Trouble Shooting Guide Tech Manual (English, French, Spanish)
Page 2
... avoid risk of water level for 5 seconds during final spin. the water level falls below the Go to "No Water Fill" is not running. (Locked, Defective Quick Test Mode" and test Motor. Check loose or pinched wires. Go to " No Water Fill" Troubleshooting Section. 4 dE1 Door fails to "Wet Clothes" during the Wash/Rinse cycle. Replace PCB or thermistor. Go to "Quick Test Mode" and then do Door Lock/Unlock Test. 10 tE This occurs when the water temperature sensor fault is detected for...
... avoid risk of water level for 5 seconds during final spin. the water level falls below the Go to "No Water Fill" is not running. (Locked, Defective Quick Test Mode" and test Motor. Check loose or pinched wires. Go to " No Water Fill" Troubleshooting Section. 4 dE1 Door fails to "Wet Clothes" during the Wash/Rinse cycle. Replace PCB or thermistor. Go to "Quick Test Mode" and then do Door Lock/Unlock Test. 10 tE This occurs when the water temperature sensor fault is detected for...
Trouble Shooting Guide Tech Manual (English, French, Spanish)
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..., this message will blink in turn.) 14 AE Communication error between SUB PBA Check Main PBA, SUB PBA & and MAIN PBA. Check the wire connector terminals. 3. Error Code NO (Diagnostic Code Error Image) Description Corrective Action 12 4E The hot/cold water hose connection is continually pressed. Guide a user to washer before servicing, unless testing requires power. Replace PCB. 15 8E 8E1 8E2 If the MEMS communication error or MEMS trouble diagnosis error occur, this error occurs...
..., this message will blink in turn.) 14 AE Communication error between SUB PBA Check Main PBA, SUB PBA & and MAIN PBA. Check the wire connector terminals. 3. Error Code NO (Diagnostic Code Error Image) Description Corrective Action 12 4E The hot/cold water hose connection is continually pressed. Guide a user to washer before servicing, unless testing requires power. Replace PCB. 15 8E 8E1 8E2 If the MEMS communication error or MEMS trouble diagnosis error occur, this error occurs...
Trouble Shooting Guide Tech Manual (English, French, Spanish)
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... Self Clean Key for 10 minutes before servicing, unless testing requires power. ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of the machine will not be changed. (i.e., the current cycle in progress will not be interrupted and only the display will change) 4. Also, to Enter: - Quick Spin Test Mode is to do Spin Check. (High RPM) How to cancel the hold Quick Spin Test Mode (entering Hold Speed Mode), press the Start/Pause button. Quick Spin Test Mode...
... Self Clean Key for 10 minutes before servicing, unless testing requires power. ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of the machine will not be changed. (i.e., the current cycle in progress will not be interrupted and only the display will change) 4. Also, to Enter: - Quick Spin Test Mode is to do Spin Check. (High RPM) How to cancel the hold Quick Spin Test Mode (entering Hold Speed Mode), press the Start/Pause button. Quick Spin Test Mode...
Trouble Shooting Guide Tech Manual (English, French, Spanish)
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Hot water pressurization may start. (If the washer is electrical problem in suds period, Suds will occur after the above, change the motor. • Perform Quick Test Mode or Quick Spin Test. If so, go to washer before servicing, unless testing requires power. If it does, Check Possible unbalanced load scenario in normal mode. • Check for restricted drain system. (If there is in drain system, "nd" error will light up instead of remaining time.) • Check for loose connections...
Hot water pressurization may start. (If the washer is electrical problem in suds period, Suds will occur after the above, change the motor. • Perform Quick Test Mode or Quick Spin Test. If so, go to washer before servicing, unless testing requires power. If it does, Check Possible unbalanced load scenario in normal mode. • Check for restricted drain system. (If there is in drain system, "nd" error will light up instead of remaining time.) • Check for loose connections...
Trouble Shooting Guide Tech Manual (English, French, Spanish)
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... Connector Check). Check Door Lock. TROUBLE SHOOTING WARNING To avoid risk of Water Valves visually. (Cold Water Valve, Bleach Water Valve, Softener dispenses using general detergent. If so, find out its quantity. • Low Spin Speed or Drain Only was selected. • Go to PCB Connector Check.) • Perform Quick Test Mode. Check the reistance for door unlock if Approx 0.2 ohm between the terminal of contact (white-Red wire), and if not, change pcb(refer to PCB Connector Check). • Check...
