Operation Guide
Page 3
...Telephone Lines ...13 Counter Top/Desk Top Tabletop Installation 15 Wall Mounting ...16 TELEPHONE OPERATIONS SETUP ...18 List of System Defaults ...18 Assigning Extension Numbers ...18 Setting the Clock and Calendar ...19 Programming Tone or Pulse Mode ...19 Programming Line Connection ON/OFF 19 Programming Ringer ON/OFF ...20 Adjusting Volume Levels ...20 BASIC OPERATIONS ...21 Making an Outgoing Call ...21 Using Speed Dial ...21 Using Last Number Redial ...21 Using Auto Redial ...22 Answering an Incoming Call ...22 Placing a Call on Hold ...22 HEADSET OPERATION ...23 Headset Enable/Disable...
...Telephone Lines ...13 Counter Top/Desk Top Tabletop Installation 15 Wall Mounting ...16 TELEPHONE OPERATIONS SETUP ...18 List of System Defaults ...18 Assigning Extension Numbers ...18 Setting the Clock and Calendar ...19 Programming Tone or Pulse Mode ...19 Programming Line Connection ON/OFF 19 Programming Ringer ON/OFF ...20 Adjusting Volume Levels ...20 BASIC OPERATIONS ...21 Making an Outgoing Call ...21 Using Speed Dial ...21 Using Last Number Redial ...21 Using Auto Redial ...22 Answering an Incoming Call ...22 Placing a Call on Hold ...22 HEADSET OPERATION ...23 Headset Enable/Disable...
Operation Guide
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... Intercom Call ...25 Answering an Intercom Call ...26 PAGING ...27 Paging a Specific Extension ...27 Receiving an Individual Page ...27 Answering an Individual Page ...27 Paging All Extensions ...27 Answering the Page to All Extensions ...27 CALLER ID SERVICE ...28 Caller Identification Displays ...28 Area Code programming ...28 Using the Caller ID Log ...29 TELEPHONE FEATURES AND OPERATIONS 31 Pause ...31 Flash ...31 Mute ...31 Tone ...31 Do Not Disturb (DND) ...31 Using the Call Timer ...32 Line Privacy ...32 Call Transfer ...32 Speed Dialing ...33 Conference Calling ...34 New Call/Message...
... Intercom Call ...25 Answering an Intercom Call ...26 PAGING ...27 Paging a Specific Extension ...27 Receiving an Individual Page ...27 Answering an Individual Page ...27 Paging All Extensions ...27 Answering the Page to All Extensions ...27 CALLER ID SERVICE ...28 Caller Identification Displays ...28 Area Code programming ...28 Using the Caller ID Log ...29 TELEPHONE FEATURES AND OPERATIONS 31 Pause ...31 Flash ...31 Mute ...31 Tone ...31 Do Not Disturb (DND) ...31 Using the Call Timer ...32 Line Privacy ...32 Call Transfer ...32 Speed Dialing ...33 Conference Calling ...34 New Call/Message...
Operation Guide
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... PACKAGE CONTENTS 1. This instruction manual. (batteries not included) COMPATIBILITY Your IBM-412CID is an extremely cost-effective IBM system telephone, featuring a fully integrated handsfree headset, speakerphone, speed dial, as well as other IBM system telephones to be sure that you have all of the advanced telephone system features of the IBM system telephone, featuring a fully integrated handsfree headset, speakerphone, speed dial, useful LCD display, four line Caller ID support, message waiting indicator, and much more . The IBM-412 is a corded version of the IBM-412CID. 7
... PACKAGE CONTENTS 1. This instruction manual. (batteries not included) COMPATIBILITY Your IBM-412CID is an extremely cost-effective IBM system telephone, featuring a fully integrated handsfree headset, speakerphone, speed dial, as well as other IBM system telephones to be sure that you have all of the advanced telephone system features of the IBM system telephone, featuring a fully integrated handsfree headset, speakerphone, speed dial, useful LCD display, four line Caller ID support, message waiting indicator, and much more . The IBM-412 is a corded version of the IBM-412CID. 7
Operation Guide
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... Flash Key Transfer Key Redial Key SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM FLASH TRNSFR REDIAL MUTE HOLD 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 9 TUV WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET Page All Extensions New Call/Message Waiting Indicator Caller ID Mode Key Erase Caller ID Record Shift Key Intercom Key Page Key Speed Dial/ Extension Keys Phone Line Keys 1 through 4 Dialing Keypad Hands-free Speakerphone & Headset Key Mute Key Hold Key Speaker Volume Handset Volume Headset Volume Model IBM-412CID...
