Hardware Maintenance Manual
Page 3
... Resetting your computer to the factory default settings 34 © Copyright Lenovo 2013 Using the advanced startup options . . . . 35 Recovering your operating system if Windows 8 fails to start 35 Creating and using recovery media . . . . . 35 Passwords 36 Power-on password 36 Hard disk password 36 Supervisor password 37 How to remove the power-on password . . . 37 How to -FRU index 39 Numeric error codes 40 Error messages 41 Beep symptoms 42 No-beep symptoms 42 LCD-related symptoms 42 Intermittent problems...
... Resetting your computer to the factory default settings 34 © Copyright Lenovo 2013 Using the advanced startup options . . . . 35 Recovering your operating system if Windows 8 fails to start 35 Creating and using recovery media . . . . . 35 Passwords 36 Power-on password 36 Hard disk password 36 Supervisor password 37 How to remove the power-on password . . . 37 How to -FRU index 39 Numeric error codes 40 Error messages 41 Beep symptoms 42 No-beep symptoms 42 LCD-related symptoms 42 Intermittent problems...
Hardware Maintenance Manual
Page 4
... Hardware Maintenance Manual Removing or replacing a FRU 61 General guidelines 61 Removing the SIM card 62 1010 Battery pack 62 1020 Large bottom cover 63 1030 Small bottom cover 64 1040 Optical drive or blank bezel 65 1050 Memory modules 66 1060 Hard disk drive assembly or solid-state drive assembly 67 1070 Wireless WAN card or M.2 solid-state drive . 69 1080 Wireless LAN card 72 1090 Backup battery 73 1100 Thermal fan assembly 73 1110 Keyboard...
... Hardware Maintenance Manual Removing or replacing a FRU 61 General guidelines 61 Removing the SIM card 62 1010 Battery pack 62 1020 Large bottom cover 63 1030 Small bottom cover 64 1040 Optical drive or blank bezel 65 1050 Memory modules 66 1060 Hard disk drive assembly or solid-state drive assembly 67 1070 Wireless WAN card or M.2 solid-state drive . 69 1080 Wireless LAN card 72 1090 Backup battery 73 1100 Thermal fan assembly 73 1110 Keyboard...
Hardware Maintenance Manual
Page 8
... need to work on the machine, unplug the power cord. If you cannot unplug it has been powered off. • Always look carefully for these hazards are in your pocket or behind your body. - When using testers, set the controls correctly and use the approved probe leads and accessories for safe operational condition. • Do not use this type of the units. 2 Hardware Maintenance Manual...
... need to work on the machine, unplug the power cord. If you cannot unplug it has been powered off. • Always look carefully for these hazards are in your pocket or behind your body. - When using testers, set the controls correctly and use the approved probe leads and accessories for safe operational condition. • Do not use this type of the units. 2 Hardware Maintenance Manual...
Hardware Maintenance Manual
Page 29
... the problem, reinstall that changed the symptoms. © Copyright Lenovo 2013 23 The M.2 solid-state drive is equipped with both a processor board and a system board. Use the following important service information that all machine types supported by one FRU, any software fixes, drivers, and UEFI BIOS downloads. Before replacing the adapter or device, remove the FRUs, one by this manual. "How to contact the Lenovo® Customer Support Center if they need any...
... the problem, reinstall that changed the symptoms. © Copyright Lenovo 2013 23 The M.2 solid-state drive is equipped with both a processor board and a system board. Use the following important service information that all machine types supported by one FRU, any software fixes, drivers, and UEFI BIOS downloads. Before replacing the adapter or device, remove the FRUs, one by this manual. "How to contact the Lenovo® Customer Support Center if they need any...
Hardware Maintenance Manual
Page 30
... eSupport will not work and the Intel Rapid Start Technology cannot be lost. Therefore, it is a unique configuration that users do not replace the M.2 solid-state drive by themselves. Custom Model Variant (CMV) This is not generally announced. 24 Hardware Maintenance Manual This will not function correctly. Strategy for replacing a hard disk drive or a solid-state drive Always try to run a low-level format operation before you perform...
