Service Guide
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SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
Service Guide
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SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
Service Guide
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... it supports, be sure to read "Safety and environmental notices" on page xiii and the general information in any obligation to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73. | Current versions... of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at: | www.ibm.com/solutions/retail/store/support. US Government Users ...
... it supports, be sure to read "Safety and environmental notices" on page xiii and the general information in any obligation to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73. | Current versions... of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at: | www.ibm.com/solutions/retail/store/support. US Government Users ...
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...sites xxii Tell us what you think xxii Summary of Changes xxii Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC Card ...15 Machine serial number location 16 Chapter 2. Resolving problems 25 Start problem diagnosis here 25 Preliminary checklist 26 © Copyright IBM Corp. 2004, 2006 iii Configuring the system 17 How to use the touch screen 17 The Setup Utility 18 Usage ...
...sites xxii Tell us what you think xxii Summary of Changes xxii Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC Card ...15 Machine serial number location 16 Chapter 2. Resolving problems 25 Start problem diagnosis here 25 Preliminary checklist 26 © Copyright IBM Corp. 2004, 2006 iii Configuring the system 17 How to use the touch screen 17 The Setup Utility 18 Usage ...
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... unit, including parts listings, troubleshooting, and removal and replacement procedures. To access these publications 1. Publications accessibility The soft-copy version of the following publications: v IBM SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3, SY27-0417 (this guide and other related publications are accessibility-enabled. © Copyright...
... unit, including parts listings, troubleshooting, and removal and replacement procedures. To access these publications 1. Publications accessibility The soft-copy version of the following publications: v IBM SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3, SY27-0417 (this guide and other related publications are accessibility-enabled. © Copyright...
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... troubleshooting guidance and symptom-fix tip information, go to the IBM support Web site at www.ibm.com/solutions/retail/store/support/publications. Select the publication comments link within the introductory text. Information regarding Models 544 and 564 | v Adds information about this document. v... Moved cash drawer parts to SY27-0417-02 v This update adds: - Between major revisions of the document in the requested information and your comments. Be sure to speaker connector for Models 543 and 553...
... troubleshooting guidance and symptom-fix tip information, go to the IBM support Web site at www.ibm.com/solutions/retail/store/support/publications. Select the publication comments link within the introductory text. Information regarding Models 544 and 564 | v Adds information about this document. v... Moved cash drawer parts to SY27-0417-02 v This update adds: - Between major revisions of the document in the requested information and your comments. Be sure to speaker connector for Models 543 and 553...
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...4840. references to Model 564 also apply to Models E43 and W43; System resources and the operating system may limit the use of both IBM and non-IBM input/output (I/O) devices - You can configure the SurePOS 500 Models 5x3 and 544/564 systems to Universal Serial Bus (USB)-attached devices. references to Model 543... also apply to Models E64; August 3, 2006 Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard ...
...4840. references to Model 564 also apply to Models E43 and W43; System resources and the operating system may limit the use of both IBM and non-IBM input/output (I/O) devices - You can configure the SurePOS 500 Models 5x3 and 544/564 systems to Universal Serial Bus (USB)-attached devices. references to Model 543... also apply to Models E64; August 3, 2006 Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard ...
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...Embedded | for features.) | Notes: | 1. dual-bulb No ||| 553/W53 12.1-in . Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3 four USB 2.0 (2 side, 2 rear) plus two USB 1.1 (tablet) Chapter 1. ...543/E43/W43 12.1-in . Wx3 models are preloaded with Microsoft Windows XP Professional. | Table 1. August 3, 2006 Introduction SurePOS 500 Models 5x3 and 544/564 Features The SurePOS 500 Models 5x3 and 544/564 are standard on Models 5x3 and 544/564: v Integrated power supply v 40-GB, 3.5-in., IDE, hard disk drive (HDD) (or 256 MB...
...Embedded | for features.) | Notes: | 1. dual-bulb No ||| 553/W53 12.1-in . Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3 four USB 2.0 (2 side, 2 rear) plus two USB 1.1 (tablet) Chapter 1. ...543/E43/W43 12.1-in . Wx3 models are preloaded with Microsoft Windows XP Professional. | Table 1. August 3, 2006 Introduction SurePOS 500 Models 5x3 and 544/564 Features The SurePOS 500 Models 5x3 and 544/564 are standard on Models 5x3 and 544/564: v Integrated power supply v 40-GB, 3.5-in., IDE, hard disk drive (HDD) (or 256 MB...
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... Diagnostic programs v Device drivers 1. System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000 v Microsoft® Windows® 2000 v Windows XP/XPe | v IBM Retail Environment for PC Card cards. The subsystem allows you to use...Play BIOS v Power-on Windows-based systems Chapter 1. Note: Remote Program Load (RPL) and power up on these models. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 5 August 3, 2006 Optional features PC Card subsystem Models 553, 563, 564, 573, ...
... Diagnostic programs v Device drivers 1. System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000 v Microsoft® Windows® 2000 v Windows XP/XPe | v IBM Retail Environment for PC Card cards. The subsystem allows you to use...Play BIOS v Power-on Windows-based systems Chapter 1. Note: Remote Program Load (RPL) and power up on these models. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 5 August 3, 2006 Optional features PC Card subsystem Models 553, 563, 564, 573, ...
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... tray. Note: With the countertop integration tray option, the printer is always mounted on the SurePOS 500 Models 5x3 and 544/564 is then securely attached to the integration tray with a mounting bracket. Figure 3. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 7 The unit is replaced with two screws. Countertop...
... tray. Note: With the countertop integration tray option, the printer is always mounted on the SurePOS 500 Models 5x3 and 544/564 is then securely attached to the integration tray with a mounting bracket. Figure 3. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 7 The unit is replaced with two screws. Countertop...
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... mounting option with keyboard integration tray, distributed character display and IBM 4820 SurePoint® Solution display option. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 9 August 3, 2006 System mounting options Cash-drawer mounting option The SurePOS 500 Models 5x3 and 544/564 cash-drawer mounting option is similar to the countertop...
... mounting option with keyboard integration tray, distributed character display and IBM 4820 SurePoint® Solution display option. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 9 August 3, 2006 System mounting options Cash-drawer mounting option The SurePOS 500 Models 5x3 and 544/564 cash-drawer mounting option is similar to the countertop...
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Wall mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11 Figure 7. August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option.
Wall mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11 Figure 7. August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option.
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Remote display tablet mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 13 August 3, 2006 Display mounting option Figure 9.
Remote display tablet mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 13 August 3, 2006 Display mounting option Figure 9.
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... driver for keyboard and mouse. For DOS users, there are dynamically assigned. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 15 Default parallel-port assignment Port assignment Address range (hex) IRQ Parallel 0378-037F 7 Table... ″Auto″. Table 4. PS/2 keyboard/mouse port assignment Port assignment Addresses IRQ level IBM PS/2 keyboard 60 and 64 1 Mouse 60 and 64 12 The SurePOS 500 Models 5x3 and 544/564 has an integrated Ethernet subsystem. The Ethernet connector on the rear connector panel has two ...
... driver for keyboard and mouse. For DOS users, there are dynamically assigned. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 15 Default parallel-port assignment Port assignment Address range (hex) IRQ Parallel 0378-037F 7 Table... ″Auto″. Table 4. PS/2 keyboard/mouse port assignment Port assignment Addresses IRQ level IBM PS/2 keyboard 60 and 64 1 Mouse 60 and 64 12 The SurePOS 500 Models 5x3 and 544/564 has an integrated Ethernet subsystem. The Ethernet connector on the rear connector panel has two ...
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...Duct, cooling 1 LED Card with presence sensor 1 LED Card, no speaker 1 Cover, front, hard disk drive - touch screen assembly, 12-inch, dual-bulb (Models 543, 544, 563, 564) 1 Tablet - with presence sensor, with mounting bracket (Model 573 only) (not shown) 1 Speaker kit 1 ESD shield 1 CompactFlash, 512... MB (not shown) 1 Cable kit, HDD (not shown) 1 Kit, screw (not shown) 1 Kit, tablet stand adapter (Model 573 only) (not shown) Appendix A. touch ...
...Duct, cooling 1 LED Card with presence sensor 1 LED Card, no speaker 1 Cover, front, hard disk drive - touch screen assembly, 12-inch, dual-bulb (Models 543, 544, 563, 564) 1 Tablet - with presence sensor, with mounting bracket (Model 573 only) (not shown) 1 Speaker kit 1 ESD shield 1 CompactFlash, 512... MB (not shown) 1 Cable kit, HDD (not shown) 1 Kit, screw (not shown) 1 Kit, tablet stand adapter (Model 573 only) (not shown) Appendix A. touch ...
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...No. SY27-0417-02 Overall, how satisfied are you that you state on this form. h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use the personal information that you supply to contact you about the issues that the information in this book is: ... any other organizations will only use or distribute your comments in this book: Thank you for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 Publication No. Address May we contact you? Readers' comments-we would like to hear from you SurePOS 500 Series Hardware Service Guide for your responses.
...No. SY27-0417-02 Overall, how satisfied are you that you state on this form. h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use the personal information that you supply to contact you about the issues that the information in this book is: ... any other organizations will only use or distribute your comments in this book: Thank you for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 Publication No. Address May we contact you? Readers' comments-we would like to hear from you SurePOS 500 Series Hardware Service Guide for your responses.