... Flash Key Transfer Key Redial Key SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM FLASH TRNSFR REDIAL MUTE HOLD 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 9 TUV WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET Page All Extensions New Call/Message Waiting Indicator Caller ID Mode Key Erase Caller ID Record Shift Key Intercom Key Page Key Speed Dial/ Extension Keys Phone Line Keys 1 through 4 Dialing Keypad Hands-free Speakerphone & Headset Key Mute Key Hold Key Speaker Volume Handset Volume Headset Volume Model IBM-412CID...
Operation Guide
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... new calls have been received. Call Timer - Allows the user to transfer an outside ) from 1 to Voicemail Service. Headset Integration - Page - Allows connection of the ringer volume level. Message Waiting Indicator - Speed Dialing - Permits user to another extension within the system. Performs single button dialing of phone conversations. Allows timing of last number dialed. Permits adjustment of a PC or FAX machine directly into a conversation for a three-party conference call timer. Flash - Conferencing - Dial from the Caller ID log. USEFUL FEATURES...
... new calls have been received. Call Timer - Allows the user to transfer an outside ) from 1 to Voicemail Service. Headset Integration - Page - Allows connection of the ringer volume level. Message Waiting Indicator - Speed Dialing - Permits user to another extension within the system. Performs single button dialing of phone conversations. Allows timing of last number dialed. Permits adjustment of a PC or FAX machine directly into a conversation for a three-party conference call timer. Flash - Conferencing - Dial from the Caller ID log. USEFUL FEATURES...
Operation Guide
Page 13
... AC power adapter line connected to the phone to operate. USING THE DATA JACK The jack located on pages 13 and 14). It is useful for connecting a FAX machine or PC when there is not active and can be connected to locate each extension in most electronic stores. 3. The DATA jack allows connection to release the cover. 3. NOTE: Many of the advanced system features of Line 1. Near a telephone line jack. 3. Insert the batteries...
... AC power adapter line connected to the phone to operate. USING THE DATA JACK The jack located on pages 13 and 14). It is useful for connecting a FAX machine or PC when there is not active and can be connected to locate each extension in most electronic stores. 3. The DATA jack allows connection to release the cover. 3. NOTE: Many of the advanced system features of Line 1. Near a telephone line jack. 3. Insert the batteries...
Operation Guide
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... specifically designed for wet loca- Never install telephone wiring during a lightning storm. 2. SINGLE LINE JACKS RJ 11 JACK RJ 11 JACK TWO LINE JACKS RJ 14 JACK RJ 14 JACK LINE 1 LINE 2 L1/L2 L3/L4 SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM LINES 1&2 LINES 3&4 L1/L2 L3/L4 SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM FLASH TRNSFR REDIAL MUTE HOLD 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET FLASH...
... specifically designed for wet loca- Never install telephone wiring during a lightning storm. 2. SINGLE LINE JACKS RJ 11 JACK RJ 11 JACK TWO LINE JACKS RJ 14 JACK RJ 14 JACK LINE 1 LINE 2 L1/L2 L3/L4 SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM LINES 1&2 LINES 3&4 L1/L2 L3/L4 SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM FLASH TRNSFR REDIAL MUTE HOLD 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET FLASH...
Operation Guide
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.../L4 SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM FLASH TRNSFR REDIAL MUTE HOLD 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 9 TUV WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET COUNTER TOP/DESK TOP INSTALLATION 1. Plug one end of the handset coiled cord into the jack labeled ADAPTER in the rear of the telephone. 2. Insert the AC adapter cable into the handset. For lines 3 and 4, plug the other end of the phone base. 15...
.../L4 SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM FLASH TRNSFR REDIAL MUTE HOLD 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 9 TUV WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET COUNTER TOP/DESK TOP INSTALLATION 1. Plug one end of the handset coiled cord into the jack labeled ADAPTER in the rear of the telephone. 2. Insert the AC adapter cable into the handset. For lines 3 and 4, plug the other end of the phone base. 15...
Operation Guide
Page 17
... the telephone line cord into the wall AC (electrical) outlet. 14. The L3/L4 telephone line cord should now extend over the wall plate posts or screws and slide the telephone down so it back into the wall mount position as shown below. 8. Model IBM-412CID Bottom View RECESS FOR SHORT TELEPHONE CORD BATTERY COMPARTMENT SHOWN WITH THE DOOR REMOVED WALL MOUNTING/DESK ADAPTER SHOWN IN WALL MOUNTING POSITION HANDSET CORD JACK 17 Connect the phone cord...
... the telephone line cord into the wall AC (electrical) outlet. 14. The L3/L4 telephone line cord should now extend over the wall plate posts or screws and slide the telephone down so it back into the wall mount position as shown below. 8. Model IBM-412CID Bottom View RECESS FOR SHORT TELEPHONE CORD BATTERY COMPARTMENT SHOWN WITH THE DOOR REMOVED WALL MOUNTING/DESK ADAPTER SHOWN IN WALL MOUNTING POSITION HANDSET CORD JACK 17 Connect the phone cord...
Operation Guide
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... [1], [0]. 3. Enter 2 digits XX where XX is as follows: Function Tone/Pulse Mode Headset Extension Number Ringer Line Connection Speaker Volume Handset Volume Headset Volume Ringer Volume Speed Dial Area Code Calendar Caller ID Log Default Tone Disable 11 On - 4 lines On - 4 lines 12th level Minimum level Middle level Middle level Empty Empty Jan 01 Fr 12:00 am Empty You may clear all programmed data and all the parameters will be heard to the system error. Press [STORE]. 2. A short ring will...
... [1], [0]. 3. Enter 2 digits XX where XX is as follows: Function Tone/Pulse Mode Headset Extension Number Ringer Line Connection Speaker Volume Handset Volume Headset Volume Ringer Volume Speed Dial Area Code Calendar Caller ID Log Default Tone Disable 11 On - 4 lines On - 4 lines 12th level Minimum level Middle level Middle level Empty Empty Jan 01 Fr 12:00 am Empty You may clear all programmed data and all the parameters will be heard to the system error. Press [STORE]. 2. A short ring will...
Operation Guide
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... mode. 4. PROGRAMMING TONE OR PULSE MODE Tone mode is extension (Station) 11, the next key to deactivating individual phone lines on the [LINE] keys will appear lit (the LED on an extension. Press [STORE]. 2. Enter 2 digits for DAY from 1~7 where 1 is for SU, 2 is not in function as a speed dial number. Note that if a phone does not have 4 incoming phone lines, those lines that specific line (L1, L2, L3, or L4). When using the features intercom (ICM) and page, extensions...
... mode. 4. PROGRAMMING TONE OR PULSE MODE Tone mode is extension (Station) 11, the next key to deactivating individual phone lines on the [LINE] keys will appear lit (the LED on an extension. Press [STORE]. 2. Enter 2 digits for DAY from 1~7 where 1 is for SU, 2 is not in function as a speed dial number. Note that if a phone does not have 4 incoming phone lines, those lines that specific line (L1, L2, L3, or L4). When using the features intercom (ICM) and page, extensions...
Operation Guide
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... INCOMING CALL Using the Handset 1. You will automatically be connected to be connected with the flashing LED to the ringing outside line. 2. Press an available [LINE] key [LINE1, LINE2, LINE3, or LINE4] 2. No further action is in Auto Redial mode. PLACING A CALL ON HOLD Placing a Call on Hold 1. Press the [HOLD] key to the ringing outside line. Releasing a Call on Hold 1. The [REDIAL] LED will flash and the [MUTE] key will flash rapidly. Using the Speakerphone (hands free) 1. USING AUTO REDIAL If the phone number dialed...
... INCOMING CALL Using the Handset 1. You will automatically be connected to be connected with the flashing LED to the ringing outside line. 2. Press an available [LINE] key [LINE1, LINE2, LINE3, or LINE4] 2. No further action is in Auto Redial mode. PLACING A CALL ON HOLD Placing a Call on Hold 1. Press the [HOLD] key to the ringing outside line. Releasing a Call on Hold 1. The [REDIAL] LED will flash and the [MUTE] key will flash rapidly. Using the Speakerphone (hands free) 1. USING AUTO REDIAL If the phone number dialed...
Operation Guide
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Plug the handset/headset "Y" adapter (included) into the handset on the base of the telephone. 2. Press [SPKR] to headset operation. 1. To hang up, press [SPKR]. You will hear a short ring to provide optional hands-free operation. 1. Remove the coiled handset cord from handset to turn ON/OFF the headset mode 3. Press [SHIFT] 2. To place a call ) press the [VOLUME] key UP or DOWN until you may easily switch from the handset jack on top of the...
Plug the handset/headset "Y" adapter (included) into the handset on the base of the telephone. 2. Press [SPKR] to headset operation. 1. To hang up, press [SPKR]. You will hear a short ring to provide optional hands-free operation. 1. Remove the coiled handset cord from handset to turn ON/OFF the headset mode 3. Press [SHIFT] 2. To place a call ) press the [VOLUME] key UP or DOWN until you may easily switch from the handset jack on top of the...
Operation Guide
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... not busy or set to [DND]. The [MUTE] and the [ICM] LED's will light and the extension number of the DSS keys. Listen to the page. Press the [PAGEALL] key. Dial the desired phone extension or press one or all stations, your voice will be dis- ANSWERING AN INDIVIDUAL PAGE With the Handset 1. Make your message. Your message will only be lit. 2. Press the [PAGE] key. (You may use the handset, headset or speakerphone to place the call...
... not busy or set to [DND]. The [MUTE] and the [ICM] LED's will light and the extension number of the DSS keys. Listen to the page. Press the [PAGEALL] key. Dial the desired phone extension or press one or all stations, your voice will be dis- ANSWERING AN INDIVIDUAL PAGE With the Handset 1. Make your message. Your message will only be lit. 2. Press the [PAGE] key. (You may use the handset, headset or speakerphone to place the call...
Operation Guide
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... original LCD display. There is picked up to area code programming will ring, indicating an incoming call. 2. The phone will be displayed by another phone in the system. Simultaneous Caller ID Signals (Ringing on those lines. CALLER IDENTIFICATION DISPLAYS Caller ID Displayed when the Phone is being performed (such as programming the SPEED DIAL key, making an outgoing call, setting the clock, etc.), the Caller ID may be stored with the area code and dialed with the area code until deleted from the Caller...
... original LCD display. There is picked up to area code programming will ring, indicating an incoming call. 2. The phone will be displayed by another phone in the system. Simultaneous Caller ID Signals (Ringing on those lines. CALLER IDENTIFICATION DISPLAYS Caller ID Displayed when the Phone is being performed (such as programming the SPEED DIAL key, making an outgoing call, setting the clock, etc.), the Caller ID may be stored with the area code and dialed with the area code until deleted from the Caller...
Operation Guide
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Press [MUTE]. 5. A short ring will be heard to signal successful programming. A short ring will appear. This screen displays the total number of New Calls. To go FORWARD (oldest call to scroll through the caller list, press the [ USING THE CALLER ID LOG Retrieving the List 1. Press the [] keys beneath the display to most recent call to oldest call ) through the caller list, press the [>] key. 4. Press [7], [1]. 3. Erasing the Caller ID Area Code 1. Press [STORE] key. 2. This way they can...
Press [MUTE]. 5. A short ring will be heard to signal successful programming. A short ring will appear. This screen displays the total number of New Calls. To go FORWARD (oldest call to scroll through the caller list, press the [ USING THE CALLER ID LOG Retrieving the List 1. Press the [] keys beneath the display to most recent call to oldest call ) through the caller list, press the [>] key. 4. Press [7], [1]. 3. Erasing the Caller ID Area Code 1. Press [STORE] key. 2. This way they can...
Operation Guide
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... this feature to insert a timing delay between digits. FLASH The [FLASH] key supports custom-calling services that is most useful for programming dialing delays in long number sequences of the number.) 1. Press the [MUTE] key again to restore the sound to answer the call by pressing the ringing [LINE] key. Dial the desired number in TONE signaling. The other party will show MUTE. If receiving an outside , paging or intercom) from PULSE to the other party. MUTE The MUTE feature allows...
... this feature to insert a timing delay between digits. FLASH The [FLASH] key supports custom-calling services that is most useful for programming dialing delays in long number sequences of the number.) 1. Press the [MUTE] key again to restore the sound to answer the call by pressing the ringing [LINE] key. Dial the desired number in TONE signaling. The other party will show MUTE. If receiving an outside , paging or intercom) from PULSE to the other party. MUTE The MUTE feature allows...
Operation Guide
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... by your voice messaging service. Dial the number for your local telephone company. 35 Continue as instructed by your local telephone company when you wish to manually turn off the flashing voice mail indicator. There may still be heard to signal successful programming. This number will be lit indicating new calls. Enter your password. 3. ACCESSING YOUR VOICE MAIL 1. Press [ERASE] key to the service. 2. Once the calls have been viewed (Caller ID Log) the light will...
... by your voice messaging service. Dial the number for your local telephone company. 35 Continue as instructed by your local telephone company when you wish to manually turn off the flashing voice mail indicator. There may still be heard to signal successful programming. This number will be lit indicating new calls. Enter your password. 3. ACCESSING YOUR VOICE MAIL 1. Press [ERASE] key to the service. 2. Once the calls have been viewed (Caller ID Log) the light will...
Operation Guide
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... [LINE 1]. • Check the assigned extension codes, making sure they are unique. • Be sure the length of cable between stations does not exceed 300 feet. • Check that line. • See Programming Ringer On/Off. Can't hear the ring signal. • Check the ringer volume controls. TROUBLESHOOTING Intercom, line status, auto-answer, privacy or auto-line selection are inoperable. • Check if Lines 1 and 2 are cross wired in the wall jack. • If used, see speed dialing...
... [LINE 1]. • Check the assigned extension codes, making sure they are unique. • Be sure the length of cable between stations does not exceed 300 feet. • Check that line. • See Programming Ringer On/Off. Can't hear the ring signal. • Check the ringer volume controls. TROUBLESHOOTING Intercom, line status, auto-answer, privacy or auto-line selection are inoperable. • Check if Lines 1 and 2 are cross wired in the wall jack. • If used, see speed dialing...
Operation Guide
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... (PBX). • The call before the Caller ID data was displayed, which usually occurs after the second ring. Intercom service doesn't appear to work when the phone is in order to turn on the display. • Make sure you have subscribed to voice mail compatible with "FSK" type signaling (check with your local phone company). "Out of service, either Tone or Pulse.. 39 Review "Connecting Your Telephone Lines" section. New Call/Message Waiting Indicator doesn't work properly. • Make sure...
... (PBX). • The call before the Caller ID data was displayed, which usually occurs after the second ring. Intercom service doesn't appear to work when the phone is in order to turn on the display. • Make sure you have subscribed to voice mail compatible with "FSK" type signaling (check with your local phone company). "Out of service, either Tone or Pulse.. 39 Review "Connecting Your Telephone Lines" section. New Call/Message Waiting Indicator doesn't work properly. • Make sure...