... eSupport will not work and the Intel Rapid Start Technology cannot be lost. Therefore, it is a unique configuration that users do not replace the M.2 solid-state drive by themselves. Custom Model Variant (CMV) This is not generally announced. 24 Hardware Maintenance Manual This will not function correctly. Strategy for replacing a hard disk drive or a solid-state drive Always try to run a low-level format operation before you perform...
Hardware Maintenance Manual
Page 33
Consider replacing a FRU only when a problem recurs. Name and phone number of service 3. Following is recommended to use . Important notes: • Only certified trained personnel should not be responsible for a variety of purchase 5. Date on page 28 - Failure symptoms, error codes appearing on page 28 - Machine type, model number, and serial number 9. "Quick test programs" on the display, and beep symptoms 6. Date of service technician 2. Customer...
Consider replacing a FRU only when a problem recurs. Name and phone number of service 3. Following is recommended to use . Important notes: • Only certified trained personnel should not be responsible for a variety of purchase 5. Date on page 28 - Failure symptoms, error codes appearing on page 28 - Machine type, model number, and serial number 9. "Quick test programs" on the display, and beep symptoms 6. Date of service technician 2. Customer...
Hardware Maintenance Manual
Page 34
... have the Lenovo Solution Center program installed. The following are intended to test only ThinkPad products. Quick test programs Run quick test programs to troubleshoot and resolve memory module problems. 28 Hardware Maintenance Manual If the spindle of a hard disk drive becomes noisy, the hard disk drive might be a symptom of an incorrect ac power adapter on the screen. For more information about the Lenovo Solution Center program, refer to re-create the...
... have the Lenovo Solution Center program installed. The following are intended to test only ThinkPad products. Quick test programs Run quick test programs to troubleshoot and resolve memory module problems. 28 Hardware Maintenance Manual If the spindle of a hard disk drive becomes noisy, the hard disk drive might be a symptom of an incorrect ac power adapter on the screen. For more information about the Lenovo Solution Center program, refer to re-create the...
Hardware Maintenance Manual
Page 35
... the instructions on the Web site. Chapter 3. When a problem is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. When the User Account Control window opens, click Yes. 4. Turn on the computer. It enables you to use the bootable diagnostic programs, you can create a bootable diagnostic medium on a USB device or CD. To run a test using a quick test...
... the instructions on the Web site. Chapter 3. When a problem is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. When the User Account Control window opens, click Yes. 4. Turn on the computer. It enables you to use the bootable diagnostic programs, you can create a bootable diagnostic medium on a USB device or CD. To run a test using a quick test...
Hardware Maintenance Manual
Page 36
... install the charged battery pack. 7. If the computer cannot be turned on, go to "Power system checkout" on the screen to use the following instructions. • If the power problem occurs only when the dock is displayed, go to "Symptom-to use the diagnostic medium you have created, do one of the following: • If you turn on a USB device, do the following: 1. If an error code is used , replace...
... install the charged battery pack. 7. If the computer cannot be turned on, go to "Power system checkout" on the screen to use the following instructions. • If the power problem occurs only when the dock is displayed, go to "Symptom-to use the diagnostic medium you have created, do one of the following: • If you turn on a USB device, do the following: 1. If an error code is used , replace...
Hardware Maintenance Manual
Page 39
...: a. Connect an external CD/DVD drive. 2. Start the computer from the last disc in the startup sequence using the following information: • "Restoring the factory contents by using the Recovery Disc Set" on http://www.lenovo.com/support. If the Recovery Disc Set contains a Supplemental Recovery Disc, insert it will restart into the CD/DVD drive. 4. If there is apparent on the screen for the Windows 8 operating system" on page 34 • "Passwords" on page 36 • "Power management...
...: a. Connect an external CD/DVD drive. 2. Start the computer from the last disc in the startup sequence using the following information: • "Restoring the factory contents by using the Recovery Disc Set" on http://www.lenovo.com/support. If the Recovery Disc Set contains a Supplemental Recovery Disc, insert it will restart into the CD/DVD drive. 4. If there is apparent on the screen for the Windows 8 operating system" on page 34 • "Passwords" on page 36 • "Power management...
Hardware Maintenance Manual
Page 40
... and settings will be removed. For more information, see "Creating and using recovery media" on the screen to Microsoft Windows screen is recommended that you reset the computer to start over, you can create recovery media as possible. Refreshing your computer If your computer does not perform well and the problem might need to the factory default settings. Move your computer to reinstall some device drivers. To avoid data loss, make a backup copy...
... and settings will be removed. For more information, see "Creating and using recovery media" on the screen to Microsoft Windows screen is recommended that you reset the computer to start over, you can create recovery media as possible. Refreshing your computer If your computer does not perform well and the problem might need to the factory default settings. Move your computer to reinstall some device drivers. To avoid data loss, make a backup copy...
Hardware Maintenance Manual
Page 41
... use them in a safe place and do not use recovery media to troubleshoot and fix the problems on your computer is connected to start . 4. Then you can start the computer, you to recover or repair the operating system even if the Windows 8 operating system fails to ac power. 1. To create recovery media, do the following: 1. Click Yes in the Search field and click Settings. To use the advanced startup options, do the following the instructions...
... use them in a safe place and do not use recovery media to troubleshoot and fix the problems on your computer is connected to start . 4. Then you can start the computer, you to recover or repair the operating system even if the Windows 8 operating system fails to ac power. 1. To create recovery media, do the following: 1. Click Yes in the Search field and click Settings. To use the advanced startup options, do the following the instructions...
Hardware Maintenance Manual
Page 42
... USB drive. The Boot Menu window opens. 2. Connect a proper USB drive then click Next. 6. Click Create in a safe place. Using recovery media If you cannot start your computer, or if you cannot start until the password is turned on. Before the Windows operating system starts, repeatedly press the F12 key. Click Troubleshoot to remove the power-on password" on page 37. Note: If only a supervisor password is set , a prompt for a ThinkPad notebook computer: the power-on password, the hard disk password, and the supervisor password. To use recovery media...
... USB drive. The Boot Menu window opens. 2. Connect a proper USB drive then click Next. 6. Click Create in a safe place. Using recovery media If you cannot start your computer, or if you cannot start until the password is turned on. Before the Windows operating system starts, repeatedly press the F12 key. Click Troubleshoot to remove the power-on password" on page 37. Note: If only a supervisor password is set , a prompt for a ThinkPad notebook computer: the power-on password, the hard disk password, and the supervisor password. To use recovery media...
Hardware Maintenance Manual
Page 43
... operation. If a supervisor password has been set . For instructions on how to remove the hard disk password, see "How to recover data from the hard disk drive. Supervisor password A supervisor password protects the system information stored in the Enter Current Password field. Remove the backup battery. The power-on page 38. When the ThinkPad logo is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to remove...
... operation. If a supervisor password has been set . For instructions on how to remove the hard disk password, see "How to recover data from the hard disk drive. Supervisor password A supervisor password protects the system information stored in the Enter Current Password field. Remove the backup battery. The power-on page 38. When the ThinkPad logo is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to remove...
Hardware Maintenance Manual
Page 44
... Settings ➙ Power ➙ Sleep. 38 Hardware Maintenance Manual The user hard disk password and the master hard disk password have been removed. Power management To reduce power consumption, the computer has three power management modes: screen blank, sleep, and hibernation. Right-click the battery gauge in the Enter Current Password field. The hard disk drive can be to replace the hard disk drive or solid-state drive with a scheduled fee. Select Security. 4. Select Power off monitor" timer in addition to enter the ThinkPad Setup program. 3. Select Password. 5. Type...
... Settings ➙ Power ➙ Sleep. 38 Hardware Maintenance Manual The user hard disk password and the master hard disk password have been removed. Power management To reduce power consumption, the computer has three power management modes: screen blank, sleep, and hibernation. Right-click the battery gauge in the Enter Current Password field. The hard disk drive can be to replace the hard disk drive or solid-state drive with a scheduled fee. Select Security. 4. Select Power off monitor" timer in addition to enter the ThinkPad Setup program. 3. Select Password. 5. Type...
Hardware Maintenance Manual
Page 45
... inactivity specified in power plan settings When the power is turned on the hard disk drive or solid-state drive is read, and system status is restored from the hard disk drive or solid-state drive. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it enters sleep mode. Related service information 39 If you will get an error message, and you...
... inactivity specified in power plan settings When the power is turned on the hard disk drive or solid-state drive is read, and system status is restored from the hard disk drive or solid-state drive. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it enters sleep mode. Related service information 39 If you will get an error message, and you...
Hardware Maintenance Manual
Page 46
...+F10. 2. Charge the backup battery for more than 8 hours by diagnostic codes in the ThinkPad notebooks, see the manual for each error detected in the EEPROM is not correct. 1. A numeric error is not correct. 0190 Critical low-battery error 0191 System Security - Note: For a device not supported by connecting the ac power adapter. 2. The access to reconfigure the settings. 2. The EEPROM checksum is displayed for that device. Invalid Remote Change requested...
...+F10. 2. Charge the backup battery for more than 8 hours by diagnostic codes in the ThinkPad notebooks, see the manual for each error detected in the EEPROM is not correct. 1. A numeric error is not correct. 0190 Critical low-battery error 0191 System Security - Note: For a device not supported by connecting the ac power adapter. 2. The access to reconfigure the settings. 2. The EEPROM checksum is displayed for that device. Invalid Remote Change requested...
Hardware Maintenance Manual
Page 48
... Lenovo-made or authorized. Ensure that every connector is not supported by this system. FRU or action, in sequence 1. Reseat memory module. 3. Beep symptoms Table 4. No beep, power-on indicator on password prompt appears. Table 3. Type the password and press Enter. Error messages (continued) Symptom or error (beeps, if any) FRU or action, in sequence The battery installed is connected tightly and correctly. 2. Replace the system board...
... Lenovo-made or authorized. Ensure that every connector is not supported by this system. FRU or action, in sequence 1. Reseat memory module. 3. Beep symptoms Table 4. No beep, power-on indicator on password prompt appears. Table 3. Type the password and press Enter. Error messages (continued) Symptom or error (beeps, if any) FRU or action, in sequence The battery installed is connected tightly and correctly. 2. Replace the system board...
Hardware Maintenance Manual
Page 49
... an intermittent problem, do the following devices: a. Run the diagnostic test for the system board in sequence Replace the system board. 1. Turn off the computer. 2. Remove or disconnect all ThinkPad Notebooks purchased on , and a blank LCD during POST. • LCD backlight not working. • LCD too dark. • LCD brightness cannot be adjusted. • LCD contrast cannot be replaced. However, if the LCD has three or more errors exist. Reseat...
... an intermittent problem, do the following devices: a. Run the diagnostic test for the system board in sequence Replace the system board. 1. Turn off the computer. 2. Remove or disconnect all ThinkPad Notebooks purchased on , and a blank LCD during POST. • LCD backlight not working. • LCD too dark. • LCD brightness cannot be adjusted. • LCD contrast cannot be replaced. However, if the LCD has three or more errors exist. Reseat...
Hardware Maintenance Manual
Page 57
... might include the memory module, wireless card, keyboard, and palm rest with the replacement CRU; Notes: • Each FRU is available for all types or models, unless otherwise specified. • CRU statement for your product. An electronic version of CRUs for full details. If you can be included with finger print reader and touchpad. - Once the access panel is removed, the specific CRU is...
... might include the memory module, wireless card, keyboard, and palm rest with the replacement CRU; Notes: • Each FRU is available for all types or models, unless otherwise specified. • CRU statement for your product. An electronic version of CRUs for full details. If you can be included with finger print reader and touchpad. - Once the access panel is removed, the specific CRU is...