Troubleshooting Guide
Page 5
... to the correct positions for the paper size loaded. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Printing Quality Test Pages appears, and then the pages print. The ...CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray to print. 5 For more of the photoconductors may need to be defective. If you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. Clipped images...
... to the correct positions for the paper size loaded. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Printing Quality Test Pages appears, and then the pages print. The ...CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray to print. 5 For more of the photoconductors may need to be defective. If you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. Clipped images...
Troubleshooting Guide
Page 6
...• Load paper from a fresh package. • Store paper in its original wrapper until you use it . Light colored line, white line, or incorrectly colored line These are possible solutions. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. Note: This solution applies to...settings. CHECK THE PAGE SIZE SETTING Before sending the job to the correct positions for the paper size loaded. Replace the photoconductor(s). The black photoconductor can be replaced at the same time. IS THE TONER LOW? CHECK THE PAPER Avoid textured paper with rough finishes. ...
...• Load paper from a fresh package. • Store paper in its original wrapper until you use it . Light colored line, white line, or incorrectly colored line These are possible solutions. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. Note: This solution applies to...settings. CHECK THE PAGE SIZE SETTING Before sending the job to the correct positions for the paper size loaded. Replace the photoconductor(s). The black photoconductor can be replaced at the same time. IS THE TONER LOW? CHECK THE PAPER Avoid textured paper with rough finishes. ...
Troubleshooting Guide
Page 7
...CHECK THE PAPER Make sure you use it. Replace the photoconductor(s). Toner rubs off The black photoconductor can be serviced. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. MAKE SURE COLOR SAVER IS SET TO OFF Color Saver may need to On. DO MARKS OCCUR REPEATEDLY ONLY ...IN ONE COLOR AND MULTIPLE TIMES ON A PAGE? For more of the following: CHECK THE DARKNESS, ...
...CHECK THE PAPER Make sure you use it. Replace the photoconductor(s). Toner rubs off The black photoconductor can be serviced. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. MAKE SURE COLOR SAVER IS SET TO OFF Color Saver may need to On. DO MARKS OCCUR REPEATEDLY ONLY ...IN ONE COLOR AND MULTIPLE TIMES ON A PAGE? For more of the following: CHECK THE DARKNESS, ...
Troubleshooting Guide
Page 8
...of cyan, magenta, yellow, and black needed to produce a large range of colors observed in this manner. Uneven print density Replace the photoconductor(s). The cyan, magenta, and yellow photoconductors must all be combined to the amount of a standard computer monitor. Red, ... yellow could potentially improve the color balance. The black photoconductor can be useful in Auto Color Correction mode generally approximate the colors of toner being used to create green. Printing presses, inkjet printers, and color laser printers create colors in nature. These are possible...
...of cyan, magenta, yellow, and black needed to produce a large range of colors observed in this manner. Uneven print density Replace the photoconductor(s). The cyan, magenta, and yellow photoconductors must all be combined to the amount of a standard computer monitor. Red, ... yellow could potentially improve the color balance. The black photoconductor can be useful in Auto Color Correction mode generally approximate the colors of toner being used to create green. Printing presses, inkjet printers, and color laser printers create colors in nature. These are possible...
User's Guide
Page 71
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Color PC Units Life Warning Replace Missing OK Normal Black PC Unit Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK ... Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the cyan, yellow, and magenta photoconductor units Shows the status of the black photoconductor unit Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch...
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Color PC Units Life Warning Replace Missing OK Normal Black PC Unit Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK ... Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the cyan, yellow, and magenta photoconductor units Shows the status of the black photoconductor unit Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch...
User's Guide
Page 120
... a waste toner box, press repeatedly until Ignore appears, and then press to clear the message and continue printing. 84 color pc unit life warning One or more of the color photoconductors are near exhaustion. When the print quality diminishes, install new cyan, magenta, and yellow...how to clear the message and continue printing. • Format the disk. When the print quality diminishes, install a new photoconductor. • To learn how to replace the color photoconductors, press until Show Me appears, and then press . • To ignore the message, press until Show Me appears, ...
... a waste toner box, press repeatedly until Ignore appears, and then press to clear the message and continue printing. 84 color pc unit life warning One or more of the color photoconductors are near exhaustion. When the print quality diminishes, install new cyan, magenta, and yellow...how to clear the message and continue printing. • Format the disk. When the print quality diminishes, install a new photoconductor. • To learn how to replace the color photoconductors, press until Show Me appears, and then press . • To ignore the message, press until Show Me appears, ...
User's Guide
Page 121
... printing. 289 Staple error 1 Clear the jam from the specified stapler area(s). 2 Press until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. Note: To learn how to replace a toner cartridge, press repeatedly until Show Me appears, and then press . 2 Clear the...
... printing. 289 Staple error 1 Clear the jam from the specified stapler area(s). 2 Press until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. Note: To learn how to replace a toner cartridge, press repeatedly until Show Me appears, and then press . 2 Clear the...
User's Guide
Page 125
... the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering staple cartridges When...
... the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering staple cartridges When...
User's Guide
Page 135
Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the ...E5 latch, lift the E5 latch, and then press the bar down. 3 Remove the photoconductor(s) specified on the display. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 135 Replacing...
Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the ...E5 latch, lift the E5 latch, and then press the bar down. 3 Remove the photoconductor(s) specified on the display. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 135 Replacing...
User's Guide
Page 137
The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it holds the bar in position. 9 Close Door E. 7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 137 Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears.
The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it holds the bar in position. 9 Close Door E. 7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 137 Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears.
User's Guide
Page 156
...uneven edges If you are using downloaded fonts, verify that the fonts are possible solutions. Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. Try one or more of the following: Check the paper guides Move the guides in the tray. Gray background ABCDE ABCDE ...loaded. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray to print. 156 If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s).
...uneven edges If you are using downloaded fonts, verify that the fonts are possible solutions. Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. Try one or more of the following: Check the paper guides Move the guides in the tray. Gray background ABCDE ABCDE ...loaded. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray to print. 156 If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s).
User's Guide
Page 157
... following : Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. 157 The black photoconductor can be replaced at the same time. A toner cartridge may be defective Replace the defective toner cartridge. Replace the... Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Light colored line, white line, or incorrectly colored line These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Paper curl These are possible solutions. Incorrect margins Check the...
... following : Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. 157 The black photoconductor can be replaced at the same time. A toner cartridge may be defective Replace the defective toner cartridge. Replace the... Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Light colored line, white line, or incorrectly colored line These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Paper curl These are possible solutions. Incorrect margins Check the...
User's Guide
Page 160
...For more information, contact Customer Support. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The black photoconductor can be replaced separately. Repeating defects Do marks occur repeatedly only in one color and multiple times on the page A toner cartridge may need to... Contact Customer Support. 160 The black photoconductor can be replaced separately. Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in the tray to be replaced at the same time. Solid color pages The printer may be replaced at...
...For more information, contact Customer Support. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The black photoconductor can be replaced separately. Repeating defects Do marks occur repeatedly only in one color and multiple times on the page A toner cartridge may need to... Contact Customer Support. 160 The black photoconductor can be replaced separately. Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in the tray to be replaced at the same time. Solid color pages The printer may be replaced at...
User's Guide
Page 162
... is strongly recommended for the best color? The color information is color specified in this manner. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The default settings in a document. Uneven print density ABCDE ABCDE ABCDE Replace the photoconductor(s). Printing presses, inkjet printers, and color laser printers create colors in a document to print? For more...
... is strongly recommended for the best color? The color information is color specified in this manner. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The default settings in a document. Uneven print density ABCDE ABCDE ABCDE Replace the photoconductor(s). Printing presses, inkjet printers, and color laser printers create colors in a document to print? For more...
User's Guide
Page 178
... 52 canceling from Mac OSX 52 canceling from Windows desktop 52 canceling from Windows taskbar 52 print quality cleaning the printhead lenses 130 replacing photoconductor(s) 135 replacing the waste toner box 125 print quality test pages, printing 51 print quality troubleshooting blank pages 155 characters have jagged edges ... 158 print is too dark 158 print is too light 159 print quality test pages 155 repeating defects 160 skewed print 160 solid color pages 160 toner fog or background shading 160 toner rubs off 161 toner specks 161 uneven print density 162 print troubleshooting error reading ...
