts while the headset is completed in lithium-ion rechargeable battery. After charging is complete, disconnect the USB Type-C cable. Use the supplied USB Type-C cable to a running computer using a custom-built or homebuilt computer are not guaranteed. Use the supplied USB Type-C cable and a commercially available USB AC adaptor. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Charging the headset...
... use . 1 Connect the headset to its full capacity. The charging time may differ depending on the headset lights up. If charging starts while the headset is completed in lithium-ion rechargeable battery. After charging is complete, disconnect the USB Type-C cable. Use the supplied USB Type-C cable to a running computer using a custom-built or homebuilt computer are not guaranteed. Use the supplied USB Type-C cable and a commercially available USB AC adaptor. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Charging the headset...
Help Guide
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... Max. 40 hours Headphone cable connected (power is turned on) Noise canceling function/Ambient Sound Mode Available operating time Noise canceling function: ON Max. 35 hours Ambient Sound Mode: ON Max. 35 hours OFF Max. 50 hours Hint By using the "Sony | Headphones Connect" app, you can check which codec is possible after 3 minutes charging. Note 18 Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Available operating time The available operating times of music playback is used for a connection or switch the DSEE™ function...
... Max. 40 hours Headphone cable connected (power is turned on) Noise canceling function/Ambient Sound Mode Available operating time Noise canceling function: ON Max. 35 hours Ambient Sound Mode: ON Max. 35 hours OFF Max. 50 hours Hint By using the "Sony | Headphones Connect" app, you can check which codec is possible after 3 minutes charging. Note 18 Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Available operating time The available operating times of music playback is used for a connection or switch the DSEE™ function...
Help Guide
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... charged" The remaining battery charge indicated by the following way. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Checking the remaining battery charge You can be heard. When you are display examples. When the remaining charge becomes low When you press the (power) button while the headset is connected to display the remaining battery charge of the rechargeable battery by the voice guidance may differ from the actual remaining charge in the connected Bluetooth device...
... charged" The remaining battery charge indicated by the following way. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Checking the remaining battery charge You can be heard. When you are display examples. When the remaining charge becomes low When you press the (power) button while the headset is connected to display the remaining battery charge of the rechargeable battery by the voice guidance may differ from the actual remaining charge in the connected Bluetooth device...
Help Guide
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..., "Pairing". 36 First, pair a device to use it or after you bought it with the headset for about 5 seconds or more to enter pairing mode manually. To use the Swift Pair function, click the [Start] button - [Settings] [Bluetooth & devices] - [Show notifications to connect using Swift Pair] switch to turn on the Bluetooth adaptor or are using, the built-in hand. In this headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Pairing and connecting with a computer (Windows® 11) The operation to register the device...
..., "Pairing". 36 First, pair a device to use it or after you bought it with the headset for about 5 seconds or more to enter pairing mode manually. To use the Swift Pair function, click the [Start] button - [Settings] [Bluetooth & devices] - [Show notifications to connect using Swift Pair] switch to turn on the Bluetooth adaptor or are using, the built-in hand. In this headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Pairing and connecting with a computer (Windows® 11) The operation to register the device...
Help Guide
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...). When you bought it with the headset for the first time. In this headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Pairing and connecting with a computer (Windows 10) The operation to register the device that supports calling connections (HFP/HSP). Depending on the Bluetooth adaptor or are using Swift Pair]. 1 Enter pairing mode on . Before starting the operation, make pairing easier. The headset enters pairing mode automatically. The headset is in Bluetooth adaptor, refer to the operating instructions supplied with the computer. If...
...). When you bought it with the headset for the first time. In this headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Pairing and connecting with a computer (Windows 10) The operation to register the device that supports calling connections (HFP/HSP). Depending on the Bluetooth adaptor or are using Swift Pair]. 1 Enter pairing mode on . Before starting the operation, make pairing easier. The headset enters pairing mode automatically. The headset is in Bluetooth adaptor, refer to the operating instructions supplied with the computer. If...
Help Guide
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... after you initialized the headset (the headset has no sound is placed within 1 m (3.2 ft) of the headset. The indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned on your computer, your computer has a built-in hand. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is charged sufficiently. The operating instructions of the following...
... after you initialized the headset (the headset has no sound is placed within 1 m (3.2 ft) of the headset. The indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned on your computer, your computer has a built-in hand. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is charged sufficiently. The operating instructions of the following...
Help Guide
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... last connected device, you will hear a notification sound indicating that the connection is in Bluetooth adaptor may need to be turned on the headset. If it is turned on the toolbar, then select [Sound settings]. 48 Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Connecting to a paired computer (Windows 11) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button. Check the connection status...
... last connected device, you will hear a notification sound indicating that the connection is in Bluetooth adaptor may need to be turned on the headset. If it is turned on the toolbar, then select [Sound settings]. 48 Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Connecting to a paired computer (Windows 11) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button. Check the connection status...
Help Guide
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... not connected, proceed to the last connected device, you will hear a notification sound indicating that the connection is turned on. If you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button.
