User Guide
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... container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 Clearing mailbox, finisher, or output expander jams (Area ... Configuring printer alerts ...87 Chapter 7: Troubleshooting 88 Online customer support ...88 Calling for service ...88 Checking an unresponsive printer ...88 Printing multi-language PDFs ...88 Solving printing problems ...89 Solving mailbox problems ...90 Solving option problems ...91 Solving paper feed problems...
... container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 Clearing mailbox, finisher, or output expander jams (Area ... Configuring printer alerts ...87 Chapter 7: Troubleshooting 88 Online customer support ...88 Calling for service ...88 Checking an unresponsive printer ...88 Printing multi-language PDFs ...88 Solving printing problems ...89 Solving mailbox problems ...90 Solving option problems ...91 Solving paper feed problems...
User Guide
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... the drawer in the location you have chosen for your printer. 3 If you align the holes in the bars. Installing a 2000-sheet drawer Your printer supports one optional 2000-sheet drawer. Leveling feet Installing a 2000-sheet drawer 6 MarkNet™ N8000 Series internal print servers (also called internal network adapters or INAs...
... the drawer in the location you have chosen for your printer. 3 If you align the holes in the bars. Installing a 2000-sheet drawer Your printer supports one optional 2000-sheet drawer. Leveling feet Installing a 2000-sheet drawer 6 MarkNet™ N8000 Series internal print servers (also called internal network adapters or INAs...
User Guide
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Installing and removing options Installing a 500-sheet drawer Your printer supports up to the positioning posts on another 500-sheet drawer, or continue with stabilizing screws. However, if you install a 2000-sheet drawer, you have an ...
Installing and removing options Installing a 500-sheet drawer Your printer supports up to the positioning posts on another 500-sheet drawer, or continue with stabilizing screws. However, if you install a 2000-sheet drawer, you have an ...
User Guide
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... the duplex unit and remove any packing material. 2 Place the duplex unit in the duplex unit. Installing and removing options Installing a duplex unit Your printer supports an optional duplex unit that lets you print on the drawer. Make sure it on a 500-sheet drawer. Installing a duplex unit 8
... the duplex unit and remove any packing material. 2 Place the duplex unit in the duplex unit. Installing and removing options Installing a duplex unit Your printer supports an optional duplex unit that lets you print on the drawer. Make sure it on a 500-sheet drawer. Installing a duplex unit 8
User Guide
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... or 500-sheet drawer with the slots in the printer. b Lower the printer into place. Otherwise, the edges of paper in one bin. Installing an output expander Your printer supports an optional output expander that lets you set it to 650 sheets of the mounting brackets could damage tabletops or fabrics. 1 Unpack...
... or 500-sheet drawer with the slots in the printer. b Lower the printer into place. Otherwise, the edges of paper in one bin. Installing an output expander Your printer supports an optional output expander that lets you set it to 650 sheets of the mounting brackets could damage tabletops or fabrics. 1 Unpack...
User Guide
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Installing and removing options Installing a 5-bin mailbox Your printer supports a 5-bin mailbox that lets you unpack the mailbox, install it immediately. excess weight may damage it as a shelf; Otherwise, the edges of print material only. Warning: The mailbox is designed to 500 sheets of the printer. 4 Lower the mailbox into place. Note: After you collate and stack up to...
Installing and removing options Installing a 5-bin mailbox Your printer supports a 5-bin mailbox that lets you unpack the mailbox, install it immediately. excess weight may damage it as a shelf; Otherwise, the edges of print material only. Warning: The mailbox is designed to 500 sheets of the printer. 4 Lower the mailbox into place. Note: After you collate and stack up to...
User Guide
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Installing and removing options 5 Attach the printer top cover to the mailbox. 6 Attach the mailbox paper bail to the top cover. See the information sheet included with the finisher for detailed installation instructions. Installing a StapleSmart finisher 12 Installing a StapleSmart finisher Your printer supports a StapleSmart finisher.
Installing and removing options 5 Attach the printer top cover to the mailbox. 6 Attach the mailbox paper bail to the top cover. See the information sheet included with the finisher for detailed installation instructions. Installing a StapleSmart finisher 12 Installing a StapleSmart finisher Your printer supports a StapleSmart finisher.
User Guide
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It may require some force to fully seat the card. 6 Make sure each type of card is supported. Touch something metal on the bottom of the card. Save the packaging. 3 Holding the card by static electricity. Be careful not to install an optional ... with your printer. For more information, see Removing the system board access cover. 2 Unpack the card. Note: Firmware and flash memory cards offered for other Lexmark printers cannot be used with the holes on the system board. 4 Push the card firmly into place. Installing and removing options Latch Notch Connection points...
It may require some force to fully seat the card. 6 Make sure each type of card is supported. Touch something metal on the bottom of the card. Save the packaging. 3 Holding the card by static electricity. Be careful not to install an optional ... with your printer. For more information, see Removing the system board access cover. 2 Unpack the card. Note: Firmware and flash memory cards offered for other Lexmark printers cannot be used with the holes on the system board. 4 Push the card firmly into place. Installing and removing options Latch Notch Connection points...
User Guide
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... off. Installing memory and option cards 16 For more information, see Removing the system board access cover. 2 Remove the screw from the metal plate that supports a number of the option card must fit through the connector slot. 5 Push the option card firmly into the option card connector. 6 Secure the card to...
... off. Installing memory and option cards 16 For more information, see Removing the system board access cover. 2 Remove the screw from the metal plate that supports a number of the option card must fit through the connector slot. 5 Push the option card firmly into the option card connector. 6 Secure the card to...
User Guide
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... buttons Button Back Menu Stop Indicator light Function Press the Back button to return to plug in a USB flash memory device and print PDF and supported graphic files (.gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx files). They are unavailable will not be in the operator panel will show...
... buttons Button Back Menu Stop Indicator light Function Press the Back button to return to plug in a USB flash memory device and print PDF and supported graphic files (.gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx files). They are unavailable will not be in the operator panel will show...
User Guide
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... cannot print encrypted files or files without printing permissions. For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. To print from a USB flash memory device: 1 Make sure the printer is on the operator panel so you insert...paper jam has occurred, the printer ignores the memory device. • If you can insert a USB flash memory device and print PDF documents and supported graphic files. Select Continue, and your job prints after the other jobs, the message Printer Busy appears. Printing a document from a USB flash ...
... cannot print encrypted files or files without printing permissions. For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. To print from a USB flash memory device: 1 Make sure the printer is on the operator panel so you insert...paper jam has occurred, the printer ignores the memory device. • If you can insert a USB flash memory device and print PDF documents and supported graphic files. Select Continue, and your job prints after the other jobs, the message Printer Busy appears. Printing a document from a USB flash ...
User Guide
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... to the network. Note: Print Directory is "Not Connected", the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for your printer: 1 Make sure the printer is connected to the Ready state after the directory list prints. To print a listing: 1 Make sure the...
... to the network. Note: Print Directory is "Not Connected", the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for your printer: 1 Make sure the printer is connected to the Ready state after the directory list prints. To print a listing: 1 Make sure the...
User Guide
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Do not fold or crease the paper. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. Loading the trays 34 Straighten the edges of the stack on a level surface. 6 Place the paper against the back left corner of the tray until it touches the front guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Printing 4 Slide the bottom support toward the front of the tray, print side down. Do not load bent or wrinkled print media. 7 Close the tray.
Do not fold or crease the paper. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. Loading the trays 34 Straighten the edges of the stack on a level surface. 6 Place the paper against the back left corner of the tray until it touches the front guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Printing 4 Slide the bottom support toward the front of the tray, print side down. Do not load bent or wrinkled print media. 7 Close the tray.
User Guide
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... papers unless they are specifically designed for electrophotographic printing. • Do not forget to change the Paper Size setting when using a source that does not support auto size sensing. • Do not remove trays while a job is printing or Busy appears on the operator panel. • Make sure the Paper Type...
... papers unless they are specifically designed for electrophotographic printing. • Do not forget to change the Paper Size setting when using a source that does not support auto size sensing. • Do not remove trays while a job is printing or Busy appears on the operator panel. • Make sure the Paper Type...
User Guide
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... Identifying media sources and specifications. Do not place anything on standard and optional sources, including the media sizes available from the Paper Size menu, and supported weights. Storing media Use the following tables provide information on top of any card stock considered for the value. Most label manufacturers recommend printing in... handling or jamming problems. • Avoid using card stock that may contaminate the printer. Try a sample of the media packages. For more information on the Lexmark Web site at www...
... Identifying media sources and specifications. Do not place anything on standard and optional sources, including the media sizes available from the Paper Size menu, and supported weights. Storing media Use the following tables provide information on top of any card stock considered for the value. Most label manufacturers recommend printing in... handling or jamming problems. • Avoid using card stock that may contaminate the printer. Try a sample of the media packages. For more information on the Lexmark Web site at www...
User Guide
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... sensing* ✘- Identifying media sources and specifications 53 supported with tray size sensing turned off in the appropriate trays. ** When selected, the page is formatted for 215.9 x 355.6 mm ...mm (2.75 x 3.5 in .) ✘ † ✘ ✘ † ✘ ✘ ✘ ✘ ✘ * Supported as selected paper with size sensing † - Media specifications 500-sheet trays Multi-purpose feeder Optional high capacity feeder Optional duplex unit Optional envelope drawer Optional banner tray Optional 5-bin mailbox Standard Offset Staple Media sizes and...
... sensing* ✘- Identifying media sources and specifications 53 supported with tray size sensing turned off in the appropriate trays. ** When selected, the page is formatted for 215.9 x 355.6 mm ...mm (2.75 x 3.5 in .) ✘ † ✘ ✘ † ✘ ✘ ✘ ✘ ✘ * Supported as selected paper with size sensing † - Media specifications 500-sheet trays Multi-purpose feeder Optional high capacity feeder Optional duplex unit Optional envelope drawer Optional banner tray Optional 5-bin mailbox Standard Offset Staple Media sizes and...
User Guide
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... high capacity feeder Optional duplex unit Optional envelope drawer Optional banner tray Optional 5-bin mailbox Standard Offset Staple Media specifications Media sizes and support (continued) Legend - to 215.9 mm x 355.6 mm 4.125 in .) * Supported as selected paper with size sensing † - Media support by type for 215.9 x 355.6 mm (8.5 x 14 in the appropriate trays. ** When...
... high capacity feeder Optional duplex unit Optional envelope drawer Optional banner tray Optional 5-bin mailbox Standard Offset Staple Media specifications Media sizes and support (continued) Legend - to 215.9 mm x 355.6 mm 4.125 in .) * Supported as selected paper with size sensing † - Media support by type for 215.9 x 355.6 mm (8.5 x 14 in the appropriate trays. ** When...
User Guide
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Identifying media sources and specifications 55 For papers heavier than 60% relative humidity. 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3 For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are limited to simplex printing...48 lb bond) 199 g/m2 (53 lb bond) Not supported Not supported Polyester 220 g/m2 (59 lb bond) 220 g/m2 (59 lb bond) Not supported Not supported Vinyl 300 g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Not supported Not supported Envelopes2 Sulfite, wood-free Not supported or up to 100% cotton bonds 60 to 105...
Identifying media sources and specifications 55 For papers heavier than 60% relative humidity. 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3 For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are limited to simplex printing...48 lb bond) 199 g/m2 (53 lb bond) Not supported Not supported Polyester 220 g/m2 (59 lb bond) 220 g/m2 (59 lb bond) Not supported Not supported Vinyl 300 g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Not supported Not supported Envelopes2 Sulfite, wood-free Not supported or up to 100% cotton bonds 60 to 105...
User Guide
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... enter the printer first. 5 100% cotton content maximum weight is not supported for duplex printing) Book Cover Index Bristol Tag Cover Index Bristol Tag Standard output bin and optional output expander 60 to 74.9 g/m2 grain long (16 to 19.9 lb bond)2 5-bin mailbox 60 to 74.9 g/ m2 grain long (16 to 19.9 lb... bond)2 75 to 176 g/m2 grain long (20 to 47 lb bond) 75 to 90 g/m2 grain long (20 to 24 lb bond) 88 to 176 g/m2 grain long (60 to 120 lb book) Not supported 162 to 176...
... enter the printer first. 5 100% cotton content maximum weight is not supported for duplex printing) Book Cover Index Bristol Tag Cover Index Bristol Tag Standard output bin and optional output expander 60 to 74.9 g/m2 grain long (16 to 19.9 lb bond)2 5-bin mailbox 60 to 74.9 g/ m2 grain long (16 to 19.9 lb... bond)2 75 to 176 g/m2 grain long (20 to 47 lb bond) 75 to 90 g/m2 grain long (20 to 24 lb bond) 88 to 176 g/m2 grain long (60 to 120 lb book) Not supported 162 to 176...
User Guide
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Media specifications Media types and weights (output options) (continued) Media weight Media Type Standard output bin and optional 5-bin output expander mailbox Optional finisher Standard Offset Staple Dual-web paper 180 g/m2 (48 lb bond) Not supported 180 g/m2 (48 180 g/m2 (48 Not supported lb bond) lb bond) Polyester 220 g/m2 (59 lb bond) Not...
Media specifications Media types and weights (output options) (continued) Media weight Media Type Standard output bin and optional 5-bin output expander mailbox Optional finisher Standard Offset Staple Dual-web paper 180 g/m2 (48 lb bond) Not supported 180 g/m2 (48 180 g/m2 (48 Not supported lb bond) lb bond) Polyester 220 g/m2 (59 lb bond) Not...