User Guide
Page 12
... the HP Utility ● Handles cut-sheet and roll paper ● Six-ink system ● Accurate and consistent color reproduction with these symbols. Printer models This guide covers the following symbols are shown below: ● Print resolution of the printer are used in common graphical formats can be printed directly without needing a printer driver. Failure to the printer. Just insert a USB flash drive or connect a laptop computer containing your files. ● Paper flexibility and automatic easy load, see Paper...
... the HP Utility ● Handles cut-sheet and roll paper ● Six-ink system ● Accurate and consistent color reproduction with these symbols. Printer models This guide covers the following symbols are shown below: ● Print resolution of the printer are used in common graphical formats can be printed directly without needing a printer driver. Failure to the printer. Just insert a USB flash drive or connect a laptop computer containing your files. ● Paper flexibility and automatic easy load, see Paper...
User Guide
Page 19
... printer's firmware, see Update the firmware on page 138 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs (T1300 series only) ◦ Manage the job queue, see Job queue management (T790 PS and T1300 series) on page 77 ◦ View job accounting information (T1300 series only), see http://www.hp.com/go/designjeteprinters. This free Web service makes it . HP Designjet ePrint & Share With HP Designjet ePrint & Share you receive your printer must be connected to time...
... printer's firmware, see Update the firmware on page 138 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs (T1300 series only) ◦ Manage the job queue, see Job queue management (T790 PS and T1300 series) on page 77 ◦ View job accounting information (T1300 series only), see http://www.hp.com/go/designjeteprinters. This free Web service makes it . HP Designjet ePrint & Share With HP Designjet ePrint & Share you receive your printer must be connected to time...
User Guide
Page 25
... your documents. ENWW Connect a computer to the printer by USB cable (Windows) You can proceed to install the printer software and connect to protect your printer. If the DVD does not start automatically, run the setup.exe program in operation; Printer software installation 1. The printer drivers and other HP software, such as the computer, specifying the printer's IP address may have to disable it is not in order to your document any printers on page 33). 2. To use HP Designjet...
... your documents. ENWW Connect a computer to the printer by USB cable (Windows) You can proceed to install the printer software and connect to protect your printer. If the DVD does not start automatically, run the setup.exe program in operation; Printer software installation 1. The printer drivers and other HP software, such as the computer, specifying the printer's IP address may have to disable it is not in order to your document any printers on page 33). 2. To use HP Designjet...
User Guide
Page 26
... a list of non-certified USB cables can lead to connectivity problems. Only cables certified by network (Windows) on page 17. 18 Chapter 2 Installing the software ENWW Select USB Cable. Press the Custom Install button. 5. As you intend to print from the printer-which affects alerts, status reports, paper management, administration and troubleshooting. ● Any other people connected to your directly connected printer will be able to send print jobs, but to the printer yet. Ensure that...
... a list of non-certified USB cables can lead to connectivity problems. Only cables certified by network (Windows) on page 17. 18 Chapter 2 Installing the software ENWW Select USB Cable. Press the Custom Install button. 5. As you intend to print from the printer-which affects alerts, status reports, paper management, administration and troubleshooting. ● Any other people connected to your directly connected printer will be able to send print jobs, but to the printer yet. Ensure that...
User Guide
Page 27
... service name of your document any time you must create a passwordprotected account to your printer. Open the Mac OS X HP Designjet Installer. 5. Uninstall the printer software (Windows) 1. If the DVD does not start automatically, run the setup.exe program in your documents. Press the Software Installation button. 3. Before you to create a copy of your DVD drive. 3. Insert the HP Start-up and on. ● The Ethernet switch or router should be connected to the network...
... service name of your document any time you must create a passwordprotected account to your printer. Open the Mac OS X HP Designjet Installer. 5. Uninstall the printer software (Windows) 1. If the DVD does not start automatically, run the setup.exe program in your documents. Press the Software Installation button. 3. Before you to create a copy of your DVD drive. 3. Insert the HP Start-up and on. ● The Ethernet switch or router should be connected to the network...
User Guide
Page 28
... your printer's mDNS service name (which you find your printer's name with an IP Printing connection type, check the box My printer is already installed, the HP Printer Setup Assistant can remove the DVD from the DVD. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to see the Connection Type column, and check that it shows Bonjour. Go to HP Designjet ePrint & Share. Follow the instructions on page 33). 2. The printer software...
... your printer's mDNS service name (which you find your printer's name with an IP Printing connection type, check the box My printer is already installed, the HP Printer Setup Assistant can remove the DVD from the DVD. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to see the Connection Type column, and check that it shows Bonjour. Go to HP Designjet ePrint & Share. Follow the instructions on page 33). 2. The printer software...
User Guide
Page 38
...control some of the ● USB drive: Enable or disable the use of a USB flash drive. ● Firmware upgrade from USB: Enable or disable firmware updates from a USB flash drive. ● Direct print using HP Designjet ePrint & Share: Enable or disable using HP Designjet ePrint & Share with the Embedded Web Server, it will reject characters that do not appear in that limited character set. If you also disable automatic firmware upgrades, the HP Designjet ePrint & Share connection, and remote printing. ● Printer access control: Enable, disable, or change the administrator password...
...control some of the ● USB drive: Enable or disable the use of a USB flash drive. ● Firmware upgrade from USB: Enable or disable firmware updates from a USB flash drive. ● Direct print using HP Designjet ePrint & Share: Enable or disable using HP Designjet ePrint & Share with the Embedded Web Server, it will reject characters that do not appear in that limited character set. If you also disable automatic firmware upgrades, the HP Designjet ePrint & Share connection, and remote printing. ● Printer access control: Enable, disable, or change the administrator password...
User Guide
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... may not feed and cut the paper until after the printhead maintenance has completed. However, if the dry time is scuffed or scratched on or off: ● From the HP Utility for Windows, select the Settings tab and change the Cutter option in Printer Settings > Advanced. ● From the HP Utility for your selected paper (this is the default setting) ● Reduced, to set a shorter than recommended time when quality is of...
... may not feed and cut the paper until after the printhead maintenance has completed. However, if the dry time is scuffed or scratched on or off: ● From the HP Utility for Windows, select the Settings tab and change the Cutter option in Printer Settings > Advanced. ● From the HP Utility for your selected paper (this is the default setting) ● Reduced, to set a shorter than recommended time when quality is of...
User Guide
Page 69
... Windows driver dialog: go to the Paper/Quality panel and move the print-quality slider to the extreme left ('Speed'). ● On the Embedded Web Server's Submit Job page (T1300 series): select Basic settings > Print quality > Standard options > Speed. ● Using the front panel: press , then quality > Select quality level > Fast. , then Setup > Printing preferences > Print ENWW Advanced print settings 61 Preview a print Previewing a print on the screen allows you to check the layout of the Print dialog box. Print...
... Windows driver dialog: go to the Paper/Quality panel and move the print-quality slider to the extreme left ('Speed'). ● On the Embedded Web Server's Submit Job page (T1300 series): select Basic settings > Print quality > Standard options > Speed. ● Using the front panel: press , then quality > Select quality level > Fast. , then Setup > Printing preferences > Print ENWW Advanced print settings 61 Preview a print Previewing a print on the screen allows you to check the layout of the Print dialog box. Print...
User Guide
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... image can be calibrated. Color calibration Color calibration enables your printer to produce consistent colors with the particular printheads, inks and paper type that you want, you may wish to calibrate immediately before a particularly important print job for consistent colors. ● One gray and two black inks provide neutral grays on all other HP Designjet printers. After color calibration, you are using a color profile of other paper types, calibration should be repeated every now and then (see Color calibration on photo papers...
... image can be calibrated. Color calibration Color calibration enables your printer to produce consistent colors with the particular printheads, inks and paper type that you want, you may wish to calibrate immediately before a particularly important print job for consistent colors. ● One gray and two black inks provide neutral grays on all other HP Designjet printers. After color calibration, you are using a color profile of other paper types, calibration should be repeated every now and then (see Color calibration on photo papers...
User Guide
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... page 52). Print quality troubleshooting wizard The Print Quality Troubleshooting Wizard can help with the following problems: ● Horizontal lines across the image (banding) ● The whole image is the same as the paper type loaded into the printer (see Maintain the ink cartridges on page 142. ● Make sure that the paper type selected in the front panel is blurry or grainy ● Lines are too thick, too thin or missing ● Colors are likely to give trouble-free...
