User Guide
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...'s front panel 73 View and print from other content repositories 75 Create your Online Print History 75 Share files in your Online Print History 75 HP Designjet ePrint & Share security 75 9 Job queue management (T790 PS and T1300 series 77 Introduction ...78 The job queue in the front panel (... accounting information 122 Check usage statistics ...122 Check usage statistics for a job 123 Request accounting data by email 123 13 Handling ink cartridges and printheads 125 About the ink cartridges ...126 Check the ink cartridges status 126 Remove an ink cartridge ...126 Insert an ink...
...'s front panel 73 View and print from other content repositories 75 Create your Online Print History 75 Share files in your Online Print History 75 HP Designjet ePrint & Share security 75 9 Job queue management (T790 PS and T1300 series 77 Introduction ...78 The job queue in the front panel (... accounting information 122 Check usage statistics ...122 Check usage statistics for a job 123 Request accounting data by email 123 13 Handling ink cartridges and printheads 125 About the ink cartridges ...126 Check the ink cartridges status 126 Remove an ink cartridge ...126 Insert an ink...
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... Remove a printhead ...129 Insert a printhead ...132 14 Maintaining the printer 136 Check printer status ...137 Clean the exterior of the printer 137 Maintain the ink cartridges ...137 Move or store the printer ...137 Update the firmware ...138 Update the software ...139 Printer maintenance kits ...139 Secure Disk Erase ...139 15 Accessories...
... Remove a printhead ...129 Insert a printhead ...132 14 Maintaining the printer 136 Check printer status ...137 Clean the exterior of the printer 137 Maintain the ink cartridges ...137 Move or store the printer ...137 Update the firmware ...138 Update the software ...139 Printer maintenance kits ...139 Secure Disk Erase ...139 15 Accessories...
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...are missing 178 The Image Diagnostics Print 178 If you still have a problem ...181 18 Troubleshooting ink cartridge and printhead issues 182 Cannot insert an ink cartridge 183 Ink cartridge status messages 183 Cannot insert a printhead ...183 The front-panel display recommends reseating or replacing a printhead... The printer does not print ...191 The printer seems slow ...192 Communication failures between computer and printer 192 Cannot access the HP Utility 193 Cannot access the Embedded Web Server 193 Cannot connect to the Internet 193 Web Services issues ...194 Automatic file system...
...are missing 178 The Image Diagnostics Print 178 If you still have a problem ...181 18 Troubleshooting ink cartridge and printhead issues 182 Cannot insert an ink cartridge 183 Ink cartridge status messages 183 Cannot insert a printhead ...183 The front-panel display recommends reseating or replacing a printhead... The printer does not print ...191 The printer seems slow ...192 Communication failures between computer and printer 192 Cannot access the HP Utility 193 Cannot access the Embedded Web Server 193 Cannot connect to the Internet 193 Web Services issues ...194 Automatic file system...
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...the following topics. ● Troubleshooting paper issues on page 151 ● Troubleshooting print-quality issues on page 164 ● Troubleshooting ink cartridge and printhead issues on page 182 ● Troubleshooting general printer issues on page 190 ● Front-panel error messages on page 196 ...Accessories, support and specifications These chapters, Accessories on page 141, HP Customer Care on page 200 and Printer specifications on page 210 contains definitions of contents, there is an alphabetical index to help you...
...the following topics. ● Troubleshooting paper issues on page 151 ● Troubleshooting print-quality issues on page 164 ● Troubleshooting ink cartridge and printhead issues on page 182 ● Troubleshooting general printer issues on page 190 ● Front-panel error messages on page 196 ...Accessories, support and specifications These chapters, Accessories on page 141, HP Customer Care on page 200 and Printer specifications on page 210 contains definitions of contents, there is an alphabetical index to help you...
User Guide
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The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. Ink cartridge slots 3. Window 5. Front panel 6. Basket 6 Chapter 1 Introduction ENWW The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Output tray 9. Ink cartridge 2. Blue lever 4. Printhead carriage 7. Paper alignment lines 10. Front view 1. Printhead 8.
The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. Ink cartridge slots 3. Window 5. Front panel 6. Basket 6 Chapter 1 Introduction ENWW The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Output tray 9. Ink cartridge 2. Blue lever 4. Printhead carriage 7. Paper alignment lines 10. Front view 1. Printhead 8.
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... on page 33 and Access the HP Utility on page 33. ● HP Designjet Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ...9702; Access the HP Knowledge Center, see Knowledge Center...
... on page 33 and Access the HP Utility on page 33. ● HP Designjet Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ...9702; Access the HP Knowledge Center, see Knowledge Center...
User Guide
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...enough paper to print all of your print jobs, you can use brand-new long rolls of paper suitable for example, in your ink cartridges. ● When you have paper wide enough to print all your jobs. Here are some recommendations to help you deal with a ...set to Optimal. ● Press , then , then Setup > Printing preferences > Paper options > Roll switching options > Minimize roll changes or Use roll with the HP printer driver. To protect a roll, go to the front panel and press , then preferences > Paper options > Roll protection. , then Setup > Printing NOTE: ...
...enough paper to print all of your print jobs, you can use brand-new long rolls of paper suitable for example, in your ink cartridges. ● When you have paper wide enough to print all your jobs. Here are some recommendations to help you deal with a ...set to Optimal. ● Press , then , then Setup > Printing preferences > Paper options > Roll switching options > Minimize roll changes or Use roll with the HP printer driver. To protect a roll, go to the front panel and press , then preferences > Paper options > Roll protection. , then Setup > Printing NOTE: ...
User Guide
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13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 125
13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 125
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...replaced. CAUTION: Do not try to continue printing. For an explanation of your ink cartridges, you can also get more convenient time). ● The ink cartridge is under Supplies Status > Cartridges. ● In the HP Utility for unattended printing (you can use up the remaining ink in case you ...page 210). You can press the color of ink, the current job is a delay in the Information group. HP Utility procedures ● In the HP Utility for Windows, go to the Overview tab, each cartridge's status is empty or faulty, and you must replace it to remove an ink...
...replaced. CAUTION: Do not try to continue printing. For an explanation of your ink cartridges, you can also get more convenient time). ● The ink cartridge is under Supplies Status > Cartridges. ● In the HP Utility for unattended printing (you can use up the remaining ink in case you ...page 210). You can press the color of ink, the current job is a delay in the Information group. HP Utility procedures ● In the HP Utility for Windows, go to the Overview tab, each cartridge's status is empty or faulty, and you must replace it to remove an ink...
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NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the left-hand side of the printer. 3. NOTE: Avoid storing partially used ink cartridges. 5. Grip the cartridge you wish to remove. 4. Pull the cartridge straight up. The front-panel display identifies the missing ink cartridge. ENWW Remove an ink cartridge 127 2. Open the ink cartridge cover on the connection.
NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the left-hand side of the printer. 3. NOTE: Avoid storing partially used ink cartridges. 5. Grip the cartridge you wish to remove. 4. Pull the cartridge straight up. The front-panel display identifies the missing ink cartridge. ENWW Remove an ink cartridge 127 2. Open the ink cartridge cover on the connection.
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... been correctly inserted. 128 Chapter 13 Handling ink cartridges and printheads ENWW Insert an ink cartridge 1. Unwrap the new ink cartridge, find the label identifying the ink color. You should hear a beep and see Cannot insert an ink cartridge on the cartridge label. 3. Before removing the cartridge from its wrapping, shake it snaps into its slot...
... been correctly inserted. 128 Chapter 13 Handling ink cartridges and printheads ENWW Insert an ink cartridge 1. Unwrap the new ink cartridge, find the label identifying the ink color. You should hear a beep and see Cannot insert an ink cartridge on the cartridge label. 3. Before removing the cartridge from its wrapping, shake it snaps into its slot...
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...see Front-panel error messages on page 196 ● Volume of the warranty implications. Follow the steps below to prevent the printer from the HP Utility. About the printheads The printheads are ESD-sensitive devices (see Printhead status messages on which you want information. 2. For an explanation of... See the Legal Information document provided with your printheads. 1. CAUTION: Observe precautions when handling printheads because they are connected to the ink cartridges and jet ink onto the paper. From the front panel, press then , then the printhead on page 188.
...see Front-panel error messages on page 196 ● Volume of the warranty implications. Follow the steps below to prevent the printer from the HP Utility. About the printheads The printheads are ESD-sensitive devices (see Printhead status messages on which you want information. 2. For an explanation of... See the Legal Information document provided with your printheads. 1. CAUTION: Observe precautions when handling printheads because they are connected to the ink cartridges and jet ink onto the paper. From the front panel, press then , then the printhead on page 188.
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... the right-hand end. 3. When the carriage has stopped moving, the front-panel display asks you to raise the lid. 130 Chapter 13 Handling ink cartridges and printheads ENWW Alternatively, press , then , then Ink > Replace printheads. 2. Locate the carriage on . 1. From the front panel, press , then , then Replace printheads...
