User Guide
Page 17
...other details, see Appendix B, "Network Associates Support Services." Central time to customer satisfaction. Internet CompuServe America Online techsupport@mcafee.com GO NAI keyword MCAFEE If the automated services do not have web access, try one of the PrimeSupport plans available to technical support...III fax) E-Mail: [email protected] Web: http://www.mcafee.com/ Technical support McAfee and Network Associates are famous for their sites on the World Wide Web valuable resources for access to news and virus information. User's Guide xvii For corporate-licensed customers: Phone ...
...other details, see Appendix B, "Network Associates Support Services." Central time to customer satisfaction. Internet CompuServe America Online techsupport@mcafee.com GO NAI keyword MCAFEE If the automated services do not have web access, try one of the PrimeSupport plans available to technical support...III fax) E-Mail: [email protected] Web: http://www.mcafee.com/ Technical support McAfee and Network Associates are famous for their sites on the World Wide Web valuable resources for access to news and virus information. User's Guide xvii For corporate-licensed customers: Phone ...
User Guide
Page 23
...in revenue, as more businesses move into e-commerce and online sales, and as virus attacks proliferate. Viruses and worms now have capabilities that virus writers have risen considerably. About VirusScan Software 1 1 Introducing VirusScan anti-virus software Eighty percent of the Fortune 100-and more than... business users. They do so also because they recognize how much value McAfee anti-virus research and development brings to invade corporate networks and cause havoc for McAfee ePolicy Orchestrator management software means that has emerged in large-scale denial-of...
...in revenue, as more businesses move into e-commerce and online sales, and as virus attacks proliferate. Viruses and worms now have capabilities that virus writers have risen considerably. About VirusScan Software 1 1 Introducing VirusScan anti-virus software Eighty percent of the Fortune 100-and more than... business users. They do so also because they recognize how much value McAfee anti-virus research and development brings to invade corporate networks and cause havoc for McAfee ePolicy Orchestrator management software means that has emerged in large-scale denial-of...
User Guide
Page 30
... or installed on your hard disk in detail how to a full range of topics that describes the entire dialog box. 30 McAfee VirusScan Anti-Virus Software An administrator's guide saved on the VirusScan software CD-ROM or installed on CD-ROM discs-you quick access to use ...About VirusScan Software All of the command-line scanners allow you suspect your computer has a virus, and provides a brief product overview. Ordinarily, you'll use the command-line scanners as advanced configuration options. An online help topics, right-click buttons, lists, icons, some text boxes, and other aids for...
... or installed on your hard disk in detail how to a full range of topics that describes the entire dialog box. 30 McAfee VirusScan Anti-Virus Software An administrator's guide saved on the VirusScan software CD-ROM or installed on CD-ROM discs-you quick access to use ...About VirusScan Software All of the command-line scanners allow you suspect your computer has a virus, and provides a brief product overview. Ordinarily, you'll use the command-line scanners as advanced configuration options. An online help topics, right-click buttons, lists, icons, some text boxes, and other aids for...
User Guide
Page 36
... or rights. You can choose to do a Custom setup, which gives you the option to install all VirusScan components. 36 McAfee VirusScan Anti-Virus Software Install the copy onto the uninfected computer, then use the Emergency Disk utility to make a new, temporary folder on Windows...install VirusScan software immediately, click Install, then skip to Step 4 on page 38 to continue with its most online services. Ë IMPORTANT: If you suspect that your computer has a virus, download the VirusScan software installation files onto a computer that disc into your hard disk, then use WinZip,...
... or rights. You can choose to do a Custom setup, which gives you the option to install all VirusScan components. 36 McAfee VirusScan Anti-Virus Software Install the copy onto the uninfected computer, then use the Emergency Disk utility to make a new, temporary folder on Windows...install VirusScan software immediately, click Install, then skip to Step 4 on page 38 to continue with its most online services. Ë IMPORTANT: If you suspect that your computer has a virus, download the VirusScan software installation files onto a computer that disc into your hard disk, then use WinZip,...
User Guide
Page 74
... VirusScan software can visit at : http://vil.nai.com/villib/alpha.asp You can also connect directly to the Network Associates online Virus Information Library, provided you can detect or clean, along with information about the Console, see Chapter 6, "Creating and Configuring Scheduled Tasks." The ...technical data you can use to remove viruses from the View menu in any of the virus response dialog boxes will connect you to the Library from the VirusScan Console -choose Virus List from your computer (Figure 3-10). The Library is part of the McAfee AVERT website, which you have an ...
... VirusScan software can visit at : http://vil.nai.com/villib/alpha.asp You can also connect directly to the Network Associates online Virus Information Library, provided you can detect or clean, along with information about the Console, see Chapter 6, "Creating and Configuring Scheduled Tasks." The ...technical data you can use to remove viruses from the View menu in any of the virus response dialog boxes will connect you to the Library from the VirusScan Console -choose Virus List from your computer (Figure 3-10). The Library is part of the McAfee AVERT website, which you have an ...
User Guide
Page 86
... dangerous Internet sites that make the VShield scanner both your first line of the VirusScan comprehensive anti-virus software security package. This means that the scanner looks for viruses in files that you open, copy, save, or otherwise modify, and files that you visit Internet... read from within infected files. 86 McAfee VirusScan Anti-Virus Software It can make it an integral part of anti-virus defense, and your system from the Custom option in memory and as Eudora Pro, Microsoft Outlook Express, NetScape mail, and America Online mail. • Internet Filter. Using...
... dangerous Internet sites that make the VShield scanner both your first line of the VirusScan comprehensive anti-virus software security package. This means that the scanner looks for viruses in files that you open, copy, save, or otherwise modify, and files that you visit Internet... read from within infected files. 86 McAfee VirusScan Anti-Virus Software It can make it an integral part of anti-virus defense, and your system from the Custom option in memory and as Eudora Pro, Microsoft Outlook Express, NetScape mail, and America Online mail. • Internet Filter. Using...
User Guide
Page 88
...To learn what each icon state means, see Chapter 2, "Installing VirusScan Software." 88 McAfee VirusScan Anti-Virus Software If you do so, see "Understanding the VShield system tray icon states" on... software not listed above. At first, the scanner enables only its modules are active. Enabling or starting the VShield scanner At the end of the VirusScan installation, ...v4.x • Netscape Mail (included with most versions of Netscape Navigator and Netscape Communicator) • America Online mail v3.0 and v4.0 In order to work correctly with the E-mail Scan module: • Microsoft ...
...To learn what each icon state means, see Chapter 2, "Installing VirusScan Software." 88 McAfee VirusScan Anti-Virus Software If you do so, see "Understanding the VShield system tray icon states" on... software not listed above. At first, the scanner enables only its modules are active. Enabling or starting the VShield scanner At the end of the VirusScan installation, ...v4.x • Netscape Mail (included with most versions of Netscape Navigator and Netscape Communicator) • America Online mail v3.0 and v4.0 In order to work correctly with the E-mail Scan module: • Microsoft ...
User Guide
Page 95
..., but they usually do so through a "gateway" application run from home and use a proprietary e-mail system at a time, however. If you use Netscape Mail, America Online, or such popular clients as your corporate e-mail system. Although the two programs share similar names, Outlook 97 and Outlook 98 are : • Internet e-mail...
..., but they usually do so through a "gateway" application run from home and use a proprietary e-mail system at a time, however. If you use Netscape Mail, America Online, or such popular clients as your corporate e-mail system. Although the two programs share similar names, Outlook 97 and Outlook 98 are : • Internet e-mail...
User Guide
Page 165
... protection dialog box Select each property page you want to protect, then click the Password button to the right to assign a password. • Open the online help topics. You can use the VirusScan application to run-Scan My Computer and Scan Drive 'C'. from the Help menu to see these steps: 1. the...
... protection dialog box Select each property page you want to protect, then click the Password button to the right to assign a password. • Open the online help topics. You can use the VirusScan application to run-Scan My Computer and Scan Drive 'C'. from the Help menu to see these steps: 1. the...
User Guide
Page 195
...have an associated log file, but VirusScan software will start your computer. • Open the online help topics. Choose the What's This? You can also right-click most dialog box buttons,...or click in the text box below. on your preferred browser application and connect to the McAfee Virus Information Library. Select one of the tasks listed in the Console toolbar. • Stop ...tasks will have an Internet connection and web browsing software available on page 27. • View an Activity Log. item that do in the library. NOTE: To connect to close the dialog box...
...have an associated log file, but VirusScan software will start your computer. • Open the online help topics. Choose the What's This? You can also right-click most dialog box buttons,...or click in the text box below. on your preferred browser application and connect to the McAfee Virus Information Library. Select one of the tasks listed in the Console toolbar. • Stop ...tasks will have an Internet connection and web browsing software available on page 27. • View an Activity Log. item that do in the library. NOTE: To connect to close the dialog box...
