TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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...begin the diagnosis with the port replicator, see if the symptoms change. 4 If more than one by any of the logic card: Torque driver If you suspect a problem with the first error code. Whatever caused the first error code can cause a reliability problem. Port Replicator Problems: ... codes displayed on the screen to -FRU Index" on page 18. Before replacing multiple FRUs, try removing or exchanging each step. The IBM ThinkPad computer addresses this problem with each FRU, one error code is listed in the "Symptom-to diagnose failures. How to the "Torque" instruction...
...begin the diagnosis with the port replicator, see if the symptoms change. 4 If more than one by any of the logic card: Torque driver If you suspect a problem with the first error code. Whatever caused the first error code can cause a reliability problem. Port Replicator Problems: ... codes displayed on the screen to -FRU Index" on page 18. Before replacing multiple FRUs, try removing or exchanging each step. The IBM ThinkPad computer addresses this problem with each FRU, one error code is listed in the "Symptom-to diagnose failures. How to the "Torque" instruction...
HMM ThinkPad 380XD,385XD (May 1998)
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...following characteristics: They maintain tight connection. Screw Tightening Information: Loose screws can cause a reliability problem. IBM ThinkPad 380XD, 385XD (2635) 59 Use a torque screwdriver if you have a torque driver, refer to the "Torque" instructions with nylon-coated screws. Tighten screws as follows: Plastic to ...Turn an additional 90 degrees after the screw head touches the surface of the logic card: Torque driver If you service this problem with each step. The IBM ThinkPad computer addresses this machine: Keep the screw kit (P/N 12J0808) in your tool bag. But: ...
...following characteristics: They maintain tight connection. Screw Tightening Information: Loose screws can cause a reliability problem. IBM ThinkPad 380XD, 385XD (2635) 59 Use a torque screwdriver if you have a torque driver, refer to the "Torque" instructions with nylon-coated screws. Tighten screws as follows: Plastic to ...Turn an additional 90 degrees after the screw head touches the surface of the logic card: Torque driver If you service this problem with each step. The IBM ThinkPad computer addresses this machine: Keep the screw kit (P/N 12J0808) in your tool bag. But: ...
Hardware and Software Compatibility Matrix: ThinkPad 380, 385, 390, and 560
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... when doing transition planning and/or to be a list of the latest levels of the latest software drivers, see the support page on the IBM ThinkPad web site at: 380E 380X/XD 8AU/9AU/AAU Models 380X/XD EAU/FAU Models 380Z 560 560E 560X 560 Z Supported... and new IE browser) Windows 95 Windows 98 Windows NT Workstation 3.51 Windows NT Workstation 4.0 Service Pack 3 OS/2 Warp 4.0 System Utility (ThinkPad Features / Configuration) Utility Diskette for DOS,Personalization Utility Diskette for DOS Utility Diskette for Win3.1 Utility Diskette for Win95 Utility Diskette for Win3.1/Win95 Utility...
... when doing transition planning and/or to be a list of the latest levels of the latest software drivers, see the support page on the IBM ThinkPad web site at: 380E 380X/XD 8AU/9AU/AAU Models 380X/XD EAU/FAU Models 380Z 560 560E 560X 560 Z Supported... and new IE browser) Windows 95 Windows 98 Windows NT Workstation 3.51 Windows NT Workstation 4.0 Service Pack 3 OS/2 Warp 4.0 System Utility (ThinkPad Features / Configuration) Utility Diskette for DOS,Personalization Utility Diskette for DOS Utility Diskette for Win3.1 Utility Diskette for Win95 Utility Diskette for Win3.1/Win95 Utility...
Hardware and Software Compatibility Matrix: ThinkPad 380, 385, 390, and 560
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... Win95 Warp WinNT Integrated Modem Drivers *6 DOS/Win3.11 DOS Win 3.11 Win95 Win95 / 98 Win95 / 98 / NT Warp WinNT Speed VOD Modem Ring Disk Win95/98 Modem Country Select Disk for Win95 IR HDD Win3.11/95/Warp Driver HP Mode (115Kbps) Sharp Mode (9600) IBM Mode (1.15Mbps) 4Mbps WinNT ...Infrared Features Disk II Warm Swap Driver Win95/98 CD-ROM Driver Speed Dos/Win Win95 Warp WinNT MPEG 2 Support Features DOS Win3.11 Microsoft Win32s...
... Win95 Warp WinNT Integrated Modem Drivers *6 DOS/Win3.11 DOS Win 3.11 Win95 Win95 / 98 Win95 / 98 / NT Warp WinNT Speed VOD Modem Ring Disk Win95/98 Modem Country Select Disk for Win95 IR HDD Win3.11/95/Warp Driver HP Mode (115Kbps) Sharp Mode (9600) IBM Mode (1.15Mbps) 4Mbps WinNT ...Infrared Features Disk II Warm Swap Driver Win95/98 CD-ROM Driver Speed Dos/Win Win95 Warp WinNT MPEG 2 Support Features DOS Win3.11 Microsoft Win32s...
Hardware and Software Compatibility Matrix: ThinkPad 380, 385, 390, and 560
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3-17-99 20U 390 50U/70U 390 MPEG-2 HHR NTSC MPEG-2 HHR PAL MPEG-2 (Full) Enhanced Video Driver Overlay Accelaration TV Out (NTSC/PAL) DOS Win3.11 Win95 Warp WinNT N/A
3-17-99 20U 390 50U/70U 390 MPEG-2 HHR NTSC MPEG-2 HHR PAL MPEG-2 (Full) Enhanced Video Driver Overlay Accelaration TV Out (NTSC/PAL) DOS Win3.11 Win95 Warp WinNT N/A
TP 380Z User's Reference that was provided with the system in the box.
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...installation instructions for other operating systems such as Windows NT) and device drivers User's Guide. With this CD. ThinkPad Customization CD You can customize your system using this program, you can create the utility and device driver diskettes. (To use the Recovery CD the Recovery CD" on page ...135. It contains all the hardware device drivers for your computer. "Advanced" in the Online 32 IBM ThinkPad 380Z User's Reference Title: C79EPMST CreationDate: 06/22/98 12:00:09 Backing Up Your System Backing Up Your ...
...installation instructions for other operating systems such as Windows NT) and device drivers User's Guide. With this CD. ThinkPad Customization CD You can customize your system using this program, you can create the utility and device driver diskettes. (To use the Recovery CD the Recovery CD" on page ...135. It contains all the hardware device drivers for your computer. "Advanced" in the Online 32 IBM ThinkPad 380Z User's Reference Title: C79EPMST CreationDate: 06/22/98 12:00:09 Backing Up Your System Backing Up Your ...
TP 380Z User's Reference that was provided with the system in the box.
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Although it might not make your new hardware or software work, it will set your data. ThinkPad Web Site or Bulletin Board IBM supplies all of the latest hardware device drivers and system BIOS for Windows 98, Windows 95, or Windows NT that periodically takes snapshots of your system ...more information about electronic service and support Chapter 5. If your computer does not operate properly after you install a new device driver or software, use the IBM bulletin board service. Title: C79EPMST CreationDate: 06/22/98 12:00:09 Backing Up Your System ConfigSafe ConfigSafe is an ...
Although it might not make your new hardware or software work, it will set your data. ThinkPad Web Site or Bulletin Board IBM supplies all of the latest hardware device drivers and system BIOS for Windows 98, Windows 95, or Windows NT that periodically takes snapshots of your system ...more information about electronic service and support Chapter 5. If your computer does not operate properly after you install a new device driver or software, use the IBM bulletin board service. Title: C79EPMST CreationDate: 06/22/98 12:00:09 Backing Up Your System ConfigSafe ConfigSafe is an ...
TP 380Z User's Reference that was provided with the system in the box.
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Extending the Features of the keyboard/mouse cable. Keyboard connector 2 Keyboard/mouse cable 1 Using the IBM ThinkPad Space Saver Keyboard If you are using the IBM ThinkPad Space Saver Keyboard, do not install the device driver supplied with the keyboard. You can attach a mouse to the computer 2 . Chapter 2. Title: C79EPMST .../mouse cable 1 , and then attach the keyboard/mouse cable to the mouse connector of Your Computer 55 The device driver on the computer's utility diskette automatically enables or disables the TrackPoint when the power to the computer is turned on.
Extending the Features of the keyboard/mouse cable. Keyboard connector 2 Keyboard/mouse cable 1 Using the IBM ThinkPad Space Saver Keyboard If you are using the IBM ThinkPad Space Saver Keyboard, do not install the device driver supplied with the keyboard. You can attach a mouse to the computer 2 . Chapter 2. Title: C79EPMST .../mouse cable 1 , and then attach the keyboard/mouse cable to the mouse connector of Your Computer 55 The device driver on the computer's utility diskette automatically enables or disables the TrackPoint when the power to the computer is turned on.
TP 380Z User's Reference that was provided with the system in the box.
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... more information "Resolutions, Color Depths, and Frame Rates" on LCD + External Display. button. a) Start the ThinkPad Configuration program. d) Click on the Change... The "Update Device Driver Wizard" window appears. You can also change the display output location while a moving picture is being drawn-for ...on the other External Display ( ) button (on the Advanced... Follow the instructions on a new resolution and refresh rate. 58 IBM ThinkPad 380Z User's Reference c) Click on the right side of the screen). Stop the application before changing the display output location.
... more information "Resolutions, Color Depths, and Frame Rates" on LCD + External Display. button. a) Start the ThinkPad Configuration program. d) Click on the Change... The "Update Device Driver Wizard" window appears. You can also change the display output location while a moving picture is being drawn-for ...on the other External Display ( ) button (on the Advanced... Follow the instructions on a new resolution and refresh rate. 58 IBM ThinkPad 380Z User's Reference c) Click on the right side of the screen). Stop the application before changing the display output location.
TP 380Z User's Reference that was provided with the system in the box.
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... the display output type to enable the TrackPoint, remove the external mouse; You can set up the TrackPoint manually with the ThinkPad Configuration program as follows: 1 Double-click on or restart the computer with Fn+F7. button. then restart the computer. If...button. 4 Click on the Monitor tab. 5 Click on the Advanced... The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference When you set up the external monitor as follows: 1 Start the ThinkPad Configuration program. 2 Click on the TrackPoint button. 3 Select enable, disable, or auto disable...
... the display output type to enable the TrackPoint, remove the external mouse; You can set up the TrackPoint manually with the ThinkPad Configuration program as follows: 1 Double-click on or restart the computer with Fn+F7. button. then restart the computer. If...button. 4 Click on the Monitor tab. 5 Click on the Advanced... The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference When you set up the external monitor as follows: 1 Start the ThinkPad Configuration program. 2 Click on the TrackPoint button. 3 Select enable, disable, or auto disable...
TP 380Z User's Reference that was provided with the system in the box.
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... load a different operating system on installing a new operating system and device drivers. Always use power management features such as power modes, standby, suspend, and hibernation. Where can I get the ThinkPad device drivers by using the Diskette Factory. Print the software installation section of "Advanced" ... Recharge completely before using (the battery is fully charged when the AC Adapter is plugged in the Online How can get ThinkPad device drivers for information on my computer? -Or- Recharge the battery completely before using (the battery is fully charged when the AC...
... load a different operating system on installing a new operating system and device drivers. Always use power management features such as power modes, standby, suspend, and hibernation. Where can I get the ThinkPad device drivers by using the Diskette Factory. Print the software installation section of "Advanced" ... Recharge completely before using (the battery is fully charged when the AC Adapter is plugged in the Online How can get ThinkPad device drivers for information on my computer? -Or- Recharge the battery completely before using (the battery is fully charged when the AC...
TP 380Z User's Reference that was provided with the system in the box.
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Select a folder from the CONFIG.SYS file. (For example, unload printer drivers if you do as follows: 1. If it up correctly with DOS). Restart the system. 102 IBM ThinkPad 380Z User's Reference Open System Setup. 2. Select Hardware Manager. 3. Set the COM port as follows: 1. Title: C79EPMST ... MEM /C to the documents supplied with the ThinkPad Configuration program, do not use a printer.) 2. If the COM port does not work even though you have set it has already been selected, change the setting. 6. Unload any unnecessary drivers from the menu. 4. OS/2 For OS/2...
