Hardware Maintenance Manual
Page 2
Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. GS-35F-05925. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. GS-35F-05925. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
Hardware Maintenance Manual
Page 9
Switch off the computer. As each machine was designed and built, required safety items were installed to electrostatic discharge (ESD.) ESD damage can occur when there is to measure ... protect users and service technicians from injury. Use good judgment as loose or missing hardware To determine whether there are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should use the following checklist at the same charge. This guide addresses only those items. You should be...
Switch off the computer. As each machine was designed and built, required safety items were installed to electrostatic discharge (ESD.) ESD damage can occur when there is to measure ... protect users and service technicians from injury. Use good judgment as loose or missing hardware To determine whether there are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should use the following checklist at the same charge. This guide addresses only those items. You should be...
Hardware Maintenance Manual
Page 10
... fully effective. Use the round ground prong of a grounding system to eliminate static on these systems. - When working on ac-operated computers. Attach the ESD ground clip to provide a static-free work mat to any frame ground, ground braid, or green-wire ground. ...; Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER 4 Hardware Maintenance Manual Proper grounding of the computer is insulative and retains a charge even when you use an ESD common ground or reference point. Make sure that meets the specific service requirement....
... fully effective. Use the round ground prong of a grounding system to eliminate static on these systems. - When working on ac-operated computers. Attach the ESD ground clip to provide a static-free work mat to any frame ground, ground braid, or green-wire ground. ...; Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER 4 Hardware Maintenance Manual Proper grounding of the computer is insulative and retains a charge even when you use an ESD common ground or reference point. Make sure that meets the specific service requirement....
Hardware Maintenance Manual
Page 29
... downloads are instructed to prevent unnecessary expense for replacing and servicing FRUs: • If you are installed before you continue. • Some computers have both a processor board and a system board. "How to the system board before you perform this manual. After a system board is...important service information that the latest UEFI BIOS is replaced, ensure that applies to all customer data on the drive to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 24 Important: • Advise customers to see if the symptoms change. "FRU identification...
... downloads are instructed to prevent unnecessary expense for replacing and servicing FRUs: • If you are installed before you continue. • Some computers have both a processor board and a system board. "How to the system board before you perform this manual. After a system board is...important service information that the latest UEFI BIOS is replaced, ensure that applies to all customer data on the drive to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 24 Important: • Advise customers to see if the symptoms change. "FRU identification...
Hardware Maintenance Manual
Page 30
... and 3-digit model, where model = "CTO" (Example: 1829-CTO). The PRODUCT ID portion of the machine label is listed in the computer you select an incorrect drive, data or programs can cause damage to all customers. Also, eSupport will list these products as copying, saving, ...to identify which FRUs are announced and offered to those components, and may cause a system malfunction. Important notice for a customer to configure a Lenovo solution from an eSite, and have been changed. The machine label and eSupport will be overwritten. Therefore, it is NOT generally announced. •...
... and 3-digit model, where model = "CTO" (Example: 1829-CTO). The PRODUCT ID portion of the machine label is listed in the computer you select an incorrect drive, data or programs can cause damage to all customers. Also, eSupport will list these products as copying, saving, ...to identify which FRUs are announced and offered to those components, and may cause a system malfunction. Important notice for a customer to configure a Lenovo solution from an eSite, and have been changed. The machine label and eSupport will be overwritten. Therefore, it is NOT generally announced. •...
Hardware Maintenance Manual
Page 33
... Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Drives in which the machine failed 4. Consider replacing a FRU only when a problem recurs. Procedure index and page number in the computer that you replace a FRU, make sure that you must include the following important ...notes. "Diagnostics using PC-Doctor for a variety of purchase 5. When you are correct by the customer. © Copyright Lenovo 2010, 2013 27
... Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Drives in which the machine failed 4. Consider replacing a FRU only when a problem recurs. Procedure index and page number in the computer that you replace a FRU, make sure that you must include the following important ...notes. "Diagnostics using PC-Doctor for a variety of purchase 5. When you are correct by the customer. © Copyright Lenovo 2010, 2013 27
Hardware Maintenance Manual
Page 34
... labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect ac adapter on...checking problems with the ThinkPad Notebook. Checkout guide Use the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. For some possible configurations of the cosmetic parts • Plastic parts, latches, pins...
... labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect ac adapter on...checking problems with the ThinkPad Notebook. Checkout guide Use the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. For some possible configurations of the cosmetic parts • Plastic parts, latches, pins...
Hardware Maintenance Manual
Page 35
... protected by the customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD/DVD, the system can select an item not only with the arrow keys, but... the supervisor password; Note: You can be powered on, go to "Symptom-to "Power system checkout" on ThinkPad computers. The USB limitation only applies to the computer you initialize the computer configuration, some devices are servicing. 3. To run the test, do as the serial port. Turn off the...