... page 52). Print quality troubleshooting wizard The Print Quality Troubleshooting Wizard can help with the following problems: ● Horizontal lines across the image (banding) ● The whole image is the same as the paper type loaded into the printer (see Maintain the ink cartridges on page 142. ● Make sure that the paper type selected in the front panel is blurry or grainy ● Lines are too thick, too thin or missing ● Colors are likely to give trouble-free...
User Guide
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... as the paper type loaded into the printer. At the printer's front panel, press Print diagnostic image. , then , then select Image Quality Maintenance > It takes about the paper on page 46. 3. A PDF file is the same as TIFF or EPS, and open it with the HP-GL/2 and HP RTL driver at high resolution. Therefore, they do not help you to avoid this problem. ● Try using when you are working under Mac OS...
... as the paper type loaded into the printer. At the printer's front panel, press Print diagnostic image. , then , then select Image Quality Maintenance > It takes about the paper on page 46. 3. A PDF file is the same as TIFF or EPS, and open it with the HP-GL/2 and HP RTL driver at high resolution. Therefore, they do not help you to avoid this problem. ● Try using when you are working under Mac OS...
User Guide
Page 191
...: Never clean inside the ink cartridge slots. Check that the colored label on the printhead is past the cartridge's expiration date. From the front panel, turn the power off then on page 129. Check that the cartridge is ready to replace the cartridge with a new cartridge. ● Altered: there is something unexpected about the cartridge's status. ● Expired: it shows the ready message, the printer is correctly oriented, with no known problems. ● Missing...
...: Never clean inside the ink cartridge slots. Check that the colored label on the printhead is past the cartridge's expiration date. From the front panel, turn the power off then on page 129. Check that the cartridge is ready to replace the cartridge with a new cartridge. ● Altered: there is something unexpected about the cartridge's status. ● Expired: it shows the ready message, the printer is correctly oriented, with no known problems. ● Missing...
User Guide
Page 195
... starts the printhead alignment procedure. 4. Wait until the front-panel display shows the process complete before using the printer. NOTE: If the paper has jammed, it is A2 landscape or larger. You can use a roll or cut sheet that is recommended that you reinsert the printheads and initiate the realignment procedure by pressing , then , then Image Quality Maintenance > Align printheads. From the front panel, press , then , then Image Quality Maintenance > Align printheads. NOTE: The printer prints a calibration image. Image Quality Maintenance menu procedure...
... starts the printhead alignment procedure. 4. Wait until the front-panel display shows the process complete before using the printer. NOTE: If the paper has jammed, it is A2 landscape or larger. You can use a roll or cut sheet that is recommended that you reinsert the printheads and initiate the realignment procedure by pressing , then , then Image Quality Maintenance > Align printheads. From the front panel, press , then , then Image Quality Maintenance > Align printheads. NOTE: The printer prints a calibration image. Image Quality Maintenance menu procedure...
User Guide
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... printer during alignment If the alignment process fails, a Scanning problems message appears on page 183. The front-panel display indicates the failing one , closing the latch and the carriage cover after using the printer. Wait until the front-panel display shows the process complete before printing with good image quality. Scanning errors during printhead realignment can affect alignment. 4. This means that fails, clean the electrical connections, see Clean the printheads on page 132. 188 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW Printhead status...
... printer during alignment If the alignment process fails, a Scanning problems message appears on page 183. The front-panel display indicates the failing one , closing the latch and the carriage cover after using the printer. Wait until the front-panel display shows the process complete before printing with good image quality. Scanning errors during printhead realignment can affect alignment. 4. This means that fails, clean the electrical connections, see Clean the printheads on page 132. 188 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW Printhead status...
User Guide
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... the printer to replace the firmware, in order (paper loaded, all ink components installed and no activity at the socket. ● You may be empty and formatted with a USB connection, you may have an electrical power problem. If there is no file errors), there are printing on a USB flash drive. Ensure that there is power available at all from your application to remove the USB flash drive. 5. Then configure your printer driver. The printer will not start...
... the printer to replace the firmware, in order (paper loaded, all ink components installed and no activity at the socket. ● You may be empty and formatted with a USB connection, you may have an electrical power problem. If there is no file errors), there are printing on a USB flash drive. Ensure that there is power available at all from your application to remove the USB flash drive. 5. Then configure your printer driver. The printer will not start...
User Guide
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...-panel display recommends reseating or replacing a printhead on page 138. If the job is wrong and the printer cannot process the job. See Update the firmware on page 183. 27:03 Printhead error. You may have sent a PostScript, PDF, TIFF or JPEG job to the cartridge in slot x). ENWW 197 Do replacement Replace [color] cartridge Reseat [color] cartridge Recommendation Remove the paper and try sending it . If the problem persists, update the printer's firmware. Table 20-1 Text messages (continued) Message Paper loaded incorrectly: remove paper Paper...
...-panel display recommends reseating or replacing a printhead on page 138. If the job is wrong and the printer cannot process the job. See Update the firmware on page 183. 27:03 Printhead error. You may have sent a PostScript, PDF, TIFF or JPEG job to the cartridge in slot x). ENWW 197 Do replacement Replace [color] cartridge Reseat [color] cartridge Recommendation Remove the paper and try sending it . If the problem persists, update the printer's firmware. Table 20-1 Text messages (continued) Message Paper loaded incorrectly: remove paper Paper...
User Guide
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... hard disk securely 139 error messages front panel 196 log 199 external hard disk 147 F fading colors 176 features of printer 4 file system check 194 firmware update 138 manual setup 25 setup 24 front panel 9 brightness 34 job preview 78 job queue 78 language 33 units 35 front panel option adjust paper advance 162 align printheads 187 allow EWS 193 black point compensation 97 calibrate color 87 calibrate paper advance 162 clean printheads 184 CMYK source profile 96 color/grayscale 96 connectivity...
... hard disk securely 139 error messages front panel 196 log 199 external hard disk 147 F fading colors 176 features of printer 4 file system check 194 firmware update 138 manual setup 25 setup 24 front panel 9 brightness 34 job preview 78 job queue 78 language 33 units 35 front panel option adjust paper advance 162 align printheads 187 allow EWS 193 black point compensation 97 calibrate color 87 calibrate paper advance 162 clean printheads 184 CMYK source profile 96 color/grayscale 96 connectivity...
User Guide
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... HP Start-Up Kit DVD 2 HP Support 203 HP Utility access 33 cannot access 193 language 34 HP-GL/2 36 I image diagnostics print 178 image problems clipped at bottom 176 clipped image 177 missing objects 178 PDF problems 178 ink economical use of 66 usage 123 ink cartridge about 126 cannot insert 183 insert 128 maintenance 137 order 142 remove 126 specification 206 status 126 status messages 183 Instant Support 202 internal prints 13 Internet connection manual setup 25 setup 24 troubleshooting 193 IP address...
... HP Start-Up Kit DVD 2 HP Support 203 HP Utility access 33 cannot access 193 language 34 HP-GL/2 36 I image diagnostics print 178 image problems clipped at bottom 176 clipped image 177 missing objects 178 PDF problems 178 ink economical use of 66 usage 123 ink cartridge about 126 cannot insert 183 insert 128 maintenance 137 order 142 remove 126 specification 206 status 126 status messages 183 Instant Support 202 internal prints 13 Internet connection manual setup 25 setup 24 troubleshooting 193 IP address...
User Guide
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... in driver 154 paper suitability [T1300] 26 paper types 142 PDF clipped 178 PDF missing objects 178 physical specifications 207 platen cleaning 173 ports 8 PostScript upgrade 147 power on/off 12 power specifications 208 preferences, Windows driver 31 presentation, print 108 preview a print 61 print by email 69 print from Embedded Web Server [T1300] 54 HP Utility [T1300] 54 printer driver 55 USB flash drive 53 print from ePrint & Share 69 print job nesting [T1300] 65 print preview 61 print quality select 55 print-quality problems banding 167 black ink...
... in driver 154 paper suitability [T1300] 26 paper types 142 PDF clipped 178 PDF missing objects 178 physical specifications 207 platen cleaning 173 ports 8 PostScript upgrade 147 power on/off 12 power specifications 208 preferences, Windows driver 31 presentation, print 108 preview a print 61 print by email 69 print from Embedded Web Server [T1300] 54 HP Utility [T1300] 54 printer driver 55 USB flash drive 53 print from ePrint & Share 69 print job nesting [T1300] 65 print preview 61 print quality select 55 print-quality problems banding 167 black ink...