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...9 Job queue management ...65 The job queue in the front panel ...65 The job queue in the Embedded Web Server or HP Utility 68 10 Color management ...72 Introduction ...73 How colors are represented ...73 A summary of the color management process 73 Color... Check usage statistics for a job ...93 Request accounting data by email ...94 13 Handling ink cartridges and printheads ...96 About the ink cartridges ...97 Check the ink cartridges status ...97 Remove an ink cartridge ...97 Insert an ink cartridge ...98 About the printheads ...99 Check the printhead status ...100 Remove a printhead ...100 ...
...9 Job queue management ...65 The job queue in the front panel ...65 The job queue in the Embedded Web Server or HP Utility 68 10 Color management ...72 Introduction ...73 How colors are represented ...73 A summary of the color management process 73 Color... Check usage statistics for a job ...93 Request accounting data by email ...94 13 Handling ink cartridges and printheads ...96 About the ink cartridges ...97 Check the ink cartridges status ...97 Remove an ink cartridge ...97 Insert an ink cartridge ...98 About the printheads ...99 Check the printhead status ...100 Remove a printhead ...100 ...
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... are inaccurate ...140 The Image Diagnostics Print ...141 If you still have a problem ...143 18 Troubleshooting ink cartridge and printhead issues 144 Cannot insert an ink cartridge ...145 Ink cartridge status messages ...145 Cannot insert a printhead ...145 The front-panel display recommends reseating or replacing a printhead...The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 153 Cannot access the HP Utility ...153 Cannot access the Embedded Web Server ...154 Cannot connect to the Internet ...154 Web Services issues ...155 ...
... are inaccurate ...140 The Image Diagnostics Print ...141 If you still have a problem ...143 18 Troubleshooting ink cartridge and printhead issues 144 Cannot insert an ink cartridge ...145 Ink cartridge status messages ...145 Cannot insert a printhead ...145 The front-panel display recommends reseating or replacing a printhead...The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 153 Cannot access the HP Utility ...153 Cannot access the Embedded Web Server ...154 Cannot connect to the Internet ...154 Web Services issues ...155 ...
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...Cautions The following topics. ● Troubleshooting paper issues on page 117 ● Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 ...Accessories, support and specifications The chapters Accessories on page 111, HP Customer Care on page 160, and Printer specifications on page 168 contains definitions of printing and HP terms used in minor personal injury or damage to find topics quickly. CAUTION: ...
...Cautions The following topics. ● Troubleshooting paper issues on page 117 ● Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 ...Accessories, support and specifications The chapters Accessories on page 111, HP Customer Care on page 160, and Printer specifications on page 168 contains definitions of printing and HP terms used in minor personal injury or damage to find topics quickly. CAUTION: ...
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Front view 1. The printer's main components The following front and rear views of the printer illustrate the main components. Front panel 6. Output tray 9. Window 5. Printhead 8. Blue lever 4. Paper alignment lines 10. Printhead carriage 7. Ink cartridge 2. Basket ENWW The printer's main components 5 Ink cartridge slots 3.
Front view 1. The printer's main components The following front and rear views of the printer illustrate the main components. Front panel 6. Output tray 9. Window 5. Printhead 8. Blue lever 4. Paper alignment lines 10. Printhead carriage 7. Ink cartridge 2. Basket ENWW The printer's main components 5 Ink cartridge slots 3.
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...warning icon appears if there are jobs on page 65 ◦ View job accounting information, see a list of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page... usage information on page 92 ENWW Printer software 9 To change printer settings, or initiate actions such as loading paper or replacing ink supplies. Home screen dynamic icons The following software is some external interaction with it has no effect. The printer wakes from sleep...
...warning icon appears if there are jobs on page 65 ◦ View job accounting information, see a list of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page... usage information on page 92 ENWW Printer software 9 To change printer settings, or initiate actions such as loading paper or replacing ink supplies. Home screen dynamic icons The following software is some external interaction with it has no effect. The printer wakes from sleep...
