User Guide
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...64 9 Job queue management ...65 The job queue in the front panel ...65 The job queue in the Embedded Web Server or HP Utility 68 10 Color management ...72 Introduction ...73 How colors are represented ...73 A summary of the color management process 73 Color calibration... statistics for a job ...93 Request accounting data by email ...94 13 Handling ink cartridges and printheads ...96 About the ink cartridges ...97 Check the ink cartridges status ...97 Remove an ink cartridge ...97 Insert an ink cartridge ...98 About the printheads ...99 Check the printhead status ...100 Remove a printhead ......
...64 9 Job queue management ...65 The job queue in the front panel ...65 The job queue in the Embedded Web Server or HP Utility 68 10 Color management ...72 Introduction ...73 How colors are represented ...73 A summary of the color management process 73 Color calibration... statistics for a job ...93 Request accounting data by email ...94 13 Handling ink cartridges and printheads ...96 About the ink cartridges ...97 Check the ink cartridges status ...97 Remove an ink cartridge ...97 Insert an ink cartridge ...98 About the printheads ...99 Check the printhead status ...100 Remove a printhead ......
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...inaccurate ...140 The Image Diagnostics Print ...141 If you still have a problem ...143 18 Troubleshooting ink cartridge and printhead issues 144 Cannot insert an ink cartridge ...145 Ink cartridge status messages ...145 Cannot insert a printhead ...145 The front-panel display recommends reseating or replacing a ... The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 153 Cannot access the HP Utility ...153 Cannot access the Embedded Web Server ...154 Cannot connect to the Internet ...154 Web Services issues ...155 Automatic ...
...inaccurate ...140 The Image Diagnostics Print ...141 If you still have a problem ...143 18 Troubleshooting ink cartridge and printhead issues 144 Cannot insert an ink cartridge ...145 Ink cartridge status messages ...145 Cannot insert a printhead ...145 The front-panel display recommends reseating or replacing a ... The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 153 Cannot access the HP Utility ...153 Cannot access the Embedded Web Server ...154 Cannot connect to the Internet ...154 Web Services issues ...155 Automatic ...
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...The following topics. ● Troubleshooting paper issues on page 117 ● Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 ...Accessories, support and specifications The chapters Accessories on page 111, HP Customer Care on page 160, and Printer specifications on page 168 contains definitions of printing and HP terms used in serious personal injury or death. WARNING! ENWW Using this manual ...
...The following topics. ● Troubleshooting paper issues on page 117 ● Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 ...Accessories, support and specifications The chapters Accessories on page 111, HP Customer Care on page 160, and Printer specifications on page 168 contains definitions of printing and HP terms used in serious personal injury or death. WARNING! ENWW Using this manual ...
User Guide
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Printhead carriage 7. The printer's main components The following front and rear views of the printer illustrate the main components. Paper alignment lines 10. Window 5. Ink cartridge slots 3. Basket ENWW The printer's main components 5 Blue lever 4. Output tray 9. Front view 1. Ink cartridge 2. Printhead 8. Front panel 6.
Printhead carriage 7. The printer's main components The following front and rear views of the printer illustrate the main components. Paper alignment lines 10. Window 5. Ink cartridge slots 3. Basket ENWW The printer's main components 5 Blue lever 4. Output tray 9. Front view 1. Ink cartridge 2. Printhead 8. Front panel 6.
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... Printing PRO gives you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page 108 ...; PostScript drivers for some specific file types without using an application or a printer driver ● The Embedded Web Server and (alternatively) the HP Utility allow you an easy way to print some time, it goes into sleep mode and switches off the front-panel display. If the printer...
... Printing PRO gives you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page 108 ...; PostScript drivers for some specific file types without using an application or a printer driver ● The Embedded Web Server and (alternatively) the HP Utility allow you an easy way to print some time, it goes into sleep mode and switches off the front-panel display. If the printer...
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... brand-new long rolls of prints you can check the paper type and the remaining length in the Embedded Web Server or in your ink cartridges. ● When you have submitted your print jobs, you are making. Here are some recommendations to help you deal with less paper. NOTE: Information on...
