Maintenance and Service Guide
Page 32
Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Maintenance and Service Guide
Page 41
... drives. If the hard disk is your drive designation), and then press enter. 9. select Advanced and then select to the notebook. 2. After the drivers have been installed, the application software may be installed. Service Manual Removal and Replacement 2-11 Connect the AC adapter to restore... operating system and drivers. Recovering the Factory Software The following process or unplug the AC adapter until the process completes. 1. If prompted, accept the recommended partition size. When the HP logo appears, press esc to reboot the notebook, press ctrl+alt+del, and then follow ...
... drives. If the hard disk is your drive designation), and then press enter. 9. select Advanced and then select to the notebook. 2. After the drivers have been installed, the application software may be installed. Service Manual Removal and Replacement 2-11 Connect the AC adapter to restore... operating system and drivers. Recovering the Factory Software The following process or unplug the AC adapter until the process completes. 1. If prompted, accept the recommended partition size. When the HP logo appears, press esc to reboot the notebook, press ctrl+alt+del, and then follow ...
Maintenance and Service Guide
Page 103
...Panel. Contact software vendor for AC and battery power are installed properly. Notebook won't suspend if connection to resume if network card is active. Repair Center: Likely Causes Make sure notebook is loading and checking hardware and network connections. Service Manual Troubleshooting and... Comments Check cable connections. If problem appears after installing new software (including drivers), uninstall that software. Make sure SDRAM modules are not set to Never. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does...
...Panel. Contact software vendor for AC and battery power are installed properly. Notebook won't suspend if connection to resume if network card is active. Repair Center: Likely Causes Make sure notebook is loading and checking hardware and network connections. Service Manual Troubleshooting and... Comments Check cable connections. If problem appears after installing new software (including drivers), uninstall that software. Make sure SDRAM modules are not set to Never. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does...
Maintenance and Service Guide
Page 107
By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Check for use with e-Diagtools diagnostics. Make sure ... while booting or resuming. Symptom Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset...
By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Check for use with e-Diagtools diagnostics. Make sure ... while booting or resuming. Symptom Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset...
Maintenance and Service Guide
Page 108
Restart notebook. Test ports with e-Diagtools diagnostics. Motherboard Check settings in Control Panel. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Open hardware Device Manager. Check settings in ...problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try disabling another device. Test ...
Restart notebook. Test ports with e-Diagtools diagnostics. Motherboard Check settings in Control Panel. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Open hardware Device Manager. Check settings in ...problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try disabling another device. Test ...
Maintenance and Service Guide
Page 109
... as shipped. (Drivers are no more than 1 meter apart. Check settings in Windows Help. Open Hardware Device Manager. Try to network or network may not be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters (330 feet...problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Test LAN with ECP parallel port. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. Try connecting...
... as shipped. (Drivers are no more than 1 meter apart. Check settings in Windows Help. Open Hardware Device Manager. Try to network or network may not be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters (330 feet...problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Test LAN with ECP parallel port. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. Try connecting...
Maintenance and Service Guide
Page 110
... display does not appear when button is enabled in One-Touch tab of Keyboard in another AC adapter, if available. Restart notebook. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard cracked. Check...customer abuse. 3-18 Troubleshooting and Diagnostics Service Manual If card requires an IRQ, make sure one slot is available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared to be caused by customer abuse. For ...
... display does not appear when button is enabled in One-Touch tab of Keyboard in another AC adapter, if available. Restart notebook. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard cracked. Check...customer abuse. 3-18 Troubleshooting and Diagnostics Service Manual If card requires an IRQ, make sure one slot is available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared to be caused by customer abuse. For ...
Maintenance and Service Guide
Page 112
...you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows ...Running e-Diagtools The following diagnostic tools you want to run e-Diagtools. 4. When the HP logo appears, press F10 to start the basic hardware test. Press F2 to start the...The individual steps might differ slightly for the program. 3. If you exit the program so drivers can download the latest version of testing: • User-level testing using a basic hardware ...
...you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows ...Running e-Diagtools The following diagnostic tools you want to run e-Diagtools. 4. When the HP logo appears, press F10 to start the basic hardware test. Press F2 to start the...The individual steps might differ slightly for the program. 3. If you exit the program so drivers can download the latest version of testing: • User-level testing using a basic hardware ...
WLAN solutions for HP enterprise notebooks and Tablet PCs
Page 3
... Introduction Since early 2003 there has been explosive growth in future driver releases. HP offers a selection of standards-based WLAN solutions for a WLAN are not compromised? • Manageability - HP addresses the need physical access to the network to attempt to ...AES in the sales of a wired LAN: • Authentication - These concerns have been-and continue to make network security more manageable? Aside from physical access, however, the security challenges for enterprise notebooks and Tablet PCs...
... Introduction Since early 2003 there has been explosive growth in future driver releases. HP offers a selection of standards-based WLAN solutions for a WLAN are not compromised? • Manageability - HP addresses the need physical access to the network to attempt to ...AES in the sales of a wired LAN: • Authentication - These concerns have been-and continue to make network security more manageable? Aside from physical access, however, the security challenges for enterprise notebooks and Tablet PCs...
WLAN solutions for HP enterprise notebooks and Tablet PCs
Page 4
... IT staff. User credential management HP addresses the need for the security and simplified management of user credentials by the U.S. WLAN driver and client software that builds on... for some cases from most recent WLAN security standard that unifies security capabilities of HP client PCs under a common architecture and single user interface. WPA is a block cipher using... insecure. government and military.) AES is being delivered that are compatible across multiple notebooks and WLAN adapters, and are typically more information, visit www.rsasecurity.oom 3 Wi...
... IT staff. User credential management HP addresses the need for the security and simplified management of user credentials by the U.S. WLAN driver and client software that builds on... for some cases from most recent WLAN security standard that unifies security capabilities of HP client PCs under a common architecture and single user interface. WPA is a block cipher using... insecure. government and military.) AES is being delivered that are compatible across multiple notebooks and WLAN adapters, and are typically more information, visit www.rsasecurity.oom 3 Wi...
WLAN solutions for HP enterprise notebooks and Tablet PCs
Page 6
power varies by a future driver release. 6 MiniPCI Type IIIA 300 ft. 1000 ft. 300 ft. MiniPCI Type IIIB 0.026 lb/11.75 gm (max) N/A N/A 500 ft. 150 ft. 1200 ft. ...
power varies by a future driver release. 6 MiniPCI Type IIIA 300 ft. 1000 ft. 300 ft. MiniPCI Type IIIB 0.026 lb/11.75 gm (max) N/A N/A 500 ft. 150 ft. 1200 ft. ...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility
Page 5
HP does not guarantee that the correct drivers load and to prevent file corruption or damage to the components during initial setup: Do not set up the notebook while it is normal for the notebook to run demanding applications at full power. Startup Guide 1-1 As a result of increased power ...safety information, refer on the Documentation Library CD to external AC power. NOTE: Because of Information Technology Equipment (IEC 60950). Run the notebook on external AC power, not on your lap for Safety of limitations in an optional Port Replicator. To avoid potential discomfort or burns...
HP does not guarantee that the correct drivers load and to prevent file corruption or damage to the components during initial setup: Do not set up the notebook while it is normal for the notebook to run demanding applications at full power. Startup Guide 1-1 As a result of increased power ...safety information, refer on the Documentation Library CD to external AC power. NOTE: Because of Information Technology Equipment (IEC 60950). Run the notebook on external AC power, not on your lap for Safety of limitations in an optional Port Replicator. To avoid potential discomfort or burns...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility
Page 9
... the first time. CAUTION: To prevent file corruption and to select a language, choose carefully. Startup Guide 1-5 Hardware and Software Setup After the notebook powers on: The power/standby light turns on. (See "Lights" later in this guide for more information.) The battery pack in the battery ...are deleted from the electrical outlet. Do not shut down the notebook. If you do not choose are prompted to ensure that the correct device drivers install, follow these guidelines during software setup: Do not unplug the notebook from the system and cannot be restored once the setup process...
... the first time. CAUTION: To prevent file corruption and to select a language, choose carefully. Startup Guide 1-5 Hardware and Software Setup After the notebook powers on: The power/standby light turns on. (See "Lights" later in this guide for more information.) The battery pack in the battery ...are deleted from the electrical outlet. Do not shut down the notebook. If you do not choose are prompted to ensure that the correct device drivers install, follow these guidelines during software setup: Do not unplug the notebook from the system and cannot be restored once the setup process...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility
Page 12
...drivers for help installing the utility. 1-8 Startup Guide Using Wireless LAN Utilities in your operating system. Refer to the Wireless LAN Utility Installation Instructions, provided with your notebook, for your wireless LAN devices have an automatic wireless network configuration utility. Refer to the Wireless LAN Utility Installation Instructions, provided with your notebook..., for wireless connections. In Windows XP, select Start > Control Panel > Appearance and Themes > Display > Settings tab. The WLAN utility provided by HP on your screen ...