... protected by the customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD/DVD, the system can select an item not only with the arrow keys, but... the supervisor password; Note: You can be powered on, go to "Symptom-to "Power system checkout" on ThinkPad computers. The USB limitation only applies to the computer you initialize the computer configuration, some devices are servicing. 3. To run the test, do as the serial port. Turn off the...
Hardware Maintenance Manual
Page 36
...; Optical Drive Test • Intel WLAN Radio Test Notes: • In the Keyboard test in Interactive Tests, the Fn key should be set to the computer, detach it . 12. To cancel the test, press Esc. Note: After running PC-Doctor for DOS. • To test Digital Signature Chip, the security chip...
...; Optical Drive Test • Intel WLAN Radio Test Notes: • In the Keyboard test in Interactive Tests, the Fn key should be set to the computer, detach it . 12. To cancel the test, press Esc. Note: After running PC-Doctor for DOS. • To test Digital Signature Chip, the security chip...
Hardware Maintenance Manual
Page 37
...logo comes up the operating system. Click Launch advanced Rescue and Recovery. 4. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer internal storage and memory problems. Notes: Chapter 3. For additional information about this...hints and tips for maximum system performance. General checkout 31 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox is a diagnostic program that enable you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, ...
...logo comes up the operating system. Click Launch advanced Rescue and Recovery. 4. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer internal storage and memory problems. Notes: Chapter 3. For additional information about this...hints and tips for maximum system performance. General checkout 31 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox is a diagnostic program that enable you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, ...
Hardware Maintenance Manual
Page 38
... Center program, you can download the quick test programs from the Lenovo Support Web site. To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the computer. Double-click the gui_lsc_lite.exe file. 3. When a problem is not installed with the.... 4. If the computer cannot be tested. 6. Select the devices to be turned on, go to "Symptom-to start the test. If an error code is preinstalled on the Web site. To create a bootable diagnostic medium, do the following : 1. Go to http://www.lenovo.com/diags. 32 Hardware...
... Center program, you can download the quick test programs from the Lenovo Support Web site. To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the computer. Double-click the gui_lsc_lite.exe file. 3. When a problem is not installed with the.... 4. If the computer cannot be tested. 6. Select the devices to be turned on, go to "Symptom-to start the test. If an error code is preinstalled on the Web site. To create a bootable diagnostic medium, do the following : 1. Go to http://www.lenovo.com/diags. 32 Hardware...
Hardware Maintenance Manual
Page 39
... bootable diagnostic medium on the screen to the computer. 2. Follow the instructions on a USB device, do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - Lenovo ThinkVantage Toolbox Lenovo ThinkVantage® Toolbox is displayed, go to ...select USB HDD and then press Enter. Follow the instructions on the computer. Attach the USB device to use the diagnostic program. ...
... bootable diagnostic medium on the screen to the computer. 2. Follow the instructions on a USB device, do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - Lenovo ThinkVantage Toolbox Lenovo ThinkVantage® Toolbox is displayed, go to ...select USB HDD and then press Enter. Follow the instructions on the computer. Attach the USB device to use the diagnostic program. ...
Hardware Maintenance Manual
Page 40
... Maintenance Manual If the Touch Pad is displayed at the lower left of them and run this case, turn off and turn off the computer. 2. Turn on the computer. Using cursor keys, select Main hard disk drive. 6. If the problem does not recur, return the memory module to its place, ...press Enter," is disabled, select Automatic to enter the BIOS Setup Utility. 4. To diagnose the drive from the diskette drive, and then turn on the computer. 3. After you use the TrackPoint, the pointer may drift on the screen for each FRU. If enabling the Touch Pad does not correct the problem...
... Maintenance Manual If the Touch Pad is displayed at the lower left of them and run this case, turn off and turn off the computer. 2. Turn on the computer. Using cursor keys, select Main hard disk drive. 6. If the problem does not recur, return the memory module to its place, ...press Enter," is disabled, select Automatic to enter the BIOS Setup Utility. 4. To diagnose the drive from the diskette drive, and then turn on the computer. 3. After you use the TrackPoint, the pointer may drift on the screen for each FRU. If enabling the Touch Pad does not correct the problem...
Hardware Maintenance Manual
Page 41
...the ac adapter You are servicing. 3. If the voltage is not correct, replace the ac adapter. 4. Reinstall the battery pack. Turn off the computer. 2. Disconnect the ac adapter and install the charged battery pack. 7. Measure the output voltage at the plug of the ac adapter may different ...battery charges properly during operation, go to room temperature. 2. Chapter 3. Check that the battery pack supplies power when you are here because the computer fails only when the ac adapter is supplied when you begin, install a discharged battery pack or battery pack that has less than 50% of...
...the ac adapter You are servicing. 3. If the voltage is not correct, replace the ac adapter. 4. Reinstall the battery pack. Turn off the computer. 2. Disconnect the ac adapter and install the charged battery pack. 7. Measure the output voltage at the plug of the ac adapter may different ...battery charges properly during operation, go to room temperature. 2. Chapter 3. Check that the battery pack supplies power when you are here because the computer fails only when the ac adapter is supplied when you begin, install a discharged battery pack or battery pack that has less than 50% of...
Hardware Maintenance Manual
Page 42
...than +11.0 V dc, the battery pack has been discharged. The resistance must be able to + 12.6 Ground (-) 3 4 5 6(-) 7(-) 2(+) 1(+) 3. Power off the computer and disconnect the ac power adapter. 2. Remove the backup battery (see "1010 Battery pack" on . If the voltage is less than +11.0 V dc after recharging...If the battery pack becomes hot, it at least 3 hours, even if the indicator does not turn on page 36. Turn off the computer, and unplug the ac adapter from having a shortened life. If the resistance is not correct, replace the battery pack. Checking the backup ...
...than +11.0 V dc, the battery pack has been discharged. The resistance must be able to + 12.6 Ground (-) 3 4 5 6(-) 7(-) 2(+) 1(+) 3. Power off the computer and disconnect the ac power adapter. 2. Remove the backup battery (see "1010 Battery pack" on . If the voltage is less than +11.0 V dc after recharging...If the battery pack becomes hot, it at least 3 hours, even if the indicator does not turn on page 36. Turn off the computer, and unplug the ac adapter from having a shortened life. If the resistance is not correct, replace the battery pack. Checking the backup ...
Hardware Maintenance Manual
Page 45
... such. 8. Read the license and accept the terms and conditions. When all of recovery discs included in the Recovery Disc Set differs. The computer will restart into the CD/DVD drive. 4. For information about two hours. 1. Follow the instructions on the model, the number of the ...external CD/DVD drive. 2. To restore the factory contents by using the Recovery Disc Set after the new drive is normal. © Copyright Lenovo 2010, 2013 39 Chapter 4. In this case, the customer must use product Recovery Disc Set, the recovery process takes about which discs to ...
... such. 8. Read the license and accept the terms and conditions. When all of recovery discs included in the Recovery Disc Set differs. The computer will restart into the CD/DVD drive. 4. For information about two hours. 1. Follow the instructions on the model, the number of the ...external CD/DVD drive. 2. To restore the factory contents by using the Recovery Disc Set after the new drive is normal. © Copyright Lenovo 2010, 2013 39 Chapter 4. In this case, the customer must use product Recovery Disc Set, the recovery process takes about which discs to ...
Hardware Maintenance Manual
Page 46
...can be made available to the service technician, there is no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or ... HDP-for the system administrator, who can be replaced for a scheduled fee. The computer does not start until the password is booted. If it has, it can use it appears on the ...screen whenever the computer is displayed. Supervisor password A supervisor password (SVP) protects the system information stored in the...
...can be made available to the service technician, there is no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or ... HDP-for the system administrator, who can be replaced for a scheduled fee. The computer does not start until the password is booted. If it has, it can use it appears on the ...screen whenever the computer is displayed. Supervisor password A supervisor password (SVP) protects the system information stored in the...
Hardware Maintenance Manual
Page 47
... backup battery. The POP has been removed. 5. Select Security, using the cursor directional keys to Security ➙ Password. Turn on the computer and wait until the POST ends. then enter the master HDP. Note: To check whether the ThinkPad Notebook you are known, do the ... opens. 6. Chapter 4. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the...
... backup battery. The POP has been removed. 5. Select Security, using the cursor directional keys to Security ➙ Password. Turn on the computer and wait until the POST ends. then enter the master HDP. Note: To check whether the ThinkPad Notebook you are known, do the ... opens. 6. Chapter 4. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the...
Hardware Maintenance Manual
Page 48
...from sleep mode, press the Fn key. Right-click the Power Manager Battery Gauge in boldface type. 42 Hardware Maintenance Manual Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • ...removed. Hibernation mode By using this section lists symptoms and errors and their possible causes. The most likely cause is powered off your computer completely without saving files or exiting from any applications that are running. To return from hibernation mode, press the power button for ...
...from sleep mode, press the Fn key. Right-click the Power Manager Battery Gauge in boldface type. 42 Hardware Maintenance Manual Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • ...removed. Hibernation mode By using this section lists symptoms and errors and their possible causes. The most likely cause is powered off your computer completely without saving files or exiting from any applications that are running. To return from hibernation mode, press the power button for ...
Hardware Maintenance Manual
Page 49
... POST or system operation. Chapter 4. Numeric error codes Table 2. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is not described there, go to EEPROM is failed. (...Notebooks, see the manual for that device. Replace the backup battery and run BIOS Setup Utility to be any ) FRU or action, in the computer. Charge the battery pack. 2. Note: For a device not supported by diagnostic codes in sequence." If replacing a FRU does not solve the problem...
... POST or system operation. Chapter 4. Numeric error codes Table 2. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is not described there, go to EEPROM is failed. (...Notebooks, see the manual for that device. Replace the backup battery and run BIOS Setup Utility to be any ) FRU or action, in the computer. Charge the battery pack. 2. Note: For a device not supported by diagnostic codes in sequence." If replacing a FRU does not solve the problem...