User Manual
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... remove the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep... serial numbers 80 Restoring the serial number of the system unit 80 Retaining the UUID 80 Reading or writing the ECA information . . . 81 Removing and replacing a FRU . . . . 83 1010 Battery pack 84 1020 Serial Ultrabay Slim device 85 1030 Hard disk drive (HDD) cover, HDD and HDD rubber ...
... remove the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep... serial numbers 80 Restoring the serial number of the system unit 80 Retaining the UUID 80 Reading or writing the ECA information . . . 81 Removing and replacing a FRU . . . . 83 1010 Battery pack 84 1020 Serial Ultrabay Slim device 85 1030 Hard disk drive (HDD) cover, HDD and HDD rubber ...
User Manual
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... loaded to the system board before replacing any software fixes, drivers, and BIOS downloads. Enter the product number of the computer or press Auto-detect button on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 Strategy for CTO... driver fixes are installed before completing the service action. Go to http://www.lenovo.com/support 2. Select Downloads and drivers. 4. Follow the directions on the screen. 3. "FRU identification for replacing FRUs Before replacing parts: Make sure that all machine types supported by this manual. "Product ...
... loaded to the system board before replacing any software fixes, drivers, and BIOS downloads. Enter the product number of the computer or press Auto-detect button on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 Strategy for CTO... driver fixes are installed before completing the service action. Go to http://www.lenovo.com/support 2. Select Downloads and drivers. 4. Follow the directions on the screen. 3. "FRU identification for replacing FRUs Before replacing parts: Make sure that all machine types supported by this manual. "Product ...
User Manual
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If you are servicing may have been customized. This will cause all customer data on the screen to diagnose failures. Improper handling of the data before doing this task. v If an adapter or a device consists of more than one . Note the current ... the error codes displayed on the hard disk to it. Important notice for replacing a system board Some components mounted on the computer you are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual If more than one , to -FRU Index for replacing a hard disk drive Always try to prevent cracking at each BGA (Ball...
If you are servicing may have been customized. This will cause all customer data on the screen to diagnose failures. Improper handling of the data before doing this task. v If an adapter or a device consists of more than one . Note the current ... the error codes displayed on the hard disk to it. Important notice for replacing a system board Some components mounted on the computer you are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual If more than one , to -FRU Index for replacing a hard disk drive Always try to prevent cracking at each BGA (Ball...
User Manual
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... ExpressCard slot. 2. Conexant Smart Modem Interrupt b. Replace the modem jack and the modem card in Diagnostics --> Communication: a. Then, run Diagnostics --> Other Device --> Conexant Audio Speaker Interactive Tests --> Internal Speaker Note: Once Modem/Audio test is done, the no sound is running. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Table...
... ExpressCard slot. 2. Conexant Smart Modem Interrupt b. Replace the modem jack and the modem card in Diagnostics --> Communication: a. Then, run Diagnostics --> Other Device --> Conexant Audio Speaker Interactive Tests --> Internal Speaker Note: Once Modem/Audio test is done, the no sound is running. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Table...
User Manual
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...activity is apparent on the method you can recover the new drive with the pre-installed software when they will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is... the bootable Start Recovery Disc into the Windows desktop several times and you might experience periods when no Product Recovery program is replaced because of time depends on the screen for the computer. In this case, you . To install the factory contents by you must use . Select your language and...
...activity is apparent on the method you can recover the new drive with the pre-installed software when they will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is... the bootable Start Recovery Disc into the Windows desktop several times and you might experience periods when no Product Recovery program is replaced because of time depends on the screen for the computer. In this case, you . To install the factory contents by you must use . Select your language and...
User Manual
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...recovery process. Select the CD/DVD drive as updates to begin the recovery process. 4. Select your language and click Next. 56 ThinkPad T500 and W500 Hardware Maintenance Manual Applications and Drivers Recovery Disc (one disc) This disc restores the Microsoft® Windows operating system. If...startup sequence using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of time depends on the screen to the original factory configuration. Operating System Recovery Disc (one or more discs) This disc restores the preinstalled ...
...recovery process. Select the CD/DVD drive as updates to begin the recovery process. 4. Select your language and click Next. 56 ThinkPad T500 and W500 Hardware Maintenance Manual Applications and Drivers Recovery Disc (one disc) This disc restores the Microsoft® Windows operating system. If...startup sequence using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of time depends on the screen to the original factory configuration. Operating System Recovery Disc (one or more discs) This disc restores the preinstalled ...
User Manual
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...enter the SVP in the menu, this function is appearing on the screen; How to remove the power-on password To remove a POP that...(B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user ...Utility and change the system configuration. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual When the ThinkPad logo comes up, immediately press F1 to remove the...two HDPs; Attention: If the SVP has been forgotten and cannot be replaced for the HDP: User only and Master + User. Note: There ...
...enter the SVP in the menu, this function is appearing on the screen; How to remove the power-on password To remove a POP that...(B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user ...Utility and change the system configuration. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual When the ThinkPad logo comes up, immediately press F1 to remove the...two HDPs; Attention: If the SVP has been forgotten and cannot be replaced for the HDP: User only and Master + User. Note: There ...
User Manual
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...have been removed. then enter the master HDP. Select Hard-disk x password, where x is appearing on the screen; A pop-up , immediately press F1 to Security --> Password. then leave the Enter New Password field blank...the user HDP has been forgotten and cannot be replaced for a scheduled fee. then, in the Enter Current Password field. When the ThinkPad logo comes up window opens. 6. Type the ...59 The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move...
...have been removed. then enter the master HDP. Select Hard-disk x password, where x is appearing on the screen; A pop-up , immediately press F1 to Security --> Password. then leave the Enter New Password field blank...the user HDP has been forgotten and cannot be replaced for a scheduled fee. then, in the Enter Current Password field. When the ThinkPad logo comes up window opens. 6. Type the ...59 The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move...
User Manual
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... purchased on 1 January, 2008 or later. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual However, if the LCD has three or more visible defective pixels, it will have zero pixel defects. Table 6. v LCD screen unreadable. v Screen abnormal. LCD assembly. 4. v Lenovo will not provide replacement if the LCD is characteristic of TFT LCD technology, but...
... purchased on 1 January, 2008 or later. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual However, if the LCD has three or more visible defective pixels, it will have zero pixel defects. Table 6. v LCD screen unreadable. v Screen abnormal. LCD assembly. 4. v Lenovo will not provide replacement if the LCD is characteristic of TFT LCD technology, but...
User Manual
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... board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual If the MTM and Product ID numbers differ from EEPROM. Read S/N data from each device in the EEPROM of the computer. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later and restart the computer. 2. If you replace the system board, you have replaced the system...
... board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual If the MTM and Product ID numbers differ from EEPROM. Read S/N data from each device in the EEPROM of the computer. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later and restart the computer. 2. If you replace the system board, you have replaced the system...
User Manual
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...76 or later, and restart the computer. 2. After an ECA has been applied to the machine, the EEPROM must set the UUID on the screen. Set ECA Information. 3. The algorithm that generates the number is assumed be the same as follows: 1. To read box build date, select... machine type of the system board. From the main menu, select 4. Set ECA Information. 3. Use the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later to a machine. FRU replacement notices 81 To write ECA information, select 1. If the system board is not overwritten. To check what ECAs...
...76 or later, and restart the computer. 2. After an ECA has been applied to the machine, the EEPROM must set the UUID on the screen. Set ECA Information. 3. The algorithm that generates the number is assumed be the same as follows: 1. To read box build date, select... machine type of the system board. From the main menu, select 4. Set ECA Information. 3. Use the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later to a machine. FRU replacement notices 81 To write ECA information, select 1. If the system board is not overwritten. To check what ECAs...
Hardware Maintenance Manual
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... 37 Screen blank mode 37 Standby mode 37 Hibernation mode 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and... W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58...
... 37 Screen blank mode 37 Standby mode 37 Hibernation mode 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and... W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58...
Hardware Maintenance Manual
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"Product definition" on the screen and install the necessary software. Strategy for assistance or download information. Follow the directions on page 19 - "How to use error message" on page 18 v "Strategy for replacing FRUs for replacing a system board" on page 18 - To ...drivers. 4. Important service information This chapter presents following important service information: v "Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 "FRU identification for replacing a hard disk drive" on page 19 - The BIOS and device drivers are customer-installable...
"Product definition" on the screen and install the necessary software. Strategy for assistance or download information. Follow the directions on page 19 - "How to use error message" on page 18 v "Strategy for replacing FRUs for replacing a system board" on page 18 - To ...drivers. 4. Important service information This chapter presents following important service information: v "Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 "FRU identification for replacing a hard disk drive" on page 19 - The BIOS and device drivers are customer-installable...
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.... Running Automatic Configuration may also cause false error codes. If no error code is displayed, see if the symptoms change. Before replacing the adapter or device, remove the FRUs, one by one error code is listed in the computer you are servicing may have ... drive, data or programs can cause damage to those settings remain in effect. Strategy for replacing a system board Some components mounted on the screen to diagnose failures. If you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual v If an adapter or a device consists of more than ...
