User Guide
Page 1
... 140°F (60°C). J4 TrueSTEAM Mounting bracket and hardware Backflow preventer Saddle valve E Water supply hose F Drain hose (10 feet) G Duct nozzle and gasket H Owner's manual I J3 Tools needed to local codes for proper draining practices for hot water. Refer to install TrueSTEAM Wire cutter/stripper 1-3/4-in . GETTING STARTED TrueSTEAM™ TM PROFESSIONAL INSTALLATION GUIDE INCLUDED IN THIS HUMIDIFIER BOX MOUNTING PLUMBING WIRING OPERATION AND SERVICE G F H E I Service label J3 Humidity control* J4 VisionPRO IAQ control* * Control based on model ordered.
... 140°F (60°C). J4 TrueSTEAM Mounting bracket and hardware Backflow preventer Saddle valve E Water supply hose F Drain hose (10 feet) G Duct nozzle and gasket H Owner's manual I J3 Tools needed to local codes for proper draining practices for hot water. Refer to install TrueSTEAM Wire cutter/stripper 1-3/4-in . GETTING STARTED TrueSTEAM™ TM PROFESSIONAL INSTALLATION GUIDE INCLUDED IN THIS HUMIDIFIER BOX MOUNTING PLUMBING WIRING OPERATION AND SERVICE G F H E I Service label J3 Humidity control* J4 VisionPRO IAQ control* * Control based on model ordered.
User Guide
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...: Clean the Tank 49 STEP FOUR: Replace the Water Level Sensor 49 Changing the Water Filter 50 Water Level Sensor Troubleshooting Steps...........51 Test Setup 51 Test Pins 51 Testing for Shorts 51 Good Water Sensor 51 Bad Water Sensor 51 STEP FIVE: Reinstall the Tank 52 Troubleshooting 53 A: Specifications 58 B: Parts List 59 PLUMBING WIRING OPERATION AND SERVICE APPENDICES ? For assistance with this product please visit http://yourhome.honeywell.com or call Honeywell Customer Care toll-free...
...: Clean the Tank 49 STEP FOUR: Replace the Water Level Sensor 49 Changing the Water Filter 50 Water Level Sensor Troubleshooting Steps...........51 Test Setup 51 Test Pins 51 Testing for Shorts 51 Good Water Sensor 51 Bad Water Sensor 51 STEP FIVE: Reinstall the Tank 52 Troubleshooting 53 A: Specifications 58 B: Parts List 59 PLUMBING WIRING OPERATION AND SERVICE APPENDICES ? For assistance with this product please visit http://yourhome.honeywell.com or call Honeywell Customer Care toll-free...
User Guide
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... softened water TrueSTEAM draws water from the cold water line after whole house water softener Water Softener Water Heater When using a whole house water softener as undue wear and tear in -line polyphosphate filter is less than 1 grain per gallon hardness. A properly functioning water softener will help to address the issue of the in homes with extreme hard water problems should consider using softened water, use of water quality and hardness, homes with hard water. In...
... softened water TrueSTEAM draws water from the cold water line after whole house water softener Water Softener Water Heater When using a whole house water softener as undue wear and tear in -line polyphosphate filter is less than 1 grain per gallon hardness. A properly functioning water softener will help to address the issue of the in homes with extreme hard water problems should consider using softened water, use of water quality and hardness, homes with hard water. In...
User Guide
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...-814-9452 TrueSTEAM Pre-Install Information Model Number of TrueSTEAM Unit Date Code (xxxx) Water Quality Test 1 2 3 (circle one) Water Pressure Test (psi) Flush Cycle Setting Duct Static Pressure Test (in.wc.) (Maximum static pressure is typically required for the Honeywell tech support specialist to accurately evaluate each situation. PVC or Standard PVC Standard N/A (circle one ) If Drain - TrueSTEAM or Controller TrueSTEAM Controller (circle one ) Fan Control - Failure...
...-814-9452 TrueSTEAM Pre-Install Information Model Number of TrueSTEAM Unit Date Code (xxxx) Water Quality Test 1 2 3 (circle one) Water Pressure Test (psi) Flush Cycle Setting Duct Static Pressure Test (in.wc.) (Maximum static pressure is typically required for the Honeywell tech support specialist to accurately evaluate each situation. PVC or Standard PVC Standard N/A (circle one ) If Drain - TrueSTEAM or Controller TrueSTEAM Controller (circle one ) Fan Control - Failure...
User Guide
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... or equipment damage. TrueSTEAM Humidification System 69-2285-01 7 Explain this to home, and heating element failure. CAUTION: Steam Condensation, Fire, and Freezing Water Hazard. Disconnect HVAC equipment before installing, using, or working with the TrueSTEAM humidifier: • Do not direct the steam nozzle at people. • Water inside tank can be very hot. Make sure the homeowner understands the danger of fan or limit control or result in...
... or equipment damage. TrueSTEAM Humidification System 69-2285-01 7 Explain this to home, and heating element failure. CAUTION: Steam Condensation, Fire, and Freezing Water Hazard. Disconnect HVAC equipment before installing, using, or working with the TrueSTEAM humidifier: • Do not direct the steam nozzle at people. • Water inside tank can be very hot. Make sure the homeowner understands the danger of fan or limit control or result in...
User Guide
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... sends moist air outside and replaces it with the homeowners and answer any humidifier. An Energy Recovery Ventilator (ERV) is on, clean TrueSTEAM using the steps found in the "Routine Maintenance" section on page 46, or in typical winter weather is still not reached, then a larger capacity TrueSTEAM may be too low to lower the temperature setting on heating costs.Personal Safety 8 TrueSTEAM Humidification System...
... sends moist air outside and replaces it with the homeowners and answer any humidifier. An Energy Recovery Ventilator (ERV) is on, clean TrueSTEAM using the steps found in the "Routine Maintenance" section on page 46, or in typical winter weather is still not reached, then a larger capacity TrueSTEAM may be too low to lower the temperature setting on heating costs.Personal Safety 8 TrueSTEAM Humidification System...
User Guide
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... well ventilated. See "Appendix B: Parts List" on page 59. • If used near a pool or spa, make sure TrueSTEAM can increase the temperature inside TrueSTEAM and shorten its life. • Do not mount directly to avoid water damage or heating element failure. • Install TrueSTEAM on the interior, be strong enough to support TrueSTEAM's weight when full of downstream open air space. Clear away excess...
... well ventilated. See "Appendix B: Parts List" on page 59. • If used near a pool or spa, make sure TrueSTEAM can increase the temperature inside TrueSTEAM and shorten its life. • Do not mount directly to avoid water damage or heating element failure. • Install TrueSTEAM on the interior, be strong enough to support TrueSTEAM's weight when full of downstream open air space. Clear away excess...
User Guide
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... TrueSTEAM. For Remote Mounting Instructions, see "Appendix B: Parts List" on page 59). Supply MOUNTING M29596 M29597 This manual covers duct mounting of installation, but it requires that a suitable mounting location can be installed to use a remote mounting kit (see "Remote Installation" on page 18 or "Document 69-2317" (included with Remote Mounting Kit). Return Supply REMOTE MOUNTING - You will need to carry steam...
... TrueSTEAM. For Remote Mounting Instructions, see "Appendix B: Parts List" on page 59). Supply MOUNTING M29596 M29597 This manual covers duct mounting of installation, but it requires that a suitable mounting location can be installed to use a remote mounting kit (see "Remote Installation" on page 18 or "Document 69-2317" (included with Remote Mounting Kit). Return Supply REMOTE MOUNTING - You will need to carry steam...
User Guide
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... are for applications where standard draining to a floor drain is operating. • Use a pump with condensate pump. SEAL ALL CONNECTIONS FROM SOLENOID VALVE TO DRAIN STACK 3/4 IN. FNPT X 1-1/2 IN. Consult and follow local plumbing codes in a drip pan with wet switch wired to turn off TrueSTEAM. FNPT X 3/4 IN. CPVC PIPE TO PUMP HOSE CLAMPS AT ALL CONNECTIONS M28713 • Use Hartell A3X-115 condensate...
... are for applications where standard draining to a floor drain is operating. • Use a pump with condensate pump. SEAL ALL CONNECTIONS FROM SOLENOID VALVE TO DRAIN STACK 3/4 IN. FNPT X 1-1/2 IN. Consult and follow local plumbing codes in a drip pan with wet switch wired to turn off TrueSTEAM. FNPT X 3/4 IN. CPVC PIPE TO PUMP HOSE CLAMPS AT ALL CONNECTIONS M28713 • Use Hartell A3X-115 condensate...
User Guide
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... in the TrueSTEAM installation guide when coupling the RO Filter drain with the RO Filtration System for proper drain installation. Connect another water line between the home's cold water line and the TrueSTEAM location. (Mounting hardware is provided.) 2. APPENDICES 24 TrueSTEAM Humidification System 69-2285-01 IMPORTANT: Refer to and follow local codes for complete installation instructions. 6 Cold Water Supply 2 Manual Shutoff Valve 1/4" White Tubing White Tubing 1 3 2 4 5 Yellow Tubing Red Tubing Drainflow Control 3 Backflow Preventer...
... in the TrueSTEAM installation guide when coupling the RO Filter drain with the RO Filtration System for proper drain installation. Connect another water line between the home's cold water line and the TrueSTEAM location. (Mounting hardware is provided.) 2. APPENDICES 24 TrueSTEAM Humidification System 69-2285-01 IMPORTANT: Refer to and follow local codes for complete installation instructions. 6 Cold Water Supply 2 Manual Shutoff Valve 1/4" White Tubing White Tubing 1 3 2 4 5 Yellow Tubing Red Tubing Drainflow Control 3 Backflow Preventer...
User Guide
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... helps prevent steam from entering the supply duct when the HVAC system is different from evaporative pad humidifier wiring. Using a humidistat separate from the thermostat CONFIGURATION 1 - CONFIGURATION 2 - Proceed to "Wiring Basics: Configuration 1" illustration at bottom of next page. STEP ONE: Make Power Monitoring Decision Power Monitoring is ideal for contractors who : Want simplified wiring - TrueSTEAM only needs to be connected to set , and how TrueSTEAM operates for the humidity control. using...
... helps prevent steam from entering the supply duct when the HVAC system is different from evaporative pad humidifier wiring. Using a humidistat separate from the thermostat CONFIGURATION 1 - CONFIGURATION 2 - Proceed to "Wiring Basics: Configuration 1" illustration at bottom of next page. STEP ONE: Make Power Monitoring Decision Power Monitoring is ideal for contractors who : Want simplified wiring - TrueSTEAM only needs to be connected to set , and how TrueSTEAM operates for the humidity control. using...
User Guide
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... RECOMMENDED AIR FLOW SWITCH (AFS) R Rc W Y G ELECTRONIC HUMIDISTAT OPTION 2: TrueIAQ Wiring 24V 24V HUM HUM C GT R RT GF EXT HVAC POWER MASTER TrueSTEAM - INTERNAL M24756 OPTION 1: Dry-contact Mechanical Humidistat Wiring 1 Make sure that the thermostat used isolates Y from G. Follow the diagram for additional instructions if needed. INTERNAL 1 Make sure that the thermostat used isolates Y from G. Make sure TrueSTEAM is not plugged in. Using the Correct Control Diagram WIRING...
... RECOMMENDED AIR FLOW SWITCH (AFS) R Rc W Y G ELECTRONIC HUMIDISTAT OPTION 2: TrueIAQ Wiring 24V 24V HUM HUM C GT R RT GF EXT HVAC POWER MASTER TrueSTEAM - INTERNAL M24756 OPTION 1: Dry-contact Mechanical Humidistat Wiring 1 Make sure that the thermostat used isolates Y from G. Follow the diagram for additional instructions if needed. INTERNAL 1 Make sure that the thermostat used isolates Y from G. Make sure TrueSTEAM is not plugged in. Using the Correct Control Diagram WIRING...
User Guide
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... ISOLATION RELAY BETWEEN THE TRUESTEAM HUMIDIFIER AND THE AIR HANDLER. AN R8222B1067 COULD BE USED. 2 THE 50027910-001 AIR-FLOW SWITCH (AFS) IS RECOMMENDED TO ENSURE THERE IS AIR-FLOW WHEN THE HUMIDIFIER IS RUNNING. THE TRUESTEAM HUMIDIFIER REQUIRES THE FAN TO CONTINUE TO RUN UNTIL THE WATER TEMPERATURE IN THE RESERVOIR IS COOLED TO 170 DEG TO PREVENT STEAM FROM CONDENSING IN THE DUCTWORK. FURNACE SET UP IS SHOWN. MAKE...
... ISOLATION RELAY BETWEEN THE TRUESTEAM HUMIDIFIER AND THE AIR HANDLER. AN R8222B1067 COULD BE USED. 2 THE 50027910-001 AIR-FLOW SWITCH (AFS) IS RECOMMENDED TO ENSURE THERE IS AIR-FLOW WHEN THE HUMIDIFIER IS RUNNING. THE TRUESTEAM HUMIDIFIER REQUIRES THE FAN TO CONTINUE TO RUN UNTIL THE WATER TEMPERATURE IN THE RESERVOIR IS COOLED TO 170 DEG TO PREVENT STEAM FROM CONDENSING IN THE DUCTWORK. FURNACE SET UP IS SHOWN. MAKE...
User Guide
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... the Go button to prepare TrueSTEAM for humidity if TrueSTEAM is controlling the fan. • Check all valves. when TrueSTEAM is heating water for humidity is running , day-to Off. Make sure it will be blinking. The homeowner can use . TrueSTEAM will automatically reset if the Go button is full. • The Humidifying light will stop blinking - Turn the humidity control to the homeowner. Water flow stops automatically 5 M32916 when the tank is not pressed after the call for steam production. Wait...
... the Go button to prepare TrueSTEAM for humidity if TrueSTEAM is controlling the fan. • Check all valves. when TrueSTEAM is heating water for humidity is running , day-to Off. Make sure it will be blinking. The homeowner can use . TrueSTEAM will automatically reset if the Go button is full. • The Humidifying light will stop blinking - Turn the humidity control to the homeowner. Water flow stops automatically 5 M32916 when the tank is not pressed after the call for steam production. Wait...
User Guide
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... not use hydrocarbon-based cleaners. TrueSTEAM must be unplugged before removing the cover. Install a new sensor if excessive mineral deposits are present, or if gaskets are in good condition (no cracks). Hazardous voltage could cause death or serious injury. Remove the sensor. See "Parts List" on page 59. 49 OPERATION AND SERVICE If cracks are noticed, replace water sensor assembly (including gaskets). STEP THREE: Clean the Tank 1 Use tap water...
... not use hydrocarbon-based cleaners. TrueSTEAM must be unplugged before removing the cover. Install a new sensor if excessive mineral deposits are present, or if gaskets are in good condition (no cracks). Hazardous voltage could cause death or serious injury. Remove the sensor. See "Parts List" on page 59. 49 OPERATION AND SERVICE If cracks are noticed, replace water sensor assembly (including gaskets). STEP THREE: Clean the Tank 1 Use tap water...
User Guide
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... a new filter. See "Reverse Osmosis Filter" on and check for leaks. Turn water supply on page 23. Apply a modest pull to be replaced. Be sure to water fill/drain issues. Replace the cartridges once every humidification season or when the Cleaning Required or Service light starts blinking due to install the new filter correctly. M29634 Secure the new filter in the direction of the water flow. Changing the Water Filter Replace the polyphosphate water filter at the saddle valve or T-fitting 1 and manual...
... a new filter. See "Reverse Osmosis Filter" on and check for leaks. Turn water supply on page 23. Apply a modest pull to be replaced. Be sure to water fill/drain issues. Replace the cartridges once every humidification season or when the Cleaning Required or Service light starts blinking due to install the new filter correctly. M29634 Secure the new filter in the direction of the water flow. Changing the Water Filter Replace the polyphosphate water filter at the saddle valve or T-fitting 1 and manual...
User Guide
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... call for humidity, the Humidifying light will ready TrueSTEAM to the "Lock" position and plug in the power cord. TrueSTEAM waits 5 minutes to complete the tank reconnection before attaching the tank. If the control is calling for humidity (if present). This will blink at startup. TrueSTEAM Humidification System 69-2285-01 Press the Go button once the tank is seated properly in the TrueSTEAM base. OPERATION AND SERVICE STEP...
... call for humidity, the Humidifying light will ready TrueSTEAM to the "Lock" position and plug in the power cord. TrueSTEAM waits 5 minutes to complete the tank reconnection before attaching the tank. If the control is calling for humidity (if present). This will blink at startup. TrueSTEAM Humidification System 69-2285-01 Press the Go button once the tank is seated properly in the TrueSTEAM base. OPERATION AND SERVICE STEP...
User Guide
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...; If TrueSTEAM is cool before releasing the tank, especially if water is set for the fault indicated, along with water. Disconnect water level sensor wiring. 3. Readings between P1 & P3, P1 & P4, P2 & P4 and P4 & P5 should be appox. 120vac) exists in a series that monitor operation, maintenance schedules, and faults. If they do not replace the sensor. return to fill into the tank, replace the solenoid valve TrueSTEAM Humidification System 69...
...; If TrueSTEAM is cool before releasing the tank, especially if water is set for the fault indicated, along with water. Disconnect water level sensor wiring. 3. Readings between P1 & P3, P1 & P4, P2 & P4 and P4 & P5 should be appox. 120vac) exists in a series that monitor operation, maintenance schedules, and faults. If they do not replace the sensor. return to fill into the tank, replace the solenoid valve TrueSTEAM Humidification System 69...
User Guide
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... sure 1 foot of Service LED Blinks 7 Fault Description HVAC power not present. Allow TrueSTEAM to clear the fault. 2. Check DIP 4 position and verify correct wiring based on . 6. Unplug any additional equipment plugged into this circuit. Ensure TrueSTEAM is on DIP 4 position. Confirm humidity call starts by checking if Humidifying light is installed in to 40°C). 3. If the fault returns, replace TrueSTEAM. OPERATION AND SERVICE TrueSTEAM Humidification System 69-2285...
... sure 1 foot of Service LED Blinks 7 Fault Description HVAC power not present. Allow TrueSTEAM to clear the fault. 2. Check DIP 4 position and verify correct wiring based on . 6. Unplug any additional equipment plugged into this circuit. Ensure TrueSTEAM is on DIP 4 position. Confirm humidity call starts by checking if Humidifying light is installed in to 40°C). 3. If the fault returns, replace TrueSTEAM. OPERATION AND SERVICE TrueSTEAM Humidification System 69-2285...
User Guide
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... Vac at heating element terminals. 6. Reassemble tank, reinstall tank and press the "GO" button to Prestige. Ensure DIP switches are clean. 3. Also DIP 4 up if TrueSTEAM R and C aren't wired.) 3. If the fault persists, replace wireless adapter and re-enroll connection to reset. 6. Auto-Recoverable? Ensure entire tank, heating element and reservoir area are set correctly. (DIP 3 up .) 4. Reconnect cover and plug in one minute. OPERATION AND SERVICE 56 TrueSTEAM Humidification System...
... Vac at heating element terminals. 6. Reassemble tank, reinstall tank and press the "GO" button to Prestige. Ensure DIP switches are clean. 3. Also DIP 4 up if TrueSTEAM R and C aren't wired.) 3. If the fault persists, replace wireless adapter and re-enroll connection to reset. 6. Auto-Recoverable? Ensure entire tank, heating element and reservoir area are set correctly. (DIP 3 up .) 4. Reconnect cover and plug in one minute. OPERATION AND SERVICE 56 TrueSTEAM Humidification System...