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... location to monitor their status. ● Drying time should be put on hold (see Paper mismatch action on page 23). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can check the paper type and the remaining length in the Embedded Web Server...
... location to monitor their status. ● Drying time should be put on hold (see Paper mismatch action on page 23). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can check the paper type and the remaining length in the Embedded Web Server...
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13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead 96 Chapter 13 Handling ink cartridges and printheads ENWW
13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead 96 Chapter 13 Handling ink cartridges and printheads ENWW
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... for unattended printing (you can use up the remaining ink in the first cartridge at a more information on your ink cartridges, press on page 111. CAUTION: Do not try to prevent the printer from the HP Utility. Check the ink cartridges status To view the ink levels of the ink cartridge status messages, see some banding on which distribute the...
... for unattended printing (you can use up the remaining ink in the first cartridge at a more information on your ink cartridges, press on page 111. CAUTION: Do not try to prevent the printer from the HP Utility. Check the ink cartridges status To view the ink levels of the ink cartridge status messages, see some banding on which distribute the...
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... end of the printer. 3. NOTE: Avoid storing partially used ink cartridges. 5. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake it vigorously. 2. Open the ink cartridge cover on the connection. The front-panel display identifies the missing ink cartridge. Unwrap the new ink cartridge, find the label identifying the ink color. Check that is inserted into the printer, as...
... end of the printer. 3. NOTE: Avoid storing partially used ink cartridges. 5. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake it vigorously. 2. Open the ink cartridge cover on the connection. The front-panel display identifies the missing ink cartridge. Unwrap the new ink cartridge, find the label identifying the ink color. Check that is inserted into the printer, as...
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...(see the Glossary on page 145. 5. 3. Push the cartridge into the slot until it snaps into its slot. 4. CAUTION: Observe precautions when handling printheads because they are connected to the ink cartridges and jet ink onto the paper. Avoid touching pins, leads and circuitry. ...The front-panel display confirms that the cartridge has been inserted. You should hear a beep and see Cannot insert ...
...(see the Glossary on page 145. 5. 3. Push the cartridge into the slot until it snaps into its slot. 4. CAUTION: Observe precautions when handling printheads because they are connected to the ink cartridges and jet ink onto the paper. Avoid touching pins, leads and circuitry. ...The front-panel display confirms that the cartridge has been inserted. You should hear a beep and see Cannot insert ...
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If the warranty status is left in the right-hand end. 100 Chapter 13 Handling ink cartridges and printheads ENWW Alternatively, press , then , then Ink > Replace printheads. 2. The front panel displays: ● Colors ● Product name ● Product number ● Serial number ● Status, see Printhead ... tries to move back to its normal position in the removal position for details of this indicates that non-HP ink is pressed down) to get most of the warranty implications. Check the printhead status The printer automatically checks and services the ...
If the warranty status is left in the right-hand end. 100 Chapter 13 Handling ink cartridges and printheads ENWW Alternatively, press , then , then Ink > Replace printheads. 2. The front panel displays: ● Colors ● Product name ● Product number ● Serial number ● Status, see Printhead ... tries to move back to its normal position in the removal position for details of this indicates that non-HP ink is pressed down) to get most of the warranty implications. Check the printhead status The printer automatically checks and services the ...
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This gives you access to disengage the printhead. 102 Chapter 13 Handling ink cartridges and printheads ENWW 7. Using the blue handle, use steady force to the printheads. 8. To remove a printhead, lift up the blue handle. 9.
This gives you access to disengage the printhead. 102 Chapter 13 Handling ink cartridges and printheads ENWW 7. Using the blue handle, use steady force to the printheads. 8. To remove a printhead, lift up the blue handle. 9.
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The front-panel display identifies the missing printhead. Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1. Insert a printhead NOTE: You cannot insert a new printhead successfully if either of the carriage slot into...
The front-panel display identifies the missing printhead. Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1. Insert a printhead NOTE: You cannot insert a new printhead successfully if either of the carriage slot into...