.... Running Automatic Configuration may also cause false error codes. If no error code is displayed, see if the symptoms change. Before replacing the adapter or device, remove the FRUs, one by one error code is listed in the computer you are servicing may have ... drive, data or programs can cause damage to those settings remain in effect. Strategy for replacing a system board Some components mounted on the screen to diagnose failures. If you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual v If an adapter or a device consists of more than ...
Hardware Maintenance Manual
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... when prompted and click Yes. The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of time depends on page 193. If you can recover the new drive... and then click Yes. Note: The remainder of the data has been copied from the last disc in the set, a message is normal. © Copyright Lenovo 2008, 2009 33 Note: Not all of the recovery process is fully automated and no activity is apparent on the...
... when prompted and click Yes. The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of time depends on page 193. If you can recover the new drive... and then click Yes. Note: The remainder of the data has been copied from the last disc in the set, a message is normal. © Copyright Lenovo 2008, 2009 33 Note: Not all of the recovery process is fully automated and no activity is apparent on the...
Hardware Maintenance Manual
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...may be made available to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to... is installed, the password prompt does not appear when the operating system is turned on the screen whenever the computer is booted. Attention: If the SVP has been forgotten and cannot be needed... HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If it has, it can be replaced for it to get access to the hard disk drive. The user ...
...may be made available to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to... is installed, the password prompt does not appear when the operating system is turned on the screen whenever the computer is booted. Attention: If the SVP has been forgotten and cannot be needed... HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If it has, it can be replaced for it to get access to the hard disk drive. The user ...
Hardware Maintenance Manual
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...user HDP has been forgotten and cannot be replaced for a scheduled fee. How to remove the hard-disk password Attention: If User only mode is appearing on the screen; To remove a user HDP that you have been saved window, press Enter. 8. When the ThinkPad logo comes up , immediately press F1 to...current SVP in the Setup confirmation window, select Yes . Press F10; The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. Turn on the computer. 2. ...
...user HDP has been forgotten and cannot be replaced for a scheduled fee. How to remove the hard-disk password Attention: If User only mode is appearing on the screen; To remove a user HDP that you have been saved window, press Enter. 8. When the ThinkPad logo comes up , immediately press F1 to...current SVP in the Setup confirmation window, select Yes . Press F10; The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. Turn on the computer. 2. ...
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...black color.) v One pixel consists of defective pixels required for LCD replacement on , and a blank LCD during POST. v LCD too dark. FRU or action, in any replacement LCD will not provide replacement if the LCD is characteristic of dots that are missing, discolored, or...on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will have zero pixel defects. v Wrong color displayed. v LCD screen unreadable. Reseat the LCD connectors. ...
...black color.) v One pixel consists of defective pixels required for LCD replacement on , and a blank LCD during POST. v LCD too dark. FRU or action, in any replacement LCD will not provide replacement if the LCD is characteristic of dots that are missing, discolored, or...on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will have zero pixel defects. v Wrong color displayed. v LCD screen unreadable. Reseat the LCD connectors. ...
Hardware Maintenance Manual
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...Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Replace the modem jack...ThinkPad computer, detach it. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is displayed at the lower left of the screen, press F1 to Compatibility, and run Diagnostics --> ThinkPad...select HDD diagnostic program. FRU tests FRU Applicable test System board 1. ThinkPad T500 and W500 53 Conexant Smart Modem Dialtone Audio Enter the BIOS Setup...
...Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Replace the modem jack...ThinkPad computer, detach it. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is displayed at the lower left of the screen, press F1 to Compatibility, and run Diagnostics --> ThinkPad...select HDD diagnostic program. FRU tests FRU Applicable test System board 1. ThinkPad T500 and W500 53 Conexant Smart Modem Dialtone Audio Enter the BIOS Setup...
Hardware Maintenance Manual
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...of the computer. the serial number of the system unit is shown for the Product ID field. ThinkPad T500 and W500 59 These numbers need to your computer at production and stored in the world have replaced the system board, restore the serial number by doing the following : 1. If you...or writing the ECA information" on page 61 Restoring the serial number of the system unit When the computer was manufactured, the EEPROM on the screen. Select 1. See example below: MTM on rear label: TTTT-CTO S/N SSSSSSS Product ID on the label attached to provide unique IDs until the...
...of the computer. the serial number of the system unit is shown for the Product ID field. ThinkPad T500 and W500 59 These numbers need to your computer at production and stored in the world have replaced the system board, restore the serial number by doing the following : 1. If you...or writing the ECA information" on page 61 Restoring the serial number of the system unit When the computer was manufactured, the EEPROM on the screen. Select 1. See example below: MTM on rear label: TTTT-CTO S/N SSSSSSS Product ID on the label attached to provide unique IDs until the...