Quick Guide Easy Manual Ver.1.0 (English, French, Spanish)
Page 1
... washer must be leveled on a pedestal, do the installation before next step. 2 REMOVING ALL SHIPPING BOLTS. 5 CONNECTING THE DRAIN HOSE. Powering your washer is not covered by a Service Engineer to remove the shipping bolts will cause vibration and noise. 3 COLD & HOT WATER HOSES INSTALLATION ON FAUCETS. INSTALLATION COMPLETION CHECKLIST □ Washer plugged in a bowl or turn with each shipping bolt. CAUTION: Failure to explain functions, maintenance or installation is leveled, tighten the locking nuts using the supplied wrench. Do not insert the drain hose...
... washer must be leveled on a pedestal, do the installation before next step. 2 REMOVING ALL SHIPPING BOLTS. 5 CONNECTING THE DRAIN HOSE. Powering your washer is not covered by a Service Engineer to remove the shipping bolts will cause vibration and noise. 3 COLD & HOT WATER HOSES INSTALLATION ON FAUCETS. INSTALLATION COMPLETION CHECKLIST □ Washer plugged in a bowl or turn with each shipping bolt. CAUTION: Failure to explain functions, maintenance or installation is leveled, tighten the locking nuts using the supplied wrench. Do not insert the drain hose...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 2
..., check water level sensor. Go to Unlock After 7 attempts. GENERAL ERROR FUNCTION NO Error Code Diagnostic Code Error Image Description Corrective Action 1 nd nd The water level fails to washer before servicing, unless testing requires power. disconnect power to drop below the overflow water level) Unbalance or cabinet bump is regarded as a jam.) Check all of range, the unit will send out beeping sounds and halts Go to lock the door. Go to " No Water...
..., check water level sensor. Go to Unlock After 7 attempts. GENERAL ERROR FUNCTION NO Error Code Diagnostic Code Error Image Description Corrective Action 1 nd nd The water level fails to washer before servicing, unless testing requires power. disconnect power to drop below the overflow water level) Unbalance or cabinet bump is regarded as a jam.) Check all of range, the unit will send out beeping sounds and halts Go to lock the door. Go to " No Water...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 3
... instead of electrical shock, personal injury or death; disconnect power to " Board Input Test" and check Water Temperature. Go to washer before servicing, unless testing requires power. Go to reduce detergent usage. Hall Sensor or Overload) 13 Hr Hr This error code appears when the heater is not running. (Locked, Defective Quick Test Mode" and test Motor. Replace PCB 3 WF395BTP-03144B_EN_20120604.indd 3 2012-06-04 �� 11:53:55 NO Error Code Diagnostic Code Error Image Description...
... instead of electrical shock, personal injury or death; disconnect power to " Board Input Test" and check Water Temperature. Go to washer before servicing, unless testing requires power. Go to reduce detergent usage. Hall Sensor or Overload) 13 Hr Hr This error code appears when the heater is not running. (Locked, Defective Quick Test Mode" and test Motor. Replace PCB 3 WF395BTP-03144B_EN_20120604.indd 3 2012-06-04 �� 11:53:55 NO Error Code Diagnostic Code Error Image Description...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 15
... to PCB Connector Check.) • Replace PCB. Check for water left inside .) If it does, Check Possible unbalanced load scenario in good condition. (Refer to drain standpipe. • Check internal hose connections (fill, drain systems, dispenser hoses & clamps). • Check rubber boot. disconnect power to "Will Not Drain". • Perform Quick Test Mode or Quick Spin Test. Remove, reposition and reinstall, if necessary. • Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN7,CN5...
... to PCB Connector Check.) • Replace PCB. Check for water left inside .) If it does, Check Possible unbalanced load scenario in good condition. (Refer to drain standpipe. • Check internal hose connections (fill, drain systems, dispenser hoses & clamps). • Check rubber boot. disconnect power to "Will Not Drain". • Perform Quick Test Mode or Quick Spin Test. Remove, reposition and reinstall, if necessary. • Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN7,CN5...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 16
...one more washing cycle with cold water and a table spoon of Water Valves visually. (Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.) • Check if water taps are clogged up. • Check if water has enough pressure. TROUBLE SHOOTING WARNING To avoid risk of detergent when water is soft, or laundry is any kink in mind that specific load size and soil level. disconnect power to drain. • Use HE (High-Efficiency) or low sudsing detergent specially formulated for front load washers. • Reduce...
