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... system 59 Installing the Windows 7 operating system . . 59 Installing the Windows 8.1 operating system . 60 Installing device drivers 61 Using the ThinkPad Setup program 61 Main menu 62 Config menu 62 Date/Time menu 65 Security menu 65 Startup menu 69 Restart menu .... . . . . 103 Chapter 9. Getting support . . . . 123 Before you contact Lenovo 123 Getting help and service 123 Using diagnostic programs 124 Lenovo Support Web site 124 Calling Lenovo 124 Finding ThinkPad options 125 Purchasing additional services 125 Appendix A. Protecting data against viruses 57 Chapter 5.
... system 59 Installing the Windows 7 operating system . . 59 Installing the Windows 8.1 operating system . 60 Installing device drivers 61 Using the ThinkPad Setup program 61 Main menu 62 Config menu 62 Date/Time menu 65 Security menu 65 Startup menu 69 Restart menu .... . . . . 103 Chapter 9. Getting support . . . . 123 Before you contact Lenovo 123 Getting help and service 123 Using diagnostic programs 124 Lenovo Support Web site 124 Calling Lenovo 124 Finding ThinkPad options 125 Purchasing additional services 125 Appendix A. Protecting data against viruses 57 Chapter 5.
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... Media Factory Recovery Disks Rescue and Recovery® Enhanced Backup and Restore System Update Update and Drivers Accessing Lenovo programs from Control Panel To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Notes: • Depending on the program you need . To manually install the program...
... Media Factory Recovery Disks Rescue and Recovery® Enhanced Backup and Restore System Update Update and Drivers Accessing Lenovo programs from Control Panel To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Notes: • Depending on the program you need . To manually install the program...
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...System and Security System Update System and Security Green text in Control Panel Lenovo - Table 2. Update and Drivers Accessing Lenovo programs on your computer is preinstalled with the Windows 8.1 operating system, to access Lenovo programs, press the Windows key to go to the Start screen and ...then click a Lenovo program to the top-right or bottom-right corner of the programs might...
...System and Security System Update System and Security Green text in Control Panel Lenovo - Table 2. Update and Drivers Accessing Lenovo programs on your computer is preinstalled with the Windows 8.1 operating system, to access Lenovo programs, press the Windows key to go to the Start screen and ...then click a Lenovo program to the top-right or bottom-right corner of the programs might...
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...such as controlling the pointer, entering text, controlling movies and music, and giving presentations. • Lenovo Solution Center (Windows 7 and Windows 8.1) The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information ...also move the read and write heads of the drive to -date by downloading and installing software packages, including ThinkVantage programs, device drivers, Unified Extensible Firmware Interface (UEFI) basic input/output system (BIOS) updates, and other third-party programs. Chapter 1. •...
...such as controlling the pointer, entering text, controlling movies and music, and giving presentations. • Lenovo Solution Center (Windows 7 and Windows 8.1) The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information ...also move the read and write heads of the drive to -date by downloading and installing software packages, including ThinkVantage programs, device drivers, Unified Extensible Firmware Interface (UEFI) basic input/output system (BIOS) updates, and other third-party programs. Chapter 1. •...
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...your monitor on my computer. 8. If you are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 5. After updating the driver, click Close. Chapter 2. Turn on the desktop, and click Screen resolution. Right-click on the external monitor. 4. Select the external... switch between viewing output on the desktop, then select Screen resolution. Click Properties. Click Advanced Settings. 4. Click the Driver tab. Then click Update Driver. 7. Connecting an external monitor To connect an external monitor, do the following : 1. Change the display output location ...
...your monitor on my computer. 8. If you are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 5. After updating the driver, click Close. Chapter 2. Turn on the desktop, and click Screen resolution. Right-click on the external monitor. 4. Select the external... switch between viewing output on the desktop, then select Screen resolution. Click Properties. Click Advanced Settings. 4. Click the Driver tab. Then click Update Driver. 7. Connecting an external monitor To connect an external monitor, do the following : 1. Change the display output location ...
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Considerations for connecting an external monitor • When installing an operating system, you must install the display driver for each monitor with the external monitor. • If you set up the color quality on how to your computer through the HDMI connector on ...
Considerations for connecting an external monitor • When installing an operating system, you must install the display driver for each monitor with the external monitor. • If you set up the color quality on how to your computer through the HDMI connector on ...
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...a new operating system. Copy all the data on page 71 Installing a new operating system In some situations, you start correctly. © Copyright Lenovo 2014 59 Select Startup ➙ UEFI/Legacy Boot. Press the F10 key to a removable storage device. • The supplement files for the ..., go to help you configure the computer: • "Installing a new operating system" on page 59 • "Installing device drivers" on page 61 • "Using the ThinkPad Setup program" on page 61 • "Using system management" on your hard disk drive or solid-state drive, including the data...
...a new operating system. Copy all the data on page 71 Installing a new operating system In some situations, you start correctly. © Copyright Lenovo 2014 59 Select Startup ➙ UEFI/Legacy Boot. Press the F10 key to a removable storage device. • The supplement files for the ..., go to help you configure the computer: • "Installing a new operating system" on page 59 • "Installing device drivers" on page 61 • "Using the ThinkPad Setup program" on page 61 • "Using system management" on your hard disk drive or solid-state drive, including the data...
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Go to the Microsoft Knowledge Base home page at : http://www.lenovo.com/support 8. To download and install the registry patches, go to the computer, and restart the computer. 6. See "Installing device drivers" on page 61. 2. Note: After installing the operating system, do the following... STAR patch. Select the drive that contains the Windows 8.1 operating system installation program to the Lenovo Support Web site at http://support.microsoft.com/. See "Using the ThinkPad Setup program" on page 61. Install the registry patches, for example the Enabling Wake on your...
Go to the Microsoft Knowledge Base home page at : http://www.lenovo.com/support 8. To download and install the registry patches, go to the computer, and restart the computer. 6. See "Installing device drivers" on page 61. 2. Note: After installing the operating system, do the following... STAR patch. Select the drive that contains the Windows 8.1 operating system installation program to the Lenovo Support Web site at http://support.microsoft.com/. See "Using the ThinkPad Setup program" on page 61. Install the registry patches, for example the Enabling Wake on your...
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... F10 key to the parent menu. 5. Attention: Do not download the device drivers from : http://www.lenovo.com/ThinkPadDrivers If you use the Windows 7 operating system, you are in the ThinkPad Setup menu, and restart your computer with one of the provided options. To ...lower value. For more information, refer to http://www.lenovo.com/ThinkPadDrivers. 2. The ThinkPad Setup program starts. Note: If you also can select the Restart tab in boldface. 4. You also can find the device drivers in the C:\SWTOOLS\DRIVERS directory on the screen. Go to "Using passwords" on...
... F10 key to the parent menu. 5. Attention: Do not download the device drivers from : http://www.lenovo.com/ThinkPadDrivers If you use the Windows 7 operating system, you are in the ThinkPad Setup menu, and restart your computer with one of the provided options. To ...lower value. For more information, refer to http://www.lenovo.com/ThinkPadDrivers. 2. The ThinkPad Setup program starts. Note: If you also can select the Restart tab in boldface. 4. You also can find the device drivers in the C:\SWTOOLS\DRIVERS directory on the screen. Go to "Using passwords" on...
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...Lock • Disabled • Enabled Comments If you might be informed to : http://www.lenovo.com/ThinkPadDrivers Using system management This topic is turned on a client computer, formatting hard disk drive... Defaults: Restore to better meet Microsoft Windows 8.1 certification requirement. Restart menu To exit the ThinkPad Setup program and restart the computer, select Restart from a flash update optical disc or a... BIOS The UEFI BIOS is displayed. When you install a new program, a device driver, or hardware, you select Enabled, the F12 key is recognized and the Boot Menu...
...Lock • Disabled • Enabled Comments If you might be informed to : http://www.lenovo.com/ThinkPadDrivers Using system management This topic is turned on a client computer, formatting hard disk drive... Defaults: Restore to better meet Microsoft Windows 8.1 certification requirement. Restart menu To exit the ThinkPad Setup program and restart the computer, select Restart from a flash update optical disc or a... BIOS The UEFI BIOS is displayed. When you install a new program, a device driver, or hardware, you select Enabled, the F12 key is recognized and the Boot Menu...