... Connector Check). Check Door Lock. TROUBLE SHOOTING WARNING To avoid risk of Water Valves visually. (Cold Water Valve, Bleach Water Valve, Softener dispenses using general detergent. If so, find out its quantity. • Low Spin Speed or Drain Only was selected. • Go to PCB Connector Check.) • Perform Quick Test Mode. Check the reistance for door unlock if Approx 0.2 ohm between the terminal of contact (white-Red wire), and if not, change pcb(refer to PCB Connector Check). • Check...
Trouble Shooting Guide Tech Manual (English, French, Spanish)
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... electrical shock, personal injury or death; TROUBLE SHOOTING WARNING To avoid risk of CN4 on the display, only Power button works. If any, straight it reads AC 120V at the pump when a spin cycle is no unbalance. disconnect power to balance it is frozen inside the drain hose. • Check if the water level signal input is any residue in the drain hose. • Close the door and press the Start...
... electrical shock, personal injury or death; TROUBLE SHOOTING WARNING To avoid risk of CN4 on the display, only Power button works. If any, straight it reads AC 120V at the pump when a spin cycle is no unbalance. disconnect power to balance it is frozen inside the drain hose. • Check if the water level signal input is any residue in the drain hose. • Close the door and press the Start...
Trouble Shooting Guide Tech Manual (English, French, Spanish)
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disconnect power to washer before servicing, unless testing requires power. If you plug in the power cord and turn Power S/W on, memorized data is not displayed, check the followings. If any data is displayed. TROUBLE SHOOTING WARNING To avoid risk of CN802 Reset frequency = 25.6KHz %0 %0 219'4 4'.#; CN802 CN501 CN201 Micom writing Thermistor Check Check Resistance at Pin #9 and #7 of CN802 Tester Check = 47㏀ %0 *#..5'0514 %0 /+%1/9TKVKPI %0 %0 &QQT.QEM %0 Water Sensor Check Check Frequency...
disconnect power to washer before servicing, unless testing requires power. If you plug in the power cord and turn Power S/W on, memorized data is not displayed, check the followings. If any data is displayed. TROUBLE SHOOTING WARNING To avoid risk of CN802 Reset frequency = 25.6KHz %0 %0 219'4 4'.#; CN802 CN501 CN201 Micom writing Thermistor Check Check Resistance at Pin #9 and #7 of CN802 Tester Check = 47㏀ %0 *#..5'0514 %0 /+%1/9TKVKPI %0 %0 &QQT.QEM %0 Water Sensor Check Check Frequency...
User Manual Ver.1.0 (English, French, Spanish)
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... Water 12 Drain facility 12 Flooring 12 Location considerations 12 Alcove or closet installation 13 Required dimensions for Installation 13 Important note to installer 17 Loading your washer 17 Getting started 18 Overview of the control panel 20 Child Lock [ ] 21 Sound 21 Garment 21 Delay End 21 Pre Soak 21 AquaJetTM 22 Mist Shower 22 Smart Care 23 Washing clothes using the cycle selector 23 ATC (Auto Temperature Control) 24 Detergent use...
... Water 12 Drain facility 12 Flooring 12 Location considerations 12 Alcove or closet installation 13 Required dimensions for Installation 13 Important note to installer 17 Loading your washer 17 Getting started 18 Overview of the control panel 20 Child Lock [ ] 21 Sound 21 Garment 21 Delay End 21 Pre Soak 21 AquaJetTM 22 Mist Shower 22 Smart Care 23 Washing clothes using the cycle selector 23 ATC (Auto Temperature Control) 24 Detergent use...
User Manual Ver.1.0 (English, French, Spanish)
Page 5
... the power plug and clean it with local and national codes. Failing to do so may result in electric shock, fire, an explosion, or problems with other appliances, using a dry cloth on the power cord, insert the power cord between objects, or push the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Sharing a wall socket with the product...
... the power plug and clean it with local and national codes. Failing to do so may result in electric shock, fire, an explosion, or problems with other appliances, using a dry cloth on the power cord, insert the power cord between objects, or push the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Sharing a wall socket with the product...
User Manual Ver.1.0 (English, French, Spanish)
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... washing heavily soiled loads, do a quick drain. • When the cycle is complete, the Door Lock light will go out and "End" (WA48H7400A*, WA45H7200A*) / "0" (WA45H7000A*) will make a series of clicking noises to check the door lock and do not overload your washer to ensure good cleaning results. • To add a forgotten item: 1. During the spin cycle, the washer may differ from the estimated time in the display depending on the water pressure, water temperature, detergent...
... washing heavily soiled loads, do a quick drain. • When the cycle is complete, the Door Lock light will go out and "End" (WA48H7400A*, WA45H7200A*) / "0" (WA45H7000A*) will make a series of clicking noises to check the door lock and do not overload your washer to ensure good cleaning results. • To add a forgotten item: 1. During the spin cycle, the washer may differ from the estimated time in the display depending on the water pressure, water temperature, detergent...
User Manual Ver.1.0 (English, French, Spanish)
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... Level 5 selection button 6 Select Cycle Option 7 Start/Pause selection button 8 Power button ACTIVE WEAR (WA48H7400A*, WA45H7200A*) - Use for the water temperature options are turned off . Low - Light - Displayed hour indicates the time the wash will be adjusted. Self Clean - SPIN - Use for special fabric care. For heavily soiled loads. Press these buttons to deep rinse mode, and rinse once again. This cycle provides effective soil removal with no warm water added. If you updated on . Use for most wrinkle-free...
... Level 5 selection button 6 Select Cycle Option 7 Start/Pause selection button 8 Power button ACTIVE WEAR (WA48H7400A*, WA45H7200A*) - Use for the water temperature options are turned off . Low - Light - Displayed hour indicates the time the wash will be adjusted. Self Clean - SPIN - Use for special fabric care. For heavily soiled loads. Press these buttons to deep rinse mode, and rinse once again. This cycle provides effective soil removal with no warm water added. If you updated on . Use for most wrinkle-free...
User Manual Ver.1.0 (English, French, Spanish)
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... button unlocks the lid. Press the Start/Pause button. To cancel a Delay End function, press the Power button and then turn the washing machine on . AquaJetTM With a strong spray and soapy water recirculated by the AquaJet™ pump, laundry can set the washing machine to continue the wash cycle, close the lid, and then press the Start/Pause button. Set your wash automatically at which the wash will begin counting down until the delay time...
... button unlocks the lid. Press the Start/Pause button. To cancel a Delay End function, press the Power button and then turn the washing machine on . AquaJetTM With a strong spray and soapy water recirculated by the AquaJet™ pump, laundry can set the washing machine to continue the wash cycle, close the lid, and then press the Start/Pause button. Set your wash automatically at which the wash will begin counting down until the delay time...
User Manual Ver.1.0 (English, French, Spanish)
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... PRESS, ACTIVE WEAR, QUICK WASH, SPIN, RINSE+SPIN. Close the lid. 6. Open the lid. 2. Since new washer must deactivate it . 4. Close the lid, and then press the Start/Pause button to unlock the lid. When you have Child Lock on the customer's environments (cold areas, warm areas, various water temperatures, settings of energy usage at each temperature (Hot/Warm/Eco Warm) English - 23 8")"8"4)@8")@64&3."/6 1@&/JOEE Press the Power button. 2. Open the lid. 3. Add liquid (or powder) detergent, softener, and/or bleach (if necessary) to...
... PRESS, ACTIVE WEAR, QUICK WASH, SPIN, RINSE+SPIN. Close the lid. 6. Open the lid. 2. Since new washer must deactivate it . 4. Close the lid, and then press the Start/Pause button to unlock the lid. When you have Child Lock on the customer's environments (cold areas, warm areas, various water temperatures, settings of energy usage at each temperature (Hot/Warm/Eco Warm) English - 23 8")"8"4)@8")@64&3."/6 1@&/JOEE Press the Power button. 2. Open the lid. 3. Add liquid (or powder) detergent, softener, and/or bleach (if necessary) to...
User Manual Ver.1.0 (English, French, Spanish)
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... using powdered detergent, remove the liquid detergent compartment from the liquid detergent compartment. English - 24 8")"8"4)@8")@64&3."/6 1@&/JOEE High efficiency detergents contain suds suppressors that reduce or eliminate suds. The washer will not dispense powdered detergent from the detergent drawer. Open the dispenser drawer. 2. Regular detergent is maximized. It is important to the load at the end of the cycle. The automatic dispenser MUST ALWAYS be in the dispenser drawer. Do not put chlorine bleach in place before starting...
... using powdered detergent, remove the liquid detergent compartment from the liquid detergent compartment. English - 24 8")"8"4)@8")@64&3."/6 1@&/JOEE High efficiency detergents contain suds suppressors that reduce or eliminate suds. The washer will not dispense powdered detergent from the detergent drawer. Open the dispenser drawer. 2. Regular detergent is maximized. It is important to the load at the end of the cycle. The automatic dispenser MUST ALWAYS be in the dispenser drawer. Do not put chlorine bleach in place before starting...
User Manual Ver.1.0 (English, French, Spanish)
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... thaw out before storage. Storing your washer lid open to your washer Cleaning the exterior Turn off and disconnect the inlet hoses. • Unplug your washer from the electrical outlet and leave your washer Washers can be removed, if needed. Run your washer through the cycle without a load. • Turn the water faucets off the water faucets after finishing the day's washing. Since the entire washing machine has a high-gloss finish, the surface can scratch...
... thaw out before storage. Storing your washer lid open to your washer Cleaning the exterior Turn off and disconnect the inlet hoses. • Unplug your washer from the electrical outlet and leave your washer Washers can be removed, if needed. Run your washer through the cycle without a load. • Turn the water faucets off the water faucets after finishing the day's washing. Since the entire washing machine has a high-gloss finish, the surface can scratch...
User Manual Ver.1.0 (English, French, Spanish)
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... not level, adjust your washer's feet to start . • Check the screens on a level surface. Clean the screens periodically. has detergent remaining in the cycle. stops • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the lid and press the Start/Pause button to check the lid lock and do a quick drain. • Check the fuse or reset the circuit breaker has no water or not enough • Turn...
... not level, adjust your washer's feet to start . • Check the screens on a level surface. Clean the screens periodically. has detergent remaining in the cycle. stops • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the lid and press the Start/Pause button to check the lid lock and do a quick drain. • Check the fuse or reset the circuit breaker has no water or not enough • Turn...
User Manual Ver.1.0 (English, French, Spanish)
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...; Use high efficiency detergent to disengage. • Check the fuse or reset the circuit breaker. • Straighten the drain hoses. Lid locked or will not spin unless the lid is too wet at the end of your washer. • It may notice just hot and/or just cold water going through the dispenser when you may take a few moments for the lid lock mechanism to prevent over -sudsing. • The Load...
...; Use high efficiency detergent to disengage. • Check the fuse or reset the circuit breaker. • Straighten the drain hoses. Lid locked or will not spin unless the lid is too wet at the end of your washer. • It may notice just hot and/or just cold water going through the dispenser when you may take a few moments for the lid lock mechanism to prevent over -sudsing. • The Load...
User Manual Ver.1.0 (English, French, Spanish)
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... washer displays "1E", washer will drain for 3 minutes. Check for service. hose is occurring with your Washer better. Your Washer has tried to lock or unlock the lid. Call for kinked hoses. button. troubleshooting Information codes The Washer may display information codes to help you use a Flood Safety Device, then please 4E When washer displays "4E", remove the device and connect the water hoses washer will not unlock. At this time, the Power button is You must connect the hot water supply hose...
... washer displays "1E", washer will drain for 3 minutes. Check for service. hose is occurring with your Washer better. Your Washer has tried to lock or unlock the lid. Call for kinked hoses. button. troubleshooting Information codes The Washer may display information codes to help you use a Flood Safety Device, then please 4E When washer displays "4E", remove the device and connect the water hoses washer will not unlock. At this time, the Power button is You must connect the hot water supply hose...
User Manual Ver.1.0 (English, French, Spanish)
Page 39
... provide in-home service during the limited warranty period specified above. applications and uses for instructions, or fixing installation errors. cosmetic damage or exterior finish; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG against manufacturing defects in materials and workmanship for problem determination and service procedures. product removal and reinstallation; Replacement parts and products assume the remaining...
... provide in-home service during the limited warranty period specified above. applications and uses for instructions, or fixing installation errors. cosmetic damage or exterior finish; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG against manufacturing defects in materials and workmanship for problem determination and service procedures. product removal and reinstallation; Replacement parts and products assume the remaining...
User Manual Ver.1.0 (English, French, Spanish)
Page 41
... and accessible to the service agent. altered product or serial numbers; problems caused by SAMSUNG against manufacturing defects in materials and workmanship for problem determination and service procedures. delivery and installation; cosmetic damage or exterior finish; SAMSUNG does not warrant uninterrupted or error-free operation of nature or God; This limited warranty begins on products purchased and used in the Canada. Replacement parts and products assume the remaining original...
... and accessible to the service agent. altered product or serial numbers; problems caused by SAMSUNG against manufacturing defects in materials and workmanship for problem determination and service procedures. delivery and installation; cosmetic damage or exterior finish; SAMSUNG does not warrant uninterrupted or error-free operation of nature or God; This limited warranty begins on products purchased and used in the Canada. Replacement parts and products assume the remaining original...