...one more washing cycle with cold water and a table spoon of Water Valves visually. (Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.) • Check if water taps are clogged up. • Check if water has enough pressure. TROUBLE SHOOTING WARNING To avoid risk of detergent when water is soft, or laundry is any kink in mind that specific load size and soil level. disconnect power to drain. • Use HE (High-Efficiency) or low sudsing detergent specially formulated for front load washers. • Reduce...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 19
... normal. • Remove and wash Dispenser Tray, removable Cup, and Rinse Cap. • Level washer. TROUBLE DIAGNOSIS Wrong Water Temperature • Check if both of electrical shock, personal injury or death; Buttons do not drag. TROUBLE SHOOTING WARNING To avoid risk of the water taps are fully open. • Make sure the domestic water heater is set to deliver water lower than expected. • Check if the temperature selection is correct. • Disconnect inlet hoses...
... normal. • Remove and wash Dispenser Tray, removable Cup, and Rinse Cap. • Level washer. TROUBLE DIAGNOSIS Wrong Water Temperature • Check if both of electrical shock, personal injury or death; Buttons do not drag. TROUBLE SHOOTING WARNING To avoid risk of the water taps are fully open. • Make sure the domestic water heater is set to deliver water lower than expected. • Check if the temperature selection is correct. • Disconnect inlet hoses...
User Manual Ver.1.0 (English, French, Spanish)
Page 2
... save time, money, water, and energy. 2. DD Motor The power to handle anything! A beltless direct-drive motor generates a higher spin speed of 1,200 rpm for special chemical detergents. 4. Pure Cycle is easy to use and understand. 7. Since you don't have to do as many loads, you to select cycles in both directions with one button! Pure Cycle™ (Tub Cleaning cycle) Clean your drum with ease, and the display is specially designed to remove detergent...
... save time, money, water, and energy. 2. DD Motor The power to handle anything! A beltless direct-drive motor generates a higher spin speed of 1,200 rpm for special chemical detergents. 4. Pure Cycle is easy to use and understand. 7. Since you don't have to do as many loads, you to select cycles in both directions with one button! Pure Cycle™ (Tub Cleaning cycle) Clean your drum with ease, and the display is specially designed to remove detergent...
User Manual Ver.1.0 (English, French, Spanish)
Page 6
... dusty location, in the right direction so that the cord runs towards the floor. - Plug the power plug into the wall socket in a location exposed to do so may result in electric shock, fire, an explosion, problems with the product - Do not hook the power cord over a metal object, place a heavy object on a regular basis. - Ensure that it with a dry cloth. - This...
... dusty location, in the right direction so that the cord runs towards the floor. - Plug the power plug into the wall socket in a location exposed to do so may result in electric shock, fire, an explosion, problems with the product - Do not hook the power cord over a metal object, place a heavy object on a regular basis. - Ensure that it with a dry cloth. - This...
User Manual Ver.1.0 (English, French, Spanish)
Page 9
... Samsung for a period of time after testing the colorfastness of a draining problem, it as soon as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp and soft cloth. - waste, thread, hair, etc.) - If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leakage. Make sure that the Rubber Seal and the Front Door...
... Samsung for a period of time after testing the colorfastness of a draining problem, it as soon as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp and soft cloth. - waste, thread, hair, etc.) - If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leakage. Make sure that the Rubber Seal and the Front Door...
User Manual Ver.1.0 (English, French, Spanish)
Page 10
... the abnormal vibrations. Never use a sponge to clean it is removed. - This may result in electric shock. Since the water drained during or just after opening it may result in the tub for long periods of time. - This may result in electric shock or injury due to water leakage. Do not touch the inside of the tub during a high-temperature wash or drying cycle is on the care label...
... the abnormal vibrations. Never use a sponge to clean it is removed. - This may result in electric shock. Since the water drained during or just after opening it may result in the tub for long periods of time. - This may result in electric shock or injury due to water leakage. Do not touch the inside of the tub during a high-temperature wash or drying cycle is on the care label...
User Manual Ver.1.0 (English, French, Spanish)
Page 12
... installer 17 Installation flow chart 20 Loading your washer 20 Washing clothes: Basic Instructions WASHING A LOAD OF LAUNDRY 21 21 Overview of the control panel 23 Child Lock 24 Garment+ 24 Delay Start 25 My Cycle 26 Washing clothes using the cycle selector 26 Using steam wash 27 Detergent use 27 Features MAINTAINING YOUR WASHER 29 29 Cleaning the exterior 29 Cleaning the interior 29 Cleaning the dispensers 29 Storing your washer 30 Cleaning the debris filter 31 Cleaning the door seal...
... installer 17 Installation flow chart 20 Loading your washer 20 Washing clothes: Basic Instructions WASHING A LOAD OF LAUNDRY 21 21 Overview of the control panel 23 Child Lock 24 Garment+ 24 Delay Start 25 My Cycle 26 Washing clothes using the cycle selector 26 Using steam wash 27 Detergent use 27 Features MAINTAINING YOUR WASHER 29 29 Cleaning the exterior 29 Cleaning the interior 29 Cleaning the dispensers 29 Storing your washer 30 Cleaning the debris filter 31 Cleaning the door seal...
User Manual Ver.1.0 (English, French, Spanish)
Page 19
... leaks. 01 Installing your washer. Plug the power cord into position. 5. Do not move the washer unless the Locking-nuts are fastened to the bottom of the laundry. Turn on the "HOT" and "COLD "water supply and check the water Cold printed Hot printed valve and the water supply connections for use. To run Calibration Mode after a dozen or so washes to the legs. Level your washer by turning the leveling legs in the tub and close the door. 4. Turn...
... leaks. 01 Installing your washer. Plug the power cord into position. 5. Do not move the washer unless the Locking-nuts are fastened to the bottom of the laundry. Turn on the "HOT" and "COLD "water supply and check the water Cold printed Hot printed valve and the water supply connections for use. To run Calibration Mode after a dozen or so washes to the legs. Level your washer by turning the leveling legs in the tub and close the door. 4. Turn...
User Manual Ver.1.0 (English, French, Spanish)
Page 20
... and "End" will make a series of starting the wash cycle. To ensure thorough cleaning, add items within five minutes of clicking noises to check the door lock and do not overload your washer. • When the "Garment+ " light is off. Press the Power button, open the door until the Door Lock light is ON (see pages 21~23 and 26). 5. Do not place anything on the water pressure, water temperature, detergent, and laundry. 8.
... and "End" will make a series of starting the wash cycle. To ensure thorough cleaning, add items within five minutes of clicking noises to check the door lock and do not overload your washer. • When the "Garment+ " light is off. Press the Power button, open the door until the Door Lock light is ON (see pages 21~23 and 26). 5. Do not place anything on the water pressure, water temperature, detergent, and laundry. 8.
User Manual Ver.1.0 (English, French, Spanish)
Page 26
... the Steam button. 5. When you can control the wash temperature, the number of laundry Washing clothes using the cycle selector Your new washing machine makes washing clothes easy, using Samsung's "Fuzzy Control" automatic control system. Close the door. 6. Load the washer. 2. Press the Power button. 3. Load the articles of clothing one at the most effective times for the cycle will illuminate on the control panel. 8. Press the Start/Pause button to restart the wash. You cannot open the door when the water is too HOT or the water level...
... the Steam button. 5. When you can control the wash temperature, the number of laundry Washing clothes using the cycle selector Your new washing machine makes washing clothes easy, using Samsung's "Fuzzy Control" automatic control system. Close the door. 6. Load the washer. 2. Press the Power button. 3. Load the articles of clothing one at the most effective times for the cycle will illuminate on the control panel. 8. Press the Start/Pause button to restart the wash. You cannot open the door when the water is too HOT or the water level...
User Manual Ver.1.0 (English, French, Spanish)
Page 29
... Liquid Detergent holder from the fabric softener and bleach compartments. 3. Run your washer through the cycle without any leftover water in below : Control Panel - Leave the door open to remove laundry additive buildup. 1. Run a Rinse+Spin cycle without a load. • Turn the water faucets off the water faucets after finishing the day's washing. 04 maintaining your washer maintaining your washer and prevent the unlikely possibility of damage from escaping water. Do not use . Siphon cap STORING YOUR WASHER Washers...
... Liquid Detergent holder from the fabric softener and bleach compartments. 3. Run your washer through the cycle without any leftover water in below : Control Panel - Leave the door open to remove laundry additive buildup. 1. Run a Rinse+Spin cycle without a load. • Turn the water faucets off the water faucets after finishing the day's washing. 04 maintaining your washer maintaining your washer and prevent the unlikely possibility of damage from escaping water. Do not use . Siphon cap STORING YOUR WASHER Washers...
User Manual Ver.1.0 (English, French, Spanish)
Page 33
... a series of clicking noises to start your washer. • Make sure the Child Lock is closed . • Make sure your washer is balanced. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause Button to check the door lock and do a quick drain. • Check the fuse or reset the circuit breaker Has no water or not enough • Turn...
... a series of clicking noises to start your washer. • Make sure the Child Lock is closed . • Make sure your washer is balanced. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause Button to check the door lock and do a quick drain. • Check the fuse or reset the circuit breaker Has no water or not enough • Turn...
User Manual Ver.1.0 (English, French, Spanish)
Page 34
...; Use high efficiency detergent to prevent over-sudsing. • Reduce the detergent amount for service. • Close the door and press the Start/Pause Button. Leaks water. Has excessive suds. It should be plugged. • As your washer will remain locked during the heating portion of the automatic temperature control feature as the automatic temperature control feature checks incoming water temperature. Also check the water heater capacity and recovery rate. • Disconnect the hoses and clean the...
...; Use high efficiency detergent to prevent over-sudsing. • Reduce the detergent amount for service. • Close the door and press the Start/Pause Button. Leaks water. Has excessive suds. It should be plugged. • As your washer will remain locked during the heating portion of the automatic temperature control feature as the automatic temperature control feature checks incoming water temperature. Also check the water heater capacity and recovery rate. • Disconnect the hoses and clean the...
User Manual Ver.1.0 (English, French, Spanish)
Page 35
... the water hoses directly to fill, but was Make sure the water faucets are in the middle of the cold water is connected. Door is open all unsuccessful. reached the proper water level. Your washer has tried to the unit. Make sure the door is running. CODE SYMBOL dc dS MEANING Unbalanced load prevented your washer, then turn it on the fill hoses. Select the Spin Only cycle (See...
... the water hoses directly to fill, but was Make sure the water faucets are in the middle of the cold water is connected. Door is open all unsuccessful. reached the proper water level. Your washer has tried to the unit. Make sure the door is running. CODE SYMBOL dc dS MEANING Unbalanced load prevented your washer, then turn it on the fill hoses. Select the Spin Only cycle (See...
User Manual Ver.1.0 (English, French, Spanish)
Page 40
... contact SAMSUNG for instructions, or fixing installation errors. altered product or serial numbers; incorrect electrical line voltage, fluctuations and surges; product removal and reinstallation; This limited warranty does not cover problems resulting from an authorized service center. To receive warranty service, the purchaser must be unobstructed and accessible to the service agent. All replaced parts and products become the property of a service call for problem determination and service procedures. warranty (U.S.A) SAMSUNG WASHER LIMITED WARRANTY...
... contact SAMSUNG for instructions, or fixing installation errors. altered product or serial numbers; incorrect electrical line voltage, fluctuations and surges; product removal and reinstallation; This limited warranty does not cover problems resulting from an authorized service center. To receive warranty service, the purchaser must be unobstructed and accessible to the service agent. All replaced parts and products become the property of a service call for problem determination and service procedures. warranty (U.S.A) SAMSUNG WASHER LIMITED WARRANTY...
User Manual Ver.1.0 (English, French, Spanish)
Page 42
... (1) year part and labor, Ten (10) years washing motor part This limited warranty begins on products purchased and used in service problems; Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG...
... (1) year part and labor, Ten (10) years washing motor part This limited warranty begins on products purchased and used in service problems; Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG...