Reference Guide
Page 1
... batteries need to be used in wireless mode. You can radiate radio frequency energy and, if not installed and used in accordance with the image when viewing movies or playing games. • This product emits radio waves when used . • If the unit is recommended: "Low battery, please recharge headset" • When automatically turning off can be improved by the Bluetooth SIG, Inc. Operation is subject to low battery: "Please recharge headset...
... batteries need to be used in wireless mode. You can radiate radio frequency energy and, if not installed and used in accordance with the image when viewing movies or playing games. • This product emits radio waves when used . • If the unit is recommended: "Low battery, please recharge headset" • When automatically turning off can be improved by the Bluetooth SIG, Inc. Operation is subject to low battery: "Please recharge headset...
Help Guide
Page 3
... Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting Bluetooth connection (after use) Using the voice assist function Using the voice assist function (Google app) Using the voice assist function (Siri) Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to a computer. The headset cannot be charged even if connecting the headset to solve a problem? Charging cannot be done. 3 Sound No sound Low sound level Low sound quality Sound skips frequently. Charging time...
... Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting Bluetooth connection (after use) Using the voice assist function Using the voice assist function (Google app) Using the voice assist function (Siri) Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to a computer. The headset cannot be charged even if connecting the headset to solve a problem? Charging cannot be done. 3 Sound No sound Low sound level Low sound quality Sound skips frequently. Charging time...
Help Guide
Page 6
... pairing mode: "Bluetooth pairing" When establishing a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When informing the remaining battery charge: "Battery about XX %" (The "XX" value indicates the approximate remaining charge. Help Guide Wireless Stereo Headset WH-CH510 About the voice guidance You will hear the voice guidance in the following situations via the headset. When the headset is turned on: "Power on" When the headset is low: "Low battery, please recharge headset" When automatically turning off due to low battery...
... pairing mode: "Bluetooth pairing" When establishing a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When informing the remaining battery charge: "Battery about XX %" (The "XX" value indicates the approximate remaining charge. Help Guide Wireless Stereo Headset WH-CH510 About the voice guidance You will hear the voice guidance in the following situations via the headset. When the headset is turned on: "Power on" When the headset is low: "Low battery, please recharge headset" When automatically turning off due to low battery...
Help Guide
Page 10
... (repeatedly flashes quickly in blue) The not connected and connected status indications automatically turn off Turning on - (flashes twice in blue) In this case, when the remaining battery charge is performed. Other Initialization completed (flashes 4 times in blue) For details, see "Checking the remaining battery charge". Turning off (lights up in red) The indicator turns off after a period of time has passed. When the remaining battery charge becomes low, the indicator (red) starts flashing. Help Guide Wireless Stereo Headset WH-CH510 About the...
... (repeatedly flashes quickly in blue) The not connected and connected status indications automatically turn off Turning on - (flashes twice in blue) In this case, when the remaining battery charge is performed. Other Initialization completed (flashes 4 times in blue) For details, see "Checking the remaining battery charge". Turning off (lights up in red) The indicator turns off after a period of time has passed. When the remaining battery charge becomes low, the indicator (red) starts flashing. Help Guide Wireless Stereo Headset WH-CH510 About the...
Help Guide
Page 15
... remaining battery charge of an iPhone or iPod touch running iOS 9 or later. Please use it as a rough estimate. Help Guide Wireless Stereo Headset WH-CH510 Checking the remaining battery charge You can be displayed correctly. 15 The remaining charge which is turned on the screen of the rechargeable battery. For more details, refer to display the remaining battery charge of the headset where the paired Bluetooth device is connected to red. Please use it...
... remaining battery charge of an iPhone or iPod touch running iOS 9 or later. Please use it as a rough estimate. Help Guide Wireless Stereo Headset WH-CH510 Checking the remaining battery charge You can be displayed correctly. 15 The remaining charge which is turned on the screen of the rechargeable battery. For more details, refer to display the remaining battery charge of the headset where the paired Bluetooth device is connected to red. Please use it...
Help Guide
Page 21
... case, start the operation over from the Bluetooth device. If they are paired and connected with multiple devices, but can be called "Passcode", "PIN code", "PIN number", or "Password". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired Android smartphone Listening to pair them again. You will hear the voice guidance say, "Bluetooth connected". In this case, delete the pairing information for the headset has been deleted from step 1. If a new device is paired after use...
... case, start the operation over from the Bluetooth device. If they are paired and connected with multiple devices, but can be called "Passcode", "PIN code", "PIN number", or "Password". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired Android smartphone Listening to pair them again. You will hear the voice guidance say, "Bluetooth connected". In this case, delete the pairing information for the headset has been deleted from step 1. If a new device is paired after use...
Help Guide
Page 26
... 1 paired device at a time. 3. Touch the switch to the operating instructions supplied with multiple devices, but can be called "Passcode", "PIN code", "PIN number", or "Password". For more details, refer to turn on the display of the pairing information is required, input "0000". The headset can be paired with your iPhone. If Passkey (*) input is deleted. You will hear the voice guidance say, "Bluetooth connected". If they are paired and connected with...
... 1 paired device at a time. 3. Touch the switch to the operating instructions supplied with multiple devices, but can be called "Passcode", "PIN code", "PIN number", or "Password". For more details, refer to turn on the display of the pairing information is required, input "0000". The headset can be paired with your iPhone. If Passkey (*) input is deleted. You will hear the voice guidance say, "Bluetooth connected". If they are paired and connected with...
Help Guide
Page 29
... the headset, delete the headset pairing information on the headset. Note If the last-connected Bluetooth device is an example. Hint The operation above is placed near the headset, the headset may connect automatically to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-004-978-11(1) Copyright 2019 Sony Corporation 29 As for the operations on the last-connected device or turn off the power. 4 Touch [WH-CH510]. In that case, deactivate the Bluetooth function...
... the headset, delete the headset pairing information on the headset. Note If the last-connected Bluetooth device is an example. Hint The operation above is placed near the headset, the headset may connect automatically to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-004-978-11(1) Copyright 2019 Sony Corporation 29 As for the operations on the last-connected device or turn off the power. 4 Touch [WH-CH510]. In that case, deactivate the Bluetooth function...
Help Guide
Page 30
... (sleep) or hibernation mode. 3 Register the headset using , the built-in hand. Before starting the operation, make sure of the headset. In this headset. If you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Stereo Headset WH-CH510 Pairing and connecting with the computer. 1 Enter pairing mode on this case, proceed to register the device that you initialized the headset (the headset has no pairing information).
... (sleep) or hibernation mode. 3 Register the headset using , the built-in hand. Before starting the operation, make sure of the headset. In this headset. If you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Help Guide Wireless Stereo Headset WH-CH510 Pairing and connecting with the computer. 1 Enter pairing mode on this case, proceed to register the device that you initialized the headset (the headset has no pairing information).
Help Guide
Page 32
... headset turns off. When the headset is paired. If they are not connected, see "Initializing the headset to the operating instructions supplied with the computer. If [WH-CH510] does not appear on the display of step 3. * A Passkey may be paired with multiple devices, but can be called "Passcode", "PIN code", "PIN number", or "Password". For more details, refer to restore factory settings". To delete all Bluetooth pairing information, see "Connecting to 8 devices. The headset...
... headset turns off. When the headset is paired. If they are not connected, see "Initializing the headset to the operating instructions supplied with the computer. If [WH-CH510] does not appear on the display of step 3. * A Passkey may be paired with multiple devices, but can be called "Passcode", "PIN code", "PIN number", or "Password". For more details, refer to restore factory settings". To delete all Bluetooth pairing information, see "Connecting to 8 devices. The headset...
Help Guide
Page 33
... (blue) repeatedly flashes twice in a row. Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Enter pairing mode on . Help Guide Wireless Stereo Headset WH-CH510 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is in hand. Turn on standby (sleep) or hibernation mode. 3 Register the headset using a touch...
... (blue) repeatedly flashes twice in a row. Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Enter pairing mode on . Help Guide Wireless Stereo Headset WH-CH510 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is in hand. Turn on standby (sleep) or hibernation mode. 3 Register the headset using a touch...
Help Guide
Page 35
... deleted after use) Initializing the headset to the operating instructions supplied with up to restore factory settings". When the headset is overwritten with the information for the headset from the Bluetooth device. The headset can be called "Passcode", "PIN code", "PIN number", or "Password". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 8.1) Listening to music from the beginning of the pairing information is an example. If [WH-CH510] does...
... deleted after use) Initializing the headset to the operating instructions supplied with up to restore factory settings". When the headset is overwritten with the information for the headset from the Bluetooth device. The headset can be called "Passcode", "PIN code", "PIN number", or "Password". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 8.1) Listening to music from the beginning of the pairing information is an example. If [WH-CH510] does...
Help Guide
Page 36
... [Devices and Printers]. 2. First, pair a device to step 2. Turn on the headset when you pair the headset with a device for the first time after you bought it with the headset for about 7 seconds. When you initialized the headset (the headset has no pairing information). Help Guide Wireless Stereo Headset WH-CH510 Pairing and connecting with a computer (Windows 7) The operation to register the device that you do not know how to turn on the Bluetooth adaptor or are using...
... [Devices and Printers]. 2. First, pair a device to step 2. Turn on the headset when you pair the headset with a device for the first time after you bought it with the headset for about 7 seconds. When you initialized the headset (the headset has no pairing information). Help Guide Wireless Stereo Headset WH-CH510 Pairing and connecting with a computer (Windows 7) The operation to register the device that you do not know how to turn on the Bluetooth adaptor or are using...
Help Guide
Page 41
... a new device is paired after 8 devices are paired, there is overwritten with up to pair them again. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to music from the device and then pair them again, except in the following cases: Pairing information has been deleted after use) Initializing the headset to restore factory settings". The operation above is paired. In this case, start the operation over...
... a new device is paired after 8 devices are paired, there is overwritten with up to pair them again. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to music from the device and then pair them again, except in the following cases: Pairing information has been deleted after use) Initializing the headset to restore factory settings". The operation above is paired. In this case, start the operation over...
Help Guide
Page 45
Help Guide Wireless Stereo Headset WH-CH510 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the pop-up if the computer is not connected, proceed to step 3. 3 Select the headset using , the built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up menu. 3. Check that...
Help Guide Wireless Stereo Headset WH-CH510 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the pop-up if the computer is not connected, proceed to step 3. 3 Select the headset using , the built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up menu. 3. Check that...
Help Guide
Page 51
... the voice guidance say , "Bluetooth connected". Check that the indicator (blue) continues to step 3. 3 Select the headset using , the built-in Bluetooth adaptor may need to the ON mode. Select [ (System Preferences)] - [Bluetooth] from the button. Set the computer speaker to be turned on the computer. Help Guide Wireless Stereo Headset WH-CH510 Connecting to a paired computer (Mac) Compatible OS macOS (version 10.10 or later) Before starting the operation, make sure of the screen...
... the voice guidance say , "Bluetooth connected". Check that the indicator (blue) continues to step 3. 3 Select the headset using , the built-in Bluetooth adaptor may need to the ON mode. Select [ (System Preferences)] - [Bluetooth] from the button. Set the computer speaker to be turned on the computer. Help Guide Wireless Stereo Headset WH-CH510 Connecting to a paired computer (Mac) Compatible OS macOS (version 10.10 or later) Before starting the operation, make sure of the screen...
Help Guide
Page 59
Help Guide Wireless Stereo Headset WH-CH510 Connecting the headset to 2 Android smartphones (multipoint connection) Usually, when you did not uncheck in step 3. 7 Use the first smartphone to [WH-CH510]. To make a multipoint connection using 2 smartphones to use one for making phone calls, set up to connect to only one function by operating the smartphone. 1 Pair the headset with both the music playback function and the phone call function are connected to the headset with the headset. 3 On the...
Help Guide Wireless Stereo Headset WH-CH510 Connecting the headset to 2 Android smartphones (multipoint connection) Usually, when you did not uncheck in step 3. 7 Use the first smartphone to [WH-CH510]. To make a multipoint connection using 2 smartphones to use one for making phone calls, set up to connect to only one function by operating the smartphone. 1 Pair the headset with both the music playback function and the phone call function are connected to the headset with the headset. 3 On the...
Help Guide
Page 61
... Android smartphone and iPhone, respectively. 2 Use the smartphone to establish a Bluetooth connection with the function unchecked in step 3. Help Guide Wireless Stereo Headset WH-CH510 Connecting the headset to an Android smartphone and an iPhone (multipoint connection) Usually, when you connect the headset to the operating instructions supplied with the Android smartphone. the setting icon next to the headset, uncheck either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connecting only through media audio (A2DP) Touch [Settings] - [Device connection] - [Bluetooth...
... Android smartphone and iPhone, respectively. 2 Use the smartphone to establish a Bluetooth connection with the function unchecked in step 3. Help Guide Wireless Stereo Headset WH-CH510 Connecting the headset to an Android smartphone and an iPhone (multipoint connection) Usually, when you connect the headset to the operating instructions supplied with the Android smartphone. the setting icon next to the headset, uncheck either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connecting only through media audio (A2DP) Touch [Settings] - [Device connection] - [Bluetooth...
Help Guide
Page 68
... is an abbreviation for Subband Codec. Help Guide Wireless Stereo Headset WH-CH510 Supported codecs A codec is the standard audio coding technology used in Apple products such as iPhone that can provide a higher sound quality than that of SBC. 5-004-978-11(1) Copyright 2019 Sony Corporation 68 SBC This is mainly used in Bluetooth devices. All Bluetooth devices support SBC. AAC is an abbreviation for Advanced Audio Coding. The headset supports the following 2 codecs for music playback...
... is an abbreviation for Subband Codec. Help Guide Wireless Stereo Headset WH-CH510 Supported codecs A codec is the standard audio coding technology used in Apple products such as iPhone that can provide a higher sound quality than that of SBC. 5-004-978-11(1) Copyright 2019 Sony Corporation 68 SBC This is mainly used in Bluetooth devices. All Bluetooth devices support SBC. AAC is an abbreviation for Advanced Audio Coding. The headset supports the following 2 codecs for music playback...
Help Guide
Page 80
... playing games. When using Bluetooth wireless technology. Notes on the configured settings and other Bluetooth devices in your ears may occur depending on an airplane, follow flight crew directions regarding permissible use immediately and consult your ears or quickly pulling them against your ears. This is stored, as compliant. Other notes Do not subject the unit to perform hands-free talking on the phone, noise may cause the speaker...
... playing games. When using Bluetooth wireless technology. Notes on the configured settings and other Bluetooth devices in your ears may occur depending on an airplane, follow flight crew directions regarding permissible use immediately and consult your ears or quickly pulling them against your ears. This is stored, as compliant. Other notes Do not subject the unit to perform hands-free talking on the phone, noise may cause the speaker...