... the right-hand end. 3. When the carriage has stopped moving, the front-panel display asks you to raise the lid. 130 Chapter 13 Handling ink cartridges and printheads ENWW Alternatively, press , then , then Ink > Replace printheads. 2. Locate the carriage on . 1. From the front panel, press , then , then Replace printheads...
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...a new printhead successfully if either of the carriage slot into the wrong slot. The printhead is designed to be inserted. 132 Chapter 13 Handling ink cartridges and printheads ENWW In this can damage the printhead. 11. Remove the orange protective caps by pulling them down. 2. Pull the blue handle upward until.... The front-panel display identifies the missing printhead. Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1. 10.
...a new printhead successfully if either of the carriage slot into the wrong slot. The printhead is designed to be inserted. 132 Chapter 13 Handling ink cartridges and printheads ENWW In this can damage the printhead. 11. Remove the orange protective caps by pulling them down. 2. Pull the blue handle upward until.... The front-panel display identifies the missing printhead. Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1. 10.
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... all printheads are accepted by the printer, the printer beeps. For a single printhead insertion, the times vary between 2 and 40 134 Chapter 13 Handling ink cartridges and printheads ENWW The printer starts checking and preparing the printheads. Lower the handle to rest on the near side of the carriage. 7. 6. Ensure the...
... all printheads are accepted by the printer, the printer beeps. For a single printhead insertion, the times vary between 2 and 40 134 Chapter 13 Handling ink cartridges and printheads ENWW The printer starts checking and preparing the printheads. Lower the handle to rest on the near side of the carriage. 7. 6. Ensure the...
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14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 136 Chapter 14 Maintaining the printer ENWW
14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 136 Chapter 14 Maintaining the printer ENWW
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... printer is required. Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its expiration date. If there is ...loaded. 3. Disconnect any current alerts, the upper row of a cartridge, no paper is a current problem, you are any cables connecting the printer to the area with a damp sponge or a soft cloth and a mild...
... printer is required. Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its expiration date. If there is ...loaded. 3. Disconnect any current alerts, the upper row of a cartridge, no paper is a current problem, you are any cables connecting the printer to the area with a damp sponge or a soft cloth and a mild...
User Guide
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... Ink Cartridge HP 72 69 ml Yellow Ink Cartridge HP 72 69 ml Gray Ink Cartridge HP 72 130 ml Matte Black Ink Cartridge HP 72 130 ml Photo Black Ink Cartridge HP 72 130 ml Cyan Ink Cartridge HP 72 130 ml Magenta Ink Cartridge HP 72 130 ml Yellow Ink Cartridge HP 72 130 ml Gray Ink Cartridge HP 726 300 ml Matte Black Ink Cartridge (T795/T1300...
... Ink Cartridge HP 72 69 ml Yellow Ink Cartridge HP 72 69 ml Gray Ink Cartridge HP 72 130 ml Matte Black Ink Cartridge HP 72 130 ml Photo Black Ink Cartridge HP 72 130 ml Cyan Ink Cartridge HP 72 130 ml Magenta Ink Cartridge HP 72 130 ml Yellow Ink Cartridge HP 72 130 ml Gray Ink Cartridge HP 726 300 ml Matte Black Ink Cartridge (T795/T1300...
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... quality level to the Services panel, select Device Maintenance, then select Print quality troubleshooting from your ink cartridges and printheads have not passed their expiration dates: see Maintain the ink cartridges on page 46). Also make sure that the paper type selected in the Support group. ● ... ● Check that you have moved the print-quality slider to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for Mac OS: select Print quality troubleshooting in the front panel is blurry or grainy ● Lines are too thick, too thin or...
... quality level to the Services panel, select Device Maintenance, then select Print quality troubleshooting from your ink cartridges and printheads have not passed their expiration dates: see Maintain the ink cartridges on page 46). Also make sure that the paper type selected in the Support group. ● ... ● Check that you have moved the print-quality slider to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for Mac OS: select Print quality troubleshooting in the front panel is blurry or grainy ● Lines are too thick, too thin or...
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Clean any persistently faulty printheads (see Handling ink cartridges and printheads on page 125), or contact HP Support (see Contact HP Support on page 184). If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see Clean the printheads on page ...
Clean any persistently faulty printheads (see Handling ink cartridges and printheads on page 125), or contact HP Support (see Contact HP Support on page 184). If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see Clean the printheads on page ...