Troubleshooting Guide
Page 1
... list of held jobs and deleting others you have checked each of held jobs and deleting others you are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Lexmark™ W840 Troubleshooting Guide Online technical support Technical support is available on KnowledgeBase to search for Direct USB printing. Solving printing problems The...
... list of held jobs and deleting others you have checked each of held jobs and deleting others you are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Lexmark™ W840 Troubleshooting Guide Online technical support Technical support is available on KnowledgeBase to search for Direct USB printing. Solving printing problems The...
User's Guide
Page 3
Contents Chapter 1: Learning about the printer 6 Printer overview ...6 Understanding the printer operator panel ...9 Chapter 2: Installing drivers for local printing 11 Windows ...11 Macintosh ...15 UNIX/Linux ...16 Chapter 3: Installing drivers for network printing 17 Printing a network setup page ...17 Assigning a printer IP address ...17 Verifying the IP settings ...18 Windows ...18 Macintosh ...22 UNIX/Linux ...24 NetWare ...24 Chapter...
Contents Chapter 1: Learning about the printer 6 Printer overview ...6 Understanding the printer operator panel ...9 Chapter 2: Installing drivers for local printing 11 Windows ...11 Macintosh ...15 UNIX/Linux ...16 Chapter 3: Installing drivers for network printing 17 Printing a network setup page ...17 Assigning a printer IP address ...17 Verifying the IP settings ...18 Windows ...18 Macintosh ...22 UNIX/Linux ...24 NetWare ...24 Chapter...
User's Guide
Page 11
... not available for Windows NT operating systems. Installing drivers for the particular operating system. 2 Installing drivers for local printing A local printer is software that lets the computer communicate with the printer. Drivers are also available in the Printers folder. The local printer is intended to be created and appear in downloadable software packages on the Lexmark Web site at...
... not available for Windows NT operating systems. Installing drivers for the particular operating system. 2 Installing drivers for local printing A local printer is software that lets the computer communicate with the printer. Drivers are also available in the Printers folder. The local printer is intended to be created and appear in downloadable software packages on the Lexmark Web site at...
User's Guide
Page 12
... Software. Follow the instructions on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. Note: Some Windows operating systems require that the user has administrative access to install printer drivers on the screen. If the CD launches automatically, click Exit to return to accept the...
... Software. Follow the instructions on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. Note: Some Windows operating systems require that the user has administrative access to install printer drivers on the screen. If the CD launches automatically, click Exit to return to accept the...
User's Guide
Page 13
... then press . Note: A serial interface card is installed) heading to the printer. To do this page for later use. Installing a printer driver A printer driver must be set to 2. • Flow Control recommended protocol setting is connected to find the serial parameters. Note: Windows 95 and Windows 98 (first edition) users should launch automatically. It should follow the...
... then press . Note: A serial interface card is installed) heading to the printer. To do this page for later use. Installing a printer driver A printer driver must be set to 2. • Flow Control recommended protocol setting is connected to find the serial parameters. Note: Windows 95 and Windows 98 (first edition) users should launch automatically. It should follow the...
User's Guide
Page 14
... for the communications port assigned to the printer driver. Look for use. 10 Click Finish to complete the printer software installation. d Click Print Test Page. b Select the printer just added. c Click File Æ Properties. Installing drivers for local printing 2 Click Install Printer and Software. 3 Click Agree to accept the Printer Software License Agreement. 4 Select Custom, and click...
... for the communications port assigned to the printer driver. Look for use. 10 Click Finish to complete the printer software installation. d Click Print Test Page. b Select the printer just added. c Click File Æ Properties. Installing drivers for local printing 2 Click Install Printer and Software. 3 Click Agree to accept the Printer Software License Agreement. 4 Select Custom, and click...
User's Guide
Page 16
... original Printer (USB) window. 7 In the PostScript Printer Description (PPD) File section, click Auto Setup. The printer is now saved as Sun Solaris and Red Hat. The UNIX/Linux User's Guide in each package gives detailed instructions for installing and using a parallel connection. All the printer driver packages support local printing using Lexmark printers in the USB Printer Selection...
... original Printer (USB) window. 7 In the PostScript Printer Description (PPD) File section, click Auto Setup. The printer is now saved as Sun Solaris and Red Hat. The UNIX/Linux User's Guide in each package gives detailed instructions for installing and using a parallel connection. All the printer driver packages support local printing using Lexmark printers in the USB Printer Selection...
User's Guide
Page 18
... port-Windows 2000, Windows XP, and Windows Server 2003 • LPR-Windows NT 4.0 • Lexmark Enhanced TCP/IP port-Windows 98 SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 For basic printer functionality, install a system printer driver and use with all the printers on the network. If the printer is active on each network computer. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers...
... port-Windows 2000, Windows XP, and Windows Server 2003 • LPR-Windows NT 4.0 • Lexmark Enhanced TCP/IP port-Windows 98 SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 For basic printer functionality, install a system printer driver and use with all the printers on the network. If the printer is active on each network computer. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers...
User's Guide
Page 19
... connected to one of available ports. b Select Lexmark Enhanced TCP/IP Port, and enter the information to verify printer installation. After the port is created, this name appears in the text box. For...Windows 98 SE, 19 Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server 2003 Windows NT 4.0, 20 Windows 2000, Windows XP, or Windows Server 2003 Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 To install a custom printer driver and network port: Printer 1 Launch the drivers CD. 2 Click Install Printer...
... connected to one of available ports. b Select Lexmark Enhanced TCP/IP Port, and enter the information to verify printer installation. After the port is created, this name appears in the text box. For...Windows 98 SE, 19 Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server 2003 Windows NT 4.0, 20 Windows 2000, Windows XP, or Windows Server 2003 Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 To install a custom printer driver and network port: Printer 1 Launch the drivers CD. 2 Click Install Printer...
User's Guide
Page 20
... utilities, change settings, or customize device drivers, select Custom, and follow these steps to the printer. a Click Start Æ Settings Æ Printers. d Select the Shared as a server), follow the instructions on the network." g Check the following to the printer. After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 computer (which will print to...
... utilities, change settings, or customize device drivers, select Custom, and follow these steps to the printer. a Click Start Æ Settings Æ Printers. d Select the Shared as a server), follow the instructions on the network." g Check the following to the printer. After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 computer (which will print to...
User's Guide
Page 21
...), and click Next. This lets network clients return to available drivers. Wait a few minutes for all printers. Windows 21 With this method, a subset of the server computer that identifies it to verify printer installation. The client computer handles the print job processing. 1 Click...: If this method, the printer driver is not listed, enter the path of driver modifications. The path looks similar to install a printer driver. Network clients retain control of the printer in the text box. If the printer is fully installed on the Windows desktop of the client computer....
...), and click Next. This lets network clients return to available drivers. Wait a few minutes for all printers. Windows 21 With this method, a subset of the server computer that identifies it to verify printer installation. The client computer handles the print job processing. 1 Click...: If this method, the printer driver is not listed, enter the path of driver modifications. The path looks similar to install a printer driver. Network clients retain control of the printer in the text box. If the printer is fully installed on the Windows desktop of the client computer....
User's Guide
Page 23
...the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete. • If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the printer list in Print Center or Printer Setup Utility, and repeat Step 1: ... from the pop-up menu. 5 Enter the IP address or the printer DNS name in the Printer Address box. 6 Choose Lexmark from the "Printer Model" pop-up menu. Mac OS 9.x Step 1: Install a custom PPD file 1 Insert the drivers CD. Macintosh 23 d Click Continue after viewing the Readme file. Note...
...the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete. • If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the printer list in Print Center or Printer Setup Utility, and repeat Step 1: ... from the pop-up menu. 5 Enter the IP address or the printer DNS name in the Printer Address box. 6 Choose Lexmark from the "Printer Model" pop-up menu. Mac OS 9.x Step 1: Install a custom PPD file 1 Insert the drivers CD. Macintosh 23 d Click Continue after viewing the Readme file. Note...
User's Guide
Page 24
... the Chooser. 7 Close the Chooser window. 8 Verify printer installation. Visit the Lexmark Web site at www.lexmark.com for a complete list of the menu is correct for the printer, printer setup is also on the Lexmark Web site at www.lexmark.com. These packages are available on the drivers CD and on the drivers CD. The User's Guide in each...
... the Chooser. 7 Close the Chooser window. 8 Verify printer installation. Visit the Lexmark Web site at www.lexmark.com for a complete list of the menu is correct for the printer, printer setup is also on the Lexmark Web site at www.lexmark.com. These packages are available on the drivers CD and on the drivers CD. The User's Guide in each...
User's Guide
Page 45
...Type to Envelope, and select the correct envelope size from the operator panel, the printer driver, or from MarkVision Professional. • For best performance, use in the multipurpose feeder...fan the stack to prevent sheets from sticking together. Contain windows, holes, perforations, cutouts or embossing. - Envelopes with laser printers that are considering using with output bins. Have an ...about transparency compatibility with the printer before buying large quantities. We recommend Lexmark part number 70X7240 letter size transparency and Lexmark part number 12A5010 for the...
...Type to Envelope, and select the correct envelope size from the operator panel, the printer driver, or from MarkVision Professional. • For best performance, use in the multipurpose feeder...fan the stack to prevent sheets from sticking together. Contain windows, holes, perforations, cutouts or embossing. - Envelopes with laser printers that are considering using with output bins. Have an ...about transparency compatibility with the printer before buying large quantities. We recommend Lexmark part number 70X7240 letter size transparency and Lexmark part number 12A5010 for the...
User's Guide
Page 61
... application, a window representing the printer driver opens. To support all of the driver packages and Lexmark driver support, are sending to the selected printer. Sending a job to the Ready state. You may need to click Properties or Setup from the initial Print box to print. 2 From the "File" menu, select Print. 3 Select the correct printer in the printer driver window, open...
... application, a window representing the printer driver opens. To support all of the driver packages and Lexmark driver support, are sending to the selected printer. Sending a job to the Ready state. You may need to click Properties or Setup from the initial Print box to print. 2 From the "File" menu, select Print. 3 Select the correct printer in the printer driver window, open...
User's Guide
Page 66
...5 Press until the appears next to your user name, and then press . 4 Enter your job to retrieve your confidential print job, and follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job prints, it is no Properties button, click Setup, and then click Properties.) 3 ...-up menu, select Job Routing. For more information, see the topic Confidential Print or Print and Hold, and then follow the At the printer steps on page 66. Printing Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 In the "Copies & Pages" or "...
...5 Press until the appears next to your user name, and then press . 4 Enter your job to retrieve your confidential print job, and follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job prints, it is no Properties button, click Setup, and then click Properties.) 3 ...-up menu, select Job Routing. For more information, see the topic Confidential Print or Print and Hold, and then follow the At the printer steps on page 66. Printing Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 In the "Copies & Pages" or "...
User's Guide
Page 95
...Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Cause Solution The printer self test failed. If the Performing Self Test and Ready messages do not The documents contain print. Load paper in Adobe Acrobat. 2 Click the printer icon. You are using the wrong printer driver or are running Windows 98/Me, Windows 2000, Windows XP, or Windows...not connected properly. See the drivers CD or the Lexmark Web site for Direct USB printing. Jobs do not print. Turn the printer off, wait about 10 seconds, and turn the printer off and call for network ...
...Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Cause Solution The printer self test failed. If the Performing Self Test and Ready messages do not The documents contain print. Load paper in Adobe Acrobat. 2 Click the printer icon. You are using the wrong printer driver or are running Windows 98/Me, Windows 2000, Windows XP, or Windows...not connected properly. See the drivers CD or the Lexmark Web site for Direct USB printing. Jobs do not print. Turn the printer off, wait about 10 seconds, and turn the printer off and call for network ...
Help Menu Pages
Page 1
... computers also support USB connections. Installing printer and software for the drivers to completely load. 6 Close the drivers CD installer application. 7 Connect the USB cable. Note: Some Windows operating systems require that shipped with the printer. 2 Click Install Printer and Software. Note: Only Windows 98 SE, Windows Me, Windows 2000, Windows XP, and Windows Server 2003 operating systems support USB connections...
... computers also support USB connections. Installing printer and software for the drivers to completely load. 6 Close the drivers CD installer application. 7 Connect the USB cable. Note: Some Windows operating systems require that shipped with the printer. 2 Click Install Printer and Software. Note: Only Windows 98 SE, Windows Me, Windows 2000, Windows XP, and Windows Server 2003 operating systems support USB connections...
Help Menu Pages
Page 2
... from the list, and then click Finish to a computer on the same network, and launch the drivers CD that is turned off and unplugged. 2 Connect the printer to a LAN drop or hub using Windows 1 Make sure the printer is compatible with the product. Other port options will not give you see a message other end...
... from the list, and then click Finish to a computer on the same network, and launch the drivers CD that is turned off and unplugged. 2 Connect the printer to a LAN drop or hub using Windows 1 Make sure the printer is compatible with the product. Other port options will not give you see a message other end...