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... rotate it down firmly but smoothly. CAUTION: When installing the new printhead there may be installed, and close the carriage lid. 104 Chapter 13 Handling ink cartridges and printheads ENWW Insert all other printheads that the printhead has been inserted. Push down . 3. Insert the new printhead into its correct slot in the...
... rotate it down firmly but smoothly. CAUTION: When installing the new printhead there may be installed, and close the carriage lid. 104 Chapter 13 Handling ink cartridges and printheads ENWW Insert all other printheads that the printhead has been inserted. Push down . 3. Insert the new printhead into its correct slot in the...
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14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 106 Chapter 14 Maintaining the printer ENWW
14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 106 Chapter 14 Maintaining the printer ENWW
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...; If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you see information about paper, ink levels, ink cartridges, and printheads. However, ...or a soft cloth and a mild household cleaner such as part of all current alerts. See also Handling ink cartridges and printheads on the printer. Do not remove the ink cartridges or printheads. 2. Make sure that the printer is loaded. 3. Make sure that no specific maintenance is ...
...; If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you see information about paper, ink levels, ink cartridges, and printheads. However, ...or a soft cloth and a mild household cleaner such as part of all current alerts. See also Handling ink cartridges and printheads on the printer. Do not remove the ink cartridges or printheads. 2. Make sure that the printer is loaded. 3. Make sure that no specific maintenance is ...
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... 130 ml Ink Cartridge Twin Pack HP 70 Cyan 130 ml Ink Cartridge Twin Pack HP 70 Magenta 130 ml Ink Cartridge Twin Pack HP 70 Yellow 130 ml Ink Cartridge Twin Pack HP 772 300 ml Magenta Designjet Ink Cartridge HP 772 300 ml Yellow Designjet Ink Cartridge HP 772 300 ml Photo Black Designjet Ink Cartridge HP 772 300 ml Light Gray Designjet Ink Cartridge HP 772 300 ml Matte Black Designjet Ink Cartridge HP 772 300 ml Cyan Designjet Ink Cartridge Part...
... 130 ml Ink Cartridge Twin Pack HP 70 Cyan 130 ml Ink Cartridge Twin Pack HP 70 Magenta 130 ml Ink Cartridge Twin Pack HP 70 Yellow 130 ml Ink Cartridge Twin Pack HP 772 300 ml Magenta Designjet Ink Cartridge HP 772 300 ml Yellow Designjet Ink Cartridge HP 772 300 ml Photo Black Designjet Ink Cartridge HP 772 300 ml Light Gray Designjet Ink Cartridge HP 772 300 ml Matte Black Designjet Ink Cartridge HP 772 300 ml Cyan Designjet Ink Cartridge Part...
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... that you are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for your purposes (see Maintain the ink cartridges on page 167. ● Check that the paper type has been ..., then select Print quality troubleshooting. 130 Chapter 17 Troubleshooting print-quality issues ENWW At the same time, check that your ink cartridges and printheads have been thoroughly tested to give trouble-free performance and best-quality prints. See Environmental specifications on page 107.
... that you are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for your purposes (see Maintain the ink cartridges on page 167. ● Check that the paper type has been ..., then select Print quality troubleshooting. 130 Chapter 17 Troubleshooting print-quality issues ENWW At the same time, check that your ink cartridges and printheads have been thoroughly tested to give trouble-free performance and best-quality prints. See Environmental specifications on page 107.
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... a higher print-quality option. The printer normally notifies you when this chapter, here are some further things that you are using the correct HP driver, if feasible. See Printing on page 108. ● Check that you can be incorrect. You could also try cleaning the printhead ...settings in this is a non-HP driver, consult the driver vendor about the problem. See Update the firmware on page 50. ● Check the driver you have a problem 143 If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 96), ...
... a higher print-quality option. The printer normally notifies you when this chapter, here are some further things that you are using the correct HP driver, if feasible. See Printing on page 108. ● Check that you can be incorrect. You could also try cleaning the printhead ...settings in this is a non-HP driver, consult the driver vendor about the problem. See Update the firmware on page 50. ● Check the driver you have a problem 143 If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 96), ...
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18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages 144 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages 144 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW