Troubleshooting Guide
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... Verify you are printing on the transfer roll. You may have a printer part that is within the printer specifications. Reinstall the cartridge and then press . Toner smears or print comes off . 2 Hold down and , and turn the printer on the operator panel until all the pages print... print quality problems, print the "Print defects guide" and check for repeating defects. When the print remains faded replace the print cartridge. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting ...
... Verify you are printing on the transfer roll. You may have a printer part that is within the printer specifications. Reinstall the cartridge and then press . Toner smears or print comes off . 2 Hold down and , and turn the printer on the operator panel until all the pages print... print quality problems, print the "Print defects guide" and check for repeating defects. When the print remains faded replace the print cartridge. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting ...
Troubleshooting Guide
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... the fonts are using the correct printer drivers. • Verify the environment is installed correctly. Check the print cartridge to see if it is installed correctly. • The toner may be sure it is Class B. Printing is too dark • Change the Print Resolution setting in the ... setting in the Quality menu to be low. Repeat this procedure multiple times until the print remains faded. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings ...
... the fonts are using the correct printer drivers. • Verify the environment is installed correctly. Check the print cartridge to see if it is installed correctly. • The toner may be sure it is Class B. Printing is too dark • Change the Print Resolution setting in the ... setting in the Quality menu to be low. Repeat this procedure multiple times until the print remains faded. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings ...
User's Guide
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...a non-oozing adhesive. • Remove a 3 mm (0.125 in a jam. Try a sample of any doubts about the envelopes you replace the toner cartridge), complete the following steps to the edge of paper. Have rough, cockle, or laid finishes. • Use envelopes that have exposed adhesive. Set ... Do not use with the printer before purchasing a large quantity. Understanding paper and specialty media guidelines - mixing media can print on the Lexmark Web site at a time. • A combination of high humidity (over 60%) and the high printing temperatures may cause labels to peel...
...a non-oozing adhesive. • Remove a 3 mm (0.125 in a jam. Try a sample of any doubts about the envelopes you replace the toner cartridge), complete the following steps to the edge of paper. Have rough, cockle, or laid finishes. • Use envelopes that have exposed adhesive. Set ... Do not use with the printer before purchasing a large quantity. Understanding paper and specialty media guidelines - mixing media can print on the Lexmark Web site at a time. • A combination of high humidity (over 60%) and the high printing temperatures may cause labels to peel...
User's Guide
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... / Supplies on the operator panel unless the printer is printing or in your toner cartridge. Storing supplies Choose a cool, clean storage area for information about Lexmark Authorized Supplies Dealers in a busy state. Tray 1 Low, Tray 2 Low... In the U.S., contact Lexmark at the top of your area. Store supplies right side up in this key...
... / Supplies on the operator panel unless the printer is printing or in your toner cartridge. Storing supplies Choose a cool, clean storage area for information about Lexmark Authorized Supplies Dealers in a busy state. Tray 1 Low, Tray 2 Low... In the U.S., contact Lexmark at the top of your area. Store supplies right side up in this key...
User's Guide
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... to Single or Continuous (default is Off), the printer automatically notifies you bought your area. Ordering a toner cartridge When the 88 Toner Low message appears, you should order a new toner cartridge. You need to 10 (darkest setting). Order Lexmark part number W84030H. The message 84 Replace PC Unit is satisfactory before the photoconductor reaches this point...
... to Single or Continuous (default is Off), the printer automatically notifies you bought your area. Ordering a toner cartridge When the 88 Toner Low message appears, you should order a new toner cartridge. You need to 10 (darkest setting). Order Lexmark part number W84030H. The message 84 Replace PC Unit is satisfactory before the photoconductor reaches this point...
User's Guide
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... computer users should make sure the ink can withstand temperatures of 230°C (446°F). • Replace the photoconductor kit or toner cartridge. DEF Printing is not set too high in the software application. Solving print quality problems 101 Action • Make sure the packaging...in the Quality menu. Troubleshooting Problem Entire page is installed correctly. • Replace the photoconductor kit. ABC DEF • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting in...
... computer users should make sure the ink can withstand temperatures of 230°C (446°F). • Replace the photoconductor kit or toner cartridge. DEF Printing is not set too high in the software application. Solving print quality problems 101 Action • Make sure the packaging...in the Quality menu. Troubleshooting Problem Entire page is installed correctly. • Replace the photoconductor kit. ABC DEF • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting in...
User's Guide
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...the product you may not apply to present proof of original purchase and ends 12 months later as toners and inks), software, or interfaces not furnished by a Lexmark warranty, technical support may not be available or only be required to deliver your product to the Remarketer...period of such damages. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of this document. For any claim concerning performance or nonperformance of all print cartridges, programs, data, and removable storage media (...
...the product you may not apply to present proof of original purchase and ends 12 months later as toners and inks), software, or interfaces not furnished by a Lexmark warranty, technical support may not be available or only be required to deliver your product to the Remarketer...period of such damages. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of this document. For any claim concerning performance or nonperformance of all print cartridges, programs, data, and removable storage media (...
User's Guide
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...multipurpose feeder guidelines 52 N NetWare 24 network setup page 17 O operator panel 9, 17 disabling menus 104 enabling menus 105 ordering, toner cartridge 71 P panel, operator 9 paper letterhead 44 preprinted forms 44 recommended types 42 unsatisfactory types 43 paper tray adjustment 50, 55 ...Simple Network Management Protocol 108 staple and offset unit replacing staples 72 staple cartridge, replacing 72 staple jam 92 Staples Empty or Misfed message 92 supplies maintenance kit 72 toner cartridge 71 T toner cartridge ordering 71 transparencies loading input tray 49 tray linking 59 U UNIX 16...
...multipurpose feeder guidelines 52 N NetWare 24 network setup page 17 O operator panel 9, 17 disabling menus 104 enabling menus 105 ordering, toner cartridge 71 P panel, operator 9 paper letterhead 44 preprinted forms 44 recommended types 42 unsatisfactory types 43 paper tray adjustment 50, 55 ...Simple Network Management Protocol 108 staple and offset unit replacing staples 72 staple cartridge, replacing 72 staple jam 92 Staples Empty or Misfed message 92 supplies maintenance kit 72 toner cartridge 71 T toner cartridge ordering 71 transparencies loading input tray 49 tray linking 59 U UNIX 16...
Menus and Messages
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... - A serial interface is processing data through the specified USB port. Wait for the message to clear. • Replace the toner cartridge. • Replace the toner cartridge. • Press to clear the message. 43 Remove the unsupported device to clear the message and continue printing. until Continue ...is enough printer memory to process the job. • Cancel the current job. • Check the staple cartridge for a staple jam. • Install a new staple cartridge. • To clear the message and continue printing without stapling, press until Do not restore appears, and ...
... - A serial interface is processing data through the specified USB port. Wait for the message to clear. • Replace the toner cartridge. • Replace the toner cartridge. • Press to clear the message. 43 Remove the unsupported device to clear the message and continue printing. until Continue ...is enough printer memory to process the job. • Cancel the current job. • Check the staple cartridge for a staple jam. • Install a new staple cartridge. • To clear the message and continue printing without stapling, press until Do not restore appears, and ...
Menus and Messages
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... clears the message in 30 seconds, and then disables the download emulator on the hard disk. Insert or replace the toner cartridge. • Load the appropriate media in printer memory. • Install additional printer memory. Make sure the link buffers...Lexmark Web site. Displays the current level of all of Job command, a Form Feed command, or additional data. • Press to activate the link buffer changes. - Understanding printer messages Message USB drive removed View supplies Waiting 1565 Emul Error Load Emul Option 31 Replace defective or missing toner cartridge...
... clears the message in 30 seconds, and then disables the download emulator on the hard disk. Insert or replace the toner cartridge. • Load the appropriate media in printer memory. • Install additional printer memory. Make sure the link buffers...Lexmark Web site. Displays the current level of all of Job command, a Form Feed command, or additional data. • Press to activate the link buffer changes. - Understanding printer messages Message USB drive removed View supplies Waiting 1565 Emul Error Load Emul Option 31 Replace defective or missing toner cartridge...
Menus and Messages
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...press and then press . • Replace the photoconductor unit. until Continue appears, and then press . until Continue appears, 88 Replace toner • Replace the toner cartridge. • To clear the message, and continue printing, press and then press . until Continue appears, • Replace the maintenance...printing, press and then press . until Continue Any information not previously stored on the hard disk is low • Replace the toner cartridge. • To clear the message, and continue printing, press and then press . If the error message remains, the hard...
...press and then press . • Replace the photoconductor unit. until Continue appears, and then press . until Continue appears, 88 Replace toner • Replace the toner cartridge. • To clear the message, and continue printing, press and then press . until Continue appears, • Replace the maintenance...printing, press and then press . until Continue Any information not previously stored on the hard disk is low • Replace the toner cartridge. • To clear the message, and continue printing, press and then press . If the error message remains, the hard...
Menus and Messages
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... 48 286 Paper jam 48 287 Paper jam 48 288 Paper jam 48 289.yy Staple error, check area G 48 31 Replace defective or missing toner cartridge 44 34 Incorrect Media 44 37 Insufficient memory for Flash Memory Defragment operation 44 37 Insufficient memory to collate job 44 37 Insufficient memory, some... 46 84 Insert PC unit 46 84 PC unit abnormal 46 84 PC Unit life warning 46 84 Replace PC unit 46 88 Replace toner 46 88 Toner is low 46 900-999 Service 48 A accounting statistics 22 Activate, AppleTalk 37 Activate, LexLink 37 Activate, netware 36 Activating Menu Changes 39 Advanced...
... 48 286 Paper jam 48 287 Paper jam 48 288 Paper jam 48 289.yy Staple error, check area G 48 31 Replace defective or missing toner cartridge 44 34 Incorrect Media 44 37 Insufficient memory for Flash Memory Defragment operation 44 37 Insufficient memory to collate job 44 37 Insufficient memory, some... 46 84 Insert PC unit 46 84 PC unit abnormal 46 84 PC Unit life warning 46 84 Replace PC unit 46 88 Replace toner 46 88 Toner is low 46 900-999 Service 48 A accounting statistics 22 Activate, AppleTalk 37 Activate, LexLink 37 Activate, netware 36 Activating Menu Changes 39 Advanced...
Help Menu Pages
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... may be sure it is within the printer specifications. ABC DEF Action • The toner may be printed. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Toner fog or background shading appears on an uneven print surface, change the Paper Weight and Paper... the printer top front cover to make sure it is installed correctly. • The toner may have a printer part that is being used. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Print quality and troubleshooting Page 2 of 5 The information in the ...
... may be sure it is within the printer specifications. ABC DEF Action • The toner may be printed. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Toner fog or background shading appears on an uneven print surface, change the Paper Weight and Paper... the printer top front cover to make sure it is installed correctly. • The toner may have a printer part that is being used. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Print quality and troubleshooting Page 2 of 5 The information in the ...
Help Menu Pages
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.... Printing is installed correctly. ABC DEF Change the Toner Darkness setting in the software application. Check the print cartridge to the Menus and Messages Guide on the page. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Refer to see if it is... too dark. ABC DEF Action • The toner may be low. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. Print quality and troubleshooting Page 3 of 5 Problem Streaks ...
.... Printing is installed correctly. ABC DEF Change the Toner Darkness setting in the software application. Check the print cartridge to the Menus and Messages Guide on the page. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Refer to see if it is... too dark. ABC DEF Action • The toner may be low. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. Print quality and troubleshooting Page 3 of 5 Problem Streaks ...
Help Menu Pages
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...prints, but the top and side margins are set to the proper positions for more information. • The toner cartridge may be defective. Gray background prints • The Toner Darkness setting may be too dark. on the publications CD for more information. Print is defective. Repeating defects... appear Either the toner cartridge, the photoconductor kit, or the fuser is skewed, or inappropriately slanted. Action • Make sure the Paper Size setting...
...prints, but the top and side margins are set to the proper positions for more information. • The toner cartridge may be defective. Gray background prints • The Toner Darkness setting may be too dark. on the publications CD for more information. Print is defective. Repeating defects... appear Either the toner cartridge, the photoconductor kit, or the fuser is skewed, or inappropriately slanted. Action • Make sure the Paper Size setting...
Help Menu Pages
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.... Measurement Print quality defect repeats at every 22 units. Print quality defect repeats at every 6 units. Problem Photoconductor kit Photoconductor kit Toner cartridge Fuser Solution Replace the photoconductor kit. Replace the toner cartridge. If another type of an item to indicate that it is highlighted, and then press . 5 The messages Resetting Printer and Performing...
.... Measurement Print quality defect repeats at every 22 units. Print quality defect repeats at every 6 units. Problem Photoconductor kit Photoconductor kit Toner cartridge Fuser Solution Replace the photoconductor kit. Replace the toner cartridge. If another type of an item to indicate that it is highlighted, and then press . 5 The messages Resetting Printer and Performing...
Help Menu Pages
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Supplies guide Page 1 of 1 Supplies guide The following table lists the part numbers for ordering supply items: Part name High Yield Toner Cartridge Photoconductor Kit Maintenance kit (low voltage) Maintenance kit (high voltage) Staple Cartridge Part number W84020H W84030H 25A0014 25A0015 25A0013 For information about conserving supplies, see the User's Guide on the publications CD.
Supplies guide Page 1 of 1 Supplies guide The following table lists the part numbers for ordering supply items: Part name High Yield Toner Cartridge Photoconductor Kit Maintenance kit (low voltage) Maintenance kit (high voltage) Staple Cartridge Part number W84020H W84030H 25A0014 25A0015 25A0013 For information about conserving supplies, see the User's Guide on the publications CD.
Service Manual
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... 2-42 908.00 PPM data failure 2-42 910.00 Transport motor stop failure 2-43 911.00 Transport motor failure 2-44 912.00 PC cartridge unit motor failure 2-44 913.00 Printhead assembly failure 2-45 914.00 Toner add motor assembly failure 2-45 915.00 Fuser cooling fan failure 2-46 916.00 PC... cartridge cooling fan failure 2-47 918.00 Sensor (exit 1 media shift HP) failure 2-47 920.00 Fuser unit assembly on time failure 2-48 Table of...
... 2-42 908.00 PPM data failure 2-42 910.00 Transport motor stop failure 2-43 911.00 Transport motor failure 2-44 912.00 PC cartridge unit motor failure 2-44 913.00 Printhead assembly failure 2-45 914.00 Toner add motor assembly failure 2-45 915.00 Fuser cooling fan failure 2-46 916.00 PC... cartridge cooling fan failure 2-47 918.00 Sensor (exit 1 media shift HP) failure 2-47 920.00 Fuser unit assembly on time failure 2-48 Table of...
Service Manual
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...failure 2-51 929.00 Sensor (ATC) failure 2-52 930.00 Laser power failure 2-52 932.00 Toner cartridge RFID data write failure 2-53 933.00 Toner cartridge RFID communication failure 2-53 939.00 RIP card assembly communication failure 2-55 941.00 Media tray 1 ...door open 2-70 Scheduled maintenance required 2-70 Standard bin 1 full 2-71 Standard bin 2 full 2-71 Toner cartridge empty 2-72 Toner cartridge near empty 2-73 Toner cartridge failure 2-74 Toner cartridge RFID failure 2-75 Toner cartridge set failure 2-75 Tray 1 media size failure 2-76 Tray 2 media size failure 2-76 Tray 1 ...
...failure 2-51 929.00 Sensor (ATC) failure 2-52 930.00 Laser power failure 2-52 932.00 Toner cartridge RFID data write failure 2-53 933.00 Toner cartridge RFID communication failure 2-53 939.00 RIP card assembly communication failure 2-55 941.00 Media tray 1 ...door open 2-70 Scheduled maintenance required 2-70 Standard bin 1 full 2-71 Standard bin 2 full 2-71 Toner cartridge empty 2-72 Toner cartridge near empty 2-73 Toner cartridge failure 2-74 Toner cartridge RFID failure 2-75 Toner cartridge set failure 2-75 Tray 1 media size failure 2-76 Tray 2 media size failure 2-76 Tray 1 ...
Service Manual
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... 4-79 Transport clutch assembly removal 4-80 Sensor (tray 2 feed-out) removal 4-82 Switch (PC cartridge interlock) removal 4-83 Sensor (humidity and temperature) removal 4-89 Sensor (RFID PC cartridge) and sensor (RFID toner cartridge) removal 4-94 Toner cartridge guide assembly removal 4-95 Toner add motor assembly removal 4-97 Fuser cooling fan removal 4-98 Printhead assembly removal 4-99 PC...
... 4-79 Transport clutch assembly removal 4-80 Sensor (tray 2 feed-out) removal 4-82 Switch (PC cartridge interlock) removal 4-83 Sensor (humidity and temperature) removal 4-89 Sensor (RFID PC cartridge) and sensor (RFID toner cartridge) removal 4-94 Toner cartridge guide assembly removal 4-95 Toner add motor assembly removal 4-97 Fuser cooling fan removal 4-98 Printhead assembly removal 4-99 PC...