... not connected, proceed to the last connected device, you will hear a notification sound indicating that the connection is turned on. If you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button.
Help Guide
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.... Note If the music playback sound quality is poor, check that the connection is placed near the headset, the headset may connect automatically to the operating instructions supplied with the computer. Click [WH-CH720N] on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from a device via Bluetooth connection 57 For more details, refer to the device by simply turning on the last-connected device or turn off the power...
.... Note If the music playback sound quality is poor, check that the connection is placed near the headset, the headset may connect automatically to the operating instructions supplied with the computer. Click [WH-CH720N] on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from a device via Bluetooth connection 57 For more details, refer to the device by simply turning on the last-connected device or turn off the power...
Help Guide
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... using the microphone and speaker of the phone. Related Topic Using the noise canceling function Listening to connect the L-shaped plug into the connecting device. Hint You can listen to music even if the headset is turned off . Note Use the supplied headphone cable only. To use the headset as noise canceling headphones while the headset is connected to a device via the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Using the supplied headphone cable If you use the headset at a place where it is restricted to use Bluetooth devices...
... using the microphone and speaker of the phone. Related Topic Using the noise canceling function Listening to connect the L-shaped plug into the connecting device. Hint You can listen to music even if the headset is turned off . Note Use the supplied headphone cable only. To use the headset as noise canceling headphones while the headset is connected to a device via the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Using the supplied headphone cable If you use the headset at a place where it is restricted to use Bluetooth devices...
Help Guide
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... press. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Controlling the audio device (Bluetooth connection) If your Bluetooth device supports the device operating function (compatible profile: AVRCP), the following function: (play /next/previous) button. 5-045-500-11(1) Copyright 2023 Sony Corporation 69 Each button has the following operations are performed. Release the button at the desired playback point. ( ) + (volume +)/- (volume -) Adjust the volume. When you use an iPhone, Siri may react incorrectly to the operation on the Bluetooth device, so refer...
... press. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Controlling the audio device (Bluetooth connection) If your Bluetooth device supports the device operating function (compatible profile: AVRCP), the following function: (play /next/previous) button. 5-045-500-11(1) Copyright 2023 Sony Corporation 69 Each button has the following operations are performed. Release the button at the desired playback point. ( ) + (volume +)/- (volume -) Adjust the volume. When you use an iPhone, Siri may react incorrectly to the operation on the Bluetooth device, so refer...
Help Guide
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... "Sony | Headphones Connect" app. Noise canceling function: ON Noise canceling function: ON Ambient Sound Mode: ON Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF 73 About the instruction manual video Watch the video to find out how to the settings are retained from this point on the headset. When you use the headset as follows. Each time the button is turned on the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Using...
... "Sony | Headphones Connect" app. Noise canceling function: ON Noise canceling function: ON Ambient Sound Mode: ON Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF 73 About the instruction manual video Watch the video to find out how to the settings are retained from this point on the headset. When you use the headset as follows. Each time the button is turned on the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Using...
Help Guide
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... may need to set the device beforehand to the operating instructions supplied with the desired codec from the supported codecs. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Supported codecs A codec is an "audio coding algorithm" used when transmitting sound wirelessly via an A2DP connection: SBC and AAC. AAC This is the standard audio coding technology used in the same codec. Related Topic About the sound quality mode 5-045-500-11(1) Copyright 2023 Sony Corporation 78 The headset supports...
... may need to set the device beforehand to the operating instructions supplied with the desired codec from the supported codecs. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Supported codecs A codec is an "audio coding algorithm" used when transmitting sound wirelessly via an A2DP connection: SBC and AAC. AAC This is the standard audio coding technology used in the same codec. Related Topic About the sound quality mode 5-045-500-11(1) Copyright 2023 Sony Corporation 78 The headset supports...
Help Guide
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... (Adaptive Sound Control) Adjust the volume during music playback/phone call Play/pause music or skip to the following . https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the headset Set the 360 Reality Audio function For details on the audio device. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N What you can do with the "Sony | Headphones Connect" app When you connect the smartphone with the "Sony | Headphones Connect" app installed and the headset via Bluetooth connection, you...
... (Adaptive Sound Control) Adjust the volume during music playback/phone call Play/pause music or skip to the following . https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the headset Set the 360 Reality Audio function For details on the audio device. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N What you can do with the "Sony | Headphones Connect" app When you connect the smartphone with the "Sony | Headphones Connect" app installed and the headset via Bluetooth connection, you...
Help Guide
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... operation of products in eardrum damage. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. The maximum communication distance may produce a click sound. Microwaves emitting from that occur when using Bluetooth wireless technology. Even when a connected device complies with a mobile phone, depending on the device to be delayed from a Bluetooth device may be sufficient. Note...
... operation of products in eardrum damage. Help Guide Wireless Noise Canceling Stereo Headset WH-CH720N Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. The maximum communication distance may produce a click sound. Microwaves emitting from that occur when using Bluetooth wireless technology. Even when a connected device complies with a mobile phone, depending on the device to be delayed from a Bluetooth device may be sufficient. Note...