Select a folder from the CONFIG.SYS file. (For example, unload printer drivers if you do as follows: 1. If it up correctly with DOS). Restart the system. 102 IBM ThinkPad 380Z User's Reference Open System Setup. 2. Select Hardware Manager. 3. Set the COM port as follows: 1. Title: C79EPMST ... MEM /C to the documents supplied with the ThinkPad Configuration program, do not use a printer.) 2. If the COM port does not work even though you have set it has already been selected, change the setting. 6. Unload any unnecessary drivers from the menu. 4. OS/2 For OS/2...
TP 380Z User's Reference that was provided with the system in the box.
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.... Chapter 5. If a beep sounds, if a message appears, or if a function-related problem occurs: 1 Find your computer: Recover it by using either the ThinkPad Customization CD, the Recovery CD, or the Diskette Factory. If you accidentally lose or damage software in your symptom from the table and try solving... the problem. 2 If you can't solve the problem, run the test and make sure the hardware and the device drivers are OK. 3 Note the error code and have the computer serviced. "Troubleshooting Charts" on page 133. "Recovering Lost or Damaged Software" on ...
.... Chapter 5. If a beep sounds, if a message appears, or if a function-related problem occurs: 1 Find your computer: Recover it by using either the ThinkPad Customization CD, the Recovery CD, or the Diskette Factory. If you accidentally lose or damage software in your symptom from the table and try solving... the problem. 2 If you can't solve the problem, run the test and make sure the hardware and the device drivers are OK. 3 Note the error code and have the computer serviced. "Troubleshooting Charts" on page 133. "Recovering Lost or Damaged Software" on ...
TP 380Z User's Reference that was provided with the system in the box.
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...Power on the external numeric keypad do not work . This is a normal characteristic of the TrackPoint and is securely connected to install the driver. Wait several seconds under the following conditions: When the computer is solved, check the connection of the cursor. Make sure that the ...device does not work . All or some keys on . This is pressed for several seconds until the cursor returns to the computer. 116 IBM ThinkPad 380Z User's Reference The cursor might occur for a long time. When the computer resumes normal operation. Try using the TrackPoint. A number ...
...Power on the external numeric keypad do not work . This is a normal characteristic of the TrackPoint and is securely connected to install the driver. Wait several seconds under the following conditions: When the computer is solved, check the connection of the cursor. Make sure that the ...device does not work . All or some keys on . This is pressed for several seconds until the cursor returns to the computer. 116 IBM ThinkPad 380Z User's Reference The cursor might occur for a long time. When the computer resumes normal operation. Try using the TrackPoint. A number ...
TP 380Z User's Reference that was provided with the system in the box.
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... function in the battery pack might be fully charged in the CD-ROM drive. The device drivers are correctly installed. Insert a pin into the CD-ROM emergency eject hole and eject the CD-ROM tray. 120 IBM ThinkPad 380Z User's Reference Your computer shuts down before the battery status indicator shows empty, -or...
... function in the battery pack might be fully charged in the CD-ROM drive. The device drivers are correctly installed. Insert a pin into the CD-ROM emergency eject hole and eject the CD-ROM tray. 120 IBM ThinkPad 380Z User's Reference Your computer shuts down before the battery status indicator shows empty, -or...
TP 380Z User's Reference that was provided with the system in the box.
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...to disable DMA for an audio device, click on OK. Open the "Device Manager" window, and make sure that computer resource assignment and device driver installation are correct. Refer to disable DMA for the infrared port. To use DMA channels for both the parallel and infrared ports, do the ...Testing Your Computer" on System. Click on Control Panel and double-click on page 133 and run the diagnostic test for the USB connector. 122 IBM ThinkPad 380Z User's Reference Click on the Infrared device button to disable DMA for the infrared port. 2. Choose DMA0 or DMA1 for infrared port on ...
...to disable DMA for an audio device, click on OK. Open the "Device Manager" window, and make sure that computer resource assignment and device driver installation are correct. Refer to disable DMA for the infrared port. To use DMA channels for both the parallel and infrared ports, do the ...Testing Your Computer" on System. Click on Control Panel and double-click on page 133 and run the diagnostic test for the USB connector. 122 IBM ThinkPad 380Z User's Reference Click on the Infrared device button to disable DMA for the infrared port. 2. Choose DMA0 or DMA1 for infrared port on ...
TP 380Z User's Reference that was provided with the system in the box.
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... to the "Modem Properties" window by clicking on either Tone dialing or Pulse dialing. Click on the Advanced... If your PC Card, if any. 124 IBM ThinkPad 380Z User's Reference Make sure the PC Card (PCMCIA) modem is no resource conflict. Return to close the window. 15. Note: Click on OK. ...12. Make sure that there is in the following procedure and that the COM port you have the proper client device driver for your PC Card does not support PCMCIA Release 2.0, 2.01, or 2.10, you cannot use tone dialing. 13. If there is a check mark ( ) in ...
... to the "Modem Properties" window by clicking on either Tone dialing or Pulse dialing. Click on the Advanced... If your PC Card, if any. 124 IBM ThinkPad 380Z User's Reference Make sure the PC Card (PCMCIA) modem is no resource conflict. Return to close the window. 15. Note: Click on OK. ...12. Make sure that there is in the following procedure and that the COM port you have the proper client device driver for your PC Card does not support PCMCIA Release 2.0, 2.01, or 2.10, you cannot use tone dialing. 13. If there is a check mark ( ) in ...
TP 380Z User's Reference that was provided with the system in the box.
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...installed correctly by doing the following : 1. Select the correct refresh rate for your monitor. If the tests show that : The display driver is selected by doing the following: 1. Did you power on OK to the port replicator. Wrong characters appear on the Advanced... ...replicator is unreadable or distorted. Make sure it shows "NeoMagic MagicMedia 256AV." Make sure you did, have the port replicator serviced. 128 IBM ThinkPad 380Z User's Reference Click on Display. 3. Click on Control Panel, and then double-click on the Monitor tab. Title: C79EPMST CreationDate:...
...installed correctly by doing the following : 1. Select the correct refresh rate for your monitor. If the tests show that : The display driver is selected by doing the following: 1. Did you power on OK to the port replicator. Wrong characters appear on the Advanced... ...replicator is unreadable or distorted. Make sure it shows "NeoMagic MagicMedia 256AV." Make sure you did, have the port replicator serviced. 128 IBM ThinkPad 380Z User's Reference Click on Display. 3. Click on Control Panel, and then double-click on the Monitor tab. Title: C79EPMST CreationDate:...
TP 380Z User's Reference that was provided with the system in the box.
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...installed does not work. If the test program for the option did not find the problem, have the computer and option serviced. 130 IBM ThinkPad 380Z User's Reference If the option came with the option. Make sure that : The option is enabled by doing the following procedure...00:09 Troubleshooting Charts Problem The MIDI connector of a MIDI device driver might be required. Start the ThinkPad Configuration program. 2. There is no I/O address or interrupt level (IRQ) DMA channel conflict. Other Option Problems Problem An IBM option that : The option is enabled. There is no system ...
...installed does not work. If the test program for the option did not find the problem, have the computer and option serviced. 130 IBM ThinkPad 380Z User's Reference If the option came with the option. Make sure that : The option is enabled by doing the following procedure...00:09 Troubleshooting Charts Problem The MIDI connector of a MIDI device driver might be required. Start the ThinkPad Configuration program. 2. There is no I/O address or interrupt level (IRQ) DMA channel conflict. Other Option Problems Problem An IBM option that : The option is enabled. There is no system ...
TP 380Z User's Reference that was provided with the system in the box.
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...setup, such as registration and ThinkPad personalization. Installing all of ThinkPad Customization CD. 136 IBM ThinkPad 380Z User's Reference Installing all hardware device drivers when installing Windows NT News and Updates This page has all hardware device drivers when installing Windows 95 - System... a software application for Windows 98 - Reinstalling a hardware device driver for Windows 98 - Using the ThinkPad Customization CD This page contains an overview of the latest tools and links to the IBM Web site for doing the following features are available in other ...
...setup, such as registration and ThinkPad personalization. Installing all of ThinkPad Customization CD. 136 IBM ThinkPad 380Z User's Reference Installing all hardware device drivers when installing Windows NT News and Updates This page has all hardware device drivers when installing Windows 95 - System... a software application for Windows 98 - Reinstalling a hardware device driver for Windows 98 - Using the ThinkPad Customization CD This page contains an overview of the latest tools and links to the IBM Web site for doing the following features are available in other ...