Troubleshooting Guide
Page 5
...warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Characters have a printer part that the fonts are using downloaded fonts, verify that requires adjustment or replacement. Clipped images These are ...isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter- For more of the photoconductors may need to be defective. Solving print quality problems The information in the following topics may have jagged or uneven edges Dark lines One...
...warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Characters have a printer part that the fonts are using downloaded fonts, verify that requires adjustment or replacement. Clipped images These are ...isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter- For more of the photoconductors may need to be defective. Solving print quality problems The information in the following topics may have jagged or uneven edges Dark lines One...
Troubleshooting Guide
Page 6
... fresh package. • Store paper in its original wrapper until you use it . IS THE TONER LOW? The cyan, magenta, and yellow photoconductors must all be replaced separately. CHECK THE PAPER Avoid textured paper with rough finishes. When 88 toner low appears, order a new cartridge. Try ...defective toner cartridge. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. The black photoconductor can be replaced at the same time. Incorrect margins CHECK THE PAPER GUIDES Move the guides in the tray to print, specify the ...
... fresh package. • Store paper in its original wrapper until you use it . IS THE TONER LOW? The cyan, magenta, and yellow photoconductors must all be replaced separately. CHECK THE PAPER Avoid textured paper with rough finishes. When 88 toner low appears, order a new cartridge. Try ...defective toner cartridge. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. The black photoconductor can be replaced at the same time. Incorrect margins CHECK THE PAPER GUIDES Move the guides in the tray to print, specify the ...
Troubleshooting Guide
Page 7
... THERE TONER IN THE PAPER PATH? MAKE SURE COLOR SAVER IS SET TO OFF Color Saver may need to be set to On. Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in its original wrapper until you are possible solutions....too dark, or the RGB Contrast setting is too light A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Contact Customer Support. Try one or more information, contact Customer Support. CHECK THE PAPER Avoid textured paper with...
... THERE TONER IN THE PAPER PATH? MAKE SURE COLOR SAVER IS SET TO OFF Color Saver may need to be set to On. Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in its original wrapper until you are possible solutions....too dark, or the RGB Contrast setting is too light A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Contact Customer Support. Try one or more information, contact Customer Support. CHECK THE PAPER Avoid textured paper with...
Troubleshooting Guide
Page 8
...decreasing both magenta and yellow could potentially improve the color balance. Toner specks These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. What is strongly recommended for cyan, magenta, yellow, and black (from the Color ... For recommendations on the computer screen? Selecting positive or negative values for best color quality. Uneven print density Replace the photoconductor(s). Televisions and computer monitors create colors in Auto Color Correction mode generally approximate the colors of cyan, magenta, yellow, ...
...decreasing both magenta and yellow could potentially improve the color balance. Toner specks These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. What is strongly recommended for cyan, magenta, yellow, and black (from the Color ... For recommendations on the computer screen? Selecting positive or negative values for best color quality. Uneven print density Replace the photoconductor(s). Televisions and computer monitors create colors in Auto Color Correction mode generally approximate the colors of cyan, magenta, yellow, ...
User's Guide
Page 6
...settings page ...124 Checking the status of supplies from a network computer 124 Ordering supplies...124 Ordering toner cartridges...124 Ordering photoconductors ...125 Ordering staple cartridges ...125 Ordering a waste toner box ...125 Replacing supplies...125 Replacing the waste toner box ......125 Cleaning the printhead lenses ...130 Replacing a photoconductor...135 Replacing a toner cartridge ...137 Recycling Lexmark products...139 Moving the printer...140 Before moving the printer ...140 Moving the printer to another location ...
...settings page ...124 Checking the status of supplies from a network computer 124 Ordering supplies...124 Ordering toner cartridges...124 Ordering photoconductors ...125 Ordering staple cartridges ...125 Ordering a waste toner box ...125 Replacing supplies...125 Replacing the waste toner box ......125 Cleaning the printhead lenses ...130 Replacing a photoconductor...135 Replacing a toner cartridge ...137 Recycling Lexmark products...139 Moving the printer...140 Before moving the printer ...140 Moving the printer to another location ...
User's Guide
Page 71
... Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the cyan, yellow, and magenta photoconductor units Shows the status of the black photoconductor unit Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch...
... Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the cyan, yellow, and magenta photoconductor units Shows the status of the black photoconductor unit Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch...
