Owners Manual
Page 19
Problem Is the product power cord connected? The "Unknown Product" message appears when the product is supported by referring to the Specifications in this manual. •• The signal cable between the cable coming out of the panel and signage box. ••...Does the "No Signal" message appear? Problem Did you install the driver? Action •• Check if the power cord is correctly plugged into the power outlet. •• Make sure the FFC cable is properly connected between PC and product is displayed. 19 TROUBLESHOOTING ENGLISH No image is not...
Problem Is the product power cord connected? The "Unknown Product" message appears when the product is supported by referring to the Specifications in this manual. •• The signal cable between the cable coming out of the panel and signage box. ••...Does the "No Signal" message appear? Problem Did you install the driver? Action •• Check if the power cord is correctly plugged into the power outlet. •• Make sure the FFC cable is properly connected between PC and product is displayed. 19 TROUBLESHOOTING ENGLISH No image is not...
Owners Manual
Page 21
...-RS). The operation does not work properly. Turn the power on the screens while running the [Clear Panel Noise] feature. Action •• Set the number of use . JB: Removes image sticking through TFT degradation compensation. It is turned on your operating system.) •• Check the connection status of use . Power interrupted. •• Are the fans functioning...
...-RS). The operation does not work properly. Turn the power on the screens while running the [Clear Panel Noise] feature. Action •• Set the number of use . JB: Removes image sticking through TFT degradation compensation. It is turned on your operating system.) •• Check the connection status of use . Power interrupted. •• Are the fans functioning...
Owners Manual
Page 31
...; [Frame Control]: Adjust the sets that run [Scan Inversion] and frame deviation. -- NOTE •• To use your signage to install and activate the Developer mode and BEANVISER app. ENGLISH 5 Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. •• [Tile Mode]: Turn [Tile Mode] on or off. •• [Tile Mode Setting]: Display a single integrated screen on /off...
...; [Frame Control]: Adjust the sets that run [Scan Inversion] and frame deviation. -- NOTE •• To use your signage to install and activate the Developer mode and BEANVISER app. ENGLISH 5 Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. •• [Tile Mode]: Turn [Tile Mode] on or off. •• [Tile Mode Setting]: Display a single integrated screen on /off...
Owners Manual
Page 33
...error. (Excludes input switching initiated by the user (RC, RS232C, SuperSign)) •• Only SMTP ports 25, 465, and 587 are supported. •• The occurrence of network...set reaches a dangerous temperature, its current temperature is recorded, and an email containing such information is a signal. Screen Fault Detection: An email is sent if an abnormal value is picked up by the RGB sensor while Screen Fault Detection is turned on in the network's connection...50. However, this does not apply when terminated using the remote control. -- 7. Temp. ENGLISH 7 NOTE •...
...error. (Excludes input switching initiated by the user (RC, RS232C, SuperSign)) •• Only SMTP ports 25, 465, and 587 are supported. •• The occurrence of network...set reaches a dangerous temperature, its current temperature is recorded, and an email containing such information is a signal. Screen Fault Detection: An email is sent if an abnormal value is picked up by the RGB sensor while Screen Fault Detection is turned on in the network's connection...50. However, this does not apply when terminated using the remote control. -- 7. Temp. ENGLISH 7 NOTE •...
Owners Manual
Page 34
...This feature does not apply when [Screen Rotation] is enabled, and using this feature disables [Preview]. •• [Time & Date] is not set after saving the specified URL. •• [RESET]: Reset to the same network. 8 ENGLISH [Play via URL] [Ez Setting] [Play via URL] Play content...8226;• [URL Loader]: Turns [Play via URL] on or off. •• [Set URL]: Enter the URL address to display automatically. •• [Preview]: Preview your desired website by RS-232C. •• [Network Sync]: Sync up multiple signages connected by accessing the specified URL....
...This feature does not apply when [Screen Rotation] is enabled, and using this feature disables [Preview]. •• [Time & Date] is not set after saving the specified URL. •• [RESET]: Reset to the same network. 8 ENGLISH [Play via URL] [Ez Setting] [Play via URL] Play content...8226;• [URL Loader]: Turns [Play via URL] on or off. •• [Set URL]: Enter the URL address to display automatically. •• [Preview]: Preview your desired website by RS-232C. •• [Network Sync]: Sync up multiple signages connected by accessing the specified URL....
Owners Manual
Page 36
... them, press the RESET button to reset the inputs for other split screens cannot be played on split screens. Main Sub HEVC HEVC H.264 HEVC MPEG-2 HEVC VP9 VP9 If you want to close the screen layout menu. [Changing Screen Input] Press the button...Closing Screen Layout Menu] From the screen layout menu, press the up arrow key on your remote control and select your desired screen layout. When using PIP mode, the following combinations cannot be used. 10 ENGLISH [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you enter multi-screen mode without having set to...
... them, press the RESET button to reset the inputs for other split screens cannot be played on split screens. Main Sub HEVC HEVC H.264 HEVC MPEG-2 HEVC VP9 VP9 If you want to close the screen layout menu. [Changing Screen Input] Press the button...Closing Screen Layout Menu] From the screen layout menu, press the up arrow key on your remote control and select your desired screen layout. When using PIP mode, the following combinations cannot be used. 10 ENGLISH [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you enter multi-screen mode without having set to...
Owners Manual
Page 37
... start and end times for display. •• [Reset ID]: Reset the Set ID of the keyboard displayed on the device. •• [Set Automatically]: Set [Time] and [Date]. •• [Daylight Saving Time]: Set the start /end times function only when you set them more than one day ... [Language] [General] [Language] You can control each product separately by using the Set ID you assigned to each product. •• [Auto Set ID]: Automatically assigns a unique Set ID number to each product when several products are connected via RS- 232C. Assign numbers ranging from each...
... start and end times for display. •• [Reset ID]: Reset the Set ID of the keyboard displayed on the device. •• [Set Automatically]: Set [Time] and [Date]. •• [Daylight Saving Time]: Set the start /end times function only when you set them more than one day ... [Language] [General] [Language] You can control each product separately by using the Set ID you assigned to each product. •• [Auto Set ID]: Automatically assigns a unique Set ID number to each product when several products are connected via RS- 232C. Assign numbers ranging from each...
Owners Manual
Page 39
... On LAN] •• Set whether to use [Wake On LAN]. •• You can choose from the remote control's Power button or the monitor's Off button. •• [Screen Off & Backlight On]: Partially turns on the backlight to keep the display at a proper temperature when in other input modes. •• [Screen Off]: Switches to [Screen Off] status when entering DPM...
... On LAN] •• Set whether to use [Wake On LAN]. •• You can choose from the remote control's Power button or the monitor's Off button. •• [Screen Off & Backlight On]: Partially turns on the backlight to keep the display at a proper temperature when in other input modes. •• [Screen Off]: Switches to [Screen Off] status when entering DPM...
Owners Manual
Page 41
...: Shows the number of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are supported. [UPnP] Open and block UDP port 1900, which is used at the same time. •• On models that is connected to the product. •• SoftAp Access Information -- ENGLISH 15 [LAN...
...: Shows the number of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are supported. [UPnP] Open and block UDP port 1900, which is used at the same time. •• On models that is connected to the product. •• SoftAp Access Information -- ENGLISH 15 [LAN...
Owners Manual
Page 42
...;• LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with this display. •• Many network connection problems during set by the Internet service provider (ISP) supplying your Internet connection. •• Any fees charged by an ISP including, without limitation, connection charges are various connection methods, please follow the specifications of...
...;• LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with this display. •• Many network connection problems during set by the Internet service provider (ISP) supplying your Internet connection. •• Any fees charged by an ISP including, without limitation, connection charges are various connection methods, please follow the specifications of...
Owners Manual
Page 55
If a compatibility issue occurs with a graphics card when the Deep Color option is turned on the remote control except the power button. NOTE •• To revert to the default settings, either go to [Admin] [Reset to Initial Settings] or [Admin] [Factory Reset]. •• [Screen Off]: Turn off the screen, meaning the TV only produces sound. Add schedule by selecting it from...
If a compatibility issue occurs with a graphics card when the Deep Color option is turned on the remote control except the power button. NOTE •• To revert to the default settings, either go to [Admin] [Reset to Initial Settings] or [Admin] [Factory Reset]. •• [Screen Off]: Turn off the screen, meaning the TV only produces sound. Add schedule by selecting it from...
Owners Manual
Page 56
...displayed on the screen can change the picture mode again manually. As this has a higher priority than the picture mode set by the user, the existing picture mode may be unstable for a few seconds in RGB mode. •• [Set Automatically]: Automatically adjust the screen position, time, and phase. Even if the monitor's picture mode has been changed when the HDMI..., after the auto configuration. •• [Reset]: Resets the options to default. •• [Intelligent Auto]: Decides to run Auto Configuration on HDMI Contents information when an HDMI signal is entered.
...displayed on the screen can change the picture mode again manually. As this has a higher priority than the picture mode set by the user, the existing picture mode may be unstable for a few seconds in RGB mode. •• [Set Automatically]: Automatically adjust the screen position, time, and phase. Even if the monitor's picture mode has been changed when the HDMI..., after the auto configuration. •• [Reset]: Resets the options to default. •• [Intelligent Auto]: Decides to run Auto Configuration on HDMI Contents information when an HDMI signal is entered.
Owners Manual
Page 60
... 34 Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] This feature enables you to restrict changes made to dashboard lock settings on the Home screen. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be...remote control. •• If you set this feature to [On (Power Key Only)], you can only use the power key. •• If you set this feature to [On (Block All)], you cannot use the local keys. (However, Power On feature is available.) [Wi-Fi Lock] This feature enables you to turn the Wi-Fi feature on or off. [Screen...
... 34 Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] This feature enables you to restrict changes made to dashboard lock settings on the Home screen. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be...remote control. •• If you set this feature to [On (Power Key Only)], you can only use the power key. •• If you set this feature to [On (Block All)], you cannot use the local keys. (However, Power On feature is available.) [Wi-Fi Lock] This feature enables you to turn the Wi-Fi feature on or off. [Screen...
Owners Manual
Page 61
..., and power) and other items to their initial settings. [Factory Reset] This feature resets the items applicable for Reset to Initial Settings, Date, Time, Language, Network IP, and the Input Label Internal Storage files. However, Calibration mode's RGB gain is an exception. ENGLISH 35 [Change PIN Code] This feature enables you to set the password you use to enter the Installation menu. 1 Enter...
..., and power) and other items to their initial settings. [Factory Reset] This feature resets the items applicable for Reset to Initial Settings, Date, Time, Language, Network IP, and the Input Label Internal Storage files. However, Calibration mode's RGB gain is an exception. ENGLISH 35 [Change PIN Code] This feature enables you to set the password you use to enter the Installation menu. 1 Enter...
Owners Manual
Page 67
... may be recognized. •• Please connect power to a USB storage device (over 0.5 A) which was artificially maneuvered on each device. •• Please do not connect the USB storage device which requires an external power supply. Progressive Type: 1920(W) x 1440...Supported Photo File Formats File type .jpeg, .jpg, .jpe Format JPEG .png PNG .bmp BMP Resolution •• Min: 64 x 64 •• Max -- Remember to only use their own drivers may not be damaged. •• Please do not turn off the display or unplug the USB device when the connected USB...
... may be recognized. •• Please connect power to a USB storage device (over 0.5 A) which was artificially maneuvered on each device. •• Please do not connect the USB storage device which requires an external power supply. Progressive Type: 1920(W) x 1440...Supported Photo File Formats File type .jpeg, .jpg, .jpe Format JPEG .png PNG .bmp BMP Resolution •• Min: 64 x 64 •• Max -- Remember to only use their own drivers may not be damaged. •• Please do not turn off the display or unplug the USB device when the connected USB...
Owners Manual
Page 68
... folders or files can use a USB multi-card reader, you can be loaded when the display is turned on again to make it work properly, remove it and connect it again. •• The speed at which a USB storage device is detected differs from device to a USB multi-card reader, its...work, turn the hard disk off and on . •• The recommended capacity is connected in Standby Mode, a specific hard disk will automatically be recognized under one folder. ENGLISH 42 •• If your USB storage device has multiple partitions, or if you use up to four partitions or USB memory ...
... folders or files can use a USB multi-card reader, you can be loaded when the display is turned on again to make it work properly, remove it and connect it again. •• The speed at which a USB storage device is detected differs from device to a USB multi-card reader, its...work, turn the hard disk off and on . •• The recommended capacity is connected in Standby Mode, a specific hard disk will automatically be recognized under one folder. ENGLISH 42 •• If your USB storage device has multiple partitions, or if you use up to four partitions or USB memory ...
Owners Manual
Page 74
... the installed monitors as shown below: 2 Press the red [Picture ID] [On] button on the remote control. 3 Make sure that is different from the [Picture ID] cannot be controlled by IR signals. ENGLISH 48 Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using...
... the installed monitors as shown below: 2 Press the red [Picture ID] [On] button on the remote control. 3 Make sure that is different from the [Picture ID] cannot be controlled by IR signals. ENGLISH 48 Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using...
Owners Manual
Page 77
... control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button 51 ENGLISH IR CODE •• All models do not support the HDMI/USB...
... control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button 51 ENGLISH IR CODE •• All models do not support the HDMI/USB...
Owners Manual
Page 88
...) Data 00-64: [Volume] 0-100 Acknowledgment (f)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. 13. [Sound Mode] (Command: d y) Selects a sound mode. When Setting Auto Time Data1 00: Auto 01: Manual * To view the set value of the Auto time, enter "fa [Set ID] 00 ff". Transmission (k)(t)( )([Set ID])( )(Data)(Cr) Data 00-64: Left...
...) Data 00-64: [Volume] 0-100 Acknowledgment (f)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. 13. [Sound Mode] (Command: d y) Selects a sound mode. When Setting Auto Time Data1 00: Auto 01: Manual * To view the set value of the Auto time, enter "fa [Set ID] 00 ff". Transmission (k)(t)( )([Set ID])( )(Data)(Cr) Data 00-64: Left...
Owners Manual
Page 92
... supported on some models. * Video wall models require to 100 Acknowledgment (g)( )([Set ID])()(OK/NG)(Data)(x) 34. [Screen Off] (Command: k d) Turns off/off * The maximum value may not be supported on some models. 37. [Tile ID] (Command: d i) Sets the tile ID value of the product. Acknowledgment (d)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may differ depending on some models. 35. [Tile Mode] (Command: d d) Sets...
... supported on some models. * Video wall models require to 100 Acknowledgment (g)( )([Set ID])()(OK/NG)(Data)(x) 34. [Screen Off] (Command: k d) Turns off/off * The maximum value may not be supported on some models. 37. [Tile ID] (Command: d i) Sets the tile ID value of the product. Acknowledgment (d)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may differ depending on some models. 35. [Tile Mode] (Command: d d) Sets...