User Guide
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Contents Overview 3 Standard LEDs and functions 3 Microsoft Teams LEDs and functions* (Teams model only) 3 Setup 4 Load software 4 Fit 5 Adjust the headband 5 Position the boom 5 Adjust the boom 5 Assemble your headset (Encore Pro 545 only) 6 Daily use 7 Make/take/end calls 7 Volume 7 Mute 7 Launch Microsoft Teams (Teams model only) 7 Troubleshooting 9 What's in the box 11 Support 12 2
Contents Overview 3 Standard LEDs and functions 3 Microsoft Teams LEDs and functions* (Teams model only) 3 Setup 4 Load software 4 Fit 5 Adjust the headband 5 Position the boom 5 Adjust the boom 5 Assemble your headset (Encore Pro 545 only) 6 Daily use 7 Make/take/end calls 7 Volume 7 Mute 7 Launch Microsoft Teams (Teams model only) 7 Troubleshooting 9 What's in the box 11 Support 12 2
User Guide
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... control Call button LEDs Flashing green Solid green Volume up / down buttons Mute / Hold button Solid red Flashing red Function Incoming call On a call Microsoft Teams notification Volume up / down buttons Increases / decreases the listening volume Mute / Hold button Solid red Flashing red Headset muted Call on hold NOTE * Requires Microsoft Teams variant and application 3 Microsoft Teams connected Incoming call On a call Increases / decreases the listening volume Headset muted Call on hold Microsoft Teams LEDs and functions* (Teams model only) Icons Inline control Call...
... control Call button LEDs Flashing green Solid green Volume up / down buttons Mute / Hold button Solid red Flashing red Function Incoming call On a call Microsoft Teams notification Volume up / down buttons Increases / decreases the listening volume Mute / Hold button Solid red Flashing red Headset muted Call on hold NOTE * Requires Microsoft Teams variant and application 3 Microsoft Teams connected Incoming call On a call Increases / decreases the listening volume Headset muted Call on hold Microsoft Teams LEDs and functions* (Teams model only) Icons Inline control Call...
User Guide
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... mute) functionality. Update your Poly device Keep your firmware and software up-to-date to improve performance and add new features to your computer. While updating: • Do not use your device behavior through advanced settings and options with Poly Lens Desktop App. Download at poly.com/lens. Download: poly.com/lens. Setup Power on your headset by connecting it to your Poly device. Some softphones require the installation...
... mute) functionality. Update your Poly device Keep your firmware and software up-to-date to improve performance and add new features to your computer. While updating: • Do not use your device behavior through advanced settings and options with Poly Lens Desktop App. Download at poly.com/lens. Download: poly.com/lens. Setup Power on your headset by connecting it to your Poly device. Some softphones require the installation...
User Guide
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Fit Adjust the headband 1 Lengthen or shorten the band until it is too tight or loose, gently bend the headband for a comfortable fit. Rotate the boom to align with the boom on your mouth. 5 The cushions should sit comfortably over the center of your ears. 2 If the headband is approximately two finger widths from the corner of your left or right side. Position the boom The headset can be worn with your left side. For true stereo listening, wear the boom on your mouth. Adjust the boom For optimum audio, bend the boom so it fits comfortably.
Fit Adjust the headband 1 Lengthen or shorten the band until it is too tight or loose, gently bend the headband for a comfortable fit. Rotate the boom to align with the boom on your mouth. 5 The cushions should sit comfortably over the center of your ears. 2 If the headband is approximately two finger widths from the corner of your left or right side. Position the boom The headset can be worn with your left side. For true stereo listening, wear the boom on your mouth. Adjust the boom For optimum audio, bend the boom so it fits comfortably.
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The wearing style snaps into place. Over-ear Over-head Behind-head 6 Assemble your headset (Encore Pro 545 only) Choose a headset wearing style and assemble your headset. Attach the desired wearing style to the top of your headset for over-ear, over-head or behind-head.
The wearing style snaps into place. Over-ear Over-head Behind-head 6 Assemble your headset (Encore Pro 545 only) Choose a headset wearing style and assemble your headset. Attach the desired wearing style to the top of your headset for over-ear, over-head or behind-head.
User Guide
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... an active call Dial using the softphone application. Customize your softphone. Make a call , tap the Mute button to mute or unmute your headset. Volume Listening volume Press the Volume up (+) or Volume down (-) button. Daily use / Make/take /end the call , tap the Teams button to view Microsoft Teams app on your computer. • When the Teams button LED pulses purple, tap to put a call control is on a compatible softphone. Launch Microsoft Teams (Teams model only) Your device...
... an active call Dial using the softphone application. Customize your softphone. Make a call , tap the Mute button to mute or unmute your headset. Volume Listening volume Press the Volume up (+) or Volume down (-) button. Daily use / Make/take /end the call , tap the Teams button to view Microsoft Teams app on your computer. • When the Teams button LED pulses purple, tap to put a call control is on a compatible softphone. Launch Microsoft Teams (Teams model only) Your device...
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NOTE Teams model and open Teams desktop application required. Teams mobile application is not supported. 8
NOTE Teams model and open Teams desktop application required. Teams mobile application is not supported. 8
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... Sound Control Panel (Windows) or your Sound System Preferences (Mac). • Listening volume is in an active state. I can be Does my Microsoft configured to use with your mouth. • Your headset is not set as the default audio device. Set your target Teams-enabled headset phone with your mouth. • If the distortion is still present, lower the volume on . See Update firmware. • Ensure that the headset is the default sound device...
... Sound Control Panel (Windows) or your Sound System Preferences (Mac). • Listening volume is in an active state. I can be Does my Microsoft configured to use with your mouth. • Your headset is not set as the default audio device. Set your target Teams-enabled headset phone with your mouth. • If the distortion is still present, lower the volume on . See Update firmware. • Ensure that the headset is the default sound device...
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USB headset with inline call control and combined USB-A and USB-C cable Pouch Quick start guide 11 What's in the box Contents may vary by product.
USB headset with inline call control and combined USB-A and USB-C cable Pouch Quick start guide 11 What's in the box Contents may vary by product.
User Guide
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All other trademarks are trademarks of their respective owners. Support NEED MORE HELP? All rights reserved. Scorpius 171 2132 LR Hoofddorp Netherlands © 2021 Plantronics, Inc. Manufactured by Plantronics, Inc. Model ID: EP515, EP515-M, EP525, EP525-M, EP545 219887-06 06.21 Poly, the propeller design, and the Poly logo are the property of Plantronics, Inc. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V.
All other trademarks are trademarks of their respective owners. Support NEED MORE HELP? All rights reserved. Scorpius 171 2132 LR Hoofddorp Netherlands © 2021 Plantronics, Inc. Manufactured by Plantronics, Inc. Model ID: EP515, EP515-M, EP525, EP525-M, EP545 219887-06 06.21 Poly, the propeller design, and the Poly logo are the property of Plantronics, Inc. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V.