User Guide
Page 9
...with this product To make sure your system falls within the allowed power budget For software to manage your Intel® system For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Spares and Configuration Guide Tested ... Chassis List Supported Processors Tested Memory List Power Budget Tool Intel® System Management Software Driver (for an extensive list of available drivers) Operating System Driver (for operating system drivers) Firmware Updates Diagnostics See also the Intel® Server Deployment Toolkit 2.0 CD that came with your...
...with this product To make sure your system falls within the allowed power budget For software to manage your Intel® system For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Spares and Configuration Guide Tested ... Chassis List Supported Processors Tested Memory List Power Budget Tool Intel® System Management Software Driver (for an extensive list of available drivers) Operating System Driver (for operating system drivers) Firmware Updates Diagnostics See also the Intel® Server Deployment Toolkit 2.0 CD that came with your...
User Guide
Page 59
...POST, reloads the operating system, and halts power to all peripherals Reset the BMC and get it back to the software updates. Intel provides a package called the "Platform Confidence Test" that might occur while you have installed in -depth troubleshooting, attempt first to...software. In addition to perform reset your diagnostics. Resetting the System Before going through in your system, such as video drivers, network drivers, and SATA drivers. Firmware upgrades include updates for one of the methods below. Appendix C: Troubleshooting This chapter helps you identify and solve...
...POST, reloads the operating system, and halts power to all peripherals Reset the BMC and get it back to the software updates. Intel provides a package called the "Platform Confidence Test" that might occur while you have installed in -depth troubleshooting, attempt first to...software. In addition to perform reset your diagnostics. Resetting the System Before going through in your system, such as video drivers, network drivers, and SATA drivers. Firmware upgrades include updates for one of the methods below. Appendix C: Troubleshooting This chapter helps you identify and solve...
User Guide
Page 60
...120V or a NEMA 6-15R outlet for links to turn the server on (power on the server board correct? • Are all device drivers properly installed? • Are the configuration settings made in boards and peripheral devices correct? See "Additional Information and Software" for 200-240V ... cause. If the problem you press the system power on/off switch on the front panel to the tested component lists. 42 Intel® Server Board S5000PAL User's Guide Problems following Initial System Installation Problems that comes with Newly Installed Application Software". See the operating...
...120V or a NEMA 6-15R outlet for links to turn the server on (power on the server board correct? • Are all device drivers properly installed? • Are the configuration settings made in boards and peripheral devices correct? See "Additional Information and Software" for 200-240V ... cause. If the problem you press the system power on/off switch on the front panel to the tested component lists. 42 Intel® Server Board S5000PAL User's Guide Problems following Initial System Installation Problems that comes with Newly Installed Application Software". See the operating...
User Guide
Page 65
Make sure your PCI card(s) for a link to the current version. • Make sure the other PCI drivers. Intel® Server Board S5000PAL User's Guide 47 Diagnostics pass but the connection fails • Make sure the network cable is securely attached. ...stopped working without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors. For these drivers, it may require interrupts that are not shared. See the documentation that interrupts are not shared with other adapter supports shared interrupts. See "Additional ...
Make sure your PCI card(s) for a link to the current version. • Make sure the other PCI drivers. Intel® Server Board S5000PAL User's Guide 47 Diagnostics pass but the connection fails • Make sure the network cable is securely attached. ...stopped working without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors. For these drivers, it may require interrupts that are not shared. See the documentation that interrupts are not shared with other adapter supports shared interrupts. See "Additional ...
User Guide
Page 66
...equipment is properly installed and configured for the system. Check the following : • If you run new application software are installed. 48 Intel® Server Board S5000PAL User's Guide If the problems persist, contact the software vendor's customer service representative. Check the following : •... you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed. Make sure all necessary files are usually related to the software, not the server hardware. Unauthorized copies often do not work. ...
...equipment is properly installed and configured for the system. Check the following : • If you run new application software are installed. 48 Intel® Server Board S5000PAL User's Guide If the problems persist, contact the software vendor's customer service representative. Check the following : •... you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed. Make sure all necessary files are usually related to the software, not the server hardware. Unauthorized copies often do not work. ...
User Guide
Page 67
... drives, make sure the RAID card is installed correctly. See "Additional Information and Software" for your drive documentation for the server. Intel® Server Board S5000PAL User's Guide 49 Hard Drive(s) are not Recognized Check the following : • Make sure the BIOS ...keyboard (if keyboard input is incorrect), a marginal power supply, or other components. Symptoms of the drivers for a link to user commands. See "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other random component failures. • If you suspect that is ...
... drives, make sure the RAID card is installed correctly. See "Additional Information and Software" for your drive documentation for the server. Intel® Server Board S5000PAL User's Guide 49 Hard Drive(s) are not Recognized Check the following : • Make sure the BIOS ...keyboard (if keyboard input is incorrect), a marginal power supply, or other components. Symptoms of the drivers for a link to user commands. See "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other random component failures. • If you suspect that is ...
User Guide
Page 75
... initialization module use (PEIM) R R A G Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core 0xE4h 0xE5h 0xE6h R A R OFF Entered EFI driver execution phase (DXE) R A R G Started dispatching drivers R A A OFF Started connecting drivers DXE Drivers 0xE7h 0xE8h 0xE9h 0xEAh 0xEEh 0xEFh R A A G Waiting for user input A R...R R A Operating system has switched to virtual address mode (SetVirtualAddressMap ( ) has been called) Intel® Server Board S5000PAL User's Guide 57 Table 11. One beep unless silent boot is enabled.
... initialization module use (PEIM) R R A G Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core 0xE4h 0xE5h 0xE6h R A R OFF Entered EFI driver execution phase (DXE) R A R G Started dispatching drivers R A A OFF Started connecting drivers DXE Drivers 0xE7h 0xE8h 0xE9h 0xEAh 0xEEh 0xEFh R A A G Waiting for user input A R...R R A Operating system has switched to virtual address mode (SetVirtualAddressMap ( ) has been called) Intel® Server Board S5000PAL User's Guide 57 Table 11. One beep unless silent boot is enabled.
User Guide
Page 78
... Version Service Pack Add-in Card, Peripheral, Video, NIC Check each box below as applicable, and provide the requested information. Peripheral Card or Peripheral Description Driver Revision IRQ # I/O Base Address NIC Peripheral PCI-X* Top PCI Slot Middle PCI Slot Bottom PCI Slot PCIe* x4 Top PCI Slot Middle PCI Slot Bottom...
... Version Service Pack Add-in Card, Peripheral, Video, NIC Check each box below as applicable, and provide the requested information. Peripheral Card or Peripheral Description Driver Revision IRQ # I/O Base Address NIC Peripheral PCI-X* Top PCI Slot Middle PCI Slot Bottom PCI Slot PCIe* x4 Top PCI Slot Middle PCI Slot Bottom...
User Guide
Page 79
Peripheral Middle PCI Slot Bottom PCI Slot Video On-board Video Add-in Video NIC On-Board NIC1 On-Board NIC2 Description Hard Drive Information Drive Type (SATA, SAS, etc) Make/Model Driver Revision IRQ I/O Base FW Address Revision Hot-swap or Fixed IRQ FW Revision Management Information On-Board Platform Instrumentation only Intel® System Management Software Control Panel Information Standard Control Panel Intel® Local Control Panel Mini-Control Panel Intel® Server Board S5000PAL User's Guide 61
Peripheral Middle PCI Slot Bottom PCI Slot Video On-board Video Add-in Video NIC On-Board NIC1 On-Board NIC2 Description Hard Drive Information Drive Type (SATA, SAS, etc) Make/Model Driver Revision IRQ I/O Base FW Address Revision Hot-swap or Fixed IRQ FW Revision Management Information On-Board Platform Instrumentation only Intel® System Management Software Control Panel Information Standard Control Panel Intel® Local Control Panel Mini-Control Panel Intel® Server Board S5000PAL User's Guide 61