MX-C303W | MX-C304W Troubleshooting Guide
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.... 22 9 Is the connected USB device recognized correctly? Are you using a USB memory device with the machine? Was the administrator password changed from the factory default 22 setting? Are there a number of more than 32 GB? Is the brightness properly adjusted? Did Auto Clear activate? General Problems...SETTING TO ITS ORGINAL STATE I DON'T KNOW HOW TO ADJUST THE TIME THE MACHINE ENTERS ENERGY SAVE MODE I FORGOT THE ADMINISTRATOR PASSWORD I DON'T KNOW WHOM TO CONTACT FOR MAINTENANCE AND SERVICE Check Is the USB device compatible with a capacity of jobs waiting to be ...
.... 22 9 Is the connected USB device recognized correctly? Are you using a USB memory device with the machine? Was the administrator password changed from the factory default 22 setting? Are there a number of more than 32 GB? Is the brightness properly adjusted? Did Auto Clear activate? General Problems...SETTING TO ITS ORGINAL STATE I DON'T KNOW HOW TO ADJUST THE TIME THE MACHINE ENTERS ENERGY SAVE MODE I FORGOT THE ADMINISTRATOR PASSWORD I DON'T KNOW WHOM TO CONTACT FOR MAINTENANCE AND SERVICE Check Is the USB device compatible with a capacity of jobs waiting to be ...
MX-C303W | MX-C304W Troubleshooting Guide
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....) "Settings (administrator)" → [System Settings] → [Authentication Settings] → [Default Settings] → [A Warning when Login Fails] ■ Check with your dealer or nearest SHARP Service Department, inform them of each mode (copy, print, image send, and document filing)? ! Is... warning will be displayed and user authentication operation will lock for 5 minutes. (If you are the administrator, tap the [Administrator Password] key, log in as instructed by the message in each mode ([Feeding Approved Job]). PRINTING IS NOT POSSIBLE OR STOPS DURING A...
....) "Settings (administrator)" → [System Settings] → [Authentication Settings] → [Default Settings] → [A Warning when Login Fails] ■ Check with your dealer or nearest SHARP Service Department, inform them of each mode (copy, print, image send, and document filing)? ! Is... warning will be displayed and user authentication operation will lock for 5 minutes. (If you are the administrator, tap the [Administrator Password] key, log in as instructed by the message in each mode ([Feeding Approved Job]). PRINTING IS NOT POSSIBLE OR STOPS DURING A...
MX-C303W | MX-C304W Troubleshooting Guide
Page 22
General Problems ? Solution ■ Contact your dealer or nearest SHARP Service Department. I FORGOT THE ADMINISTRATOR PASSWORD Check Was the administrator password changed from the factory default setting? ! After changing the password, take special care to remember it. ? Set the time the machine enters Preheat Mode. ... Setting] → [Auto Power Shut-Off] → [Auto Power Shut-Off Timer] ? For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Energy Save settings of setting mode. Solution ■ Contact your dealer ...
General Problems ? Solution ■ Contact your dealer or nearest SHARP Service Department. I FORGOT THE ADMINISTRATOR PASSWORD Check Was the administrator password changed from the factory default setting? ! After changing the password, take special care to remember it. ? Set the time the machine enters Preheat Mode. ... Setting] → [Auto Power Shut-Off] → [Auto Power Shut-Off Timer] ? For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Energy Save settings of setting mode. Solution ■ Contact your dealer ...
MX-C303W | MX-C304W Troubleshooting Guide
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Is [Default Address Setting] enabled in the transmission? Are Internet fax addresses included in the setting mode? Is the compression ratio too high? Did you can be ... the following types of originals? Is the original scan size setting smaller than the actual original size? Was the color mode set to enter your password? Is the resolution setting too high? Problem TRANSMISSION DOES NOT TAKE PLACE AUTO SELECTION OF THE COLOR MODE DOES NOT TAKE PLACE CORRECTLY THE RECEIVED...