User's Guide
Page 120
... until Continue appears, and then press to clear the message and continue printing. 84 pc unit missing Insert the missing photoconductor(s). Note: To learn how to replace the color photoconductors, press until Show Me appears, and then press . • To ignore the message, press until Ignore appears, and... to have scheduled maintenance done. 82 Replace waste toner box The waste toner box is near exhaustion. To learn how to replace the black photoconductor unit, press until Show Me appears, and then press . • To ignore the message, press until Show Me appears, and then ...
... until Continue appears, and then press to clear the message and continue printing. 84 pc unit missing Insert the missing photoconductor(s). Note: To learn how to replace the color photoconductors, press until Show Me appears, and then press . • To ignore the message, press until Ignore appears, and... to have scheduled maintenance done. 82 Replace waste toner box The waste toner box is near exhaustion. To learn how to replace the black photoconductor unit, press until Show Me appears, and then press . • To ignore the message, press until Show Me appears, and then ...
User's Guide
Page 121
... 5 Turn the printer back on. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all cable connections. 4 Connect the power cord to replace the black photoconductor, press until Show Me appears, and then press . 84 Replace .... 289 Staple error 1 Clear the jam from the specified stapler area(s). 2 Press until Continue appears, and then press to replace the photoconductors, press until Continue appears, and then press . 88 Replace toner 1 The toner cartridge is exhausted. Note: To learn how to continue...
... 5 Turn the printer back on. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all cable connections. 4 Connect the power cord to replace the black photoconductor, press until Show Me appears, and then press . 84 Replace .... 289 Staple error 1 Clear the jam from the specified stapler area(s). 2 Press until Continue appears, and then press to replace the photoconductors, press until Continue appears, and then press . 88 Replace toner 1 The toner cartridge is exhausted. Note: To learn how to continue...
User's Guide
Page 125
... 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). When Staples empty or misfed or Load staples appears, replace the specified staple cartridge. Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing ...
... 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). When Staples empty or misfed or Load staples appears, replace the specified staple cartridge. Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing ...
User's Guide
Page 127
Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 3 Grasp the E6 Door tab, and then push the door down. 4 Remove the old printhead lens cleaner from Door E, and then discard it. 127 2 Open Door E (front printer door).
Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 3 Grasp the E6 Door tab, and then push the door down. 4 Remove the old printhead lens cleaner from Door E, and then discard it. 127 2 Open Door E (front printer door).
User's Guide
Page 131
Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 131 1 Waste toner box 2 Door E6 3 Door E (front door) 4 Printhead lens cleaner 5 E6 Door tab 1 Open Door E (front door).
Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 131 1 Waste toner box 2 Door E6 3 Door E (front door) 4 Printhead lens cleaner 5 E6 Door tab 1 Open Door E (front door).
User's Guide
Page 135
... 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the... E5 latch, lift the E5 latch, and then press the bar down. 3 Remove the photoconductor(s) specified on the display. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 135
... 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the... E5 latch, lift the E5 latch, and then press the bar down. 3 Remove the photoconductor(s) specified on the display. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 135
User's Guide
Page 136
4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor. 6 Remove the tape from the top of the photoconductor. 136
4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor. 6 Remove the tape from the top of the photoconductor. 136
User's Guide
Page 137
The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it holds the bar in position. 9 Close Door E. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. 7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 137
The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it holds the bar in position. 9 Close Door E. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. 7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 137
User's Guide
Page 156
...unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Try one or more of the following: Check the paper guides Move the guides in the tray. Check the Paper Size setting Make sure ...uneven edges If you are using downloaded fonts, verify that the fonts are possible solutions. Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. Clipped images These are supported by the printer, the host computer, and the software program. Gray background ABCDE ABCDE ABCDE ...
...unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Try one or more of the following: Check the paper guides Move the guides in the tray. Check the Paper Size setting Make sure ...uneven edges If you are using downloaded fonts, verify that the fonts are possible solutions. Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. Clipped images These are supported by the printer, the host computer, and the software program. Gray background ABCDE ABCDE ABCDE ...
User's Guide
Page 157
...the following : Clean the printhead lenses The printhead lenses may be dirty. Paper curl These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray... all be replaced separately. Light colored line, white line, or incorrectly colored line These are possible solutions. Replace the photoconductor(s). The black photoconductor can be replaced at the same time. Try one or more of the following : Check the Paper Type setting Make ...
...the following : Clean the printhead lenses The printhead lenses may be dirty. Paper curl These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray... all be replaced separately. Light colored line, white line, or incorrectly colored line These are possible solutions. Replace the photoconductor(s). The black photoconductor can be replaced at the same time. Try one or more of the following : Check the Paper Type setting Make ...