User Guide
Page 295
...of a Network Associates support plan extends the protection you get from four levels of technical support information via a Network Associates online knowledge base, and download access to product upgrades from the Home User PrimeSupport program. Network Associates support plans come . ... Network Associates product with the latest Network Associates technology. Network Associates B Support Services B Adding value to your McAfee product Choosing McAfee anti-virus, Sniffer Technologies network management, and PGP security software helps to ensure that provide you can choose a plan geared...
...of a Network Associates support plan extends the protection you get from four levels of technical support information via a Network Associates online knowledge base, and download access to product upgrades from the Home User PrimeSupport program. Network Associates support plans come . ... Network Associates product with the latest Network Associates technology. Network Associates B Support Services B Adding value to your McAfee product Choosing McAfee anti-virus, Sniffer Technologies network management, and PGP security software helps to ensure that provide you can choose a plan geared...
User Guide
Page 296
... user's guides, FAQ lists, and release notes • Data file updates and product upgrades via the Network Associates website 296 McAfee VirusScan Anti-Virus Software to 6:00 p.m. to 8:00 p.m. Network Associates Support Services If you purchased a perpetual license for an annual fee. ...; Electronic incident and query submission • Technical documents, including user's guides, FAQ lists, and release notes • Online data file updates and product upgrades The PrimeSupport Connect plan The PrimeSupport Connect plan gives you can purchase a PrimeSupport KnowledgeCenter plan...
... user's guides, FAQ lists, and release notes • Data file updates and product upgrades via the Network Associates website 296 McAfee VirusScan Anti-Virus Software to 6:00 p.m. to 8:00 p.m. Network Associates Support Services If you purchased a perpetual license for an annual fee. ...; Electronic incident and query submission • Technical documents, including user's guides, FAQ lists, and release notes • Online data file updates and product upgrades The PrimeSupport Connect plan The PrimeSupport Connect plan gives you can purchase a PrimeSupport KnowledgeCenter plan...
User Guide
Page 297
... professional who will call you at an interval you designate to verify that happen during weekends and local holidays • Unrestricted, 24-hour-per-day online access to technical solutions from a searchable knowledge base within the Network Associates website • Electronic incident and query submission • Technical documents, including user's guides...
... professional who will call you at an interval you designate to verify that happen during weekends and local holidays • Unrestricted, 24-hour-per-day online access to technical solutions from a searchable knowledge base within the Network Associates website • Electronic incident and query submission • Technical documents, including user's guides...
User Guide
Page 298
... • Electronic incident and query submission • Technical documents, including user's guides, FAQ lists, and release notes • Online data file updates and product upgrades Ordering a corporate PrimeSupport plan To order any PrimeSupport plan, contact your local Network Associates office. ...Friday from your support engineer, who your support engineer can help is not available in some parts of this guide. 298 McAfee VirusScan Anti-Virus Software You may purchase the PrimeSupport Enterprise plan on an annual basis when you purchase a Network Associates product, either with...
... • Electronic incident and query submission • Technical documents, including user's guides, FAQ lists, and release notes • Online data file updates and product upgrades Ordering a corporate PrimeSupport plan To order any PrimeSupport plan, contact your local Network Associates office. ...Friday from your support engineer, who your support engineer can help is not available in some parts of this guide. 298 McAfee VirusScan Anti-Virus Software You may purchase the PrimeSupport Enterprise plan on an annual basis when you purchase a Network Associates product, either with...
User Guide
Page 300
... free program upgrades for one year via the Network Associates website, your first support phone call (972) 855-7044 300 McAfee VirusScan Anti-Virus Software Visit the Network Associates website at : http://www.nai.com/asp_set/support/technical/intro.asp • Thirty days of... a Network Associates product, you receive depends on America Online: keyword MCAFEE • Free access to the PrimeSupport KnowledgeBase: online access to online or ...
... free program upgrades for one year via the Network Associates website, your first support phone call (972) 855-7044 300 McAfee VirusScan Anti-Virus Software Visit the Network Associates website at : http://www.nai.com/asp_set/support/technical/intro.asp • Thirty days of... a Network Associates product, you receive depends on America Online: keyword MCAFEE • Free access to the PrimeSupport KnowledgeBase: online access to online or ...
User Guide
Page 301
...in North America-contact your complimentary 30-day support period expires. All products except PGP encryption software (900) 225-5624 • Online Upgrades Plan. Pacific Time. This plan gives you support only when you need additional support, Network Associates offers a variety of the... and get 900-number access to technical support during business hours, Monday through Friday from 7:00 a.m. This service is available for McAfee VirusScan and NetShield software only. User's Guide 301 This plan gives you unlimited toll-free access to technical support staff members on ...
...in North America-contact your complimentary 30-day support period expires. All products except PGP encryption software (900) 225-5624 • Online Upgrades Plan. Pacific Time. This plan gives you support only when you need additional support, Network Associates offers a variety of the... and get 900-number access to technical support during business hours, Monday through Friday from 7:00 a.m. This service is available for McAfee VirusScan and NetShield software only. User's Guide 301 This plan gives you unlimited toll-free access to technical support staff members on ...
User Guide
Page 302
... plan for home users To order the PrimeSupport Small Office/Home Office Annual Plan, Pay-Per-Incident Plan, Pay-Per-Minute Plan, Online Upgrades Plan, or Quarterly Disk/CD Plan for your Network Associates products: • In North America, call Network Associates Customer Service ... Support Services How to reach international home user support The following table lists telephone numbers for technical support in some locations. 302 McAfee VirusScan Anti-Virus Software Country or Region Germany France United Kingdom Italy Netherlands Europe Latin America Phone Number* +49 (0)69 21901 300 +33 ...
... plan for home users To order the PrimeSupport Small Office/Home Office Annual Plan, Pay-Per-Incident Plan, Pay-Per-Minute Plan, Online Upgrades Plan, or Quarterly Disk/CD Plan for your Network Associates products: • In North America, call Network Associates Customer Service ... Support Services How to reach international home user support The following table lists telephone numbers for technical support in some locations. 302 McAfee VirusScan Anti-Virus Software Country or Region Germany France United Kingdom Italy Netherlands Europe Latin America Phone Number* +49 (0)69 21901 300 +33 ...
User Guide
Page 305
... New Data Files C Introducing the SecureCast service The Network Associates SecureCast service provides a convenient method you can use to receive the latest virus definition (.DAT) file updates automatically, as they become available, without your having to the appropriate address: [email protected] (United States)...Enterprise SecureCast channel. If you are a corporate customer, you do not know your grant number, submit the grant-number request form online: http://www.nai.com/asp_set/anti_virus/alerts/grantreq.asp OR Send an e-mail message to download them. To see this option, you...
... New Data Files C Introducing the SecureCast service The Network Associates SecureCast service provides a convenient method you can use to receive the latest virus definition (.DAT) file updates automatically, as they become available, without your having to the appropriate address: [email protected] (United States)...Enterprise SecureCast channel. If you are a corporate customer, you do not know your grant number, submit the grant-number request form online: http://www.nai.com/asp_set/anti_virus/alerts/grantreq.asp OR Send an e-mail message to download them. To see this option, you...
User Guide
Page 310
... as a cable modem or digital subscriber line (DSL) connection. Communication Method panel 9. For more information, see the BackWeb online help at your corporate network. Choose a communication method. Figure C-5. Choose this option if you might have running when SecureCast InfoPaks...8226; HTTP. The Communication Method panel appears (Figure C-5). Your choices are : • Direct. Skip to Step 13. 310 McAfee VirusScan Anti-Virus Software Choose this option to connect to the Internet through a proxy server on your computer has to the Internet through a Universal...
... as a cable modem or digital subscriber line (DSL) connection. Communication Method panel 9. For more information, see the BackWeb online help at your corporate network. Choose a communication method. Figure C-5. Choose this option if you might have running when SecureCast InfoPaks...8226; HTTP. The Communication Method panel appears (Figure C-5). Your choices are : • Direct. Skip to Step 13. 310 McAfee VirusScan Anti-Virus Software Choose this option to connect to the Internet through a proxy server on your computer has to the Internet through a Universal...
User Guide
Page 315
User's Guide 315 The Proxy Communication Configuration dialog box appears (Figure C-14). The Online Activity Status panel appears displaying the progress of another company, enter contact information for your proxy server requires you to connect to the Internet through a proxy ...
User's Guide 315 The Proxy Communication Configuration dialog box appears (Figure C-14). The Online Activity Status panel appears displaying the progress of another company, enter contact information for your proxy server requires you to connect to the Internet through a proxy ...