Is [Default Address Setting] enabled in the transmission? Are Internet fax addresses included in the setting mode? Is the compression ratio too high? Did you can be ... the following types of originals? Is the original scan size setting smaller than the actual original size? Was the color mode set to enter your password? Is the resolution setting too high? Problem TRANSMISSION DOES NOT TAKE PLACE AUTO SELECTION OF THE COLOR MODE DOES NOT TAKE PLACE CORRECTLY THE RECEIVED...
MX-C303W | MX-C304W Panel Guide
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...Scan Operation Enlarge Guide Display Mode Settings Total Count LCD Control Job Status The items that appear on the Web page. Enter your password. CA OK 3 Configure the settings. 29 Touch Panel Operation GENERAL PROCEDURE FOR USING U/I CUSTOMIZE To change the home screen or shortcut...(page 35) ► CHANGING A SHORTCUT KEY (page 37) ► MOVING A SHORTCUT KEY (page 42) ► RETURNING THE SHORTCUT KEYS TO THE FACTORY DEFAULT STATE (page 44) • [MFP Display Pattern Setting] ► SELECTING A MFP DISPLAY PATTERN FOR THE HOME SCREEN (page 48) • [Change Text ...
...Scan Operation Enlarge Guide Display Mode Settings Total Count LCD Control Job Status The items that appear on the Web page. Enter your password. CA OK 3 Configure the settings. 29 Touch Panel Operation GENERAL PROCEDURE FOR USING U/I CUSTOMIZE To change the home screen or shortcut...(page 35) ► CHANGING A SHORTCUT KEY (page 37) ► MOVING A SHORTCUT KEY (page 42) ► RETURNING THE SHORTCUT KEYS TO THE FACTORY DEFAULT STATE (page 44) • [MFP Display Pattern Setting] ► SELECTING A MFP DISPLAY PATTERN FOR THE HOME SCREEN (page 48) • [Change Text ...
MX-C303W | MX-C304W Panel Guide
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...Web page, click the [System Settings] tab → [Home Screen Settings]. If you did not perform user authentication, you must enter the administrator password. 3 Configure the settings. 30 Touch Panel Operation 4 PC Scan Print from USB Memory Exit Home Edit Mode Return Key Layout to access the Web ...server. In the factory default state, you must enter your user password after clicking [Home Screen Settings]. Some settings may require that you enter your Web browser to The...
...Web page, click the [System Settings] tab → [Home Screen Settings]. If you did not perform user authentication, you must enter the administrator password. 3 Configure the settings. 30 Touch Panel Operation 4 PC Scan Print from USB Memory Exit Home Edit Mode Return Key Layout to access the Web ...server. In the factory default state, you must enter your user password after clicking [Home Screen Settings]. Some settings may require that you enter your Web browser to The...
MX-C303W | MX-C304W Cloud Connect Guide
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..., and the file name of addresses to search for addresses in the address book. • If set [Default Address Setting] in "Settings (administrator)" → [System Settings] → [Image Send Settings] → [Default Address Setting] and the recipient address is an E-mail address, the address is selected when the connector is ... the machine and the URL of the account that you want to open the Gmail or Exchange login screen, and enter the user name and password of that are displayed, tap . Tap the [Switch Accounts] key to find in the text box and tap [Search Start]. Enter the...
..., and the file name of addresses to search for addresses in the address book. • If set [Default Address Setting] in "Settings (administrator)" → [System Settings] → [Image Send Settings] → [Default Address Setting] and the recipient address is an E-mail address, the address is selected when the connector is ... the machine and the URL of the account that you want to open the Gmail or Exchange login screen, and enter the user name and password of that are displayed, tap . Tap the [Switch Accounts] key to find in the text box and tap [Search Start]. Enter the...
MX-C303W | MX-C304W Address Book Manual
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Cancel and Return Tap the entry field to select a default address. 10 To change the search target, tap select [Name] or [Address]. To check address ... 5 Enter Initials Item Name Target Search Start Enter Initial and press Enter key of each address type is set as the default address. If no address has the checkbox next to it selected, a confirmation screen will appear asking you if you want to..., and tap the key. If an authentication screen appears, enter your user name and password, and tap the [OK] key. You can 6 Select one address from the list of servers.