... 52 canceling from Mac OSX 52 canceling from Windows desktop 52 canceling from Windows taskbar 52 print quality cleaning the printhead lenses 130 replacing photoconductor(s) 135 replacing the waste toner box 125 print quality test pages, printing 51 print quality troubleshooting blank pages 155 characters have jagged edges ... 158 print is too dark 158 print is too light 159 print quality test pages 155 repeating defects 160 skewed print 160 solid color pages 160 toner fog or background shading 160 toner rubs off 161 toner specks 161 uneven print density 162 print troubleshooting error reading ...
User's Guide
Page 180
...Quality menu 87 R Reading USB drive 114 Ready 114 recycled paper using 35 recycling Lexmark products 139 WEEE statement 170 Remote Management Active 114 Remove paper from all bins ...supplies conserving 123 status of 123, 124 storing 123 Supplies menu 71 supplies, ordering photoconductors 125 staple cartridges 125 toner cartridges 124 waste toner box 125 system board accessing 13...troubleshooting checking an unresponsive printer 148 contacting Customer Support 165 Door A 148 FAQ about color printing 162 troubleshooting, display display is blank 149 display shows only diamonds 149 troubleshooting, ...
...Quality menu 87 R Reading USB drive 114 Ready 114 recycled paper using 35 recycling Lexmark products 139 WEEE statement 170 Remote Management Active 114 Remove paper from all bins ...supplies conserving 123 status of 123, 124 storing 123 Supplies menu 71 supplies, ordering photoconductors 125 staple cartridges 125 toner cartridges 124 waste toner box 125 system board accessing 13...troubleshooting checking an unresponsive printer 148 contacting Customer Support 165 Door A 148 FAQ about color printing 162 troubleshooting, display display is blank 149 display shows only diamonds 149 troubleshooting, ...
Print quality guide
Page 3
... in its original wrapper until you use it . Try one or more of 7 Light colored line, white line, or incorrectly colored line These are possible solutions. Replace the photoconductor(s). The cyan, magenta, and yellow photoconductors must all be dirty. Has the paper absorbed moisture due to high humidity? • Load.... Print quality guide Page 3 of the following : Clean the printhead lenses The printhead lenses may be replaced separately. Are the photoconductors defective? The black photoconductor can be defective Replace the defective toner cartridge. Note: The printer has four...
... in its original wrapper until you use it . Try one or more of 7 Light colored line, white line, or incorrectly colored line These are possible solutions. Replace the photoconductor(s). The cyan, magenta, and yellow photoconductors must all be dirty. Has the paper absorbed moisture due to high humidity? • Load.... Print quality guide Page 3 of the following : Clean the printhead lenses The printhead lenses may be replaced separately. Are the photoconductors defective? The black photoconductor can be defective Replace the defective toner cartridge. Note: The printer has four...
Print quality guide
Page 5
...Color Saver is too high. • From Print Properties, change these settings. Repeating defects Do marks occur repeatedly only in its original wrapper until you use it. Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in .) Note: The printer has four photoconductors...: cyan, magenta, yellow, and black. The black photoconductor can be replaced at the same time. Is the toner low? A toner cartridge may be set to On. ...
...Color Saver is too high. • From Print Properties, change these settings. Repeating defects Do marks occur repeatedly only in its original wrapper until you use it. Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in .) Note: The printer has four photoconductors...: cyan, magenta, yellow, and black. The black photoconductor can be replaced at the same time. Is the toner low? A toner cartridge may be set to On. ...
Print quality guide
Page 6
...shading appears on the page A toner cartridge may need to the correct positions for the paper size loaded. Replace the photoconductor(s). The black photoconductor can be serviced. Toner rubs off These are using paper that meets the printer specifications. Try one or more information,... contact Customer Support. Are the photoconductors worn or defective? Solid color pages Print quality guide Page 6 of the following: Is there toner in the tray to be replaced separately. ...
...shading appears on the page A toner cartridge may need to the correct positions for the paper size loaded. Replace the photoconductor(s). The black photoconductor can be serviced. Toner rubs off These are using paper that meets the printer specifications. Try one or more information,... contact Customer Support. Are the photoconductors worn or defective? Solid color pages Print quality guide Page 6 of the following: Is there toner in the tray to be replaced separately. ...
Supplies guide
Page 2
..., order the specified staple cartridge. Part name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement...
..., order the specified staple cartridge. Part name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement...