User Guide
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... Traveling with your printer dock 34 8 Troubleshooting 35 Printing problems 35 Transfer/communication problems 41 Printer dock plus status lights 42 9 Getting help 50 Helpful links 50 Telephone customer support 51 10 Appendix 52 Printer dock plus specifications 52 Additional safety and maintenance tips 53 Upgrading your software and firmware 53 Regulatory information 54 iv www.kodak.com/go/support
... Traveling with your printer dock 34 8 Troubleshooting 35 Printing problems 35 Transfer/communication problems 41 Printer dock plus status lights 42 9 Getting help 50 Helpful links 50 Telephone customer support 51 10 Appendix 52 Printer dock plus specifications 52 Additional safety and maintenance tips 53 Upgrading your software and firmware 53 Regulatory information 54 iv www.kodak.com/go/support
User Guide
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... your printer dock. 8 Troubleshooting When you have not been detached. Paper does not feed (Paper light may be empty. paper are pulled 2 Remove the paper supply from sticking together. 4 Reload the paper tray. www.kodak.com/go /printerdocks. For updates to Troubleshooting information, visit www.kodak.com/go...■ Clean the paper feed roller (page 34). Additional technical information is not damaged in the ReadMe file located on the Kodak EasyShare software CD. Printing problems If... Do not exceed the fill line. 5 Re-install the paper tray, then press to resume printing. ...
... your printer dock. 8 Troubleshooting When you have not been detached. Paper does not feed (Paper light may be empty. paper are pulled 2 Remove the paper supply from sticking together. 4 Reload the paper tray. www.kodak.com/go /printerdocks. For updates to Troubleshooting information, visit www.kodak.com/go...■ Clean the paper feed roller (page 34). Additional technical information is not damaged in the ReadMe file located on the Kodak EasyShare software CD. Printing problems If... Do not exceed the fill line. 5 Re-install the paper tray, then press to resume printing. ...
User Guide
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... jammed IMPORTANT: Use only Kodak color cartridge & paper kits for jammed paper: 3 Remove the paper supply from the paper tray. If the paper does not automatically eject, carefully remove the paper manually. IMPORTANT: Always check the paper slot on the back of the printer dock for (Paper and/or your printer dock. Troubleshooting If... Do not...
... jammed IMPORTANT: Use only Kodak color cartridge & paper kits for jammed paper: 3 Remove the paper supply from the paper tray. If the paper does not automatically eject, carefully remove the paper manually. IMPORTANT: Always check the paper slot on the back of the printer dock for (Paper and/or your printer dock. Troubleshooting If... Do not...
User Guide
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Troubleshooting If... If paper is loaded with the Kodak logo facing down. IMPORTANT: Use only Kodak color cartridge & paper kits for your printer dock. Handle paper by the edges or by the removable tabs (page 5). Do not use inkjet paper. ■ Use the Auto-Enhance button to wipe clean. www.kodak... printing. ■ Clean the paper feed roller (page 34). See the EasyShare software Help for details. ■ Edit the picture using Kodak EasyShare software on the paper or inside the printer dock (page 5). Reload with the flash off. Do not exceed the fill line...
Troubleshooting If... If paper is loaded with the Kodak logo facing down. IMPORTANT: Use only Kodak color cartridge & paper kits for your printer dock. Handle paper by the edges or by the removable tabs (page 5). Do not use inkjet paper. ■ Use the Auto-Enhance button to wipe clean. www.kodak... printing. ■ Clean the paper feed roller (page 34). See the EasyShare software Help for details. ■ Edit the picture using Kodak EasyShare software on the paper or inside the printer dock (page 5). Reload with the flash off. Do not exceed the fill line...
User Guide
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...the proper paper size in the camera's internal memory or memory card. 38 www.kodak.com/go/support Connect to a computer (page 25) and use EasyShare software to automatically correct is not properly seated on the printer dock. ■ Make sure there is properly installed (page 4). Nothing happens when you... is at least one picture in print options. See your camera user's guide for details. ■ Make sure the printer dock is not placed in standalone mode. Troubleshooting If... Try the following Print is too dark or ■ Use the Auto-Enhance button to print BMP and TIFF ...
...the proper paper size in the camera's internal memory or memory card. 38 www.kodak.com/go/support Connect to a computer (page 25) and use EasyShare software to automatically correct is not properly seated on the printer dock. ■ Make sure there is properly installed (page 4). Nothing happens when you... is at least one picture in print options. See your camera user's guide for details. ■ Make sure the printer dock is not placed in standalone mode. Troubleshooting If... Try the following Print is too dark or ■ Use the Auto-Enhance button to print BMP and TIFF ...
User Guide
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... a Kodak card reader) Try the following NOTE: The Kodak EasyShare printer dock plus is at least one picture in -1 card reader (each sold separately). Nothing happens when you try to the computer (page 25). ■ The computer may work with the Kodak 8-in-1 card reader and the Kodak 6-in the PictBridge compatible device's internal memory or memory card. Troubleshooting...
... a Kodak card reader) Try the following NOTE: The Kodak EasyShare printer dock plus is at least one picture in -1 card reader (each sold separately). Nothing happens when you try to the computer (page 25). ■ The computer may work with the Kodak 8-in-1 card reader and the Kodak 6-in the PictBridge compatible device's internal memory or memory card. Troubleshooting...
User Guide
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...if paper is fully depleted. 40 www.kodak.com/go/support Make sure the Paper light is off before the color cartridge (or vice versa) ■ Supply mismatch can result from overheating. ■ Make sure the printer dock is not placed in a high-temperature environment.... ■ Make sure the cooling vents are not blocked or dirty (page 2). ■ Close unnecessary software applications. ■ Make sure your system if necessary. Troubleshooting If...
...if paper is fully depleted. 40 www.kodak.com/go/support Make sure the Paper light is off before the color cartridge (or vice versa) ■ Supply mismatch can result from overheating. ■ Make sure the printer dock is not placed in a high-temperature environment.... ■ Make sure the cooling vents are not blocked or dirty (page 2). ■ Close unnecessary software applications. ■ Make sure your system if necessary. Troubleshooting If...
User Guide
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... remaining application windows. www.kodak.com/go/support 41 NOTE: The Kodak EasyShare printer dock plus ; Install if necessary. Other Kodak USB card readers may have been hidden by other manufacturers' card readers are trying to install the printer driver. ■ Uninstall, then reinstall Kodak EasyShare software (page 22). ■ Make sure your system if necessary. Troubleshooting Transfer/communication problems If...
... remaining application windows. www.kodak.com/go/support 41 NOTE: The Kodak EasyShare printer dock plus ; Install if necessary. Other Kodak USB card readers may have been hidden by other manufacturers' card readers are trying to install the printer driver. ■ Uninstall, then reinstall Kodak EasyShare software (page 22). ■ Make sure your system if necessary. Troubleshooting Transfer/communication problems If...
User Guide
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...Remove and re-install the color is off The color cartridge is nearly depleted. cartridge (page 4), then press . 42 www.kodak.com/go/support Make sure the Paper light is not fully seated. Light is off before attempting to remove the color cartridge ...cartridge Clear the jam (page 36), then jam. Do not attempt to remove the color cartridge. installed and is a paper error. Troubleshooting Printer dock plus status lights Color cartridge light Light status Cause Action/solution IMPORTANT: The color cartridge may lock in place if there is working normally. press...
...Remove and re-install the color is off The color cartridge is nearly depleted. cartridge (page 4), then press . 42 www.kodak.com/go/support Make sure the Paper light is not fully seated. Light is off before attempting to remove the color cartridge ...cartridge Clear the jam (page 36), then jam. Do not attempt to remove the color cartridge. installed and is a paper error. Troubleshooting Printer dock plus status lights Color cartridge light Light status Cause Action/solution IMPORTANT: The color cartridge may lock in place if there is working normally. press...
User Guide
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Troubleshooting Paper light Light status Cause Action/solution IMPORTANT: The color cartridge may with new missing removable tabs (page 37). Do not attempt to resume printing. .... Light blinks There is properly loaded, and re-install (page 6). Check the the paper may be stuck together (page 35). Paper did not feed; www.kodak.com/go/support 43 and has an ample supply of paper. Light glows The paper tray is Remove the paper tray, check that improperly installed...
Troubleshooting Paper light Light status Cause Action/solution IMPORTANT: The color cartridge may with new missing removable tabs (page 37). Do not attempt to resume printing. .... Light blinks There is properly loaded, and re-install (page 6). Check the the paper may be stuck together (page 35). Paper did not feed; www.kodak.com/go/support 43 and has an ample supply of paper. Light glows The paper tray is Remove the paper tray, check that improperly installed...
User Guide
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printer dock (page 9). the dock is damaged. Lights turn off The camera is not properly Re-install the battery in progress dock to continue the refresh (discharging). as discharging progresses. 44 www.kodak.com/go/support is checking on connector. Troubleshooting Battery charging lights Light... An unrecognized battery type Install a Kodak EasyShare is installed, or no battery is charging. One blinking red light Descending blinking green lights The battery is not properly Reseat the camera on the seated on the dock. temperatures. The camera and battery ...
printer dock (page 9). the dock is damaged. Lights turn off The camera is not properly Re-install the battery in progress dock to continue the refresh (discharging). as discharging progresses. 44 www.kodak.com/go/support is checking on connector. Troubleshooting Battery charging lights Light... An unrecognized battery type Install a Kodak EasyShare is installed, or no battery is charging. One blinking red light Descending blinking green lights The battery is not properly Reseat the camera on the seated on the dock. temperatures. The camera and battery ...
User Guide
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.... The camera is ready for None required. To print from the PictBridge compatible device. www.kodak.com/go/support 45 camera or on the connector. Troubleshooting Print button/light Light status Cause Action/solution Light glows steady The printer dock is not properly Reseat the camera on the seated on the card. A PictBridge compatible...
.... The camera is ready for None required. To print from the PictBridge compatible device. www.kodak.com/go/support 45 camera or on the connector. Troubleshooting Print button/light Light status Cause Action/solution Light glows steady The printer dock is not properly Reseat the camera on the seated on the card. A PictBridge compatible...
User Guide
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Light is not inserted. compatible Kodak card reader or PictBridge 3 Dock the camera or connect a compatible device is not connected, or a memory card is off . The printer dock is printing The Transfer button is ready for None required. Troubleshooting Transfer button/light Light status Cause Action/solution Light glows steady The printer dock is disabled. Light blinks green...
Light is not inserted. compatible Kodak card reader or PictBridge 3 Dock the camera or connect a compatible device is not connected, or a memory card is off . The printer dock is printing The Transfer button is ready for None required. Troubleshooting Transfer button/light Light status Cause Action/solution Light glows steady The printer dock is disabled. Light blinks green...
User Guide
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... memory card is off There are no pictures in -1 card reader. To change picture size, press the Picture Size button repeatedly. Troubleshooting Picture Size lights Light status Cause Action/solution One light glows steady The indicated picture size is transferring pictures to the computer, or .... PictBridge compatible device is green available and selected. NOTE: Auto-Enhance is only available when printing from a docked camera, the SD/MMC card slot, or a connected Kodak 8-in-1 or Kodak 6-in the To enable the picture size camera, on the card, or on the printer dock (page 9).
... memory card is off There are no pictures in -1 card reader. To change picture size, press the Picture Size button repeatedly. Troubleshooting Picture Size lights Light status Cause Action/solution One light glows steady The indicated picture size is transferring pictures to the computer, or .... PictBridge compatible device is green available and selected. NOTE: Auto-Enhance is only available when printing from a docked camera, the SD/MMC card slot, or a connected Kodak 8-in-1 or Kodak 6-in the To enable the picture size camera, on the card, or on the printer dock (page 9).
User Guide
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Troubleshooting Slide Show button/light Light status Cause Action/solution Light glows steady The Slide Show feature is running. Light blinks green The Slide Show is available. Fast blink: there is connected. The connection between the Check the USB connections from printer dock...a compatible Kodak card reader Kodak 8-in-1 or Kodak 6-in-1 card or PictBridge compatible reader, or a PictBridge compatible device is a device or Check the USB connections from printer dock to the printer dock loose. (page 15). initializing or communicating with the printer dock. to start...
Troubleshooting Slide Show button/light Light status Cause Action/solution Light glows steady The Slide Show feature is running. Light blinks green The Slide Show is available. Fast blink: there is connected. The connection between the Check the USB connections from printer dock...a compatible Kodak card reader Kodak 8-in-1 or Kodak 6-in-1 card or PictBridge compatible reader, or a PictBridge compatible device is a device or Check the USB connections from printer dock to the printer dock loose. (page 15). initializing or communicating with the printer dock. to start...
User Guide
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... SD/MMC card is not write protected or damaged. Still having problems? Replace with the printer dock. Visit www.kodak.com/go /support 49 card is not None required. www.kodak.com/go /support, or see Chapter 9, Getting help. Troubleshooting SD/MMC card slot light Light status Cause Action/solution Light blinks green Slow blink...
... SD/MMC card is not write protected or damaged. Still having problems? Replace with the printer dock. Visit www.kodak.com/go /support 49 card is not None required. www.kodak.com/go /support, or see Chapter 9, Getting help. Troubleshooting SD/MMC card slot light Light status Cause Action/solution Light blinks green Slow blink...
User Guide
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...technology, 16 J Japanese compliance, 55 www.kodak.com/go/support 57 See Kodak EasyShare software F FCC compliance, 54 firmware, upgrading, 50, 53 four-way control, i H help software, 50 telephone support, 51 troubleshooting, 35 web links, 50 hole, locator for dock, 9 I infrared device IR sensor, i,... 16 printing from device), i, 14, 15, 28, 29 USB (to computer), ii, 25 contents, package, 1 cooling vents, ii, 33, 38, 40 copies, selecting number of printer dock, 53 Index docking & charging ...
...technology, 16 J Japanese compliance, 55 www.kodak.com/go/support 57 See Kodak EasyShare software F FCC compliance, 54 firmware, upgrading, 50, 53 four-way control, i H help software, 50 telephone support, 51 troubleshooting, 35 web links, 50 hole, locator for dock, 9 I infrared device IR sensor, i,... 16 printing from device), i, 14, 15, 28, 29 USB (to computer), ii, 25 contents, package, 1 cooling vents, ii, 33, 38, 40 copies, selecting number of printer dock, 53 Index docking & charging ...
User Guide
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... printing, 16 X XtraLife laminate coating, 12 60 www.kodak.com/go/support Index service and support, 51 setup camera, 7 printer dock, 1 slide show , 21 button/light, i, 21, 48 slot, paper path, ii software help, 50 installing, 22 Kodak EasyShare, printing with printer dock, 34 tray, paper. See paper tray troubleshooting printing, 35 status light descriptions, 42 transfer/communication...
... printing, 16 X XtraLife laminate coating, 12 60 www.kodak.com/go/support Index service and support, 51 setup camera, 7 printer dock, 1 slide show , 21 button/light, i, 21, 48 slot, paper path, ii software help, 50 installing, 22 Kodak EasyShare, printing with printer dock, 34 tray, paper. See paper tray troubleshooting printing, 35 status light descriptions, 42 transfer/communication...