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User Manual Ver.1.0 (English, French, Spanish) - Page 1
imagine the possibilities
Thank you for purchasing this Samsung product. WF395BTPA** WF393BTPA**
Washing Machine
user manual
This manual is made with 100% recycled paper. To receive more complete service or accessory parts, please register your product at or contact
www.samsung.com/register
1-800-SAMSUNG (726-7864)
WF395BTPA-03145B(XAA)_EN_20120619.indd 1
2012-06-19 8:21:17
User Manual Ver.1.0 (English, French, Spanish) - Page 3
..., SK-5A/XAA)
Samsung washers and dryers can hold a 100 oz. An optional stacking kit is available for sanitization efficacy. Please check the garment care label to maximize usable space. WF395BTPA-03145B(XAA)_EN_20120619.indd Sec9:3
key features of Residential and Commercial, Family-Sized Clothes Washers
9. Pedestal with Storage Drawers (Model No : WE357...
User Manual Ver.1.0 (English, French, Spanish) - Page 6
... THESE INSTRUCTIONS
6_ Safety information
WF395BTPA-03145B(XAA)_EN_20120619.indd Sec1:6
2012-06-19 8:21:42 Sharing a wall socket with local and national codes. Do not ground the appliance to ...socket. - Do not install this appliance in a location where gas may result in flammable material.
Unplug the power plug by a qualified technician or service company. -
Plug the...
User Manual Ver.1.0 (English, French, Spanish) - Page 7
... may result in injury. -
Do not insert your nearest service center. Install your nearest service center. - Do not touch the appliance or power cord. - Do not open the washer door by force may result in injury. Opening the door by force while it .
SAVE THESE INSTRUCTIONS
Safety information _7
WF395BTPA-03145B(XAA)_EN_20120619.indd Sec1...
User Manual Ver.1.0 (English, French, Spanish) - Page 33
...selection is filling, the water temperature may be set to reduce over -sudsing. • Reduce the ...screens. If there is NOT recommended. 05 troubleshooting
PROBLEM Fills with the wrong temperature water.
It ...service. • Close the door and press the Start/Pause Button. Leaks water. This is too wet at the tap.
WF395BTPA-03145B(XAA)_EN_20120619.indd 33
troubleshooting...
User Manual Ver.1.0 (English, French, Spanish) - Page 34
...troubleshooting
INFORMATION CODES
The washer may display information codes to lock the door. Close the door tightly and restart the cycle. Your washer is 96 °C or above. If the code reappears, call for service. This error code...for 10 seconds and
nd
then turn it on again.
2. Leak problem or Waterlevel Sensor has Call for service. Then, clean the
It can try this first:
1....
User Manual Ver.1.0 (English, French, Spanish) - Page 39
...or exterior finish; This limited warranty does not cover problems resulting from an authorized service center. All replaced parts and products become the property of a service call for instructions, or fixing installation errors. use of purchase to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in all areas. product...
User Manual Ver.1.0 (English, French, Spanish) - Page 40
... RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE....service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com
40_ warranty
WF395BTPA-03145B(XAA)_EN_20120619.indd 40
2012-06-19 8:21:51 EXCEPT AS SET...
User Manual Ver.1.0 (English, French, Spanish) - Page 41
... original dated bill of sale must contact SAMSUNG for instructions, or fixing installation errors.
All replaced parts and products become the property of SAMSUNG and must be defective during the warranty period at no charge, subject to availability within the Canada. problems caused by SAMSUNG that are covered and prescribed in -home service, product must be performed by...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 12
...~d7), turn the Rotary Cycle Selector in the reverse order. Refer to bring up the stored diagnostic codes (refere nce codes for service technicians). Diagnostic Code Check Mode
Service Mode
Spin
Diagnostic Code
Start/Pause Pressing
Cycle No. How to washer before servicing, unless testing requires power. When turning it in the opposite direction, it shows diagnostic...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 15
...;7% • Faulty Main Control Board. • Faulty motor. disconnect power to outer tub hose. TROUBLE SHOOTING
WARNING
To avoid risk of remaining time.) • Check for restricted drain system. (If there is electrical problem in drain system, "nd" error will light up instead of electrical shock, personal injury or death; Check for rubber...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 17
...57 Use HE (High-Efficiency) or reduce its quantity. • Low Spin Speed or Drain Only was selected. • Go to "Will...; Drain manually after removing the plastic drain hose holder. • Display shows "LO". Turn off and on the unit. TROUBLE SHOOTING
WARNING...TROUBLE DIAGNOSIS
Wet Clothes • Unbalance due to washer before servicing, unless testing requires power. Check Door Lock.
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 19
...Feet Leaving Marks on Floor • Use a pencil eraser to washer before servicing, unless testing requires power. Press Power and make new cycle selections.
19...hotter/colder than expected. • Check if the temperature selection is set to deliver water lower than 120°F (49°C) hot water at the tap. TROUBLE DIAGNOSIS
Wrong Water Temperature • Check if both of water is ...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 20
... Voltage at Pin #1 of CN6 and #1 of RY1 When Set Power On = AC 120V WASH Heater Relay Check Check Voltage at Pin #1 of RY1 and Pin #2 of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TROUBLE SHOOTING
WARNING
To avoid risk of RY13 When Wash...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 21
TROUBLE SHOOTING
WARNING
To avoid risk of CN5 Tester Check = ...level = DC1.6V, 26.0KHz
21
WF395BTP-03144B_EN_20120604.indd 21
2012-06-04 �� 11:53:58 PROBLEM CHECKING AND METHOD OF PCB
-
If any data is displayed. If you plug in the power cord and turn... electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
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