User's Guide
Page 160
...black. Check the paper Make sure you are using paper that meets the printer specifications. The cyan, magenta, and yellow photoconductors must all be serviced. The cyan, magenta, and yellow photoconductors must all be defective Replace the toner cartridge. Toner fog or background shading appears on a page? Note: The printer ..., magenta, yellow, and black. Solid color pages The printer may be replaced at the same time. The black photoconductor can be replaced separately. Is there toner in one color and multiple times on the page A toner cartridge may need to the ...
...black. Check the paper Make sure you are using paper that meets the printer specifications. The cyan, magenta, and yellow photoconductors must all be serviced. The cyan, magenta, and yellow photoconductors must all be defective Replace the toner cartridge. Toner fog or background shading appears on a page? Note: The printer ..., magenta, yellow, and black. Solid color pages The printer may be replaced at the same time. The black photoconductor can be replaced separately. Is there toner in one color and multiple times on the page A toner cartridge may need to the ...
User's Guide
Page 162
... method of describing colors by indicating the amount of printouts. 162 For example, it is RGB color? The cyan, magenta, and yellow photoconductors must all be used to solve typical color problems. FAQ about color printing What is possible to photographic images. For example, red and... of each object in the Quality Menu can be combined to reproduce a particular color. Uneven print density ABCDE ABCDE ABCDE Replace the photoconductor(s). For example, cyan and yellow can be replaced at the same time. Software programs typically specify document color using RGB or CMYK color...
... method of describing colors by indicating the amount of printouts. 162 For example, it is RGB color? The cyan, magenta, and yellow photoconductors must all be used to solve typical color problems. FAQ about color printing What is possible to photographic images. For example, red and... of each object in the Quality Menu can be combined to reproduce a particular color. Uneven print density ABCDE ABCDE ABCDE Replace the photoconductor(s). For example, cyan and yellow can be replaced at the same time. Software programs typically specify document color using RGB or CMYK color...
User's Guide
Page 178
...memory card 16 hard disk 17 internal 13 internal print server 19 memory card 15 memory cards 13 port interface card 19 ordering photoconductors 125 staple cartridges 125 toner cartridges 124 waste toner box 125 P paper A5 27 characteristics 34 finishing features 43 letterhead 35 ... canceling from Mac OSX 52 canceling from Windows desktop 52 canceling from Windows taskbar 52 print quality cleaning the printhead lenses 130 replacing photoconductor(s) 135 replacing the waste toner box 125 print quality test pages, printing 51 print quality troubleshooting blank pages 155 characters have jagged ...
...memory card 16 hard disk 17 internal 13 internal print server 19 memory card 15 memory cards 13 port interface card 19 ordering photoconductors 125 staple cartridges 125 toner cartridges 124 waste toner box 125 P paper A5 27 characteristics 34 finishing features 43 letterhead 35 ... canceling from Mac OSX 52 canceling from Windows desktop 52 canceling from Windows taskbar 52 print quality cleaning the printhead lenses 130 replacing photoconductor(s) 135 replacing the waste toner box 125 print quality test pages, printing 51 print quality troubleshooting blank pages 155 characters have jagged ...
User's Guide
Page 180
... Programming flash 113 Programming System Code 114 Q Quality menu 87 R Reading USB drive 114 Ready 114 recycled paper using 35 recycling Lexmark products 139 WEEE statement 170 Remote Management Active 114 Remove paper from all bins 114 Remove paper from bin 114 Remove paper from ... 123 Submitting Selection 115 Substitute Size menu 75 supplies conserving 123 status of 123, 124 storing 123 Supplies menu 71 supplies, ordering photoconductors 125 staple cartridges 125 toner cartridges 124 waste toner box 125 system board accessing 13 reinstalling 20 T TCP/IP menu 99 telecommunication notices...
... Programming flash 113 Programming System Code 114 Q Quality menu 87 R Reading USB drive 114 Ready 114 recycled paper using 35 recycling Lexmark products 139 WEEE statement 170 Remote Management Active 114 Remove paper from all bins 114 Remove paper from bin 114 Remove paper from ... 123 Submitting Selection 115 Substitute Size menu 75 supplies conserving 123 status of 123, 124 storing 123 Supplies menu 71 supplies, ordering photoconductors 125 staple cartridges 125 toner cartridges 124 waste toner box 125 system board accessing 13 reinstalling 20 T TCP/IP menu 99 telecommunication notices...