...drivers for help installing the utility. 1-8 Startup Guide Using Wireless LAN Utilities in your operating system. Refer to the Wireless LAN Utility Installation Instructions, provided with your notebook, for your wireless LAN devices have an automatic wireless network configuration utility. Refer to the Wireless LAN Utility Installation Instructions, provided with your notebook..., for wireless connections. In Windows XP, select Start > Control Panel > Appearance and Themes > Display > Settings tab. The WLAN utility provided by HP on your screen ...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility
Page 19
...the Troubleshooting guide), you can be used for the following: Troubleshooting assistance Downloading the latest driver updates and product information Learning more about Windows XP for customizing your notebook. Startup Guide 2-3 Learn how to manage areas such as passwords, file backups, system restore...online resource tool that can : Troubleshoot and fix common notebook problems. Learn how to contact HP. Additional Information, Help, and Updates Getting Help If you cannot solve a notebook problem by using and maintaining your notebook With the Help and Support Center, you can get ...
...the Troubleshooting guide), you can be used for the following: Troubleshooting assistance Downloading the latest driver updates and product information Learning more about Windows XP for customizing your notebook. Startup Guide 2-3 Learn how to manage areas such as passwords, file backups, system restore...online resource tool that can : Troubleshoot and fix common notebook problems. Learn how to contact HP. Additional Information, Help, and Updates Getting Help If you cannot solve a notebook problem by using and maintaining your notebook With the Help and Support Center, you can get ...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility
Page 20
... solve a problem using the online Help or the documentation provided with the notebook to -date using security and privacy features such as antivirus software. Undo ... of worldwide customer support telephone numbers, use either of your notebook up-to contact an HP Customer Care Center or visit the HP Web site at http://www.hp.com. 2-4 Startup Guide In Windows XP, select Start >...hardware and software. To access the online Help and Support Center: 1. View notebook information and diagnose problems. Keep your hard drive and battery pack. Refer to the Worldwide Telephone Numbers booklet...
... solve a problem using the online Help or the documentation provided with the notebook to -date using security and privacy features such as antivirus software. Undo ... of worldwide customer support telephone numbers, use either of your notebook up-to contact an HP Customer Care Center or visit the HP Web site at http://www.hp.com. 2-4 Startup Guide In Windows XP, select Start >...hardware and software. To access the online Help and Support Center: 1. View notebook information and diagnose problems. Keep your hard drive and battery pack. Refer to the Worldwide Telephone Numbers booklet...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility
Page 41
...1-4 release latch 1-4 display settings 1-8 docking connector 3-14 Documentation Library CD 2-2 drive(s) MultiBay 3-10 optical disc 3-7 primary hard drive 3-15 drivers 1-1 E electric shock warning 1-12 End User License Agreement 1-5 exhaust vent 3-7 External MultiBay connector 3-12 F FCC notice 1-12 fn key ...3-4 function keys 3-4 H hard drive bay 3-15 Hardware Guide 2-1 headphone jack 3-10 help, technical support 2-4 Hibernation, exiting 3-3 HP telephone numbers 2-4 Index-2 I infrared port 3-9 inserting battery pack 1-2 J jack(s) microphone 3-10 RJ-11 3-10 RJ-45 3-13 S-Video out 3-...
...1-4 release latch 1-4 display settings 1-8 docking connector 3-14 Documentation Library CD 2-2 drive(s) MultiBay 3-10 optical disc 3-7 primary hard drive 3-15 drivers 1-1 E electric shock warning 1-12 End User License Agreement 1-5 exhaust vent 3-7 External MultiBay connector 3-12 F FCC notice 1-12 fn key ...3-4 function keys 3-4 H hard drive bay 3-15 Hardware Guide 2-1 headphone jack 3-10 help, technical support 2-4 Hibernation, exiting 3-3 HP telephone numbers 2-4 Index-2 I infrared port 3-9 inserting battery pack 1-2 J jack(s) microphone 3-10 RJ-11 3-10 RJ-45 3-13 S-Video out 3-...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility
Page 43
... telephone numbers 2-4 Index-4 Startup Guide Index Software Guide 2-1 Software Setup utility 1-6 speakers 3-11 Standby, exiting 3-3 S-Video out jack 3-13 system drivers 1-1 T technical support 2-3, 2-4 telephone (RJ-11) jack 3-10 telephone numbers service and support 2-3 worldwide 2-4 TouchPad 3-1 traveling with the notebook Aircraft Power Adapter 3-12 Automobile Power Adapter/Charger 3-12 Troubleshooting guide 2-1 turning the...
... telephone numbers 2-4 Index-4 Startup Guide Index Software Guide 2-1 Software Setup utility 1-6 speakers 3-11 Standby, exiting 3-3 S-Video out jack 3-13 system drivers 1-1 T technical support 2-3, 2-4 telephone (RJ-11) jack 3-10 telephone numbers service and support 2-3 worldwide 2-4 TouchPad 3-1 traveling with the notebook Aircraft Power Adapter 3-12 Automobile Power Adapter/Charger 3-12 Troubleshooting guide 2-1 turning the...