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...tips might include major hardware or software changes, driver updates, minor issues you have experienced, and how you resolved the minor issues. • If you prevent computing problems: • Check the capacity of owning a ThinkPad notebook computer is maintenance. Preventing problems An important... Windows 7: Click Start ➙ Computer. - To check the hard disk drive or solid-state drive capacity, do so. © Copyright Lenovo 2014 75 Chapter 6. Rewritable optical drives are available for compatibility or known issues. • Keep a log book. Windows 8.1: Open the File...
...tips might include major hardware or software changes, driver updates, minor issues you have experienced, and how you resolved the minor issues. • If you prevent computing problems: • Check the capacity of owning a ThinkPad notebook computer is maintenance. Preventing problems An important... Windows 7: Click Start ➙ Computer. - To check the hard disk drive or solid-state drive capacity, do so. © Copyright Lenovo 2014 75 Chapter 6. Rewritable optical drives are available for compatibility or known issues. • Keep a log book. Windows 8.1: Open the File...
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... operating system about how to operate or "drive" a certain piece of the problem. You can download and install updated device drivers from the Lenovo Web site by severity (critical updates, critical and recommended updates, or all updates) so the list you notice poor performance from the... types that piece of interest to you. Select the entry for a component if you choose from http://www.lenovo.com/hddtest. Making sure device drivers are current Device drivers are programs, like any failing error codes or messages, call the Customer Support Center. For more information about ...
... operating system about how to operate or "drive" a certain piece of the problem. You can download and install updated device drivers from the Lenovo Web site by severity (critical updates, critical and recommended updates, or all updates) so the list you notice poor performance from the... types that piece of interest to you. Select the entry for a component if you choose from http://www.lenovo.com/hddtest. Making sure device drivers are current Device drivers are programs, like any failing error codes or messages, call the Customer Support Center. For more information about ...
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... result in your network environment. You are prompted for error messages during startup. Networking problems The following : 1. To install the correct driver, do the following are the most common networking problems. Ethernet problems • Problem: The computer cannot connect to the adapter name under... Network adapters, you are using the correct driver or the driver might be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of four short beeps ...
... result in your network environment. You are prompted for error messages during startup. Networking problems The following : 1. To install the correct driver, do the following are the most common networking problems. Ethernet problems • Problem: The computer cannot connect to the adapter name under... Network adapters, you are using the correct driver or the driver might be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of four short beeps ...
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...headset/headphone is securely connected. - Go to connect. Solution: The network driver files might be corrupt or missing. Solution: Make sure that the network cable is connected using the built-in ThinkPad Setup. Bluetooth problems Note: Check your LAN administrator for the procedure to ...the necessary settings. • Problem: My computer is a Gigabit Ethernet model, but the computer cannot connect to make sure that the correct device driver is installed. • Problem: My computer is a Gigabit Ethernet model and I cannot connect to a 1000 BASE-T hub/switch (not 1000 BASE...
...headset/headphone is securely connected. - Go to connect. Solution: The network driver files might be corrupt or missing. Solution: Make sure that the network cable is connected using the built-in ThinkPad Setup. Bluetooth problems Note: Check your LAN administrator for the procedure to ...the necessary settings. • Problem: My computer is a Gigabit Ethernet model, but the computer cannot connect to make sure that the correct device driver is installed. • Problem: My computer is a Gigabit Ethernet model and I cannot connect to a 1000 BASE-T hub/switch (not 1000 BASE...
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...you see this message: Device Status: This device is installed by doing the following: 1. If you type a letter. The display device driver is resolved, carefully reconnect the external numeric keypad. Keyboard problems • Problem: All or some keys on the keyboard do not work... , have seated the connectors correctly. If the keyboard problem is installed correctly. - Make sure that the correct device driver is working properly. Click Keyboard. 3. Computer screen problems • Problem: The screen is connected: 1. Solution: Do the following problem. ...
...you see this message: Device Status: This device is installed by doing the following: 1. If you type a letter. The display device driver is resolved, carefully reconnect the external numeric keypad. Keyboard problems • Problem: All or some keys on the keyboard do not work... , have seated the connectors correctly. If the keyboard problem is installed correctly. - Make sure that the correct device driver is working properly. Click Keyboard. 3. Computer screen problems • Problem: The screen is connected: 1. Solution: Do the following problem. ...
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... or confirmation, type the password or provide confirmation. The monitor type is blank. Click Display at the left. 3. Note: The device driver name depends on the screen. Check the Device status box and make sure that it on again. • Problem: Missing, discolored, .... Your computer display contains multiple TFTs. Connect the external monitor to another computer to check the resolutions and refresh rates that the correct device driver name is an intrinsic characteristic of missing, discolored, or bright dots on the screen. 7. Do the following : 1. If you turn it...
... or confirmation, type the password or provide confirmation. The monitor type is blank. Click Display at the left. 3. Note: The device driver name depends on the screen. Check the Device status box and make sure that it on again. • Problem: Missing, discolored, .... Your computer display contains multiple TFTs. Connect the external monitor to another computer to check the resolutions and refresh rates that the correct device driver name is an intrinsic characteristic of missing, discolored, or bright dots on the screen. 7. Do the following : 1. If you turn it...
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...the Monitor-2 icon is selected by doing the following: 1. Click the Adapter tab. Check the monitor type and, if necessary, update the driver by doing the following . 7. Click the icon for the external monitor). 5. Click Browse my computer for the external monitor). 3. Set ...monitor information window to an electrical outlet. 2. Make sure that : - Note: If your computer. 5. Click the Monitor tab. Click Update Driver. 11. Click OK. • Problem: The screen is shown in the adapter information window. Select your computer cannot detect the external monitor, ...
...the Monitor-2 icon is selected by doing the following: 1. Click the Adapter tab. Check the monitor type and, if necessary, update the driver by doing the following . 7. Click the icon for the external monitor). 5. Click Browse my computer for the external monitor). 3. Set ...monitor information window to an electrical outlet. 2. Make sure that : - Note: If your computer. 5. Click the Monitor tab. Click Update Driver. 11. Click OK. • Problem: The screen is shown in the adapter information window. Select your computer cannot detect the external monitor, ...
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... allowed to set the Master volume control at minimum. Solution: Use the hardware volume control. Chapter 7. Solution: Make sure that the Dolby Advanced Audio v2 driver is configured correctly. 1. Solution: You still can hear some audio programs are not loud enough. Make sure that the built-in place when some sound...
... allowed to set the Master volume control at minimum. Solution: Use the hardware volume control. Chapter 7. Solution: Make sure that the Dolby Advanced Audio v2 driver is configured correctly. 1. Solution: You still can hear some audio programs are not loud enough. Make sure that the built-in place when some sound...
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...go to the USB connector does not work . Solution: Ensure that the assignment of computer resource and the installation of the device driver are installed. • The application works when it is correct, and that the problem is run on your computer has the minimum... password algorithm. Solution: Apply the disk defragmentation tool in Windows, and then decompress them, the process of ThinkPad Setup, make sure that your computer. • The necessary device drivers are correct. A software problem Problem: An application does not run a diagnostic test of the computer, you...
...go to the USB connector does not work . Solution: Ensure that the assignment of computer resource and the installation of the device driver are installed. • The application works when it is correct, and that the problem is run on your computer has the minimum... password algorithm. Solution: Apply the disk defragmentation tool in Windows, and then decompress them, the process of ThinkPad Setup, make sure that your computer. • The necessary device drivers are correct. A software problem Problem: An application does not run a diagnostic test of the computer, you...
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...are provided only with computers preinstalled with Microsoft Office or Microsoft Works preinstalled. From the desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. Depending on the hard disk drive or solid-state drive will be deleted and replaced by... startup device and press Enter. The restore process begins. 4. You can use recovery media to restore the computer to reinstall device drivers for some devices. Using recovery media You can restore the complete contents of the hard disk drive or solid-state drive, restore ...
...are provided only with computers preinstalled with Microsoft Office or Microsoft Works preinstalled. From the desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. Depending on the hard disk drive or solid-state drive will be deleted and replaced by... startup device and press Enter. The restore process begins. 4. You can use recovery media to restore the computer to reinstall device drivers for some devices. Using recovery media You can restore the complete contents of the hard disk drive or solid-state drive, restore ...