Cancel and Return Tap the entry field to select a default address. 10 To change the search target, tap select [Name] or [Address]. To check address ... 5 Enter Initials Item Name Target Search Start Enter Initial and press Enter key of each address type is set as the default address. If no address has the checkbox next to it selected, a confirmation screen will appear asking you if you want to..., and tap the key. If an authentication screen appears, enter your user name and password, and tap the [OK] key. You can 6 Select one address from the list of servers.
MX-C303W | MX-C304W Address Book Manual
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...e-mail from specific addresses, enter the specified specific e-mail address in the fax number entry field. Enter the password associated with the entered user name. Compression Mode Set as Default used for saving color/grayscale images. To search for a fax number stored as a global address, click this... the receiving machine in the address entry field. Color/Grayscale: Select the compression format used FTP FTP Address File Type* Directory User Name Password Enable SSL Description To store a new fax number, select [New Address] and enter the fax number in the [Direct SMTP Address] ...
...e-mail from specific addresses, enter the specified specific e-mail address in the fax number entry field. Enter the password associated with the entered user name. Compression Mode Set as Default used for saving color/grayscale images. To search for a fax number stored as a global address, click this... the receiving machine in the address entry field. Color/Grayscale: Select the compression format used FTP FTP Address File Type* Directory User Name Password Enable SSL Description To store a new fax number, select [New Address] and enter the fax number in the [Direct SMTP Address] ...
MX-C303W | MX-C304W Address Book Manual
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.... Black & white: Select the compression format used for transmission. To enhance black text when scanning, select "Bk Letter Emphasis". The factory default names are "Category 1" to be used for a scanned image. Enter the port of use. File Type* Select the file format used...be used for saving color/grayscale images. User Name Enter a user name in the hyperlink to encrypt data before transmission. Password Enter the password associated with the entered user name. Color/Grayscale: Select the compression format used for greater ease of the destination computer. ...
.... Black & white: Select the compression format used for transmission. To enhance black text when scanning, select "Bk Letter Emphasis". The factory default names are "Category 1" to be used for a scanned image. Enter the port of use. File Type* Select the file format used...be used for saving color/grayscale images. User Name Enter a user name in the hyperlink to encrypt data before transmission. Password Enter the password associated with the entered user name. Color/Grayscale: Select the compression format used for greater ease of the destination computer. ...
MX-C303W | MX-C304W Quick Start Manual
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...List for User List for user authentication. 5 Start a Web browser on your computer. Please ask the administrator of the machine for the password that is required for Administrator User Control System Settings Status > Network Status TCP/IP TCP/IP: IPv4 Settings: DHCP: IPv4 Address: Subnet Mask...: Default Gateway: IPv6 Settings: Enable Enable xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx Administrator Login Scroll the screen down ...
...List for User List for user authentication. 5 Start a Web browser on your computer. Please ask the administrator of the machine for the password that is required for Administrator User Control System Settings Status > Network Status TCP/IP TCP/IP: IPv4 Settings: DHCP: IPv4 Address: Subnet Mask...: Default Gateway: IPv6 Settings: Enable Enable xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx Administrator Login Scroll the screen down ...
MX-C303W | MX-C304W Quick Start Manual
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.... AUTHENTICATION BY QUICK AUTHENTICATION This can only be used to log in the factory default settings. CA OK User Authentication Enter login name and password. Easy Scan HDD File retrieve Address Book Address Fax Number Exposure Auto Resolution Original Standard...the machine, log out. ABOUT AUTHENTICATION METHODS There are three user authentication methods: authentication by user number, authentication by login name / password, and authentication by quick authentication. Ask the system administrator of the LDAP server. User Authentication Enter your user number. 1 23 ...
.... AUTHENTICATION BY QUICK AUTHENTICATION This can only be used to log in the factory default settings. CA OK User Authentication Enter login name and password. Easy Scan HDD File retrieve Address Book Address Fax Number Exposure Auto Resolution Original Standard...the machine, log out. ABOUT AUTHENTICATION METHODS There are three user authentication methods: authentication by user number, authentication by login name / password, and authentication by quick authentication. Ask the system administrator of the LDAP server. User Authentication Enter your user number. 1 23 ...
MX-C303W | MX-C304W User Manual
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...; Toner Save Mode 1-30 USER AUTHENTICATION 1-31 • AUTHENTICATION BY USER NUMBER . . . . . 1-31 • AUTHENTICATION BY LOGIN NAME/PASSWORD 1-33 • QUICK AUTHENTICATION 1-36 User Control 1-39 • User List 1-39 • Default Settings 1-43 • Administration Settings 1-47 • Actions when the user is authenticated 1-48 • Card Reader Settings 1-49...
...; Toner Save Mode 1-30 USER AUTHENTICATION 1-31 • AUTHENTICATION BY USER NUMBER . . . . . 1-31 • AUTHENTICATION BY LOGIN NAME/PASSWORD 1-33 • QUICK AUTHENTICATION 1-36 User Control 1-39 • User List 1-39 • Default Settings 1-43 • Administration Settings 1-47 • Actions when the user is authenticated 1-48 • Card Reader Settings 1-49...
MX-C303W | MX-C304W User Manual
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...that you need to you. • To set [A Warning when Login Fails]: In "Settings (administrator)", select [System Settings] → [Authentication Settings] → [Default Settings] → [A Warning when Login Fails]. • To store a user name: In "Settings (administrator)", select [User Control] → [User Settings] ...Login Name Touch to input Log-in Name E-mail Address Touch to input E-mail Address Password Touch to Input Password Auth to log in using a login name and password received from the administrator of the machine or the administrator of the machine for five minutes ...
...that you need to you. • To set [A Warning when Login Fails]: In "Settings (administrator)", select [System Settings] → [Authentication Settings] → [Default Settings] → [A Warning when Login Fails]. • To store a user name: In "Settings (administrator)", select [User Control] → [User Settings] ...Login Name Touch to input Log-in Name E-mail Address Touch to input E-mail Address Password Touch to Input Password Auth to log in using a login name and password received from the administrator of the machine or the administrator of the machine for five minutes ...
MX-C303W | MX-C304W User Manual
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...Mode Usage status Scanner(B&W) Scanner(Color) Internet Fax Fax : used after login: In "Settings (administrator)", disable [System Settings] → [Authentication Settings] → [Default Settings] → [Display Usage Status after Login]. • To change the message display time: In "Settings" (administrator)", select [System Settings] → [... Super Fine Original Logout Administrator Job Build Slow Scan Mode Mixed Size Orig. Mixed Size Orig. Login Name Password Auth to log out, tap [Logout]. 1-35 BEFORE USING THE MACHINE►BEFORE USING THE MACHINE 3 User Authentication Enter ...
...Mode Usage status Scanner(B&W) Scanner(Color) Internet Fax Fax : used after login: In "Settings (administrator)", disable [System Settings] → [Authentication Settings] → [Default Settings] → [Display Usage Status after Login]. • To change the message display time: In "Settings" (administrator)", select [System Settings] → [... Super Fine Original Logout Administrator Job Build Slow Scan Mode Mixed Size Orig. Mixed Size Orig. Login Name Password Auth to log out, tap [Logout]. 1-35 BEFORE USING THE MACHINE►BEFORE USING THE MACHINE 3 User Authentication Enter ...
MX-C303W | MX-C304W User Manual
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...page authentication and authentication from a printer driver, enter Login Name/Password to 20 users can be used . To use quick authentication In "Settings (administrator)", enable [System Settings] → [Authentication Settings] → [Default Settings] → [Enable Quick Login]. Register users with quick... Status Tap the position you . See step 3 when editing. 1-36 For the authentication server settings, set "Login Name/Password". To use web page authentication and authentication from a printer driver cannot be used . This switches to the user information edit...
...page authentication and authentication from a printer driver, enter Login Name/Password to 20 users can be used . To use quick authentication In "Settings (administrator)", enable [System Settings] → [Authentication Settings] → [Default Settings] → [Enable Quick Login]. Register users with quick... Status Tap the position you . See step 3 when editing. 1-36 For the authentication server settings, set "Login Name/Password". To use web page authentication and authentication from a printer driver cannot be used . This switches to the user information edit...
MX-C303W | MX-C304W User Manual
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... No - User Name Admin System Administrator Users Device Account Other User Login Name admin sysadmin users device account Other PIN Code/Password (See "Start Guide.")*1 sysadmin*1 users*1 device account*1 - Color Prohibited Authority*1 Guest*1 1-40 My Folder No Main Folder... Login Locally Pages Limit Group Unlimited*1 Authority Group*2 Favorite Operation Group Admin System Administrator Authority*1 Following the System Settings*1 Default Billing Code Not Set*1 *1 Items that is not stored in the machine is entered directly. (This cannot be selected...
... No - User Name Admin System Administrator Users Device Account Other User Login Name admin sysadmin users device account Other PIN Code/Password (See "Start Guide.")*1 sysadmin*1 users*1 device account*1 - Color Prohibited Authority*1 Guest*1 1-40 My Folder No Main Folder... Login Locally Pages Limit Group Unlimited*1 Authority Group*2 Favorite Operation Group Admin System Administrator Authority*1 Following the System Settings*1 Default Billing Code Not Set*1 *1 Items that is not stored in the machine is entered directly. (This cannot be selected...
MX-C303W | MX-C304W User Manual
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...when authentication by selecting one of 1 to be stored. The factory default setting is [Not Set]. The factory default setting is [Unlimited]. Enter a maximum of 255 numeric digits for the password for document filing as those used for home directory path authentication. The...index names are the same as the dedicate user folder (or My Folder). Password Change Password Authentication Settings*1 Authentication Server Organization/Group Pages Limit Group Authority Group Favorite Operation Group Default Billing Code My Folder Enter a maximum of 127 full-width/half-width characters...
...when authentication by selecting one of 1 to be stored. The factory default setting is [Not Set]. The factory default setting is [Unlimited]. Enter a maximum of 255 numeric digits for the password for document filing as those used for home directory path authentication. The...index names are the same as the dedicate user folder (or My Folder). Password Change Password Authentication Settings*1 Authentication Server Organization/Group Pages Limit Group Authority Group Favorite Operation Group Default Billing Code My Folder Enter a maximum of 127 full-width/half-width characters...
MX-C303W | MX-C304W User Manual
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..., network authentication cannot be used as a non-registered user, the factory default user authority will vary depending on the selected authentication method. When using a login name and password. Authenticate a User by User Number Only Use this option for network authentication..., your user information is acquired from the authentication server. Authentication Method Setting This selects the authentication method. PIN Code/Password - Authentication Server Network Authentication E-mail Address My Folder Pages Limit Group Authority Group When Access Control is enabled, this...
..., network authentication cannot be used as a non-registered user, the factory default user authority will vary depending on the selected authentication method. When using a login name and password. Authenticate a User by User Number Only Use this option for network authentication..., your user information is acquired from the authentication server. Authentication Method Setting This selects the authentication method. PIN Code/Password - Authentication Server Network Authentication E-mail Address My Folder Pages Limit Group Authority Group When Access Control is enabled, this...
MX-C303W | MX-C304W User Manual
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... screen and require login in order to add, edit or delete the destination. To restart the machine, see "Start Guide".) 7-100 Change Password The administrator password can be entered. (For the default password, see "TURNING ON THE POWER (page 1-9)". Your setting is made valid only when the machine is turned On again. • The...
... screen and require login in order to add, edit or delete the destination. To restart the machine, see "Start Guide".) 7-100 Change Password The administrator password can be entered. (For the default password, see "TURNING ON THE POWER (page 1-9)". Your setting is made valid only when the machine is turned On again. • The...