... brand-new long rolls of prints you can check the paper type and the remaining length in the Embedded Web Server or in your ink cartridges. ● When you have submitted your print jobs, you are making. Here are some recommendations to help you deal with less paper. NOTE: Information on...
User Guide
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13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead 96 Chapter 13 Handling ink cartridges and printheads ENWW
13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead 96 Chapter 13 Handling ink cartridges and printheads ENWW
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... Mac OS X, select Printer Status in replacing the cartridge, you must replace it will resume printing when the empty cartridge has been replaced. HP Utility procedures ● In the HP Utility for Windows, go to remove an ink cartridge while printing. CAUTION: Remove an ink cartridge only if you cancel it manually, it to continue printing...
... Mac OS X, select Printer Status in replacing the cartridge, you must replace it will resume printing when the empty cartridge has been replaced. HP Utility procedures ● In the HP Utility for Windows, go to remove an ink cartridge while printing. CAUTION: Remove an ink cartridge only if you cancel it manually, it to continue printing...
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...illustrations, M for magenta) marking the empty slot, matches the letter or letters on the connection. Grip the cartridge you wish to remove. 4. Unwrap the new ink cartridge, find the label identifying the ink color. Check that is inserted into the printer, as there may be ...ink on the cartridge label. 98 Chapter 13 Handling ink cartridges and printheads ENWW Insert an ink cartridge 1. The front-panel display identifies the missing ink cartridge. Pull the cartridge straight up. 2. NOTE: Avoid storing partially used ink...
...illustrations, M for magenta) marking the empty slot, matches the letter or letters on the connection. Grip the cartridge you wish to remove. 4. Unwrap the new ink cartridge, find the label identifying the ink color. Check that is inserted into the printer, as there may be ...ink on the cartridge label. 98 Chapter 13 Handling ink cartridges and printheads ENWW Insert an ink cartridge 1. The front-panel display identifies the missing ink cartridge. Pull the cartridge straight up. 2. NOTE: Avoid storing partially used ink...
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...circuitry. You should hear a beep and see confirmation that all cartridges have difficulty, see the Glossary on page 145. 5. About the printheads The printheads are ESD-sensitive devices (see Cannot insert an ink cartridge on page 168). CAUTION: Observe precautions when handling printheads because ...they are connected to the ink cartridges and jet ink onto the paper. Insert the ink cartridge into position. ENWW About the printheads 99 If ...
...circuitry. You should hear a beep and see confirmation that all cartridges have difficulty, see the Glossary on page 145. 5. About the printheads The printheads are ESD-sensitive devices (see Cannot insert an ink cartridge on page 168). CAUTION: Observe precautions when handling printheads because ...they are connected to the ink cartridges and jet ink onto the paper. Insert the ink cartridge into position. ENWW About the printheads 99 If ...
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... also get more than three minutes without inserting or removing any printheads, it tries to move back to prevent the printer from the HP Utility. Follow the steps below to get most of the warranty implications. Remove a printhead CAUTION: Make sure the printer wheels are locked... (the brake lever is left in the right-hand end. 100 Chapter 13 Handling ink cartridges and printheads ENWW Alternatively, press , then , then Ink > Replace printheads. 2. CAUTION: If the carriage is pressed down) to its normal position...
... also get more than three minutes without inserting or removing any printheads, it tries to move back to prevent the printer from the HP Utility. Follow the steps below to get most of the warranty implications. Remove a printhead CAUTION: Make sure the printer wheels are locked... (the brake lever is left in the right-hand end. 100 Chapter 13 Handling ink cartridges and printheads ENWW Alternatively, press , then , then Ink > Replace printheads. 2. CAUTION: If the carriage is pressed down) to its normal position...
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7. Using the blue handle, use steady force to the printheads. 8. This gives you access to disengage the printhead. 102 Chapter 13 Handling ink cartridges and printheads ENWW To remove a printhead, lift up the blue handle. 9.
7. Using the blue handle, use steady force to the printheads. 8. This gives you access to disengage the printhead. 102 Chapter 13 Handling ink cartridges and printheads ENWW To remove a printhead, lift up the blue handle. 9.
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... pulling them down. 2. CAUTION: Do not pull abruptly because this case, you from the carriage. The printhead is to prevent you should replace the ink cartridge before inserting the new printhead. 1. 10. Check that the colored label on the printhead matches the colored label of the connected ink...
... pulling them down. 2. CAUTION: Do not pull abruptly because this case, you from the carriage. The printhead is to prevent you should replace the ink cartridge before inserting the new printhead. 1. 10. Check that the colored label on the printhead matches the colored label of the connected ink...
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... insert a printhead on page 145. 5. CAUTION: When installing the new printhead there may be installed, and close the carriage lid. 104 Chapter 13 Handling ink cartridges and printheads ENWW 3. Insert the new printhead into its correct slot in the carriage. If you insert it as indicated by the arrow shown below...
... insert a printhead on page 145. 5. CAUTION: When installing the new printhead there may be installed, and close the carriage lid. 104 Chapter 13 Handling ink cartridges and printheads ENWW 3. Insert the new printhead into its correct slot in the carriage. If you insert it as indicated by the arrow shown below...
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14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 106 Chapter 14 Maintaining the printer ENWW
14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 106 Chapter 14 Maintaining the printer ENWW
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...a soft cloth and a mild household cleaner such as part of the printer. 3. However, in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the home screen shows the top-priority alert. To prepare ... expiration date. The printer's front panel notifies you turn off and unplugged before you see information about paper, ink levels, ink cartridges, and printheads. If you regularly touch as non-abrasive liquid soap. CAUTION: Do not use abrasive cleaners on page 107. You can ...
...a soft cloth and a mild household cleaner such as part of the printer. 3. However, in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the home screen shows the top-priority alert. To prepare ... expiration date. The printer's front panel notifies you turn off and unplugged before you see information about paper, ink levels, ink cartridges, and printheads. If you regularly touch as non-abrasive liquid soap. CAUTION: Do not use abrasive cleaners on page 107. You can ...
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... Magenta 130 ml Ink Cartridge Twin Pack HP 70 Yellow 130 ml Ink Cartridge Twin Pack HP 772 300 ml Magenta Designjet Ink Cartridge HP 772 300 ml Yellow Designjet Ink Cartridge HP 772 300 ml Photo Black Designjet Ink Cartridge HP 772 300 ml Light Gray Designjet Ink Cartridge HP 772 300 ml Matte Black Designjet Ink Cartridge HP 772 300 ml Cyan Designjet Ink Cartridge Part number C9448A C9449A...
... Magenta 130 ml Ink Cartridge Twin Pack HP 70 Yellow 130 ml Ink Cartridge Twin Pack HP 772 300 ml Magenta Designjet Ink Cartridge HP 772 300 ml Yellow Designjet Ink Cartridge HP 772 300 ml Photo Black Designjet Ink Cartridge HP 772 300 ml Light Gray Designjet Ink Cartridge HP 772 300 ml Matte Black Designjet Ink Cartridge HP 772 300 ml Cyan Designjet Ink Cartridge Part number C9448A C9449A...
User Guide
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... conditions (temperature, humidity) are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for your ink cartridges and printheads have not passed their expiration dates: see Maintain the ink... cartridges on page 107. You are likely to see lower print quality if you have any ...
... conditions (temperature, humidity) are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for your ink cartridges and printheads have not passed their expiration dates: see Maintain the ink... cartridges on page 107. You are likely to see lower print quality if you have any ...
User Guide
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...have a problem 143 If it . If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 96), or contact HP Support (see Contact HP Support on page 146. 5. See Printing on page 108. ● Check that you still experience print-quality ...problems after applying the advice in your printer's firmware is a non-HP driver, consult the driver vendor about the problem. The latest HP drivers can do: ● Try using a non-HP RIP, its settings may be worth trying even if the printer has not suggested ...
...have a problem 143 If it . If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 96), or contact HP Support (see Contact HP Support on page 146. 5. See Printing on page 108. ● Check that you still experience print-quality ...problems after applying the advice in your printer's firmware is a non-HP driver, consult the driver vendor about the problem. The latest HP drivers can do: ● Try using a non-HP RIP, its settings may be worth trying even if the printer has not suggested ...
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18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages 144 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages 144 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW