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User Manual - Page 3

Contents Troubleshooting 72 General 72 Do you hear abnormal sounds from the refrigerator? 76 SmartThings 78 Samsung Family Hub 79 Smart Grid (applicable models only) 80 LCD 81 LIMITED WARRANTY (U.S.A.) 82 SAMSUNG REFRIGERATOR 82 Warranty Information (CANADA) 85 If your refrigerator needs service 85 Limited Warranty for Original Purchaser 85 Obligation to the Original Owner...
User Manual - Page 4

... Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know about the safety instructions • This appliance ...instructions cover various models, the characteristics of your refrigerator may result in fire or explosion. • Improper use of the grounding plug can result in this manual. • If you have been given supervision or instruction...
User Manual - Page 9

...leakage. • Do not install this appliance in a humid,... plug and contact a Samsung Electronics service center. - Always make...parts may result in . • Children should be supervised to investigate or repair any power leakages or electric shocks caused by suffocation if a child swallows a snap ring or water tube clip. Current leakage may result in an electric shock, fire, problems...
User Manual - Page 11

...). - When you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center. • If large amounts of a type recommended by entrapment or personal injury. •...and cause them to remove bad odors. - It may result in an electric shock, fire, or problems with food. - Safety information • Do not let children hang on a drawer. - The ...
User Manual - Page 12

... or its service agents. • Bottles should be repaired or reinstalled, contact your nearest Samsung service center. - Failing to do so may result in an electric shock, fire, problems with water...in a domestic environment. • Never put fingers or any naked flames or potential sources of parts and labor. • Do not use a ventilating fan. - Safety information Safety information &#...
User Manual - Page 16

... described in this manual. • Any servicing must be performed by a qualified technician. • Dispose of this manual, depending on the model and the country. Type A 01 02 07 03 08 09 04 05 06 16 English Untitled-5 16 2020-03-31 12:25:56 Installation Installation Follow these instructions carefully to ensure a proper installation of the product...
User Manual - Page 42

... the online manual from your Family Hub refrigerator, tap Settings > Help & Contact Us > Online Manual. Operations 42 English Untitled-5 42 2020-03-31 12:26:23 Push up the cover to reveal the power switch. 3. Reinsert the switch cover. Turn the switch off, and then turn it on again. 4. This may resolve the problem. 1.
User Manual - Page 43

.../TKIP and WPA2/AES. If this symptom continues, contact a local Samsung service center or retailer. • To configure the wireless access point (AP) settings, see the user manual of your PC or modem for technical assistance. NOTE • The SmartThings app is subject to change without notice or discontinued support according to applicable Samsung Smart Refrigerators.
User Manual - Page 44

... NOW. Follow the instructions in the list of available devices. Operations 44 English Untitled-5 44 2020-03-31 12:26:24 Getting started Turn on the device you want to connect from the list of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model. Refrigerator app...
User Manual - Page 50

.... • The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Download and install the Samsung Family Hub app provided by the surrounding wireless communication environment. • If your Internet service provider has registered the MAC address of your PC or modem for technical assistance. That support [Android] OS...
User Manual - Page 57

...may overflow or ice may clump together, making chime rings repeatedly, contact your waterline installer or a local Samsung service center. • Do not press Test repeatedly after a power failure, the ice...put food in the ice bucket. To remove the ice bucket, see the Ice bucket (applicable models only) section on the side of the refrigerator. You will hear a chime (ding-dong) ...
User Manual - Page 72

... • Temperature control is warm. Fridge/freezer temperature is not set correctly. • Refrigerator is located near a heat source or direct sunlight....problem, please visit our website at www. Troubleshooting 72 English Untitled-5 72 2020-03-31 12:26:44 Note that you will be charged for service, review the symptoms and recommended solutions below. samsung.com or call Samsung...
User Manual - Page 80

... Your electric company must have an EMS (Energy Management System) supporting SEP (Smart Energy profile). Checkpoints • Connect your smartphone ...Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with a proper connection and proper Internet service. Troubleshooting Smart Grid (applicable models...
User Manual - Page 83

... infestations, accident, fire, floods, or other damage to explain product functions, maintenance or installation are not covered by SAMSUNG; damage caused by unauthorized modification or alteration of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by this product was not intended...
User Manual - Page 86

... of purchase. On all carry-in models, transportation to a SECA Authorized Service Center at the time service is the responsibility of the customer. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) 86 English Untitled-5 86...

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