Service Manual
Page 5
... ESD-sensitive parts 4-1 Removal procedures 4-2 Covers 4-2 Extender cover removal 4-2 Front access cover removal 4-2 Left side cover removal 4-3 Rear cover removal 4-5 Upper right side cover removal 4-8 Lower right side cover removal 4-10 Top cover removal 4-11 Card cage removal 4-12 Controller card removal 4-13 Cover open sensor removal 4-15 Developer drive coupling assembly removal 4-16 Exit sensor removal (on the fuser 4-17 Fan removal 4-18 Feed rollers (autocompensator tires) removal 4-19 Fuser removal 4-20 Fuser idle...
... ESD-sensitive parts 4-1 Removal procedures 4-2 Covers 4-2 Extender cover removal 4-2 Front access cover removal 4-2 Left side cover removal 4-3 Rear cover removal 4-5 Upper right side cover removal 4-8 Lower right side cover removal 4-10 Top cover removal 4-11 Card cage removal 4-12 Controller card removal 4-13 Cover open sensor removal 4-15 Developer drive coupling assembly removal 4-16 Exit sensor removal (on the fuser 4-17 Fan removal 4-18 Feed rollers (autocompensator tires) removal 4-19 Fuser removal 4-20 Fuser idle...
Service Manual
Page 6
7003-XXX Scanner flatbed cover removal 4-48 Scanner top removal 4-48 Scanner CCD assembly removal 4-49 Scanner base assembly removal 4-51 Modem card removal 4-54 Modem speaker assembly removal 4-55 Locations and connections 5-1 Locations 5-1 Front view 5-1 Rear view 5-1 ADF ... J5 Operator panel 5-10 J1 Flatbed motor 5-11 J4 CCD module 5-12 Preventive maintenance 6-1 Printer engine 6-1 Scanner 6-1 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Scanner 7-4 Assembly 3: Electronics 7-8 Assembly 4: Frame 7-10 Assembly 5: Miscellaneous ...
7003-XXX Scanner flatbed cover removal 4-48 Scanner top removal 4-48 Scanner CCD assembly removal 4-49 Scanner base assembly removal 4-51 Modem card removal 4-54 Modem speaker assembly removal 4-55 Locations and connections 5-1 Locations 5-1 Front view 5-1 Rear view 5-1 ADF ... J5 Operator panel 5-10 J1 Flatbed motor 5-11 J4 CCD module 5-12 Preventive maintenance 6-1 Printer engine 6-1 Scanner 6-1 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Scanner 7-4 Assembly 3: Electronics 7-8 Assembly 4: Frame 7-10 Assembly 5: Miscellaneous ...
Service Manual
Page 25
... on page 2-19. See "ADF service check" on page 2-21. Check the connection at J7 on page 2-20. False Open ADF Cover Remove Paper 9.7.01 service transfer error is displayed SucERR:900xx No Modem is ok. Paper feed misalignment results in Ready mode before flashing the firmware....back of page Paper jams Main motor noisy or does not move Paper never picks Paper feeds continuously Skewed paper Paper wrinkled or bent Top cover will automatically reboot. Diagnostic information 2-3 See "Paper feed service checks" on page 2-20. Printhead misalignment results in ADF. Reinsert the ...
... on page 2-19. See "ADF service check" on page 2-21. Check the connection at J7 on page 2-20. False Open ADF Cover Remove Paper 9.7.01 service transfer error is displayed SucERR:900xx No Modem is ok. Paper feed misalignment results in Ready mode before flashing the firmware....back of page Paper jams Main motor noisy or does not move Paper never picks Paper feeds continuously Skewed paper Paper wrinkled or bent Top cover will automatically reboot. Diagnostic information 2-3 See "Paper feed service checks" on page 2-20. Printhead misalignment results in ADF. Reinsert the ...
Service Manual
Page 30
.... 941 Scanner - Home sensor error See "CCD service check" on page 2-19. 2-8 Service Manual manuals4you.com Verify that the lamp is Lift flatbed cover and move the sliding switch, located to locked. Lamp error Restart the MFP. If the problem remains, replace the CCD unit. 944 Scanner - 7003... printhead (J12 on the controller card. AFE R/W Replace the controller card. Non 9xx service errors Error Scanner Locked Unlock Scanner Open ADF cover Remove Paper Description Action Scanner CCD module is not illuminating during the motor ramp-up to speed. 937 Transport motor...
.... 941 Scanner - Home sensor error See "CCD service check" on page 2-19. 2-8 Service Manual manuals4you.com Verify that the lamp is Lift flatbed cover and move the sliding switch, located to locked. Lamp error Restart the MFP. If the problem remains, replace the CCD unit. 944 Scanner - 7003... printhead (J12 on the controller card. AFE R/W Replace the controller card. Non 9xx service errors Error Scanner Locked Unlock Scanner Open ADF cover Remove Paper Description Action Scanner CCD module is not illuminating during the motor ramp-up to speed. 937 Transport motor...
Service Manual
Page 31
...jammed between Tray 1 and the input sensor. Remove the print cartridge to remove the media. See "ADF service check" on page 2-28. Remove the print cartridge and open the rear door to clear the paper path. Open the rear door to the printer is covering the paper present sensor. Paper jam messages ...Message 200 Paper Jam Remove Cartridge 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door 241 Paper Jam Check Tray 1 242 Paper Jam ...
...jammed between Tray 1 and the input sensor. Remove the print cartridge to remove the media. See "ADF service check" on page 2-28. Remove the print cartridge and open the rear door to clear the paper path. Open the rear door to the printer is covering the paper present sensor. Paper jam messages ...Message 200 Paper Jam Remove Cartridge 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door 241 Paper Jam Check Tray 1 242 Paper Jam ...
Service Manual
Page 74
... its socket, and lift it above the socket. When re-installing a part held with several screws, start all external cables from the printer base frame. 4-2 Service Manual manuals4you.com Covers Extender cover removal 1. Locate the latches on the inside of its socket, and relax it above the socket. 4. Place thumbs on the left hinge...
... its socket, and lift it above the socket. When re-installing a part held with several screws, start all external cables from the printer base frame. 4-2 Service Manual manuals4you.com Covers Extender cover removal 1. Locate the latches on the inside of its socket, and relax it above the socket. 4. Place thumbs on the left hinge...
Service Manual
Page 75
Remove the front access cover. Use your left hand to hold the fuser link at the cover joint while rotating the right side of the cover slightly away from the MFP to expose two screws (A) and the two latches (B) securing the left side cover. 2. Left side cover removal 1. Remove the two screws. Open the front access cover to disengage the link. 7. 7003-XXX 6. Repair information 4-3
Remove the front access cover. Use your left hand to hold the fuser link at the cover joint while rotating the right side of the cover slightly away from the MFP to expose two screws (A) and the two latches (B) securing the left side cover. 2. Left side cover removal 1. Remove the two screws. Open the front access cover to disengage the link. 7. 7003-XXX 6. Repair information 4-3
Service Manual
Page 77
See "Left side cover removal" on page 4-8 for more information. 2. Remove the left side cover. Open the rear door (rear exit tray). manuals4you.com Repair information 4-5 See "Upper right side cover removal" on page 4-3 for more information. 3. Remove the upper and lower right side covers. Remove the two screws (A) securing the cover. 4. 7003-XXX Rear cover removal 1.
See "Left side cover removal" on page 4-8 for more information. 2. Remove the left side cover. Open the rear door (rear exit tray). manuals4you.com Repair information 4-5 See "Upper right side cover removal" on page 4-3 for more information. 3. Remove the upper and lower right side covers. Remove the two screws (A) securing the cover. 4. 7003-XXX Rear cover removal 1.
Service Manual
Page 80
See "Lower right side cover removal" on the rear side. 3. 7003-XXX Upper right side cover removal 1. Open the rear door (output tray). 4-8 Service Manual manuals4you.com Remove the lower right side cover. Remove one screw (A) from the front and the two screws (B) on page 4-10. 2.
See "Lower right side cover removal" on the rear side. 3. 7003-XXX Upper right side cover removal 1. Open the rear door (output tray). 4-8 Service Manual manuals4you.com Remove the lower right side cover. Remove one screw (A) from the front and the two screws (B) on page 4-10. 2.
Service Manual
Page 82
Disengage the upper hinge. 6. Release the latch (B) on the front of the lower right side cover. 3. Swing the lower right side cover open. 4. Remove the screw(A) holding the lower right side cover. 2. Lift the MFP up slightly, and disengage the lower hinge. 5. 7003-XXX Lower right side cover removal 1. Remove the lower right cover. 4-10 Service Manual manuals4you.com
Disengage the upper hinge. 6. Release the latch (B) on the front of the lower right side cover. 3. Swing the lower right side cover open. 4. Remove the screw(A) holding the lower right side cover. 2. Lift the MFP up slightly, and disengage the lower hinge. 5. 7003-XXX Lower right side cover removal 1. Remove the lower right cover. 4-10 Service Manual manuals4you.com
Service Manual
Page 83
Remove two screws (B) at the front of the top cover just behind the access door. 4. 7003-XXX Top cover removal 1. Lift and remove the top cover. Remove four screws (A) that secure the top cover to the printer frame. 3. Repair information 4-11 Remove the scanner assembly. See "Scanner base assembly removal" on page 4-51. 2.
Remove two screws (B) at the front of the top cover just behind the access door. 4. 7003-XXX Top cover removal 1. Lift and remove the top cover. Remove four screws (A) that secure the top cover to the printer frame. 3. Repair information 4-11 Remove the scanner assembly. See "Scanner base assembly removal" on page 4-51. 2.
Service Manual
Page 84
Remove screw (A) securing the card cage to "Lower right side cover removal" on page 4-10. 2. Press in metal tab and remove card cage. 4-12 Service Manual manuals4you.com 7003-XXX Card cage removal 1. Go to the frame. 3. Remove lower right cover.
Remove screw (A) securing the card cage to "Lower right side cover removal" on page 4-10. 2. Press in metal tab and remove card cage. 4-12 Service Manual manuals4you.com 7003-XXX Card cage removal 1. Go to the frame. 3. Remove lower right cover.
Service Manual
Page 85
... 4-13 Note: Use part number 40X4828 for the X342n, and 40X2632 for the X340 and X340n. 1. Remove the screw (A) securing the USB port to the frame at the top of the MFP. See "Upper right side cover removal" on page 4-12. 3. Remove snap on page 4-29. 6. Controller card removal Warning: Always touch a ground before touching the...
... 4-13 Note: Use part number 40X4828 for the X342n, and 40X2632 for the X340 and X340n. 1. Remove the screw (A) securing the USB port to the frame at the top of the MFP. See "Upper right side cover removal" on page 4-12. 3. Remove snap on page 4-29. 6. Controller card removal Warning: Always touch a ground before touching the...
Service Manual
Page 88
Remove the left side cover. Carefully place the MFP on page 4-3. 2. Remove the conical spring (B) and the developer drive coupling assembly (C). 4-16 Service Manual manuals4you.com 7003-XXX Developer drive coupling assembly removal 1. Protect the cover from marring. 3. See "Left side cover removal" on its right side. Remove four screws (A) in the gear train metal cover. 4. Remove the gear train metal cover. 5.
Remove the left side cover. Carefully place the MFP on page 4-3. 2. Remove the conical spring (B) and the developer drive coupling assembly (C). 4-16 Service Manual manuals4you.com 7003-XXX Developer drive coupling assembly removal 1. Protect the cover from marring. 3. See "Left side cover removal" on its right side. Remove four screws (A) in the gear train metal cover. 4. Remove the gear train metal cover. 5.
Service Manual
Page 90
7003-XXX 6. Unplug the fan from the controller card at J19. 3. Slide the fuser out just enough to access the screw holding the fan to the metal side frame. 4-18 Service Manual manuals4you.com Remove two screws (A) holding the sensor. 8. Open the upper right side cover. See "Upper right side cover removal" on page 4-8. 2. Fan removal 1. Observe the orientation of the flag and spring before replacing units. Remove the sensor and its attached cable. 9. Remove the two screws (B) securing the fuser. 7.
7003-XXX 6. Unplug the fan from the controller card at J19. 3. Slide the fuser out just enough to access the screw holding the fan to the metal side frame. 4-18 Service Manual manuals4you.com Remove two screws (A) holding the sensor. 8. Open the upper right side cover. See "Upper right side cover removal" on page 4-8. 2. Fan removal 1. Observe the orientation of the flag and spring before replacing units. Remove the sensor and its attached cable. 9. Remove the two screws (B) securing the fuser. 7.
Service Manual
Page 93
... 4-2 for more information. 2. See "Left side cover removal" on its right side. Remove the four screws (A) securing the gear train cover. 5. Disconnect front link from the shaft. 7. Remove the gear train cover. 6. Repair information 4-21 7003-XXX Fuser idle gear links removal 1. Protect the cover from being marred. 4. See "Front access cover removal" on each side of the shaft, and...
... 4-2 for more information. 2. See "Left side cover removal" on its right side. Remove the four screws (A) securing the gear train cover. 5. Disconnect front link from the shaft. 7. Remove the gear train cover. 6. Repair information 4-21 7003-XXX Fuser idle gear links removal 1. Protect the cover from being marred. 4. See "Front access cover removal" on each side of the shaft, and...
Service Manual
Page 94
See "LVPS/HVPS card assembly removal" on page 4-5 for more information. 3. Remove the rear cover. Remove the exit guide assembly. Remove the two screws (B) from the lower corners of the fuser. 5. Note: The cable can be reached without fully removing the card. 2. Slide the fuser out far ...cable connections. 6. Extract the fuser power cable. 4-22 Service Manual manuals4you.com Remove the LVPS/HVPS card. See "Rear cover removal" on page 4-26 for more information. See "Paper exit guide assembly removal" on page 4-31 for more information. 4. 7003-XXX Fuser power cable...
See "LVPS/HVPS card assembly removal" on page 4-5 for more information. 3. Remove the rear cover. Remove the exit guide assembly. Remove the two screws (B) from the lower corners of the fuser. 5. Note: The cable can be reached without fully removing the card. 2. Slide the fuser out far ...cable connections. 6. Extract the fuser power cable. 4-22 Service Manual manuals4you.com Remove the LVPS/HVPS card. See "Rear cover removal" on page 4-26 for more information. See "Paper exit guide assembly removal" on page 4-31 for more information. 4. 7003-XXX Fuser power cable...
Service Manual
Page 95
Remove four screws (A) in the gear train metal cover. 7003-XXX 4. Remove the clip (B) from being marred. 3. Repair information 4-23 Place the MFP on page 4-3. 2. Remove the screw and lever (pawl) (C). 6. Remove the left side cover. Input roller clutch and lever removal (autocompensator clutch) 1. Protect the cover from the shaft of the input roller clutch assembly. 5. If the pieces come apart, they can be easily reassembled if necessary. Remove the clutch assembly. See "Left side cover removal" on its right side.
Remove four screws (A) in the gear train metal cover. 7003-XXX 4. Remove the clip (B) from being marred. 3. Repair information 4-23 Place the MFP on page 4-3. 2. Remove the screw and lever (pawl) (C). 6. Remove the left side cover. Input roller clutch and lever removal (autocompensator clutch) 1. Protect the cover from the shaft of the input roller clutch assembly. 5. If the pieces come apart, they can be easily reassembled if necessary. Remove the clutch assembly. See "Left side cover removal" on its right side.
Service Manual
Page 96
...its path. 7. Using a small shank screwdriver, remove the screw (A) behind the ACM (auto compensator) pivot that the flag is captured and out of card). 3. A 5. Remove the sensor and the attached cable, flag, and spring. 6. See "Upper right side cover removal" on the controller card (front, near top of... the paper path. 4-24 Service Manual manuals4you.com 7003-XXX Input sensor #1 removal 1. Re-install the sensor so that holds the paper sensor in its back....
...its path. 7. Using a small shank screwdriver, remove the screw (A) behind the ACM (auto compensator) pivot that the flag is captured and out of card). 3. A 5. Remove the sensor and the attached cable, flag, and spring. 6. See "Upper right side cover removal" on the controller card (front, near top of... the paper path. 4-24 Service Manual manuals4you.com 7003-XXX Input sensor #1 removal 1. Re-install the sensor so that holds the paper sensor in its back....
Service Manual
Page 97
... loaded against the leading edge of the MFP facing you. Open the right side cover. Carefully place the MFP on the controller card (front, top of card). 3. Remove the sensor and its back with the bottom of an advancing sheet. 7. Remove the paper tray. 4. See "Upper right side cover removal" on page 4-8 for more information. 2.
... loaded against the leading edge of the MFP facing you. Open the right side cover. Carefully place the MFP on the controller card (front, top of card). 3. Remove the sensor and its back with the bottom of an advancing sheet. 7. Remove the paper tray. 4. See "Upper right side cover removal" on page 4-8 for more information. 2.