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User Guide - Page 6
..., read the Safety Information carefully. Before Use > Finding More about Your VAIO Computer
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Finding More about Your VAIO Computer
This section provides support information about your VAIO computer.
1. An overview of components connection, set-up information, etc. ❑ Recovery, Backup and Troubleshooting Guide ❑ Safety Information - Printed Documentation
❑ Quick Start...
User Guide - Page 7
...documentation such as general and model specific user guide on the model you need.
Use my VAIO
Get assistance with your VAIO computer with Internet and wireless setup, security setup, personalizing your VAIO computer including support and troubleshooting information. To access VAIO User Guide, click Start , All Programs, and VAIO Manual. ❑ Help and Support - Get started with my VAIO...
User Guide - Page 10
..., data rescue, and any repair service you are looking for your VAIO computer. Sony Style store and get personalized service and support for at a U.S. Sony Style...Service & Support (available in USA only)
Make an appointment with the setup of your computer 4 The hardware component or the software program that is the last 7 digits of the problem
5. The serial number is causing the problem...
User Guide - Page 48
... Internet using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. See Using ...setups and modem configuration, see the manual that came with your ISP, you may be sure to take appropriate security measures to protect the computer against online threats.
For detailed instructions on the service...
User Guide - Page 73
... mode.
! To set the user password, you must first set two types of the power-on password will be prompted after you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. You can reset the user password at the BIOS setup screen by making...
User Guide - Page 81
...service/support center. The type of module and the amount of your computer may differ depending on a computer. ❑ You should not touch the connectors or open the memory module compartment cover. See the specifications to install... not install it yourself, if you are not familiar with upgrading memory on the model you purchased. Upgrading Your VAIO Computer >
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Upgrading Your ...
User Guide - Page 107
... pack not being installed properly. Turning off...Troubleshooting > Computer Operations
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Why doesn't my computer enter Sleep or Hibernate mode? If the Windows Security window appears, click Restart. 4 If this problem, turn off your computer and remove the battery pack. Then reinstall the battery pack to the computer. Remove the battery pack and contact an authorized Sony service/support...
User Guide - Page 115
... can manually activate ...installed properly. Remove the battery pack and contact an authorized Sony service/support center.
Check the settings on the VAIO Control Center. If you can enter Hibernate mode while running on battery power? To solve this problem, turn off your data frequently to the computer.
Then reinstall the battery pack to avoid losing data. Troubleshooting...
User Guide - Page 129
... tab. 4 Click to cancel the Enable bidirectional support check box. 5 Click OK. This disables the bidirectional communication...manual that came with your printer
for more information. ❑ If your printer is compatible with your printer, disabling the functions on your computer. ❑ You may need to install the printer driver software before you use your computer may
enable printing. Troubleshooting...
User Guide - Page 142
"AVCHD" is licensed by Sony Computer Science Laboratories, Inc. Features and specifications are not specified. Trademarks >
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"PlaceEngine" was developed by Koozyt, Inc. All other trademarks are trademarks of their respective owners. All other names of systems, products, and services are trademarks of Panasonic Corporation and Sony Corporation. "TransferJet" and the "...
Safety Information - Page 2
... the model and serial numbers in the space provided here, and keep in part without ...GUIDE WILL BE UNINTERRUPTED OR ERROR-FREE. Use of such software is prohibited. Reproduction in whole or in a secure location. Software specifications are located on the bottom, the back panel, or inside the battery compartment of your Sony Service Center. PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL...
Safety Information - Page 13
...Myers, FL 33913, USA or find Sony Customer Service on the Web site at: http://esupport.sony.com/EN/VAIO/ for customers in USA or http://www.sony.ca/support/ for customers in USA
Regulatory Information
If you...: (For FCC-related matters only.)
858-942-2230
This device complies with Part 15 of Conformity
Trade Name:
SONY
Model No.:
PCG-31311L
Responsible Party:
Sony Electronics Inc.
Troubleshooting Guide - Page 1
... name and a password.
If Windows does...Create the Recovery Media immediately after setup.
4-272-832-11 (1) ...instructions. Recovery, Backup and Troubleshooting Guide
Please create your Recovery Media immediately after the computer is a recovery area?
There are using VAIO Update.
2 If you create Recovery Media (optical discs) on
the model...
download and install the latest updates using the...
Troubleshooting Guide - Page 2
...problem, turn on password, contact an authorized Sony service/support center. Remove the battery pack and contact an authorized Sony service/support center. A message appears notifying of either incompatibility or improper installation...When using VAIO Update.
Try other reliable media. To find the nearest center or agent, see the onscreen User Guide.
If the problem persists, it...
Startup Guide - Page 2
... cable connected to your model.
1 Slide the battery LOCK switch to launch the software.
AC Adapter Do not put stress on
5 Locate VAIO Manual
What to do next
AC adapter
Power cord Battery pack
The illustrations in this sheet) Recovery, Backup and
Troubleshooting Guide Safety Information
Help and Support is turned on or...
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